selling online: 10 tips to fill holiday shopping carts

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10 TIPS TO FILL HOLIDAY SHOPPING CARTS SHAWN PFUNDER | GODADDY SELLING ONLINE

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How do you create a trustworthy and exciting buying experience online? One step at a time. In this presentation, we talk about 10 ways you can find, contact, and convert website visitors into customers. We talk content, simple sales strategy, social media, and making the business of doing business as easy as possible. And we talk about burritos too. Because everyone loves burritos.

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Page 1: Selling Online: 10 tips to fill holiday shopping carts

10 TIPS TO FILL HOLIDAY SHOPPING CARTS

SHAWN PFUNDER | GODADDY

SELLING ONLINE

Page 2: Selling Online: 10 tips to fill holiday shopping carts

GODADDY PUBLICATIONS, COPYRIGHT 2014 NUM

HELLO, EVERYONE! I’M SHAWN. I WORK AT GODADDY.

I AM A SMALL BUSINESS SUPERFAN.

Page 3: Selling Online: 10 tips to fill holiday shopping carts

SUB-TITLE TEXT (IF NECESSARY)

BY SOMEONE AWESOME

Page 4: Selling Online: 10 tips to fill holiday shopping carts

SUB-TITLE TEXT (IF NECESSARY)

BY SOMEONE AWESOME

Page 5: Selling Online: 10 tips to fill holiday shopping carts

SUB-TITLE TEXT (IF NECESSARY)

BY SOMEONE AWESOME

Page 6: Selling Online: 10 tips to fill holiday shopping carts

GODADDY PUBLICATIONS, COPYRIGHT 2014 NUM

BUILD A RELATIONSHIP.

Page 7: Selling Online: 10 tips to fill holiday shopping carts

SUB-TITLE TEXT (IF NECESSARY)

BY SOMEONE AWESOME

Page 8: Selling Online: 10 tips to fill holiday shopping carts

GODADDY PUBLICATIONS, COPYRIGHT 2014 NUM

BUILD A RELATIONSHIP.MAKE BUSINESS SIMPLE.

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POINT.BY SOMEONE AWESOME

Page 10: Selling Online: 10 tips to fill holiday shopping carts

POINT.BY SOMEONE AWESOME

Page 11: Selling Online: 10 tips to fill holiday shopping carts

POINT.BY SOMEONE AWESOME

Page 12: Selling Online: 10 tips to fill holiday shopping carts

POINT.BY SOMEONE AWESOME

Page 13: Selling Online: 10 tips to fill holiday shopping carts

POINT.BY SOMEONE AWESOME

Page 14: Selling Online: 10 tips to fill holiday shopping carts

SUB-TITLE TEXT (IF NECESSARY)

BY SOMEONE AWESOME

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EST d 2013TICK - TOCK - TEES

MFG USA

TRADE MARK

Page 16: Selling Online: 10 tips to fill holiday shopping carts

GODADDY PUBLICATIONS, COPYRIGHT 2014 NUM

10 TIPS

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WRITE REMARKABLE DESCRIPTIONS

NO. 1

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GODADDY PUBLICATIONS, COPYRIGHT 2014

OUR MEN'S TICK-TOCK-TEE IS KRAFTED W/ 100% COTTEN FIBER. THERE’S A ROBOT ON THE FRONT. FITS GREAT.

Page 19: Selling Online: 10 tips to fill holiday shopping carts

GODADDY PUBLICATIONS, COPYRIGHT 2014

BULBYBOT TICK-TOCK-TEE !Let your geek star shine with our most-popular original design. !Ultra-comfortable 100-percent organic cotton T-shirt !Available in black, white, red, green, yellow, and blue (one for every mood) !Pre-shrunk for a perfect fit every time

Page 20: Selling Online: 10 tips to fill holiday shopping carts

- No. 1 -

WRITE REMARKABLE DESCRIPTIONS

5

5

Page 21: Selling Online: 10 tips to fill holiday shopping carts

CREATE HIGH-QUALITY IMAGES

NO. 2

Page 22: Selling Online: 10 tips to fill holiday shopping carts

TICK - TOCK - TEES

Page 23: Selling Online: 10 tips to fill holiday shopping carts

- No. 1 - - No. 2 -

WRITE REMARKABLE DESCRIPTIONS

CREATE HIGH-QUALITY

IMAGES

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MAKE PRODUCT VIDEOS

NO. 3

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GODADDY PUBLICATIONS, COPYRIGHT 2014 NUM

WE LOVE VIDEO. 60% OF CUSTOMERS WHO FIND THEM WATCH THEM.

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- No. 1 - - No. 2 - - No. 3 -

WRITE REMARKABLE DESCRIPTIONS

CREATE HIGH-QUALITY

IMAGES

MAKE PRODUCT VIDEOS

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Page 28: Selling Online: 10 tips to fill holiday shopping carts

SOLICIT AND PUBLISH REVIEWS

NO. 4

Page 29: Selling Online: 10 tips to fill holiday shopping carts

GODADDY PUBLICATIONS, COPYRIGHT 2014 NUM

WHAT’S NOT TO LOVE? by RobotFreak123 !If you love robots as much as I do (my friends call me Commander Data), then you'll LOVE Tick-Tock-Tees! I ordered the men's original in black, and I was not disappointed, fellow geeks. The sizing was right on target and it didn't shrink at all in the dryer. The only problem I had was with payment…start accepting COD, Tick-Tock-Tees!

UNIQUE AND AWESOME by DalekNation !If you love robots as much as I do (my friends call me Commander Data), then you'll LOVE Tick-Tock-Tees! I ordered the men's original in black, and I was not disappointed, fellow geeks. The sizing was right on target and it didn't shrink at all in the dryer. The only problem I had was with payment…start accepting COD, Tick-Tock-Tees!

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- No. 1 - - No. 2 - - No. 3 - - No. 4 -

WRITE REMARKABLE DESCRIPTIONS

CREATE HIGH-QUALITY

IMAGES

MAKE PRODUCT VIDEOS

SOLICIT AND PUBLISH REVIEWS

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Page 31: Selling Online: 10 tips to fill holiday shopping carts

INTERACT (DAILY) ON SOCIAL MEDIA

NO. 5

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Monday !Share industry stuff. Ask weekly question. Post weekly deal. Respond.

Tuesday !Ask close friends for help. Join 3 conversations. Draft blog (advice) post. Respond.

Wednesday !Post biz pictures. Find like-minded business. Recommend someone. Respond.

Thursday !Get feedback. Join 2 conversations. Weekly deal reminder. Respond.

Friday !Follow/Friend 3+ Publish blog post. Vending machine. Respond.

Saturday !Update site. Promote someone. Research.Respond.

SUPER SIMPLE SOCIAL MEDIA PUBLISHING CALENDAR

Page 34: Selling Online: 10 tips to fill holiday shopping carts

Monday !Share industry stuff. Ask weekly question. Post weekly deal. Respond.

Tuesday !Ask close friends for help. Join 3 conversations. Draft blog (advice) post. Respond.

Wednesday !Post biz pictures. Find like-minded business. Recommend someone. Respond.

Thursday !Get feedback. Join 2 conversations. Weekly deal reminder. Respond.

Friday !Follow/Friend 3+ Publish blog post. Vending machine. Respond.

Saturday !Update site. Promote someone. Research.Respond.

SUPER SIMPLE SOCIAL MEDIA PUBLISHING CALENDAR

Page 35: Selling Online: 10 tips to fill holiday shopping carts

- No. 1 - - No. 2 - - No. 3 - - No. 4 - - No. 5 -

WRITE REMARKABLE DESCRIPTIONS

CREATE HIGH-QUALITY

IMAGES

MAKE PRODUCT VIDEOS

SOLICIT AND PUBLISH REVIEWS

INTERACT (DAILY) ON

SOCIAL MEDIA

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5

5

5

5

5

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5

5

Page 36: Selling Online: 10 tips to fill holiday shopping carts

BUNDLE PRODUCTS AND SERVICES

NO. 6

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GODADDY PUBLICATIONS, COPYRIGHT 2014 NUM

2 FOR 1

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- No. 1 - - No. 2 - - No. 3 - - No. 4 - - No. 5 -

- No. 6 -

WRITE REMARKABLE DESCRIPTIONS

CREATE HIGH-QUALITY

IMAGES

MAKE PRODUCT VIDEOS

SOLICIT AND PUBLISH REVIEWS

INTERACT (DAILY) ON

SOCIAL MEDIA

BUNDLE PRODUCTS &

SERVICES

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5

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CROSS-SELL THE SMART WAY

NO. 7

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Then you will love

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- No. 1 - - No. 2 - - No. 3 - - No. 4 - - No. 5 -

- No. 6 - - No. 7 -

WRITE REMARKABLE DESCRIPTIONS

CREATE HIGH-QUALITY

IMAGES

MAKE PRODUCT VIDEOS

SOLICIT AND PUBLISH REVIEWS

INTERACT (DAILY) ON

SOCIAL MEDIA

BUNDLE PRODUCTS &

SERVICES

CROSS-SELL THE

SMART WAY

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Page 45: Selling Online: 10 tips to fill holiday shopping carts

CONNECT INSTANTLY ON LIVE CHAT

NO. 8

Page 46: Selling Online: 10 tips to fill holiday shopping carts

EXAMPLESUB-TITLE TEXT (IF NECESSARY)

BY SOMEONE AWESOME

TICK-TOCK-TEES: Hey there. Welcome to our store. Anything we can help you with? Do you have any questions?

SILLYSHANNON: Hey there. Just got my tee, but it’s too big. Can I exchange it for a smaller one?

ISAACLOVESROBOTS: Nope. Not yet. Just checking things out. Love the designs. So cool.

NOAH123: Yeah. I’m wondering if you sell any of your designs on onesies. I’ve got a newborn.

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- No. 1 - - No. 2 - - No. 3 - - No. 4 - - No. 5 -

- No. 6 - - No. 7 - - No. 8 -

WRITE REMARKABLE DESCRIPTIONS

CREATE HIGH-QUALITY

IMAGES

MAKE PRODUCT VIDEOS

SOLICIT AND PUBLISH REVIEWS

INTERACT (DAILY) ON

SOCIAL MEDIA

BUNDLE PRODUCTS &

SERVICES

CROSS-SELL THE

SMART WAY

CONNECT INSTANTLY ON

LIVE CHAT

5

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Page 48: Selling Online: 10 tips to fill holiday shopping carts

OFFER FREE SHIPPING

NO. 9

Page 49: Selling Online: 10 tips to fill holiday shopping carts

SUB-TITLE TEXT (IF NECESSARY)

BY SOMEONE AWESOME

Page 50: Selling Online: 10 tips to fill holiday shopping carts

GODADDY PUBLICATIONS, COPYRIGHT 2014 NUM

DO I LOWER THE PRICE OR SHIP FOR FREE?

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- No. 1 - - No. 2 - - No. 3 - - No. 4 - - No. 5 -

- No. 6 - - No. 7 - - No. 8 - - No. 9 -

WRITE REMARKABLE DESCRIPTIONS

CREATE HIGH-QUALITY

IMAGES

MAKE PRODUCT VIDEOS

SOLICIT AND PUBLISH REVIEWS

INTERACT (DAILY) ON

SOCIAL MEDIA

BUNDLE PRODUCTS &

SERVICES

CROSS-SELL THE

SMART WAY

CONNECT INSTANTLY ON

LIVE CHAT

OFFER FREE

SHIPPING

5

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Page 52: Selling Online: 10 tips to fill holiday shopping carts

ACCEPT CREDIT CARDS

NO. 10

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GODADDY PUBLICATIONS, COPYRIGHT 2014 NUM

SSL + MERCHANT ACCOUNT

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- No. 1 - - No. 2 - - No. 3 - - No. 4 - - No. 5 -

- No. 6 - - No. 7 - - No. 8 - - No. 9 - - No. 10 -

WRITE REMARKABLE DESCRIPTIONS

CREATE HIGH-QUALITY

IMAGES

MAKE PRODUCT VIDEOS

SOLICIT AND PUBLISH REVIEWS

INTERACT (DAILY) ON

SOCIAL MEDIA

BUNDLE PRODUCTS &

SERVICES

CROSS-SELL THE

SMART WAY

CONNECT INSTANTLY ON

LIVE CHAT

OFFER FREE

SHIPPING

ACCEPTCREDITCARDS

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Page 57: Selling Online: 10 tips to fill holiday shopping carts

GODADDY PUBLICATIONS, COPYRIGHT 2014 NUM

10 TIPS

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- No. 1 - - No. 2 - - No. 3 - - No. 4 - - No. 5 -

- No. 6 - - No. 7 - - No. 8 - - No. 9 - - No. 10 -

WRITE REMARKABLE DESCRIPTIONS

CREATE HIGH-QUALITY

IMAGES

MAKE PRODUCT VIDEOS

SOLICIT AND PUBLISH REVIEWS

INTERACT (DAILY) ON

SOCIAL MEDIA

BUNDLE PRODUCTS &

SERVICES

CROSS-SELL THE

SMART WAY

CONNECT INSTANTLY ON

LIVE CHAT

OFFER FREE

SHIPPING

ACCEPTCREDITCARDS

5

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Page 60: Selling Online: 10 tips to fill holiday shopping carts

GODADDY PUBLICATIONS, COPYRIGHT 2014 NUM

BUILD A RELATIONSHIP.

Page 61: Selling Online: 10 tips to fill holiday shopping carts

GODADDY PUBLICATIONS, COPYRIGHT 2014 NUM

BUILD A RELATIONSHIP.MAKE BUSINESS SIMPLE.

Page 62: Selling Online: 10 tips to fill holiday shopping carts

SUB-TITLE TEXT (IF NECESSARY)

BY SOMEONE AWESOME

Page 63: Selling Online: 10 tips to fill holiday shopping carts

GODADDY PUBLICATIONS, COPYRIGHT 2014 NUM

godaddytraininghub.com

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GODADDY PUBLICATIONS, COPYRIGHT 2014 NUM

garage.godaddy.com

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GODADDY PUBLICATIONS, COPYRIGHT 2014 NUM

QUESTIONS?