who needs libraries? - panel - tech forum 2014
DESCRIPTION
"Who Needs Libraries" panel at BookNet Canada's Tech Forum - March 6, 2014. Mohammed Hosseini-Ara (moderator), Catherine Biss, Andrew Martin, Katherine Palmer, Kim SilkTRANSCRIPT
Who Needs Libraries? Tech Forum 2014
03.06.14
Dispelling the myths…
Symbiotic Relationship “…Public libraries are an integral part of the fragile ecosystem of reading in America. Without libraries to encourage new readers, foster book groups and promote communities of reading, publishers will find fewer readers for their biggest titles, and readers will have more difficulty discovering works not on the bestseller lists…”
2013 Forbes Article – Why Libraries Matter…
? WHAT DID GATES DO
Studies show… • The influence of the library often crept into to responses on other
questions explored through this study. When asked why consumers purchased a certain book, there was a notable amount of commentary stating that years ago they had read the book in the library, in particular with regard to children’s book purchases.
• When asked about what library users do when a book is not available in the library, 22.5% of respondents said they would go purchase the book.
• In the case where respondents are faced with extensive reserve or
holds lists and will potentially not be able to get the book for a long period of time, 18% of respondents said they would purchase the book.
• Of the “Other” responses, many people added that they previously borrowed a copy from the library that motivated the purchase of the book.
Where did you hear about it?
No Outside Books
Allowed
Where do you typically read books you have purchased for yourself?
So Much More: The Economic Impact of the Toronto Public Library on the City of Toronto
Public Sector Context
2 2
Toronto Context
3 3
Funding of Study
4 4
Estate of Norman G. Hinton
About the Martin Prosperity Institute
• Part of the Rotman School of Management at the University of Toronto
• Positioned at the intersection of academia, business and civil society
• Anchored by three of the world’s top thinkers and writers:
– Roger Martin, former Dean of Rotman School of Management; author, Playing to Win
– Don Tapscott, Executive Director of the Global Solution Networks; author, Wikinomics
– Richard Florida, author, The Rise of the Creative Class • So Much More co-authored by Dr. Kevin Stolarick, Research Director
at MPI and Kimberly Silk, Data Librarian.
5 5
So Much More
• Valuation of library services
• Valuation of direct spending
• Conservative estimates
6 6
Toronto Public Library creates over $1 billion in total economic impact
7
Total direct benefits reach $502 per member
8
The average open hour at a branch generates $2,515 in direct benefits
9
Toronto Public Library delivers $5.63 of economic impact for every $1 spent
10
Return on Investment
ROI is 463%
midpoint of a range very conservaIvely esImated to be 244%
and is comfortably shown to reach 681%.
11
Intangible benefits deliver value
Opportunities for residents to
ü improve literacy skills,
ü enhance educational and
ü employment opportunities,
ü and improve quality of life
for themselves and their families
12
Neighbourhood Branches Provide Communities Intangible Benefits
13
“Ci=es that promote diversity and tolerance also tend to become places that are open to new ideas and different perspec=ves, promo=ng crea=vity. This in turn builds ci=es that are aLrac=ve to individuals and businesses involved in the crea=on of new ideas, products and services.”
The Importance of Diversity to the Economic and Social Prosperity of Toronto, MPI, 2010
13
• New metrics and studies • Value of collaborations and partnerships • Sharing and communicating the study results • Importance of library research
14
Next steps
Thank you
The study can be found here:
hKp://www.torontopubliclibrary.ca/content/about-‐the-‐library/pdfs/board/meeIngs/2013/dec09/10_1.pdf
For more informaIon on the study contact:
So Much More: The Economic Imof Toronto
Toronto
c Library on the City Kim Silk, Data Librarian MarIn Prosperity InsItute, University of Toronto
Katherine Palmer, Director Planning, Policy and E-‐Service Delivery
Toronto Public Library [email protected]
15
MAKING GOOD ON THE PROMISE:
CENTRE FOR EQUITABLE LIBRARY ACCESS
CANADIAN URBAN LIBRARIES COUNCIL (CULC)
§ Public libraries that serve 100,000+ populaDons § Mission: To work collaboraDvely to build vibrant
urban communiDes by strengthening the capacity of Canada’s urban libraries to: § Transfer knowledge and create, analyze, disseminate and share informaDon
§ AnDcipate and respond to the changing needs of their communiDes.
§ Measure their success through targeted research and ongoing metrics.
3.4 million (10%) of Canadians have some form of print disability
7 % of interna=onally published material available in formats for people with print disabili=es
5% of Canadian published material available in formats for people with print disabili=es
PRINT DISABLED ENVIRONMENT
1898: Postage-‐ free mailing for people who are blind. 1974-‐2012 Series of Task Forces created a number of reports:
Fulfilling the promise (NaDonal Library +CNIB)
Opening the Book: a strategy for a na=onal network for equitable library service for Canadians with print disabili=es. (Canadian Library AssociaDon (CLA) IniDaDve for Equitable Library Access (IELA) + Library & Archives Canada) (LAC)
Reading re-‐imagined: a na=onal digital hub (CNIB)
HISTORY OF SERVICES FOR THE PRINT DISABLED
§ Equitable access to published materials for Canadians with print disabiliDes should happen through public libraries;
§ While informed by Charter rights, from a public library operaDons perspecDve, the access and format needs of persons with print disabiliDes are collecDon development and public service issues.
PRINCIPLES INFORMING STAKEHOLDER DISCUSSIONS
PRINCIPLES INFORMING DISCUSSIONS cont’d
§ RecogniDon that libraries must contribute insDtuDonally and financially to the building of their own and/or a collecDvely managed accessible format collecDon.
§ Any soluDon should leverage exisDng producDon, access, distribuDon, and technology infrastructure investments; neither party is interested in spending money on creaDng new duplicate or parallel systems.
PRINCIPLES INFORMING DISCUSSIONS cont’d
• Both public libraries and the CNIB have assets and contribuDons to bring to the table.
• The services of the new organizaDon need to be available to all public libraries (small, rural, First NaDons) with no financial barriers to parDcipaDon.
PRINCIPLES INFORMING DISCUSSIONS cont’d
• Service implementaDon must happen ASAP. The print disabled community has waited long enough for services in their local public libraries.
• The new organizaDon must serve CNIB library clients at least as well as they are currently served.
Introducing
VISION Equitable public library services for Canadians with print disabiliDes. MISSION To support public libraries in the provision of accessible collecDons for Canadians with print disabiliDes and to champion the fundamental right of Canadians with print disabiliDes to access media and reading materials in the format of their choice.
What will CELA do? Support the provision of public library services for the print disabled by:
• Acquiring, producing and distribuDng published works in alternaDve formats to Canadian Public Libraries.
• Providing public libraries with advice, training, and informaDon to support customer access to and use of these collecDons.
COLLECTION SERVICE OPTIONS § Format choice (books): digital narrated audio;
digital text-‐to-‐speech (e-‐text); e-‐braille and printed braille
§ Delivery opDons: Direct download to computer, handheld devices and DAISY player; CD and braille mail to home or library
§ Deposit collecDons for libraries § Minimize local producDon and handling so staff can focus on patron support and relaDonships
What is CNIB’s relaJonship to CELA? § Contracted producDon, delivery & some
operaDonal services for CELA. § ConDnued leadership through internaDonal
organizaDons for increased access to alternaDve format materials.
§ TransiDoning exisDng CNIB members and referring new members to their local public library.
§ SupporDng advocacy efforts & funding requests to government for (sustained) funding for CELA
§ ContribuDng financially to the new organizaDon through on-‐going private-‐sector fundraising.
What’s next…..
• Secure funding from governments. • ConDnue to finalize contractual agreements with CNIB (phased).
• Develop parameters for advisory groups. • Launch website, including CELA catalogue interface for libraries.
• Formal launch of CELA April 1, 2014.
CURRENT LEADERSHIP
The current CELA Steering Commicee:
Peter Bailey, Library Director, St. Albert Public Library Catherine Biss, Chief Librarian Markham Public Library; Chair, Canadian Urban Libraries Council Vickery Bowles, Director, CollecDons Management & City-‐Wide Services, Toronto Public Library Danielle Chagnon, Director of CollecDon Development, Bibliothèque et Archives naDonales du Québec Jefferson Gilbert, ExecuDve Director, Canadian Urban Libraries Council Teresa Johnson, Research & Planning Librarian, New Brunswick Public Library Service Ralph Manning, Ex-‐Officio, Canadian Library AssociaDon Margaret McGrory, VP, ExecuDve Director, CNIB Library Sandra Singh, Chief Librarian, Vancouver Public Library In addi=on, we have a Library Opera=ons Advisory Group and a Consumer Advisory Group ready to advise.
FOR MORE INFORMATION § Andrew MarDn, Senior Project Lead, [email protected]
§ Sandra Singh, [email protected]
§ Jefferson Gilbert, [email protected]
§ Or any member of our Steering Commicee
Keep an eye on: hcp://www.celalibrary.ca / hcp://www.bibliocela.ca [under construcDon]