sempo member forum research panel
TRANSCRIPT
SEMPO Search Surveys Say…
SEMPO Member ForumMarch 11, 2016Panel Moderator: Marc Engelsman, VP Client Strategies, Digital Brand Expressions
2
Agenda
• Search & …
• Integration• Challenges• ROI/Analytics• Talent• Tools/Algorithms
3
The Peer Pool Who Participated
• 10th Annual State of Search Survey (SOS)• 573 respondents• Company Type
• 64% Agency• 36% In-House Marketers
• 5th Bi-Annual Search Salary Survey (SSS)• 598 respondents• Company Type
• 52% Agency• 42% In-House Marketers• 6% Ecosystem
4
Search & Integration
Which of the following types of activity does your organization carry out?
Search still leads digital marketing efforts; Marketers outpacing agencies in Email; Mobile efforts lower than expected
Searc
h Eng
ine Opti
mizatio
n
Paid S
earch
Advertis
ing
Socia
l Med
ia Mark
eting
Socia
l Med
ia Adve
rtising
Digital D
isplay
Marketi
ng
Marketi
ng
Mobile
Marketi
ng0%
10%20%30%40%50%60%70%80%90%
100% 92%84%
74%65% 62%
50% 48%
94%83% 84%
57%
70%
86%
42%
85%78% 75%
54%63%
50%
Agency or Consultant Marketer/Client 2013 Results
6
IT’S CALLED SEARCH “MARKETING” FOR A REASON
In general, which department does this team fall under?
Are you part of a dedicated Search Marketing Team? (Yes, one person can be a team...)
7
SEARCH AND DIGITAL MARKETING INTEGRATION
You spend most of your time on...
8
SEARCH IS IN A WIDE VARIETY OF INDUSTRY SEGMENTS
Which vertical market or segment does your business focus on? (Select all that apply)
9
Search & Challenges
What are the greatest challenges in managing search engine optimization efforts?
Measuring the ROI of our SEO efforts
Staying abreast of search engines' indexing algorithms and technology
Optimizing destination pages
Getting budget for SEO efforts
Integration, attribution, and measurement with other online/offline marketing channels
Making the business case for investment
Researching and choosing optimal keyword phrases
Hiring and retaining talent
Obtaining executive buy-in
Determining whether to do SEO in-house or outsource to an outside firm
18.4%
13.0%
11.5%
10.7%
10.1%
9.1%
8.5%
7.3%
7.1%
4.3%
14.2%
10.3%
4.4%
17.0%
13.1%
11.2%
3.8%
9.9%
11.5%
4.7%
AgencyMarketer
SEO Challenges: Marketers ROI, Agencies Budget/Integration/Buy-In
What are the greatest challenges in managing paid search marketing efforts?
Getting budget for paid search efforts
Determining whether to do SEO in-house or outsource to an outside firm
Optimizing destination pages
Measuring the ROI of our SEO efforts
Researching and choosing optimal keyword phrases
Staying abreast of search engines' indexing algorithms and technologies
Obtaining executive buy-in
Hiring and retaining talent
Making the business case for investment
Integration and measurement with other online/offline marketing channels
16.3%
15.4%
13.8%
13.6%
10.0%
7.5%
7.5%
6.3%
5.4%
4.3%
20.9%
16.1%
13.1%
8.5%
5.9%
4.3%
8.0%
11.8%
7.2%
4.3%
Agency
Marketer
Paid Search Challenges: Marketers Destination Pages, Agencies Budget and Talent
What are the greatest challenges in managing social media marketing efforts?
Measuring the ROI from social media efforts
Agreeing upon campaign metrics
Integration and measurement with other online/offline marketing channels
Getting budget for social media efforts
Obtaining executive buy-in
Hiring and retaining talent
Determining whether to do social media in-house or outsource to an outside firm
26.4%
15.6%
14.4%
14.4%
9.3%
7.8%
6.1%
22.1%
14.2%
10.1%
19.3%
14.9%
9.0%
7.4%
AgencyMarketer
Social Challenges: ROI and Budget
13
Search & ROI/Analytics
How would you describe your ability to measure ROI from marketing?
Have we reached comfort level with integrated ROI? Not so much for Display and Social
2012 2013 20140%
10%
20%
30%
40%
50%
60%
70%
80%
90%
Measured ROI
Paid Search SEO EmailDisplay Media Social
P a i d S e a r c h S E O E m a i l D i s p l a y Me d i a S o c ia l Me d i a Ma r ke t i n g
67%
45% 44%29%
22%
22%
36% 30%
36%40%
5% 15%
8%17% 29%
6% 4%17% 18%
9%
Good Fair Poor Don't Know
15
ANALYTICS KEY PART OF SEARCH DUTIESDo you use any of the following as part of your search marketing duties (check all that apply):
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Certifications Needed? SEMPO Poll
17
Certifications, Check (Thanks Google)But Analytics Not Meeting Demand
18
Search & Talent
How many people have responsibility for digital marketing?
How many people have responsibility for specific initiatives?
0 1 2 3 4 5-10 10+ Don't Know
22.6%
31.1%
10.5%
6.1% 6.1%
12.6%10.0%
1.1%
Social
media m
a...
Display
medi
a
Paid s
earch SEO
We use
an int
egrat.
..
Other m
arketi
ng ...
93.6% 91.6% 90.1%79.5% 79.7%
70.7% 66.1%
6.4% 9.2% 9.9%20.5% 20.3%
29.3% 33.9% 0-45-7
Marketers have limited staff and allocate personnel based on average ROI
Percentages represent number of relevant responses divided by total number of
respondents for each category, marketers and agencies.
20
MIX OF MAKERS AND MANAGERSPlease help us understand your role within your company.
How many people report to you?
21
RESPONDENTS MULTI-MANAGING How many accounts or websites do you manage?
22
Search industry “vets” growing; why are fewer entering? Social media impact?
23
Shift To Working In Agencies?
24
BACK IN THE MONEY…AVG. SALARY INCREASES 16% VS. 2013!
25
Type of Company Makes Less Difference
26
Search & Tools/Algorithms
44.8%
29.1%
7.2%
12.1%
6.7% No, we manage cam-paings with tools like Excel
Yes, our services provider has a proprietary tool
Yes, we have a proprietary (in-house) solution
Yes, we license a tool from a third party vendor for use in-house
Other (Marin, Kenshoo)
Do you use technology with “bid management” for digital campaigns?
Do you use technology with “link analysis” for search engine
optimization?
Marketers
Agencies
43.30%
6.30%
22.10%
28.40%
Yes, we license a tool from a third party vendor for use in-house
Yes, we have a proprietary in-house solution
Yes, our service provider has a proprietary tool
No, we manage SEO with tools like Excel
54.4%
19.2%
26.4%
No, we manage campains with tools like Excel
Yes, we have a proprietary tool
Yes, we license a tool from a third party vendor for use in-house
14.5%
49.0%
36.5%
No, we manage SEO with tools like Excel
Yes, we have a proprietary solution
Yes, we license a tool from a third party vendor for use
Agencies more likely to use tools for SEO
28
Hanapin: State of Paid Search 2016 What’s Been The Most Important Aspect of the DigitalMarketing Industry Over The Last 12 Months?
29
Moz: Search Engine Ranking Factors 2015
30
Searchmetrics: Ranking Factors 2015
31
Searchmetrics: Ranking Factors 2015
32
Questions