sennac managed support services
DESCRIPTION
Sennac Managed Support Services. Support Program. Support Program. Support Program. Update Management. - PowerPoint PPT PresentationTRANSCRIPT
![Page 1: Sennac Managed Support Services](https://reader035.vdocuments.us/reader035/viewer/2022070400/56812cef550346895d91b83c/html5/thumbnails/1.jpg)
SUPPORT
Dedicated to Support Excellence
Sennac Managed Support Services
![Page 2: Sennac Managed Support Services](https://reader035.vdocuments.us/reader035/viewer/2022070400/56812cef550346895d91b83c/html5/thumbnails/2.jpg)
Support Program
Dedicated to Support Excellence
Lite
Retainer Level ServiceOperated Remotely
SennacManaged Support Services
PeopleSoft Support
Standard
Standard ServiceOperated Remotely
PlusIncludes Legs/RegsRequired for Payroll
Operated Remotely / OnSite
Ultra
Enhanced ServiceInclusive ConsultancyOperated Remotely /
OnSite
Business DriversLow System Complexity / Criticality / Instability High
Flexibility, Resourcing Issues
![Page 3: Sennac Managed Support Services](https://reader035.vdocuments.us/reader035/viewer/2022070400/56812cef550346895d91b83c/html5/thumbnails/3.jpg)
Support Program
Dedicated to Support Excellence
Lite
Retainer Level ServiceOperated Remotely
SennacManaged Support Services
PeopleSoft Support
Standard
Standard ServiceOperated Remotely
PlusIncludes Legs/RegsRequired for Payroll
Operated Remotely / OnSite
Ultra
Enhanced ServiceInclusive ConsultancyOperated Remotely /
OnSite
Business DriversLow System Complexity / Criticality / Instability High
Flexibility, Resourcing Issues
![Page 4: Sennac Managed Support Services](https://reader035.vdocuments.us/reader035/viewer/2022070400/56812cef550346895d91b83c/html5/thumbnails/4.jpg)
Support Program
Dedicated to Support Excellence
Lite
Retainer Level ServiceOperated Remotely
SennacManaged Support Services
PeopleSoft Support
Standard
Standard ServiceOperated Remotely
PlusIncludes Legs/RegsRequired for Payroll
Operated Remotely / OnSite
Ultra
Enhanced ServiceInclusive ConsultancyOperated Remotely /
OnSite
Business DriversLow System Complexity / Criticality / Instability High
Flexibility, Resourcing Issues
![Page 5: Sennac Managed Support Services](https://reader035.vdocuments.us/reader035/viewer/2022070400/56812cef550346895d91b83c/html5/thumbnails/5.jpg)
Update Management
Dedicated to Support Excellence