“Managing the documents you can’t live without!”

Commercial Business Unit

Standard Register Background- Our Vision and Mission- Overview- Why Standard Register?

National Footprint

Enterprise Document Management- Unmanaged activity creates

chaos- Value delivery model

Areas we strive to improve- People- Process- Technology

Focus on business segments- Training- Marketing- Customer Communications- Specialized Print

Our VisionTo be the world’s most trusted document services company.

Our MissionTo make a measurable difference for our customers by helping them achieve their desired business outcomes:

• Reducing costs• Transitioning to more efficient, digital processes• Effectively managing risks • Meeting regulatory and industry requirements• Driving business growth• Supporting their global operations• Surviving in a dynamic, competitive climate

Standard Register Overview

Who we serve- Half of the Fortune 100- 20 of the top 25 financial institutions- 200 + Insurance companies- 100 of the top 150 healthcare institutions in the United States

Reach- Sales & Client Care in 50 states - 25 digital, 5 rotary, 2 label facilities and 24 warehouses- SMARTworks® deployed at 3,200 customers, with 325,000 active end users

Recognition- Standard Register is one of only 12 companies to make the Top 100 Innovators list four

years running- Information Week #1 amongst Manufacturing Companies

Why Standard Register?

Six Sigma Organization

SAS 70 Audits

ISO Certification

Automated Workflows

Proactive Quality Systems

Strategic Alliance Relationships

Robust Technology Resources

Web Migration

End to End Solutions

Technology

People

Process

National Footprint

Distribute and Print

Superior Execution

Speed-to-Market

Automatic Business Continuation

State-of-the-Art Digital Printing Technology

All Centers mirror ISO standards with QA Managers

Sacramento CA <> Dallas TX <> Charlotte NC <> Tolland CT

Strategically Located Networked Facilities

Document Management - Unmanaged Activity Creates Chaos

Document Management – Value Delivery Model

- Do you have capacity max or min? Do you reach these?

- Are you utilizing these assets?

- Forms Control

- Supplies (toner, paper, ink, etc)

- Perceived as expensive

- How many printers do you have?

- What are the costs associated with those printers?

- What is the employee to device ratio?

- Perceived as free

- Cost up 30%

- Leased/ asset

- Ratio 1:3 (3 ppl = 1 printer)

-How are these decisions made, can each department buy from whoever they would like? (if yes, then its decentralized)

- Ex: Standard Register, Brokers

- Training Materials, statements and billing, marketing, customer notices, business cards, stationary, etc…

By changing to one vendor you get:

-Volume Discount

-Consistent branding/ design

How Can Standard Register Help?

** Utilize SMARTworks to bring these silos together **

** We have 25 Print on Demand Centers & 5 Rotary Plants **

Areas for us to help you Improve

People Processes Technology

Every day people are asked to more with less (time, resources, budget)

We help these people by giving them more time and possibly more budget through our processes

This allows people to focus on the things that really matter instead of the manual labor that they once had to focus on.

Most companies can’t clearly define what there print spend truly is

They have many different vendors and systems for all of their different printed products and services

We offer solutions that streamline process and ease the pain of these manual processes through technology.

These processes save time and money

We have integrated our integrated technology software called SMARTworks®

SMARTworks® is an online database that stores all of your electronic documents so that they are ready to print at the click of a mouse

We have integrated other programs within SMARTworks® that allow you to “Print On Demand” meaning no warehousing costs because these documents are printed as ordered (24 to 48 hour turn time)

Business Segments

Training Materials Marketing Materials

Customer Communications

Specialty Printing

Leader & Participant Guides

Pre- & Post Work Materials

Workbooks, CDs/ DVDs

Manuals, Binders, Books

Reference Guides, Presentations

Promotional Items

Posters, Signage

Name Tents/ Badges

Kitting

Brochures, Flyers

Postcards, Letters

Posters, Signage

Business Cards, Stationary,

Letterhead, Envelopes

Mailing Labels

Email, pURLs

Newsletters, Catalogs

Statements and Billing (Electronic and Print)

Customer Notices

Welcome Letters

Internal Employee Communications

Benefits Pakcages

Warning Notices

Secure Documents

- Checks

-Identity Docs

-Transcripts

-Government Docs

Pressure Sensitive

-DMV Registration

-Window Stickers

-Form/ Label Combinations

Traditional Forms

Tags