session ii op strategy.ppt

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  • 8/14/2019 Session II Op Strategy.ppt

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    What is Operations Strategy?

    Link with Corporate and BusinessStrategy?

    Operations Strategy

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    Mfg. Strategy is to cope with:

    Corporate strategy is derived from

    vision/mission

    Business Strategy (C S) translates

    corporate strategy to determine product -

    marketing strategy

    Mfg.Strategy is expected to cope with the

    outcome and is often set with little

    reference to existing manufacturing

    structure

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    But Mfg. is confronted with:

    Trade offs

    It cannot perform well on every yardstick

    It can perform well on a limited task It has to therefore develop capabilities to

    support desired CA of business unit.

    Mfg. needs a proactive strategy to interactwith Corporate Strategy/Business strategy

    to develop CA.

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    Strategic role of Mfg.Strategy

    Competitive Strategy can be effective if it

    offers sustainable CA over existing and

    potential competitors.

    Porter talks of three strategies for CA:

    - Low cost leadership

    - Product differentiation- -Segmentation or Focused approach

    All functional strategies have to work to

    support Business strategy

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    Proactive strategy

    Competitive Strategy Competitive Advantages

    Manufacturing Strategy Manufacturing Advantages

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    Mfg. Strategy is predominantly

    strategic Alignment with market, understanding

    winners,

    Alignment with Competitive strategy

    Plan to build up resources accordingly.

    It is outside-in approach as also inside-out

    Mfg.Strategy is more a driver of businessand less of a functional strategy.

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    Slack refers:

    Operations is the activity of managing

    resources and processes to produce and

    deliver goods and services

    It is concerned with activity of managing

    total transformation process, that is the

    whole business

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    Formal definition(Slack)

    Operations strategy is the total pattern of

    decisions which shape the long term

    capabilities of any type of operation and

    their contributionto overall strategy,

    through the reconciliation of market

    requirementswith operations resources

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    Operations as transformational

    activity1. Flow between operations: Supply network is

    an arrangement of operations ( supply

    network: capability of each operation in the net

    work)2. Flow between processes: an operation is an

    arrangement of processes

    ( capability of each process in the operation)3. Flow between resources: a process is an

    arrangement of resources( capabilities of each

    resourcepeople and facilities)

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    Lowsons Generic factors of the

    Operations Strategy

    Medium and Long term decisions, for

    Large, Medium and Small industries

    Core competencies, capabilities, andprocesses

    Resources(sourcing, outsourcing, human )

    Technologies Certain key tactical activities vital to

    support strategy or positioning

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    Operations Management

    encompasses

    Production of tangible goods

    Management of non-core production

    related processes Production of services

    Servitization of tangible products

    Blurring boundary between tangibleproducts and services

    {Recent trend: Business Process

    Management}

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    Operations Strategy: The Role

    How to supply particular products and

    services and the needs or requirements of:

    capabilities or competencies

    resources, work flows, human resource

    levels, facilities, processes, technologies,

    capacities, levels of flexibility,quality levels

    Types of suppliers, supplier relationships,

    sourcing and outsourcing

    Decisions on operating systems,resources

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    Operations Strategy Decisions

    Locations,

    Technology

    Procurement and supplier relationship

    Selection of plant and machinery

    Capacity

    Supply network

    Development and organization

    Performance Objectives

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    Operations and Operational

    Operational is day to day activities, that is

    short term

    Operations has long term impact; it is

    strategic as it has to develop CA.

    It carries elements of decisions on

    sustainability