We offer research and evaluation services that deliver affordable, actionable insightsfor education leaders.

S E R V E C E N T E R at T H E U N I V E R S I T Y of N O R T H C A R O L I N A at G R E E N S B O R O

SERVE gives those leading critical school or district improvement initiatives

the information they need when they need it. We work collaboratively with

clients to articulate and then answer key questions. Through research, data,

and evaluation, we provide our clients with the valuable insights they need to

make strategic decisions.

D O Y O U H A V E Q U E S T I O N S A B O U T Y O U R E F F O R T S T O I M P L E M E N T

O R I M P R O V E . . .

We can help.

…Common Core State Standards?

…college and career readiness?

…teacher effectiveness?

…professional learning communities?

…formative assessment?

…academic rigor?

…student engagement?

O U R F O C U S

W E S U P P O R T Y O U R C O N T I N U O U S P R O G R E S S .

D A T A

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R E S E A R C H E V A L U A T I O N

As educational leaders you may have some of the information you need to

manage improvement initiatives, but let us supplement what you have with

what you need when you need it. When you come to SERVE for answers to

questions, we customize a project plan to fit your context, budget, and timeline.

O U R C O L L A B O R A T I V E A P P R O A C H

P H A S E 1 : E X P L O R A T I O N

FIRST, we listen. We take the time to learn about your organization, context, and informational needs. Listening and asking questions allow us to customize a project to meet your needs.

SECOND, we plan. We work with you to develop a scope of work that includes project goals, methods, deliverables, and timelines that are aligned with your needs.

P H A S E 2 : C O N T R A C T E D S E R V I C E S

THIRD, we deliver. We complete the work in as collaborative a fashion as you desire to achieve actionable insights.

FOURTH, we support. We don’t just leave you with a final product; rather, we share results, tools and insights in ways that help you move your improvement efforts forward.

We provide a range of research and evaluation services with a focus on

meeting the key informational needs of education leaders.

Through collaboration, we develop a customized approach to answering our

clients’ key questions in ways that result in improved programs and outcomes.

O U R S E R V I C E S

• Assess the quality or fidelity of implementation of a

program or initiative.

• Conduct surveys, interviews, or focus groups

of stakeholders.

• Collect benchmarking information about what other

districts or schools are doing to address a key issue

or problem.

• Develop easy-to-digest summaries of research or data

for specific audiences.

• Find or adapt an instrument or assessment to provide

needed data.

• Evaluate program impact or effectiveness.

• Enhance your organization’s internal capacity for using

research, data, and evaluation.

W H A T W E C A N D O F O R Y O U :

SERVE has more than 20 years of experience at the intersection of research

and practice. We have worked with hundreds of districts and schools in the

Southeast.

We offer clients a deep and broad base of content expertise gained through

our work on over 200 research and evaluation projects.

• Standards and assessment

• Services for migrant, English Language Learner,

and homeless students

• High school reforms

• Literacy initiatives

• STEM programs

• Technology initiatives

• Turning around low performing schools

• Professional development for teachers and administrators

• Early childhood programs and school readiness

P l e a s e v i e w e x a m p l e s o f p a s t a n d c u r r e n t p r o j e c t s a n d c l i e n t s a t

W W W . S E R V E . O R G / S P O N S O R E D - P R O J E C T S . A S P X

O U R R E C O R D

O U R E X P E R I E N C E I N C L U D E S :

• A clear synthesis of the research on a topic for upcoming

deliberations

• Just-in-time information on how other organizations have

handled an issue

• Help in assessing the fidelity or extent of implementation

• A formative appraisal of the initial implementation and impact

of a new intervention or initiative

• A rigorous evaluation of program or intervention effectiveness

that will meet What Works Clearinghouse standards

• Support in building your organization’s capacity for doing

program evaluation

• Processes for engaging teams in evidence-based decision making

S E R V E C E N T E R at T H E U N I V E R S I T Y of N O R T H C A R O L I N A at G R E E N S B O R O

5900 Summit Avenue, Dixon Building, Browns Summit, NC 27214

SERVE provides research and evaluation services to meet your information needs.

3 3 6 . 3 1 5 . 7 4 3 9 / r e q u e s t _ i n f o @ s e r v e . o r g / w w w . s e r v e . o r g

Contact us.