sherryanne meyer [ asug installation member member since: 2000 anup maheshwari [ asug installation...

SHERRYANNE MEYER[ASUG INSTALLATION MEMBER MEMBER SINCE: 2000

ANUP MAHESHWARI[ASUG INSTALLATION MEMBER MEMBER SINCE: 2008

AJAY VONKAREY[ASUG INSTALLATION MEMBER MEMBER SINCE: 1999

]Thomas Neudenberger

COO, realtime North America inc.

Indisputable Data and Transaction

Protection for SAP

Real Experience. Real Advantage.

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Is your SAP System safer than a cruise ship?

FBI charges Rick Ehlert, Holland America passenger, for releasing ship's anchor

Officials say 44-year-old Rick Ehlert was a passenger on Holland America's 1,260-passenger Ryndam bound for Tampa when he entered a restricted area and let the ship's rear anchor loose:http://www.wtsp.com/news/local/story.aspx?storyid=159538 • How is it possible that a drunken customer even gets access to the

restricted area?

• How did he get access to the “function” that allowed him to release the

anchor?

• Why were there NO sufficient security measures in place such as cameras?

• How hard would it be to protect releasing the anchor with a key operated

switch?

• Why didn’t anybody see the DANGER until something actually happened?

• Should the cruise line be charged with negligence for endangering

customers?


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Business Pain Points at Every Organization

• 93% of fraudsters were first time offenders

• A company’s average loss was 7% of their revenue

• The first single incident cost companies $239,000 in

damages*

• Fraud schemes continued for years - many are NEVER

detected

• Bad Press could decrease revenue and shareholder value

• Most catastrophic fraud is committed with a stolen user

profile!The financial damage of the “first single incident” increased from $175,000 in 2008 to $239,000 in 2009! Damages reach billions!

The Association of Certified Fraud Examiners (ACFE) 2008 Fraud Study – links on the last page!


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Technical Pain Points at Every Organization

• Overwhelmed with access control efforts for all users

• Gaps in Security Roles tend to "over permit" users (

statistics)

• No technology to protect critical functions or the actual data

• Restrict Access for tables or programs in SE 16 / SE 38

• Need to block or mask critical information in Systems

• Establish “true” SoD’s and clear accountability

• Extensive password sharing I will give you my password if you tell me yours!

IT will cost you dinner! Password1


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History - Passwords Become Easier to Obtain

• Before the Internet intruders had to physically break into a company first

• Password crackers, computers and technologies get faster every day*• Hacking tools are now legally sold in stores as Password Recovery tools

• Physical and logical key loggers can be implemented without detection

• Hidden cameras and even cell phones can easily video tape passwords

• Surveillance cameras are everywhere where users log on (example: airport)

• Algorithms can decrypt passwords just based on sound (record it)

• Users have too many passwords and are forced to write them down

• Systems require frequent password renewal (forcing users to write them down)

• Users are forced to create more complex and longer passwords (can’t remember)

Passwords have been around since the first computers in 1963, and while they might have been fairly secure back then, technology is evolving and is making them more vulnerable on a daily basis:

* Recent News: Computer clustering allows the cracking of complicated passwords in 20 minutes instead of 5 days!


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Many Ways for Intruders to Get Passwords

• Look in desk drawers or on the “yellow sticky note”

• Look over shoulders of co-workers (shoulder surfing)

• Videotape it - watch for people with a cell phone around you

• Ask colleagues – 40% admit to sharing passwords

• Get emergency password (administrators / security guard)

• Call hotline to get password reset for any user

• Associate with owner (pet, family, hometown, birthday)

• Check unencrypted .ini files

• Try SAP default password for SAP* - 06071992

• Key Catcher, Password Cracker – Now: Recovery Tools

• Monitoring / Sniffers (transfer from GUI not encrypted)

Download the “Fishing for Passwords” document at www.showpasswordsthefinger.com

Whereto

FIND it


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Increase Security & Accountability for SAP

82% of all SAP passwords are written down (SAP-Info Online)

Use a combination of 2 or 3 methods for ultimate security and accountability!

Smart Cards can still be lost, stolen, copied and shared and they offer no indisputable accountability

The indisputable accountability will be much stronger using biometric technology

#1 Pain Point at any SAP customer is “Password Sharing”


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bioLock is Compatible with Almost bioLock is Compatible with Almost any Deviceany Device• All UPEK sensor devices including Fips 201• All Authentec Sensor Devices (true print tech.)• Secugen Product Line with optical device• Most Leading Laptop with build in swipe sensors• Most smart card readers and keyboards

Devices cost between $50-$150 and are only needed for a few 100 UsersNote:

Contact us for a compatibility list


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Technology to enhance SSO and Access Technology to enhance SSO and Access ControlControl

Level ILevel I

5 Level Protection5 Level Protection

Level IILevel II

Level IIILevel III

Level VDual Signature

Level IVExceeding Values

Protect Critical Data

Other technologies protect the outside while this technology will protect your system from the INSIDE

Inside SAPAFTER you access SAP:

In addition to Access -

Outside SAPBefore you access SAP:

Single Sign OnAccess Controls Identity ManagementMicrosoft ForefrontKerberos / TokensSmart Card / CAC Active DirectoryEtc.

Existing/Ongoing/Future ProjectsExisting/Ongoing/Future Projects


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Prevent Sharing of SAP User ProfilesPrevent Sharing of SAP User Profiles

Even though this guy identifies himself as “Tom N.” on his space suit…

Your security guard will definitely stop this guy at the main gate!!!

Without using biometrics we can only identify “Space Suits” with names on them (SAP User Profile Names) walking around in the most critical part of our organization – the SAP System.

You have NO WAY of identifying WHO is using the space suit or SAP user profile – nor can your reject a user based on their identity

As a first step, the technology will uniquely identify the USER behind the “Space Suit” (User Profile) and prevent the challenge of unauthorized access through password sharing!

Your security guard will ask to compare his face (biometric features) with his photo ID (biometric template) and perform a manual face recognition process to confirm ID.


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Override ANY SAP Authorizations Override ANY SAP Authorizations

This technology allows you to place swinging door bars anywhere in the SAP system and override existing authorizations. A user needs specific permission from our technology to access protected functions and data.

In a hotel you access your room with a key card

How many other people have key cards that open YOUR door?

Before you go to sleep in a hotel room, you lock the swinging “door bar” and “override the access” for other, normally-authorized users

How do you protect yourself, your family or your valuables at night?


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Independent Additional ProtectionIndependent Additional Protection

Authorized SAP User

Profile Access

Authorized SAP User

Profile Access

bioLock permits users via biometric template, password or smart card – the protection is defined in bioLock and “blocks” the SAP User Profile Access

Override SAP Security

Passwordand / or


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Permit VIP Power Users – Not all UsersPermit VIP Power Users – Not all Users

Only Power Users with specific permissions will have access

Before bioLock you had to worry about protecting access for ALL SAP Users…

Normal Users - and ALL OTHERS - will always

be denied

• Now you identify and protect selected critical functions in your system

• You PERMIT Power users that you WANT to “access critical functions”

• ALL OTHERS will not be able to access them – even SAP ALL

• Functions can either be protected Globally or on an Individual Basis

• You only have to “permit” a few 100 Power Users


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Limit Access to Permitted VIP bioLock Users

External Employees

Former Employees

ForeignHackers

Terrorist Groups

The threat comes from the inside and outside!

Consultants Auditors

Example: 6000 Named SAP Users

2000 Users with any roles to “somehow” critical data

1000 Users with restricted roles to critical functions

Fraud is mostly committed by stealing or cracking a password to access profiles with critical, extended authorizations

VIP Only: 500

Permitted bioLock Users for

most critical functions

Ultimate Data Protection


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An Additional Integrated Layer of Security

Additional bioLock Security

it will never “touch” or change your existing security roles or profiles!

Existing SAP Security

Note: bioLock is installed into realtime’s own name space (/realtime) within your SAP system via SAP transports. It is completely integrated into SAP!

The technology is completely integrated into SAP and adds an additional layer on top of your existing security:


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Protect “Anything” Valuable in the SAP Protect “Anything” Valuable in the SAP SystemSystem

Logon to a User Profile (e.g. Admin)

Transactions (e.g. HR / PO / Finance)

Infotypes (e.g. 008/167 etc.)

Buttons (e.g. Print / Export / Execute)

Display (e.g. Balance Sheet / )

Execute (e.g. protect execution of anything…)

Tables within SE 16 / SE 16N Programs within SE 38 Values (e.g. wire transfer of a certain amount)

Screens (e.g. export control / ITAR )

Mask Fields (e.g. make certain fields invisible)

and more… (e.g. compliance, SoD, SOX etc.)

Quickly and easily secure:Lock “anything” within the SAP system by simply installing a predefined ABAP code (the swinging door bar)

Every “door bar” has a unique id number and can now be activated and controlled via bioLock

Allow a few 100 Power Users to “open” the “door bar” with biometrics and/or smart card authentication (CAC)


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Proof is Always in Writing for the Auditors

SAP’s log file can only identify the SAP User Profile

You only know that “space suit” Tom N was used

bioLock uniquely identifies the ACTUAL USER with biometrics

bioLock rejects and shows in the LOG files which UNAUTHORIZED user tried to use colleagues SAP user profiles


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General Pain Points for Customers

Securely protect any confidential, private, classified or high-value data

Mask screens , fields, tables and protect any secret information

SAP Logon: Unauthorized users use or share SAP User ID’s even at different locations at the same time

Consultants: Internal and External consultants with limited loyalty to any company have extended

access

HR: Protecting and securing HR info including health insurance, salaries and social security numbers

Finance: Prevent tampering with payment release, salaries, wire transfers, requesting or changing

budgets

Balance Sheets: Access to critical company information

Research Data: Research data is stolen or changed (espionage)

Production Data: Components of critical production values such as chemicals in drugs are changed

Purchasing: Unauthorized users purchase unauthorized items

Workflow Approval: People use supervisors’ passwords

Fast User Switching: Users are supposed to log in and out (bank, hospital, warehouse etc.)

Access to critical functions that concern National Security such as power grids or water supplies

Remember multiple passwords that could require up to 15 characters each

True Identity Management / Compliance (Sarbanes-Oxley, Section 404, Internal Controls)

Many critical information are visible in QA Systems and too many people have legal access


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Best Practices: Challenge with role Best Practices: Challenge with role based SoD’sbased SoD’s

The technology can only identify the conflicts based on user roles Bad guys simply logon with different user profiles to overcome SoD’s They circumvent SoD’s and it is difficult to prosecute, as criminals

use multiple user profiles to commit fraud Even if fraud is identified, criminals can still point fingers at others

bioLock enforces SoD’s:

bioLock prevents logon to other user profiles bioLock identifies and permits authorized users for tasks True SoD’s can be established based on biometric templates The log file shows identified users, establishes indisputable

accountability and helps to convict violators and intruders bioLock deters fraud by requiring users to identify themselves

The Challenge of Role Based SoD’s:

GRC technology (or competitive products) identify and prevent that one SAP user can create a purchase order, approve it and issue a payment


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Best Practices Best Practices – Fast User Switching

Challenge: 5 employees use 3 different computers and don’t have the time to log in and out when switching places

SAP User Profile

bioLock User

Teller PC1 Thomas

Teller PC1 Amanda

Teller PC1 April

Teller PC1 James

Teller PC1 Peter

Teller PC2 Thomas

Teller PC2 Amanda

Teller PC2 April

Teller PC2 James

Teller PC2 Peter

Teller PC3 Thomas

Teller PC3 Amanda

Teller PC3 April

Teller PC3 James

Teller PC3 Peter

The Solution:

Critical functions on all 3 computers are protected with bioLock

The biometric templates of all 5 users are assigned to all 3 computers so the 5 authorized users can switch between computers and execute protected functions

Unauthorized colleagues or customer can not execute the functions even if the computer is logged on since the template is not assigned

Example: Bank, Hospital, Warehouse, Customer Service, Call Center etc.


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Best Practices : Pharmaceutical Best Practices : Pharmaceutical CompanyCompany

The Challenge:

Purdue Pharma L.P., a pharmaceutical company focused on meeting the needs of healthcare providers and the patients in their care

Financial workflow approval within SAP guaranteeing only executives can approve

bioLock was required to work within a web based system (browser based) An email send to s supervisor had to trigger biometric approval in a web

browserThe Solution:

• Purdue is using bioLock for workflow payment approval • An automated workflow sends an email with a link to approver • Approver clicks the link and bioLock pops up a window• bioLock asks the user to authenticate themselves • bioLock approves the transaction in the web browser• Once done, the payment is immediately approved within SAP.


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Best Practices: Banking / Finance Best Practices: Banking / Finance System System

The Challenge:

Groups of people had access to many parts of the finance system The client needed to uniquely identify the “actual user” and log

activities Management requested that 2 individuals would authorize certain

tasks

The oldest central bank in the world had multiple critical tasks in their financial application including opening balance sheets, approving budgets and issuing wire transfers

The Solution:

bioLock dual confirmation group was enabled

2 people have to authorize tasks

Both will be uniquely identified…

…and logged in the log file


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Best Practices: Government HR / HIPAABest Practices: Government HR / HIPAA

The Challenge:

Brevard County Government, home to NASA and the

Kennedy Space Center is running SAP including HR

Multiple employees had access to extremely critical HR data Misuse of the data by employees and others was easily possible Brevard needed to protect and uniquely identify the actual SAP USER

The Solution:

Rick Meshberger (left) installed biometrics

Access and changes are limited to uniquely identified users

A log file can proof, who did ‘what’ and ‘when’


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Expert Statements – SAP TV Movie

http://realtimenorthamerica.com/download/Expert_statements.wmv

Other SAP movies including bioLock: http://www.realtimenorthamerica.com/saptv.shtml

You are invited to view some expert statements at your convenience:

2010 NBC Crime Tracker NEWS interview at realtime’s headquarters: http://www2.tbo.com/video/2010/jan/07/fingerprint-security--15050/video-news/


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Technology Review

it is the next logical step in addition to Single Sign on and Access Control efforts

Enables powerful protection of confidential information and data on the field level within the SAP System.

Prevents unauthorized actions and illegal access far more effectively than other security measures.

Effectively blocks consultants, administrators, auditors and anyone that should not be permitted access to certain sensitive functions and data regardless of existing security permissionsEstablishes indisputable accountability, control and “true” SoD’s


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Key Learnings - Highlights Summarized

• adds additional layers of security to the SAP system

• protects organizations from the risk of MILLION dollar losses

• is a proven technology backed by over 100 employees

• is implemented and up and running in a few days

• requires minimal training, configuration or maintenance

• has an immediate ROI in the first year and very low TCO

• is the only certified biometric technology available for SAP*

*SAP ERP 4.6 certified in 2002 / SAP NetWeaver certified in 2006


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bioLock permits Good Guys - blocks Bad bioLock permits Good Guys - blocks Bad GuysGuys

IT Consultants

Even if your company has 1000’s of named SAP Users…

Only a few hundred VIP Power users….

Need to be permitted with their “finger” (biometric templates)

Terrorist Groups

Outside Hackers

Insider Theft

bioLock will protect your entire SAP System from anyone else:

Former Employees

Most companies only need to protect a few hundred Power Users

Installation takes a few days and no user training is necessary

Minimal ongoing maintenance required


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Additional bioLock and Fraud Information SAP TV Movies on our website Movies from SAP TV, demo movie, fraud movie etc - great to share! Link

Fishing for Passwords document How to get SAP passwords and how to explain it to the Management! PDF

SAP Info Article Feb. 2009 Biometric Security for Financial Meltdown Solutions PDF

Ultimate DLP/Risk and Compliance 1 Pager: bioLock is the ultimate Data Loss Prevention/Risk solution PDF

Fraud Mitigation Document Executive Sum. why and how to use biometrics for mitigating fraud Link

Maintaining Integrity of SAP Data 1 Page Executive bioLock Explanation/Value Proposition with pictures PDF

NEW 2010 bioLock Flyer! 2 page detailed description about bioLock functionality PDF

eWeek Article about Fraud* How Wall Street Can Mitigate Financial Fraud Using Biometrics Link

SOX Compliance - $400 Fraud* SOX compliant Dupont has $400Mil Fraud Case - Study Link

ACFE 2008 Fraud Study Actual alarming fraud statistics from 2008 - 7% of revenue is fraud! PDF

2009 Occupational Fraud Study Conclusion: Ensure proper fraud prevention procedures are in place! PDF

NBC/Channel 8 Crime Tracker News Interview about the use of passwords to prevent corporate fraud PDF

Threat from the Inside and Outside Cyber threats now targeting traditional companies (must read article) Link

Note: You must be in Slide Show Mode to click on the links!


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[

] Thank you for participating.

SESSION CODE: ASUG Florida Chapter Tampa Networking EventWednesday, December 8, 2010

Please remember to complete and return your evaluation form following this session.

For ongoing education on this area of focus, visit the Year-Round Community page at www.asug.com/yrc

sherryanne meyer [ asug installation member member since: 2000 anup maheshwari [ asug installation...

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