session 5 - q&a

4
THE 21 ST CENTURY CONSUMER Q&A WHAT DO THEY WANT FROM INSURANCE?

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THE 21ST CENTURY CONSUMER Q&AWHAT DO THEY WANT FROM

INSURANCE?

@BenAngYH www.linkedin.com/in/benangyh

The 21st century consumer: What do they want from insurance?

1 relic• From the stone age

2 bad experiences• PPP• Justice

3 takeaways • K.I.S.S• W.I.F.I• Winning formula