southeast minnesota region developed two projects for the region: medical coding specialist online...
TRANSCRIPT
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Southeast Regional Transitions Projects
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Southeast Minnesota Region Developed two projects for the region:
Medical Coding Specialist Online
Learning ProgramAnd
Customer Service/Retail Sales Training Certificate
Click icon to add picturePresenters:Theresa Luther-DolanSoutheast Regional Transitions Coordinator Cathy QuamABE Instructor – Retail Sales & Service CourseMary SchroederABE Instructor – Medical Careers in a Digital World Course
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Why these career pathways?Employment outlook for Southeast Minnesota
indicates Medical Records & Health Information Technician are high demand careers. (e.g. Health Records Administration, Health Records Technology, Medical Coding & Billing)
Retail/Customer Service Jobs rank 5th in demand with 308 job openings expected in the next five years in SE Minnesota.
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Project One: Medical Coding Specialist
Medical records and health information technicians are high demand jobs in the southeast region.
A medical coding specialist career pathway was developed in partnership with MN State Southeast Technical College.
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•All of the coursework for this career can be done entirely online.
•A medical coding specialist candidate can do pre-coursework at an ABE site and then enroll at SE Technical College.•The learner can continue ABE enrollment while completing the online courses.
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Project Steps• A team of ABE teachers from the region developed a curriculum framework and complied a list of resources for the medical coding specialist career pathway.
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• SE Regional Transitions Coordinators worked closely with the faculty at SE Technical to develop a specific curriculum outline and provide resources that integrate the foundational skills within the occupational content as a bridge course.
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• SE ABE instructors and mangers participated in a workshop that provided training on how to implement this bridge course and online coursework into their programs.
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Medical Coding Career Workshop Included:Overview on how to
prepare ABE learners to be successful online learners.
Resources included examples of pitfalls and misconceptions for online learning; what type of learner will be a successful online learner; online learning pros & cons; success strategies; technology/computer skills curriculum
Overview of the medical coding specialist career
Panelists from the field and faculty from MN State SE Technical College
Resources included modules in: college culture; job skills; medical coding specialist bridge curriculum; reading, science, math, writing; study skills; medical terminology descriptions
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Project Two: Retail/Customer Service Careers
• Retail/customer service careers are in high demand in the southeast Minnesota region. ABE programs were requesting help with developing training programs for these type of careers.
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• A workshop was held for ABE instructors to become certified trainers of the National Retail Federation Foundation Sales & Service “Train the Trainer” Program. Once trained the ABE instructors received curriculum and the certification needed to be able to deliver the NRF Foundation Sales & Service Learning Program.
• ABE learners complete the course, must pass a test and then receive a customer service certificate which is a credential to show potential retail employers.
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Building Connections
• Colleges in the southeast Minnesota region • Workforce Investment Board• Workforce Centers• ABE involvement with local MnSCU and
Employers• Other local agencies
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ABE Programs in SE Minnesota Are using the workshop resources, have
developed courses or independent study for their own ABE program.
The National Retail Federation Sales & Service Certificate Test is offered at Rochester ABE.
Twelve ABE instructors are certified to teach the NRF Sales & Service Learning program.
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SE Transition Coordinators
Theresa Luther–Dolan: 651-385-4562
[email protected] Youmans: 507-328-4469
[email protected] Holthaus 507-328-4466