smith, steve - c.ymcdn.com_steve.pdf · steve smith, ms cae ceo & executive director, american...
TRANSCRIPT
7/19/17
1
Leadership Strategies to Enhance Your Performance FOCUS ON YOUR STRENGTHS FOR SUCCESS!
Christina Rowe, MSOL Leadership and Team Development, The Collaborative
Empathy - Strategic - Individualization - Developer - WOO
Steve Smith, MS CAE CEO & Executive Director, American Academy of Hospice and Palliative Medicine
Strategic - Communication - Individualization - Positivity - Includer
Reprinted or used with the permission of Gallup Inc. Copyright © 2013 Gallup, Inc. All rights reserved. 2 Reprinted or used with the permission of Gallup Inc. Copyright © 2013 Gallup, Inc. All rights reserved.
n Identify and understand 34 different individual areas of strength n Value the use of Strengths as a tool for professional development n Understand how unique talents can be leveraged to improve
teamwork and productivity
Today’s Objectives
Reprinted or used with the permission of Gallup Inc. Copyright © 2013 Gallup, Inc. All rights reserved. 3 Reprinted or used with the permission of Gallup Inc. Copyright © 2013 Gallup, Inc. All rights reserved.
7/19/17
2
Reprinted or used with the permission of Gallup Inc. Copyright © 2013 Gallup, Inc. All rights reserved. 4 Reprinted or used with the permission of Gallup Inc. Copyright © 2013 Gallup, Inc. All rights reserved.
n Work in a marketing/membership capacity? n Work in governance? n Work in policy? n Have heard of strength based methods or Strengths Finder? n Have used Strengths Finder? n How many of you use strengths based methods in your current
organization?
Who’s in the Audience?
Reprinted or used with the permission of Gallup Inc. Copyright © 2013 Gallup, Inc. All rights reserved. Reprinted or used with the permission of Gallup Inc. Copyright © 2013 Gallup, Inc. All rights reserved. 5
What lies behind us and what lies before us are tiny matters compared with what lies within us.” - UNATTRIBUTED
“
Reprinted or used with the permission of Gallup Inc. Copyright © 2013 Gallup, Inc. All rights reserved. 6 Reprinted or used with the permission of Gallup Inc. Copyright © 2013 Gallup, Inc. All rights reserved.
n What name do you prefer to be called?
n What do you get paid to do?
n What is one positive word people use to describe you?
6
FOCUS ON YOU
7/19/17
3
Reprinted or used with the permission of Gallup Inc. Copyright © 2013 Gallup, Inc. All rights reserved. Reprinted or used with the permission of Gallup Inc. Copyright © 2013 Gallup, Inc. All rights reserved. 7
The key to success is to fully understand how to apply your greatest talents and strengths in your everyday life.
Reprinted or used with the permission of Gallup Inc. Copyright © 2013 Gallup, Inc. All rights reserved. Reprinted or used with the permission of Gallup Inc. Copyright © 2013 Gallup, Inc. All rights reserved.
PEOPLE WHO FOCUS ON USING THEIR STRENGTHS …
are three TIMES as likely to report having an excellent quality of life
are six TIMES as likely to be engaged in their jobs
8
Reprinted or used with the permission of Gallup Inc. Copyright © 2013 Gallup, Inc. All rights reserved. Reprinted or used with the permission of Gallup Inc. Copyright © 2013 Gallup, Inc. All rights reserved.
PEOPLE WHO FOCUS ON USING THEIR STRENGTHS MAXIMIZE THEIR POTENTIAL
People who learn to use their strengths every day have 7.8% greater productivity.
Teams who receive strengths feedback have 8.9% greater profitability.
9
7/19/17
4
Reprinted or used with the permission of Gallup Inc. Copyright © 2013 Gallup, Inc. All rights reserved. 10 Reprinted or used with the permission of Gallup Inc. Copyright © 2013 Gallup, Inc. All rights reserved.
n look forward to going to work
n have more positive than negative interactions with coworkers
n treat customers better
n tell their friends they work for a great company
n achieve more on a daily basis
n have more positive, creative, and innovative moments
10
PEOPLE WORKING IN THE STRENGTHS ZONE …
Reprinted or used with the permission of Gallup Inc. Copyright © 2013 Gallup, Inc. All rights reserved. 11 Reprinted or used with the permission of Gallup Inc. Copyright © 2013 Gallup, Inc. All rights reserved.
n talk to people in elevators, airplanes, grocery stores, and wherever you go
n have a color-coded or otherwise organized closet
n write down a list of things to do, and stick to it
n make a list of things to do on weekends n need to pick someone to race while driving
n ask too many questions
n push the elevator button to “remind” the elevator that you are there
11
STAND UP IF YOU ALWAYS …
Reprinted or used with the permission of Gallup Inc. Copyright © 2013 Gallup, Inc. All rights reserved. 12 Reprinted or used with the permission of Gallup Inc. Copyright © 2013 Gallup, Inc. All rights reserved.
Examples of talent include:
n effortlessly and instinctively starting conversations n thinking in an orderly or timely manner n being able to easily influence others n seeing patterns in data n consistently having a positive outlook on life
12
EVERYONE HAS TALENT
Talent is a naturally recurring pattern of thought, feeling, or behavior that can be productively applied.
7/19/17
5
Reprinted or used with the permission of Gallup Inc. Copyright © 2013 Gallup, Inc. All rights reserved. 13 Reprinted or used with the permission of Gallup Inc. Copyright © 2013 Gallup, Inc. All rights reserved.
What will happen when we think about what is right with people rather than fixating on what is wrong with them?”
13
Donald O. Clifton, Ph.D. psychologist and business executive (1924-2003)
“
Reprinted or used with the permission of Gallup Inc. Copyright © 2013 Gallup, Inc. All rights reserved. Reprinted or used with the permission of Gallup Inc. Copyright © 2000, 2013 Gallup, Inc. All rights reserved. 14
There is nothing wrong with being aware of our weaknesses and managing them, but our greatest opportunity for success lies in building on our natural talents.
Reprinted or used with the permission of Gallup Inc. Copyright © 2013 Gallup, Inc. All rights reserved. Reprinted or used with the permission of Gallup Inc. Copyright © 2000, 2013 Gallup, Inc. All rights reserved. 15
THEMES ARE THE BASIC LANGUAGE OF TALENT
7/19/17
6
Reprinted or used with the permission of Gallup Inc. Copyright © 2013 Gallup, Inc. All rights reserved. 16 Reprinted or used with the permission of Gallup Inc. Copyright © 2013 Gallup, Inc. All rights reserved.
EXECUTING INFLUENCING RELATIONSHIP BUILDING
STRATEGIC THINKING
People with dominant Executing themes know how to make things happen.
People with dominant Influencing themes know how to take charge, speak up, and make sure the team is heard.
People with dominant Relationship Building themes have the ability to build strong relationships that can hold a team together and make the team greater than the sum of its parts.
People with dominant Strategic Thinking themes help teams consider what could be. They absorb and analyze information that can inform better decisions.
Achiever Arranger Belief Consistency Deliberative Discipline Focus Responsibility Restorative
Activator Command Communication Competition Maximizer Self-Assurance Significance Woo
Adaptability Connectedness Developer Empathy Harmony Includer Individualization Positivity Relator
Analytical Context Futuristic Ideation Input Intellection Learner Strategic
Four Domains of Team Strength
16
Reprinted or used with the permission of Gallup Inc. Copyright © 2013 Gallup, Inc. All rights reserved. Reprinted or used with the permission of Gallup Inc. Copyright © 2013 Gallup, Inc. All rights reserved.
Case Study: Strength Based Development & AAHPM
17
• Shared Language; Practical Usage • Planning & Team-Building • Professional & Leadership Development • Conflict Management • Coaching & Supervision • Recruitment & Hiring • Board Development & Relations
Reprinted or used with the permission of Gallup Inc. Copyright © 2013 Gallup, Inc. All rights reserved. Reprinted or used with the permission of Gallup Inc. Copyright © 2013 Gallup, Inc. All rights reserved.
n What two strengths/talents do you feel you bring the to your organization?
n Where is there an opportunity for you to apply those strengths/ talents?
n What are your most common communication challenges you encounter? How can you use your strengths/talents to help?
Small group discussion
18
7/19/17
7
Reprinted or used with the permission of Gallup Inc. Copyright © 2013 Gallup, Inc. All rights reserved. Reprinted or used with the permission of Gallup Inc. Copyright © 2013 Gallup, Inc. All rights reserved.
YOUR REPORT IS A BEGINNING, NOT AN END.
NAME IT! CLAIM IT! AIM IT!
19
Reprinted or used with the permission of Gallup Inc. Copyright © 2013 Gallup, Inc. All rights reserved. Reprinted or used with the permission of Gallup Inc. Copyright © 2013 Gallup, Inc. All rights reserved.
n You understand and remember best from conversation n You do best when given significant time to process information
before being asked to make a decision n You feel most comfortable when you’ve been able to examine
the risk of a decision n You need to have detailed data to feel confident in your
decision n You feel most sure of a decision when you have been able to get
a number of team member’s input on the decision first
STAND UP IF YOU ALWAYS …
20
Reprinted or used with the permission of Gallup Inc. Copyright © 2013 Gallup, Inc. All rights reserved. Reprinted or used with the permission of Gallup Inc. Copyright © 2013 Gallup, Inc. All rights reserved.
§ Look for strengths in action.
§ When you spot a colleague using a strength, write him or her a short note that describes what you saw and reinforces the value of his or her strengths.
Most people think they know what they are good at. They are usually wrong. And yet, a person can perform only from strength.” — Business guru Peter Drucker
BE A STRENGTHS SCOUT CELEBRATE A COLLEAGUE’S STRENGTHS.
“
7/19/17
8
Reprinted or used with the permission of Gallup Inc. Copyright © 2013 Gallup, Inc. All rights reserved. Reprinted or used with the permission of Gallup Inc. Copyright © 2013 Gallup, Inc. All rights reserved. 22
Reprinted or used with the permission of Gallup Inc. Copyright © 2013 Gallup, Inc. All rights reserved. Reprinted or used with the permission of Gallup Inc. Copyright © 2013 Gallup, Inc. All rights reserved.
Find the Strength Finder Assessment through a coach or at: https://www.gallupstrengthscenter.com/ Steve Smith [email protected] Christina Rowe [email protected]
23