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Goodwill Industries, Inc.Serving Eastern Nebraska

& Southwest IowaGoodwillOmaha.org

September2013

Taking retail on the road

We’ve been involved in a number of events recently to promote the great things you can find at Goodwill stores.

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n July 24, Goodwill set a record! During our 6th “Drive for Drives” computer donation event, a record

15 semi-trailers were filled with computer equipment that will be recycled or sold in our GoodBytes store to support our mission. The previous record was 12 semi-trailers.

But we did not set this record on our own.

This Drive for Drives was a successful event because members of the Omaha West Rotary volunteered to help unload computer equipment from the 1,800 vehicles. Because Batten provided the extra trailers we needed. Because the CBRE MEGA Group

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relationships: keys to successful

partnershipsby Kris Pachunka

continued on page 6

WOWT’s John Knicely interviews Goodwill Omaha COO Randy Parks as volunteers accept computer donations at the most recent Drive for Drives. In addition to providing volunteers, WOWT also heavily promoted the event.

IntroducingWorkSkills

WorkSkills is a new program based at the ROC that brings

partnerships with other agencies to RePack.

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new employeesJuly 2013

Jeffrey BaileyCDL Driver72nd & F

Jose Blanco-Castillo Retail Sales Associate IIPapillion Antoshia Bland Retail Sales Associate IIBenson Park Store Wendy Bowman ShopGoodwill Clerk72nd & F

Robert Catrair CDL Driver72nd & F

Tanner Choquette Retail Sales Associate IIBellevue Jacee DraperTrailer Attendant 72nd & F

Allison EldredRetail Sales Associate II180th & Q

Logan Hanson CustodianOffutt Renee HarderClothing Proc/Hanger IFremont

Harley IsomDonation Door Attendant180th & Q

Laurie KozenyOne Stop NavigatorAmes Plaza

Zachariah Kuhl Retail Sales Associate IIBlair Barbara McLemore Clothing Proc/Hanger I Madison Tessa MillerTrailer Attendant72nd & F

Joclyn MullenClothing Proc/Hanger I Papillion Jau’vier Perkins Wearhouse Associate 72nd & F

Kenneth Pollard Retail Floor Care Spec. 72nd & F

Bernadette Richey Trailer Attendant72nd & F

Na’Quecia Rollerson Retail Sales Associate II78th & Dodge

Xaviour Seiber Retail Sales Associate II180th & Q

Andrew SifersDonation Door Attendant180th & Q

Deasiana Smith Clothing Proc/Hanger ISouthwest

Cierra SnaplesClothing Proc/Hanger IBellevue

Lindsey Stansbury Clothing Proc/Hanger I 180th & Q

Jose Vasquez Jr. Donation Door Attendant180th & Q

Everett Wilkins Custodian Offutt

Edonte Wilson Wearhouse Associate 72nd & F

Hunter Zimmerman Donation Door Attendant180th & Q

The Clothes Line PUBLISHER: Frank McGreeEDITOR IN CHIEF: Rita Hamele CrumMANAGING EDITOR: Neal ObermeyerSTAFF WRITERs: Brent Koster, Elizabeth Donner, Kris Pachunka, Rebecca Armstrong and Ann BaileyFAN CLUB PRESIDENT: Tierra Washington

The Clothes Line is published monthly and is available at each Town Hall meeting. If you are unable to attend Town Hall, you may also find copies in the Marketing area at BPP, or request to have a copy delivered to you by calling 402.231.1915.

You may also find Clothes Line articles and full-issue digital downloads on the GoodTimes Blog at http://www.goodwillomaha.org/blog.

september 2013

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1 Richard Preston CDL Driver 72nd & F 1 Tiffany Green Clothing Proc/Hanger I 180th & Q 2 Gonzalo Vazquez WearHouse Associate 72nd & F 3 Laura Rohwer Retail Store Manager Bellevue 3 Eric Rentschler Custodian Offutt 7 Alison Wheat Clothing Proc/Hanger I West Center 7 Alexis Smith Retail Sales Assoc III Blair 7 Maurice Cole Baler II 72nd & F 8 Deborah Bierman Clothing Proc/Hanger I 180th & Q 9 Gordon Scheet Information Tech Director Benson Park Plaza 9 Rosemary Plantikow Computer RSA II 72nd & F 10 Joshua Meyer Retail Store Manager Benson Park Store 13 Crystal Bothel Team Leader-Retail 180th & Q 13 Paula Hunt Custodian Stratcom 13 Isaac Kidder Custodian Offutt 13 Carol McFadden Retail Sales Associate II Fremont 14 Tiffany Drieling Lead Youth Career Spec. Ames Plaza 14 Donald Kirschbaum Grounds Maintenance Worker VA 14 Mercedes Washington Clothing Proc/Hanger I West Center 15 Leonor Gonzalez Garcia Clothing Proc/Hanger I Southwest 15 Timothy Suelter YouthBuild Case Manager Benson Park Plaza 16 Tyrone Washington Donation Door Attendant 78th & Dodge 16 Clifton Johnson Grounds Maint Worker - Offsite 72nd & F 16 Michael Swinarski Donation Door Attendant 180th & Q 18 Kyrie Lynch WearHouse Associate 72nd & F 19 Jeremy Dolezal Custodian Stratcom 19 Kevin Fehderau Network Administrator Benson Park Plaza 19 Samantha Barker Clothing Proc/Hanger I Southwest 21 Unique Mosley Retail Sales Assoc III 78th & Dodge 22 Edward Spitalnick Custodian Offutt 23 Elba Navarro Production Supervisor Southwest 23 Christopher Casey Work Experience Trainer 156th & Maple 23 Samantha Kennison Retail Sales Associate II 180th & Q 26 Cynthia Hartman-Splear Project Manager Lincoln 27 Dasha Gatrost Follow-Up Spec-Adult/DLW Ames Plaza 27 Ernestine Boykin Receptionist Benson Park Plaza 29 Kiatlyn Washburn Retail Sales Assoc III 156th & Maple 29 Timothy Schlosser CDL Driver 72nd & F 30 Cecilia Marroquin Clothing Proc/Hanger I Bellevue 30 Edonte Wilson WearHouse Associate 72nd & F

happy birthday!September 2013

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uly’s Employee of the Month shined when the Fremont store was left without an

assistant manager. Tammy Warren was very

flexible in her schedule during this time. Store Manager Angela Houser, Tammy’s supervisor, said that she earned this Employee of the Month award by taking on more responsibility and showing leadership skills.

“I can count on her to ensure the store is operating efficiently on days that I am off,” Angela said.

At work, Tammy demonstrates Goodwill’s value of integrity and accountability.

“When I’ve had to leave for FMLA, Tammy has stepped up and taken responsibility for the store needs,” said Angela, “She is honest, dedicated, and trustworthy.”

Tammy said that she was shocked and proud to win Employee of the Month. Most people find out that they won the award at Town Hall. But because Tammy’s store location is a bit of a drive from Benson Park Plaza, she found out while at work one day.

“Angela came running over

to me while I was working at the register. I thought that there was some sort of emergency! When she told me that I won Employee of the Month and had to go to Town Hall the next day, I was so happy,” said Tammy.

Tammy has worked at Goodwill in the Fremont store for more than 11 years. She loves working here, and hopes to stick around much longer.

When she is not at Goodwill, Tammy enjoys crafting, making flower arrangements and playing computer games. Her only child will be 24 in September.

“Tammy is a problem-solver and knows the steps it takes to be successful and to make her manager proud,” Angela said. Sounds like a much-deserved Employee of the Month winner. Congrats Tammy!

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July Employee of the Month Tammy Warren (left) with Fremont Store Manager Angela Houser (right) at the July Town Hall ceremony.

employee of the month: julyby Rebecca Armstrong

James and his staff are making it easier to update the Clothes Line each month, as this is now five months in a row. They were over budget by 36.68% and 41% over last year!

G O O D

B Y T E S

RECYCLED COMPUTER STORE

july Store of the Month:

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gretna is coming togetherby Rita Crum

e’ve all heard the saying, “Faster than the speed of light!” That quote

can definitely be applied to the construction of our newest retail store in Gretna.

We broke ground back in April. Today the exterior walls are up, the garage doors are in, light fixtures are being installed, the parking lot is partially paved, the floors are being polished and drywall is going up. The flag poles, once again donated by Woodmen of the World, will go up soon.

Goodwill’s retail management staff have been busy ordering accessories including clothing racks, display shelves, registers and shopping carts.

All stores are pitching in by processing donated soft goods they receive and saving them up for the new store, all of which will be moved in and set up when we receive the keys tentatively scheduled for the beginning of October. If all goes according to plan, we will shoot for a mid-month ribbon cutting.

Even though we are not applying for LEED certification for this location like we did for Blair, the construction has been designed around the same standards. This includes a reflective white roof to reduce heat from the sun, utilizing LED lights for the parking lot, and using fumeless paint and precast insulation.

A focus on sustainability

continues to be a goal for all future Goodwill retail stores.

Goodwill will bring 25-30 new jobs to the Gretna area. From managers to cashiers, applications are being accepted and interviews are taking place.

You can follow the progress of our newest retail and donation center in Gretna at goodwillomaha.org/blog.

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The crew assembles the canopy for the donation door area.

The skeleton of the iconic Goodwill tower emerges from the beams and concrete.

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partnerships: continuedby Kris Pachunka

allowed us to use the old Cinema Center parking lot. Because Goodwill’s YouthBuild Omaha students and staff came out to help — the day before their graduation. Because our Retail & Transportation staff members work well as a team.

Because WOWT served as the media sponsor and provided $15,000 in free promotion of the event and nearly 20 WOWT personalities/staff worked throughout the day to meet donors.

The computers donated at Drive for Drives go a long way in generating revenue for the mission, through both GoodBytes and our recycling efforts.

“James [Coggins, GoodBytes manager] and I wanted to let everyone know how grateful we are for the support we received at the Drive for Drives,” said Ken Barker, recycling manager. “Everyone worked amazingly hard and we

kept things organized and flowing beautifully, even under the highest load of donors we’ve ever seen at such an event. It was a positive experience for donors, partners, participants and employees all around.”

But Drive for Drives wasn’t the only example of fruitful partnerships in the past month. On July 25 & 26, Mutual of Omaha employees brought more to work than just a briefcase and coffee. They donated 400 pounds of clothes, mason jars, scrapbooking supplies and other items to support Goodwill’s mission of helping people find work.

Mutual wanted to provide their employees a convenient way to give back to the community. During this inaugural event, Goodwill staff and a truck were positioned in the Mutual parking lot where donations could be dropped off on the way into the

office each morning. Some people drove right up,

while others parked and carried their donations to the Goodwill truck. Either way, they were met with a Goodwill smile and a heartfelt thank you.

This may have been the first Mutual of Omaha/Goodwill Donation Drive, but it’s not the first collaboration between the two agencies. Mutual has been a longtime supporter of Goodwill’s mission — Liz Mazzotta, Mutual’s VP of Human Resources, serves as Goodwill’s Chairman of the Board (and she made a donation during the drive). Mutual has also been a sponsor of our annual Golf Classic, and Goodwill held its 2012 Annual Awards Dinner under the Dome!

These two events are perfect examples of how relationships, built over time, can combine into successful partnerships.

continued from page 1

YouthBuild students take a quick lunch break during the heat of the donation drive. The students helped out at Drive for Drives even though it was the day before their graduation.

Life imitates art at the Drive for Drives.

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introducing workskillsby Elizabeth Donner

oodwill recently began a new program called WorkSkills, which provides

a work experience opportunity for those in the Welfare to Work Employment First program.

Goodwill is contracting with ResCare, which operates a portion of the Employment First Welfare to Work contract in Omaha and utilizes a community service component for participants who are preparing to enter the work force.

For those of you who have been around for a while you may remember that Goodwill operated an Employment First program for many years up until 2007. This new endeavor with ResCare allows Goodwill to get back into providing services for welfare participants and really allows us to do what we do best – putting individuals to work!

WorkSkills is housed at our Retail Operations Center (ROC) and participants work in our RePack department where there is an abundance of jobs that provide them with opportunities to develop their job skills.

Individuals have expectations of arriving to work on time, taking direction/redirection and accepting constructive feedback on their performance. The contract will allow us to hire a new staff member to oversee the program.

Goodwill provides weekly career readiness classes to the

WorkSkills participants and maintains timekeeping records on attendance.

The plan is to also provide employability skills classes to the participants in conjunction with the work experience.

WorkSkills has only been up and running for three weeks and has had approximately a dozen participants with plans to expand. Currently participants are working on an outsource project of bending hangers for Gordman’s.

Linda Kizzier, Vice President

of Employment and Training is excited about Goodwill’s new program.

“We look forward to building the number of individuals who are participating and providing them with valuable experience that could be put on a resume while helping to meet some of the labor needs at the ROC,” she said.

Linda says WorkSkills is planning on 300 to 400 participants to enroll in the program over the next year.

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WorkSkills participants work on a contract with Gordman’s to bend hangers.

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spreading health & safetyby Neal Obermeyer

hile Goodwill’s aggressive focus on safety has involved

numerous preventive measures to keep accidents from happening in the first place, emergencies can still happen. That’s where CPR and First Aid training comes in.

“Goodwill prides itself on having a safe work environment,” said La Ronda Birch, Quality Assurance Director and CPR / First Aid trainer.

“That’s why we train employees — to make sure we have people to respond to emergencies.”

La Ronda has recently resumed leading the CPR and First Aid trainings at Goodwill, after a relatively brief spell in which the agency outsourced the trainings.

Previously, the outsourced training cost the agency around $65 each. La Ronda said she has done 39 so far in 2013, saving the agency more than $2500.

“My goal is to train another 60 to 70 people this year,” she said.

La Ronda has been training people across the agency, based on the needs of their respective worksites and supervisor referrals.

She has also provided CPR and First Aid training to YouthBuild students, complementing the worksite safety instruction provided by YouthBuild Construction Trainer Norm Barnes.

Her latest focus has been on recertifications of previously

trained employees, as both First Aid and CPR require recertification every two to three years.

La Ronda has also been taking Goodwill’s commitment to health out into the community, having recently represented the agency at the first Family Health Fair sponsored by the Health Professions Group of Greater Beth-el Temple.

“The goal of the fair was to identify resources that members of the community can utilize to stimulate positive physical, mental and emotional health,” La Ronda said.

La Ronda highlighted some of Goodwill’s READY workshops that cover health-related topics, such

as stress and anger management, self-advocacy, attitude and motivation.

“People were really excited and surprised about Goodwill,” she said. “They knew about the retail stores, and they even knew about some of the programs, but they didn’t know we had these free workshops available, and that the location for these workshops was also in their community.”

READY workshops are held on Mondays, Tuesdays and Thursdays at the Heartland Workforce Solutions career center at 5752 Ames Avenue, and they are free to the public.

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La Ronda Birch (center) with a recent group of CPR and First Aid trainees.

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fundraising 101: the fundamentals by Erin Swanson

The following is part one of a two-part series on understanding the donor cultivation process. Part two will continue next month.

he backbone of any successful fundraising operation is an

understanding of the cultivation process against which activities and goals can be mapped. This is often referred to as the development, fundraising or donor cultivation cycle. The process has four fundamental phases:

• Identificationandresearch - Whom will you ask and what will you ask for?

• Cultivation- Building relationships, engaging the prospect and preparing to make the ask

• Solicitation-Making the ask

• Stewardship- Recognition and continuing to engage donors

The phases of the cultivation process are also commonly referred to as the ‘4Rs.’ Development directors suggest that their time is divided among the phases in approximately this way:

• Research - about 25 percent of time

• Romance - about 60 percent

• Request - 5 percent• Recognition - 10 percent

Identification & researchThis stage is all about

gathering and analyzing information. It is the foundation of your fundraising activity. It can be viewed from two angles: projects and supporters.

ProjectsYou need to identify the

projects for which you want to raise funds and develop a thorough understanding of the importance of those projects both to your institution and to its stakeholders. You need to gather detailed information about the projects and assess how they might appeal to donors, as this will inform your cultivation, solicitation and stewardship phases.

SupportersYou need to identify whom

you want to ask for support. Look at the prospects you already know (database analysis, lists of previous donors, etc.) as well as the external donating landscape (are there any major trusts with interests that match your fundraising projects?).

Prospect research and identification is an essential component of the cultivation cycle. It provides fundraisers with the information and tools they need to build relationships with donors.

The more you know about a

prospect, the easier it is to match the potential donor to the right project, ask her in the appropriate way, increase your chances of a donation and build a long-standing relationship.

CultivationCultivation strategies are

based on the information that is gathered in the identification phase. Cultivation refers to the methods you will use to build a relationship with a donor:

• How will you make contact?

• How will you inform prospects about your projects and build a propensity to give?

• Who will do the cultivating?

• How will it be achieved and sustained?

Cultivation covers a range of activities from direct mail, telephone and email contact through to events, personal visits and peer-to-peer networking.

Part two of the series on understanding the donor cultivation process will continue next month, focusing on solicitation and stewardship.

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taking retail on the roadby Rebecca Armstrong

e were lucky enough to be able to participate in three community

activities to promote our retail stores during the month of August. Maha music festival, Omaha Fashion week and Durango Days were excellent opportunities to showcase what our stores have to offer the Omaha community.

Omaha Fashion Week (OFW) was a new venture for Goodwill. Brook Hudson, OFW founder, gave Goodwill the opportunity to have a presentation box for one hour at the “Ready-to-Wear” show on Wednesday night of Fashion Week. With the help of the retail department, a dozen outfits were selected from Benson Park Plaza, Reserve and the 180th and Q Street stores.

Our six models were allowed to choose what they wanted to wear on the stage, and it was a hot night! The outfits that made the final cut were a great representation of what shoppers can find at Goodwill on any given day. Some items were brand new (with tags still on!), some were vintage, one-of-a-kind pieces and a few were only $.99 with the color tag sale! Coupons to Reserve were distributed throughout the event as well.

Overall, OFW was a huge success. Many attendees complimented the outfits, and Goodwill as a whole. We hope that the Goodwill/OFW relationship

continues into the future.

It was our second year attending both the Maha music festival and UNO’s student welcome week, now known as Durango Days. However, both events were revamped (and we hope made better) for this year.

Our 15 retail stores provided a variety of t-shirts of differing designs and colors. These shirts were repurposed into handy tote bags that attendees were able to take home with them. This activity was a big hit, as people used the bags to carry the rest of the goodies that other booths gave away during the events.

Maha had a few extra surprises. First, we were chosen to participate from more than 30 applicants. This means that the

16 nonprofits at the music festival were hand-chosen for their great, engaging activities.

Additionally, Maha included a mini-Omaha Gives. Attendees were asked to donate cash or drink tickets, and the money will be split between participating nonprofits. While Goodwill’s exact amount hasn’t been calculated, the pot was increased with a $1,000 match.

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Models wore clothing from Goodwill at Omaha Fashion Week to promote shopping at our stores.

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suiting up for a jobby Neal Obermeyer

ot having proper professional clothing can be a contributor

to the cycle of poverty. An individual can’t afford to buy professional attire because he or she doesn’t have money. The individual doesn’t have money because he or she can’t get a job. The individual can’t get a job because he or she doesn’t have appropriate clothing for an interview.

That’s where the Clothing Closet at the Heartland Workforce Solutions (HWS) career center comes in. Thanks to a partnership with Men’s Wearhouse, the center is able to provide men seeking employment with professional attire for job fairs and interviews.

“The purpose is so you have a nice suit to interview for a job,” said Career Center Manager Regina Bell. “Anytime you look good, you’re going to do better. It’s about feeling good and having that confidence to go in there and nail it.”

Some other organizations in town provide women’s clothing closets, but there was a lack of similar resources for men. Shirley Carlson, the interim executive

director of HWS and director of operations, said Men’s Wearhouse actually contacted her last summer about donating the suits.

“They do an annual suit drive during the month of July where if you take in a suit, shirt, pants, belt, whatever it may be, you could get a discount on a similar item,” she said. Men’s Wearhouse then donates the collected items to the career center for job seekers.

Last year was the first time HWS partnered with Men’s Wearhouse, and that drive resulted in more than 1,000 suits. Shirley said they don’t have a final count yet this year, as suits are still pouring in.

“We’ve had so many that we had to put out a message to our different partners,” she said. “During one week alone we were able to give out 83 suits — and we still have more left!”

Regina said that in addition to the collocated partners at the center, they’ve extended referrals to Employment First, Fathers for a Lifetime and other local agencies.

Tina McGaugh, the adult career program coordinator, said anyone in the community can use the closet, as there are no official eligibility requirements.

“If there’s a need, we’ll take them back there,” she said. “I think a lot more community agencies are starting to find out about it.”

The closet has led to successes

within Tina’s own program. Recently, a client on Career Specialist Jana Marshall’s caseload landed a job after finding a full outfit from the closet.

“He had been in the program for quite a while,” Jana said. After nearly a year of failing to find meaningful employment, this client came in to get a full suit and tie.

“He went to lots of job fairs, and I know he was wearing his suit all the time,” she said.

He recently found meaningful employment with a roofing company paying more than $15 an hour, and he just started last week.

“He wore his suit for the interview!” she said.

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Suits in the clothing closet.

Regina Bell

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liaisons are on the moveby Brent Koster

ast month we wrote about the Marketing & Development’s efforts to

enhance our coverage of the agency. We plan to do this through a liaison program.

Each member of our department will be responsible for keeping an open line of communication with their assigned location. By doing this, we hope to have a better idea of what’s going on in and around Goodwill.

Our liaisons will help us keep track of the latest events at 156th & Maple, or help us highlight the cleaning crew at Zorinsky.

By establishing this program we hope to be able to share even more of Goodwill each month in The Clothes Line and during Town Hall. This is one of the items identified in our Marketing satisfaction survey – covering more parts of the agency and focusing on events that take place outside of Benson Park Plaza. This program is a first step toward addressing that feedback.

So be on the lookout for

members of Goodwill’s Marketing & Development department making periodic visits to your areas.

We look forward to this program improving our efforts to share the story of Goodwill from department to department.

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On Sunday, October 13, join us at Goodwill’s Benson Park Plaza headquarters for games, activities, fun and food! We’ll have bingo. We’ll have an inflatable

obstacle course. We’ll have balloons. And importantly, we’ll have hot dogs with all the fixings! More information is on the way, but for now, mark your calendars!

the employee picnic is coming soon!

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ere are some of the amazing things your coworkers were up to last month!

ABOVE & BEYOND

CarrieCain“When the donation door attendants got hit heavily with large amounts of donations, Carrie jumped into help them until they got caught up! Awesome teamwork Carrie! Thanks.”

GeorgeColeman“George came in during the dayshift to help out with the bus shelter cleaning when Crystal was out. Thanks for helping the department during an emergency!”

JenniferCroudy“Thank you for working with Sandy and Jenny R to get the time studies and task analysis up to date. It was a huge task and I know how hard you worked on it. Thank you!”

SusanGomez“Thanks for helping out with the bus shelters while Crystal was out. Thanks for pitching in and helping the department! We couldn’t have done it without you.”

KenHolloway“Thanks for cleaning the bus shelters and transit centers when Crystal was out. Thanks for taking on the responsibility and helping the department in a tough time!”

TurquoisLovejoy“When the donation door attendants got hit heavily with large amounts of donations, Turquois jumped into help them until they got caught

up! Awesome teamwork, Turquois!! Thanks!”

BobbyMarion“Thank you for working harder this week so Ken could work on the shelter cleaning. You all made it possible to get through the week.”

DonMcPherson“Thanks for letting me borrow your assistant for most of the week! I know it made more work for you and I appreciate your flexibility!”

SandyMeidl“Thank you for all of your hard work in getting the time studies and task analysis done! I appreciate all the time you put in and teamwork you displayed in working with Jenny Rorh and Jennifer Croudy. We’re lucky to have you as part of the Offutt team.”

AntonioPano&AlexGrady“Outstanding effort in helping with the daycare waxing project. Antonio and Alex helped move furniture, clean baseboards, edges, and corners. They were able to do all this and still complete their daily cleaning requirements. OUTSTANDING! Thanks for all your help guys.”

NikkiRaymer“Nikki did an amazing job making the store look wonderful. She took the extra time and re-colorized two different jewelry displays and they look amazing. Nikki, thank you so much for doing such a wonderful job.”

ThomasVrtiska“Tenant Quality Performance Survey rated Tom’s cleaning and

customer service at perfect 5’s. Tenant comments said he is always polite, unobtrusive if I’m still working, methodical in dusting. We say great job, Tom!”

LIFESAVER

GabeBarea“A customer lost their check card. Gabe was sweeping the sales floor and found it and gave it back to the customer. She was so happy. Thanks Gabe – you’re a lifesaver.”

JanicePenningJanice is amazing for changing shifts “with me on short notice. She is a godsend to me.”

JenniferRohr“Thank you so much for working with Sandy and Jennifer to get the time study / task analysis process back in line. I know it was a big undertaking!”

RebeccaArmstrong“In the span of 10 minutes, Rebecca (A) correctly interpreted Goodwill’s drug policy from memory (B) put my blue cheese dressing away for me (C) helped me sort some zip codes in Excel. Three cheers for Rebecca.”

ThomasMoore-Hilgenkamp“Always willing and ready to come in and fill in for missed shifts or employee absences. He’s a team player and an asset to the Fremont store!”

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awards aplenty!July 2013

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happy anniversarySeptember 2013

28YearsTerri GibiliscoClothing Proc/Hanger IIWest Center

24YearsRoosevelt JacksonBaler Team Leader72nd & F

20YearsLynell HattenCustodianZorinsky

17YearsLoutissia YarbroughAsst. Custodial Supv.Zorinsky

14YearsPhuong NguyenRetail Prod Worker I72nd & F

13YearsRita CrumMarketing DirectorBenson Park Plaza

Christine PuyearCustodianStratcom

8YearsKenneth BarkerRecycling Manager72nd & F

Jeffrey BloesDatabase ManagerBenson Park Plaza

Daniel O’LearyCustodianStratcom

7YearsJanelle EllisDistrict Store Manager72nd & F

Brent JanzenEducation SpecialistAmes Plaza

6YearsBrigid AllisonRetail Sales Assoc IIIWest Center

Lori BellClothing Proc/Hanger IIFremont

5YearsSteven BancerowskiCustodianStratcom

Napoleon DrakefordCustodianZorinsky

4YearsJoshua MeyerRetail Store ManagerBenson Park Store

Antonio PanoCustodianLincoln

3YearsStanley CallanDatabase Support SpecBenson Park Plaza

Rosemary PlantikowComputer RSA II72nd & F

Bradley SlipsagerCustodianStratcom

2YearsNorman BarnesYouthBuild Constr Trainer Benson Park Plaza

Jasmine FriersonShopGoodwill Gen. Clerk72nd & F

Elizabeth GordonClothing Proc/Hanger IIBenson Park Store

Patrick HarderDonation Door AttendantBenson Park Store

John HermanCustodianLincoln

Caprice HollisClothing Proc/Hanger IIHarris Center

1YearRebecca ArmstrongMrktg & Dev. Admin AssistBenson Park Plaza

Deborah BiermanClothing Proc/Hanger I180th & Q

Roger DiehmRetail Sales Associate II180th & Q

Eva Epstein-KringsRetail Sales Assoc III West Center

Jennifer HoyeBusiness Outreach CoordAmes Plaza

Justice JacksonClothing Proc/Hanger IHarris Center

Bruce KleffnerCDL Driver72nd & F

Daniel MartinCDL Driver72nd & F

Joshua MonacoRetail Sales Assoc III West Center

Amy RockwellRetail Sales Associate II78th & Dodge

Thomas SchneppRetail Sales Associate IIHarris Center

Elizabeth YounkerClothing Proc/Hanger IBellevue

151410 Hanging employment barriers out to dry. 14

Hanging employment barriers out to dry. 12

Multicultural Calendar Highlights

August 1 – National Day: Switzerland This holiday commemorates the founding in 1291 of the Swiss Confederation.

August 3 – Civic and Provincial Holidays: Canada The provinces of Alberta, British Columbia, Manitoba, New Brunswick, Nova Scotia, Ontario, Prince

Edward Island, and Saskatchewan, and Nunavut and the Northwest Territories all have civic holidays on the first Monday in August.

Emancipation Day: Bahamas This day commemorates the emancipation of British slaves in 1834.

August 4 – National Day: Burkina Faso On this day in 1984, the Republic of Upper Volta was renamed Burkina Faso in a symbolic rejection of the nation’s

colonial past. The name Burkina Faso means “the land of the honest men” or “country of the incorruptibles.”

August 6 – Independence Day: Bolivia Conquered for Spain in the sixteenth century by Gonzalo and Hernando Pizarro, Bolivia became part of the general

war for independence from Spain led by Simón Bolívar.

Independence Day: Jamaica After centuries of British rule, Jamaica achieved its independence on this day in 1962.

August 7 – Battle of Boyacá: Columbia This holiday commemorates the decisive battle of 1819 led by Simón Bolívar in Columbia’s war of independence

from Spain.

August 9 – National Day: Singapore Populated by Indians, Chinese, and Malays, Singapore became independent from Malaysia in 1965.

August 10 – Pueblo Revolt (1680): American Indian On this date the Pueblo peoples of the colony of New Mexico rose in revolt against the Spanish friars,

soldiers, and colonists who had seized their lands, enslaved them, and forced them to renounce their ancestral gods.

Independence Day: Ecuador On August 10, 1809, the first proclamation of independence from Spain was heard in Quito.

Women’s Day Observed: South Africa This marks the day of the 1956 march of women in Pretoria to protest the system of passes needed to travel from one

part of the country to another.

August 12 – Birthday of Queen Sirkit: Thailand This holiday celebrates the Queen’s birthday and is also recognized as National Mother’s Day.

August 14 – Independence Day: Pakistan After a 60-year formal and generally unarmed struggle for independence from the British Empire, Pakistan came

into existence at the stroke of midnight on August 14-15, 1947.

Reunification Day: Morocco Reunification Day celebrates Morocco’s declaration of unity with the Western Sahara in 1979.

August 15 – Anniversary of the Founding of Panama City: Panama The anniversary of the opening of the Panama Canal to inter-oceanic traffic on August

15, 1914.

Independence Day: India This marks the day in 1947 that India became a self-governing country within the British Commonwealth. This was one of the critical

steps that led to full independence in 1950.

Liberation Day: North Korea This commemorates the surrender of Japan in 1945, ending World War II and the Japanese occupation of Korea.

Liberation Day: South Korea This day marks both the Japanese surrender in 1945 ending the Japanese occupation and the creation in 1948 of an

independent South Korean government.

National Acadian Day: Canada This day has been celebrated since 1881 and was officially recognized by an act of Parliament in 2003 to recognize Acadians,

French colonists who built the first European settlement in North America in 1604. During the French and Indian War of 1755, Acadians were forced to swear

by loyalty to the British crown. However, doubtful of their loyalty, England deported or imprisoned both those Acadians who swore allegiance and those who

refused-some were exiled to France or England, some fled to colonies farther south, later returning to Acadia and settling in southeastern New Brunswick, while

others were expelled to the American colonies. Several thousand Acadians went to Louisiana, a former French colony. Their descendants are known as Cajuns,

from the French word for Acadian. The state of Louisiana celebrates its own Acadian Day every year on the day after Thanksgiving.

National Mourning Day: Bangladesh This day commemorates the assassination of Sheikh Mujibur Rahaman (1920-1975) by a military coup on August 15,

1975.

August 16 – Restoration Day: Dominican Republic This commemorates the proclamation of the liberation of the Dominican Republic from Spain on this day

in 1863.

August 17 – Death of General José de San Martin observed: Argentina National observance of the death of General José de San Martín.

Independence Day: Indonesia Nationalists declared Indonesia an independent nation after the withdrawal of the Japanese in 1949. The Netherlands, which

had ruled Indonesia, ceded sovereignty to an independent government on this day. I

August 20 – Constitution Day: Hungary This day commemorates the adoption of the first Hungarian constitution in 1920.

Independence Day: Senegal This day marks the Senegal’s achieving complete independence after the dissolution of its federation with Mali in 1960.

Revolution Day: Morocco This day commemorates the beginning of the 1953 “Revolution of the King and the People” against the French occupation, when

King Muhammad V was exiled to Corsica with his family for advocating a revolutionary struggle for Moroccan independence. King Muhammad returned from

exile in 1955 and successfully negotiated with France for the independence of Morocco. In 1956 Morocco became an independent kingdom.

August 21 – King Muhammad’s Birthday: Morocco The birthday of King VI is a public holiday in Morocco.

August 24 – Independence Day: Ukraine This day commemorates the Ukraine’s gaining independence from the former Soviet Union in 1991.

August 26 – Seventh Night (Ch’i-hsi): China Seventh Night (Ch’i-hsi), or Weaving Maid and Herd Boy Festival, is a romantic festival based on a tale of a

couple who disobeyed the chief deity and are, therefore, held in the sky as stars on either side of the Milky Way.

Women’s Equality Day: United States A law passed by congress in 1974 sets this day aside to mark the certification in 1920 of the 19th Amendment to the

Constitution prohibiting discrimination in voting based on sex.

August 30 – National Heroes Day: Philippines this national holiday honors all the heroes of the Philippines, from famous heroes such as José Rizal, Andres

Bonifacio, and Emilio Aguinaldo to those heroes whose names are forever lost to history.

Victory Day: Turkey This holiday commemorates the end of the war of independence from the Ottoman Empire in 1922.

August 31 – National Day: Malaysia This marks the day Malaysia achieved independence from Great Britain in 1957.

August 2009

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September 2009 Multicultural Calendar HighlightsNational Hispanic Heritage Month, September 15-October 15September 2 – Independence Day: Vietnam This marks the day in 1945 of the surrender of Japan, ending World War II, and the creation of the Democratic Republic of Vietnam.September 6 – Defense of Pakistan Day: Pakistan This day is celebrated to commemorate the military’s role in defense of the nation, and especially the successful defense of Pakistan in its war with India in 1965.September 7 - Independence Day: Brazil Unlike the other areas of South America, the region now known as Brazil was colonized by the Portuguese in 1500 led by the explorer Pedro Alvares Cabral. On this day in 1822, the son of Portugal’s king, and regent of Brazil, declared Brazil independent of Portugal.Labor Day: Canada and the United States This day is celebrated as a public holiday in the United States and Canada to honor all working people. In most other countries, this celebration occurs on May 1.National Unity Day (Reconciliation Day): Chile This has replaced the former holiday commemorating the military coup on September 11, 1973 the toppled Salvador Allende and brought dictator Augusto Pinochet to power. Confucius’ Death: People’s Republic of China Celebrated on the anniversary of his death in China.September 11 – Patriot Day: United States On September 11, 2001, the United States suffered the worst terrorist attack in its history when a group of terrorists belonging to the militant Islamic al-Qaeda network hijacked four commercial airliners, crashing one into each of the twin towers of the World Trade Center in New York City, one into the Pentagon just outside of Washington, D.C., and one into a field in Pennsylvania in an aborted attempt to crash the White House or U.S. Capitol building. New Year (Enqutatash): Ethiopia and Rastafarian This begins the new year 2002 in Ethiopia, according to the Julian calendar. September 15 - Independence Day: Central American nations This commemorates the declaration of independence from Spain of Costa Rica, El Salvador, Guatemala, Honduras, and Nicaragua in 1821.September 16 - Independence Day (El Día de Independencia): Mexico On September 16, 1810, in the small town of Dolores, in the province of Guanajuato in Mexico, a handful of people were summoned by a parish priest to take up arms against the Spanish colonial government. To this day, the church bell that was used to call people to revolt hangs in the National Palace in Mexico City and is rung on the eve of September 16.September 18 - Independence Day: Chile This holiday celebrates the proclamation of independence from Spain on September 18, 1810, although Chile would not earn total independence until 1818.September 19 – Armed Forces Day: Chile This day honors Chile’s armed forces and is observed with military and naval presentations celebrating the victories over the Spanish forces led by Chile’s national hero, Bernardo O’Higgins, and José de San Martín.September 21 – Independence Day: Armenia This celebrates Armenia’s reestablishment as a free republic after the collapse of the Soviet Union. Respect for the Aged Day (Keiro No Hi): Japan This is a day for paying respect to the aged and celebrating their longevity.September 23 – Autumnal Equinox Day (Shubun No Hi): Japan This is a public holiday to celebrate the end of summer and the beginning of the fall harvest season. Grito de Lares (1868): Puerto Rico This day is commemorated in Puerto Rico as the anniversary of the uprising that initiated the movement for Puerto Rican independence. Unification of the Kingdom: Saudi Arabia Since the end of the seventh century, Saudi Arabia was a collection of separate kingdoms. In 1932, however, King Saud began unifying these kingdoms under his rule into the single nation of Saudi Arabia.September 24 – Heritage Day: South Africa This day is set aside to reinforce the importance of African culture and heritage in the lives of South African people, recognizing that they are powerful agents for promulgating a South African identity, fostering reconciliation, and celebrating diversity. September 25 - Cabrillo Day: Portugal This holiday, celebrated most commonly by Portuguese on the West Coast, commemorates the discovery of California by Juan Rodriguez Cabrillo when he sailed into the harbor of what is now San Diego in 1542.September 27 – French Community Holiday (Wallonia): This day commemorates the limited autonomy granted to the community in 1980.September 28 – Confucius’ Birthday (Teacher’s Day): Republic of China (Taiwan) This day celebrates the anniversary of the birth of Confucius (551-479 B.C.E.), the founder of the main doctrines of Chinese philosophy. “Confucius” is a Latin version of his title K’ung fu-tzu, meaning “Master K’ung.” Confucius is a revered by all Chinese as the “Teaches of All Generations.” Colorful rites are performed at all Confucian templates on this day.

diversity calendarSeptember

diversity calendarSeptember

diversity calendarSeptember 2013

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