spice up your marketing mix by @jcdom for @connectmembers

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Jamie Domenici Sr. Director Data.com Tips & Tricks to Spice Up Your Marketing Mix

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Learn the secrets from Salesforce campaign team on how they generate leads in the new marketing world. Strategy includes different marketing tactics such as effective landing pages, webinar execution, high touch marketing to top accounts, and leveraging the power of social. A little something for everyone who wants to take their lead generation to the next level.

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Page 1: Spice up your Marketing Mix by @jcdom for @connectmembers

Jamie Domenici Sr. Director Data.com

Tips & Tricks to Spice Up Your Marketing Mix

Page 2: Spice up your Marketing Mix by @jcdom for @connectmembers

#connectvip @connectmembers facebook.com/connectmembers

Safe Harbor Safe harbor statement under the Private Securities Litigation Reform Act of 1995: This presentation may contain forward-looking statements that involve risks, uncertainties, and assumptions. If any such uncertainties materialize or if any of the assumptions proves incorrect, the results of salesforce.com, inc. could differ materially from the results expressed or implied by the forward-looking statements we make. All statements other than statements of historical fact could be deemed forward-looking, including any projections of subscriber growth, earnings, revenues, or other �nancial items and any statements regarding strategies or plans of management for future operations, statements of belief, any statements concerning new, planned, or upgraded services or technology developments and customer contracts or use of our services. The risks and uncertainties referred to above include – but are not limited to – risks associated with developing and delivering new functionality for our service, our new business model, our past operating losses, possible �uctuations in our operating results and rate of growth, interruptions or delays in our Web hosting, breach of our security measures, the immature market in which we operate, our relatively limited operating history, our ability to expand, retain, and motivate our employees and manage our growth, new releases of our service and successful customer deployment, our limited history reselling non-salesforce.com products, and utilization and selling to larger enterprise customers. Further information on potential factors that could affect the �nancial results of salesforce.com, inc. is included in our annual report on Form 10-K for the �scal year ended January 31, 2009 and our other �lings. These documents are available on the SEC Filings section of the Investor Information section of our Web site. Any unreleased services or features referenced in this or other press releases or public statements are not currently available and may not be delivered on time or at all. Customers who purchase our services should make the purchase decisions based upon features that are currently available. Salesforce.com, inc. assumes no obligation and does not intend to update these forward-looking statements.

Page 3: Spice up your Marketing Mix by @jcdom for @connectmembers

#connectvip @connectmembers facebook.com/connectmembers

Page 4: Spice up your Marketing Mix by @jcdom for @connectmembers

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Expectations are High on a Small Team

Page 5: Spice up your Marketing Mix by @jcdom for @connectmembers

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Good News…. Marketing Inspiration is Everywhere

Page 6: Spice up your Marketing Mix by @jcdom for @connectmembers

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From Jigsaw to Salesforce We had to scale our marketing tactics.

Page 7: Spice up your Marketing Mix by @jcdom for @connectmembers

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These Marketing Tactics Work

1.  Customers tell your story

2.  Nurture your top customers & prospects

3.  Content is King! Make it last

4.  Webinars of all shapes and sizes work

5.  Enable your sales team

6.  Think outside the box

Page 8: Spice up your Marketing Mix by @jcdom for @connectmembers

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1. Customers Tell Your Story

Page 9: Spice up your Marketing Mix by @jcdom for @connectmembers

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Find Happy Customers Identify best segment /industry Craft your story Make is relatable Go to Market Use Customer testimonial for

everything

One Customer Story Can Go a Long Way

Page 10: Spice up your Marketing Mix by @jcdom for @connectmembers

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2. Nurture your top customers & prospects

@rep thanks for the info

Page 11: Spice up your Marketing Mix by @jcdom for @connectmembers

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Salesforce Develops Named Accounts with Social

Sales develops the top 10 account list

Uses Data.com to identify top decision makers

Engages on a brand level before the rep gets involved

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3. Content is King… Make it Last Re- Package, Re-Use, and Re-Purpose

Idea Ebook Email Webinar Blog(s)

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4. Webinars of All Shapes and Sizes Work

Thought Leadership

Customer Testimonials

Analyst

Page 14: Spice up your Marketing Mix by @jcdom for @connectmembers

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Basic Steps to Launch a Webinar Program

Find a topic

Craft your story. Keep it

short

Promote it everywhere

Spiff your audience

Follow Up

Page 15: Spice up your Marketing Mix by @jcdom for @connectmembers

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5. Enable your Sales Team What’s the point of generating leads if no follows up??

Teach them everything

Keep it interesting and

fresh

Always be an open resource

www.sellmoredata.com

Page 16: Spice up your Marketing Mix by @jcdom for @connectmembers

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6. Think Outside the Box

Outsource Get Creative Make Email Count

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Questions

Thank You