setting yourself a part
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Setting Yourself A part. Using Measurement to Improve and Demonstrate Performance Allison Rojas. Opening Thought. “There is no such thing as a dysfunctional organization, because every organization is perfectly aligned to achieve the results it currently gets. ” - Jeff Lawrence. - PowerPoint PPT PresentationTRANSCRIPT
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Setting Yourself ApartUsing Measurement to Improve and Demonstrate Performance
Allison Rojas
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Opening Thought
“There is no such thing as a dysfunctional organization, because every organization is perfectly aligned to achieve the results it currently gets.”
- Jeff Lawrence
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ObjectivesKnow what a “good” outcome looks like
Develop strategies to effectively communicate outcomes
Understand how to incorporate evaluation results to improve programming
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Split Room Exercise
What should children’s advocacy centers evaluate?
What do they evaluate?
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Number of trainees
Quality of trainers
Trainee skills for forensic interviewing and effective Multi-Disciplinary Team work
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“Hi! I’m Mr. Theory of Change.”
“Nice to meet you! I’m Ms. Evaluation.”
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The voices of children are heard and understood in cases of alleged
abuse
Forensic Interviewing
Training
• Forensic Interviewers and MDT Members are able to analyze and adapt to different situations
• The MDT process is more efficient and effective during and after the interview
• Investigative findings improve• Children’s testimony is viewed as credible• The negative impact on children is reduced• Better criminal justice and child protection
outcomes
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8
Adapted from: Robert M. Penna, The Nonprofit Outcomes Toolbox
Tell your story better—focus on beneficiaries
Change
Behavior
Attitude
Condition
Knowledge
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Who Do You Want to Tell?
• Beneficiaries
• Funders
• Staff
• Board
• Partners
• Colleagues
• Others?
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What Do You Want to Say?Program
Situation
Targets
Actors
Action
Results
Significance
Learning
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How Are You Going to Tell It?
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Plan
DoStudy
Act
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Study
1. Who will do the data analysis?
2. Will you be comparing results?
3. How will you summarize findings?
What have you done?
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Act1. How will you
change your program?
2. How will you incorporate results into your next PDSA process?
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Final Thought
“The measure of success is not whether you have a tough problem to deal with, but whether it’s the same problem you had last year.”
- John Foster Dulles
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