social media policy
DESCRIPTION
Mobile Vikings' view on a social media policy. 12/6/2014 Content room by Cypres by CMO Dorien AertsTRANSCRIPT
Social Media Policy at Mobile VikingsThe Content Room by Cypres
June 12, 2014
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NOT SET IN STONE
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We’re still Vikings
WE’RE STILL VIKINGS
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MOBILE VIKINGS: THE BRAND
We stand by non-conformism: we are a community operator doing the right thing in a fun, disruptive way.
We believe that free access to open communication is a worldwide human right.
We interact with our community to turn this belief into reality: together with our members, Viking crew, business partners, governmental organizations and knowledge institutions we set out an eco-
system.If that encompasses changing the world and making the impossible possible, we will.
As there are plenty of superfluous things in the world, like contracts, we aim to make things simpler and easier.
Helping others is what drives us. Within our eco-system we want to stimulate everybody in helping each other in case of questions or problems.
We love creating and developing sustainable projects, and stimulate entrepreneurship wherever we can.
And last but not least: we believe happiness is viral. That's why we play kubb, wear Viking helmets and do other crazy stuff.
Hard to be not enchanted, right ;-) ?
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Our communication is our marketing.Our marketing is our communication.
48.100 Likes 26.300 Followers
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WE WENT
FROM TO
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HOW?
8IT’S ALL ABOUT CULTURE
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Not only think as a Viking…Be a Viking!
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Give everyone a proper introduction
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An introduction day
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One week at the helpdesk
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Monthly updates and best practices
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Viking academies
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And of course a good working atmosphere
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We do have some rules(but again not set in stone)
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Be honest
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Don’t bash others
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However a joke every once in a while is allowed
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Know your limits and make sure the limits are clear
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Always help first
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Be personal
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Deal with negative feedback
Common sense
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Does this work?
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Awards
Happy Vikings
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Sorryletters
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Freepublicity
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Is culture enough when it comes to personal communication?
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@mobilevikingsBE
078 353 033
@theonehitwonder
0476 76 26 96
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