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SCSU Technology Update Dean Kristi Tornquist Learning Resources & Technology Services Fiscal Year 2009

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Page 1: SCSU Technology Update Dean Kristi Tornquist Learning Resources & Technology Services FiscalYear2009

SCSUTechnology

Update

Dean Kristi TornquistLearning Resources & Technology Services

FiscalYear2009

Page 2: SCSU Technology Update Dean Kristi Tornquist Learning Resources & Technology Services FiscalYear2009

Technology for Teaching and Learning

Page 3: SCSU Technology Update Dean Kristi Tornquist Learning Resources & Technology Services FiscalYear2009

FY94 FY95 FY96 FY97 FY98 FY99 FY00 FY01 FY02 FY03 FY04 FY05 FY06 FY07 FY08 FY090

20

40

60

80

100

120

140

160

180

200

915

2026

31

62

79

90 9398 102

121 123 127

154

175

Electronic Classroom Growth

Page 4: SCSU Technology Update Dean Kristi Tornquist Learning Resources & Technology Services FiscalYear2009

ITV Classes

Fall 1

998

Fall 1

999

Fall 2

000

Fall 2

001

Fall 2

002

Fall 2

003

Fall 2

004

Fall 2

005

Fall 2

006

Fall 2

007

Fall 2

008

Sprin

g 19

99

Sprin

g 20

00

Sprin

g 20

01

Sprin

g 20

02

Sprin

g 20

03

Sprin

g 20

04

Sprin

g 20

05

Sprin

g 20

06

Sprin

g 20

07

Sprin

g 20

08

Sprin

g 20

090

5

10

15

20

25

30

35

40

45

12

24

27 27 27 27

17

26

2221

11

15

18

39

22

3028

19

27 27

18

13

Page 5: SCSU Technology Update Dean Kristi Tornquist Learning Resources & Technology Services FiscalYear2009

ITV/Video Conferencingincludes all classes, meetings and training

FY06 FY07 FY08 FY090

50

100

150

200

250

300

114 115

98

149

26

69 63

79

140

184195

278

34

50

ITVMediaSiteConnectTotal

Page 6: SCSU Technology Update Dean Kristi Tornquist Learning Resources & Technology Services FiscalYear2009

Course Management SystemNumber of D2L Courses

Fall 2004

Spring 2005

Fall 2005

Spring 2006

Fall 2006

Spring 2007

Fall 2007

Spring 2008

Fall 2008

Spring 2009

0

200

400

600

800

1,000

1,200

1,400

471

573

715767

952 949

1,0321,094

1,230 1,255

Page 7: SCSU Technology Update Dean Kristi Tornquist Learning Resources & Technology Services FiscalYear2009

Course Management SystemStudent Use Comparison

Spring 2005 Spring 2006 Spring 2007 Spring 2008 Spring 20090

2,000

4,000

6,000

8,000

10,000

12,000

14,000

16,000

11,372 11,71212,396

13,323

13,703

3% increase6% increase

7.5% increase

2.9% increase

Page 8: SCSU Technology Update Dean Kristi Tornquist Learning Resources & Technology Services FiscalYear2009

Research/Instruction ToolsCourse Guides

FY06 FY07 FY08 FY090

20

40

60

80

100

120

140

160

180

200

46

75

134

174

Total Pages

FY06 FY07 FY08 FY090

5000

10000

15000

20000

25000

30000

35000

809011201

19207

28896

Total User Hits

Page 9: SCSU Technology Update Dean Kristi Tornquist Learning Resources & Technology Services FiscalYear2009

Electronic Resources% of Acquisitions Budget

FY05 FY06 FY07 FY08 FY09$0.00

$100,000.00

$200,000.00

$300,000.00

$400,000.00

$500,000.00

$600,000.00

$700,000.00

Books/monographsMonographic standing ordersSerials subscriptions (paper/micro)Electronic resources

Page 10: SCSU Technology Update Dean Kristi Tornquist Learning Resources & Technology Services FiscalYear2009

Electronic Database Searches

FY01 FY02 FY03 FY04 FY05 FY06 FY07 FY08 FY090

200,000

400,000

600,000

800,000

1,000,000

1,200,000

1,400,000

1,600,000

Database Searches/SessionsFull Text Retrievals

Page 11: SCSU Technology Update Dean Kristi Tornquist Learning Resources & Technology Services FiscalYear2009

Changing Nature of Reserves# items added

FY05 FY06 FY07 FY08 FY090

500

1,000

1,500

2,000

2,500

3,000

3,500

4,000

4,500

3,970

2,260

1,644

1,087911895

1,0311,139

1,482 1,493

Traditional Reserves Electronic Reserves

Page 12: SCSU Technology Update Dean Kristi Tornquist Learning Resources & Technology Services FiscalYear2009

Interlibrary LoanElectronic Document Delivery

FY02 FY03 FY04 FY05 FY06 FY07 FY08 FY090

1000

2000

3000

4000

5000

6000

7000

322

1,140

1,634

2,319

2,714

5,454

5,759 5,740

Page 13: SCSU Technology Update Dean Kristi Tornquist Learning Resources & Technology Services FiscalYear2009

• Developed 36 digitization projects that brought more than 8,800 digital objects into “Minnesota Reflections,” which now contains nearly 40,000 objects.

• Provided transcriptions for 1,400 handwritten pages.

• Working to expand the visibility of Minnesota Reflections:• WorldCat• Flickr• Pachyderm

Page 14: SCSU Technology Update Dean Kristi Tornquist Learning Resources & Technology Services FiscalYear2009

Miller Center Library Gate CountSeptember – May Comparison

0

200,000

400,000

600,000

800,000

1,000,000

1,200,000

1,026,6501,049,219 1,040,329

938,456964,574

1,011,2591,040,200

1,067,208

FY02 FY03 FY04 FY05 FY06 FY07 FY08 FY09

Page 15: SCSU Technology Update Dean Kristi Tornquist Learning Resources & Technology Services FiscalYear2009

Miller Center Use Head Counts% Growth in Users by Activity

Study

ing

alon

e

Study

ing

w/gro

up

LR&TS co

mpu

ter a

lone

LR&TS co

mpu

ter w

/gro

up

Lapt

op a

lone

Lapt

op w

/gro

up0

50

100

150

200

250

71

24

184

36

20 18

84

60

222

4049 44

61

35

194

45

63

4454

35

179

31

73

40

2005/6200720082009

Page 16: SCSU Technology Update Dean Kristi Tornquist Learning Resources & Technology Services FiscalYear2009

Technology for Students

Page 17: SCSU Technology Update Dean Kristi Tornquist Learning Resources & Technology Services FiscalYear2009

General Access Computer Lab

Locations

Page 18: SCSU Technology Update Dean Kristi Tornquist Learning Resources & Technology Services FiscalYear2009

19 General Access Labs (344 Computers)7 Miller Center Public Access Labs (278 Computers)

35 Discipline Related Labs (915 Computers)----------------------------------------------------------

61 Total Labs (1537 Computers)

PCs Macs Total0

200

400

600

800

1000

1200

1400

1600

1800

281

63

344

253

25

278

740

175

915

1274

263

1537

Open LabsMiller Center LabsDiscipline-Related LabsTotal

Page 19: SCSU Technology Update Dean Kristi Tornquist Learning Resources & Technology Services FiscalYear2009

Student Study Room Check-outs

FY04 FY05 FY06 FY07 FY08 FY090

2,000

4,000

6,000

8,000

10,000

12,000

14,000

16,000

18,000

13,325 13,67713,614

14,796

16,52617,078

Page 20: SCSU Technology Update Dean Kristi Tornquist Learning Resources & Technology Services FiscalYear2009

In Classroom Student Training

• 29 Technology instruction sessions for classes; 544 students attended

• 286 Library instruction sessions;5,852 students attended

Page 21: SCSU Technology Update Dean Kristi Tornquist Learning Resources & Technology Services FiscalYear2009

ResNet Connections

FY98 FY99 FY00 FY01 FY02 FY03 FY04 FY05 FY06 FY07 FY08 FY090

500

1000

1500

2000

2500

3000

704

1,026

1,415

1,733

2,0952,233

2,737 2,747

2,5732,429

2,3622,190

Page 22: SCSU Technology Update Dean Kristi Tornquist Learning Resources & Technology Services FiscalYear2009

OS Change

Win Vista; 47%

Win XP; 44%

Win NT/2000; 1%

Mac; 8%

Win Vista, 60%

Win XP, 26%

Mac, 13%Other, 1%

2008

2009

Page 23: SCSU Technology Update Dean Kristi Tornquist Learning Resources & Technology Services FiscalYear2009

Technology for Faculty and Staff

Page 24: SCSU Technology Update Dean Kristi Tornquist Learning Resources & Technology Services FiscalYear2009

College Computer Distribution as of October 2009

COB COE CoFAH COSE COSS0

50

100

150

200

250

300

350

400

450

8

67

157

120

14

165 171

124

409

233MacPC

Page 25: SCSU Technology Update Dean Kristi Tornquist Learning Resources & Technology Services FiscalYear2009

# of Workstations in Other Areasas of October 2009

LRTS Atwood SLD Admin Helpdesk Alumni0

50

100

150

200

250

300

350

400

44

20 2413

33

0

230

125

262

362

95

26

MacPC

Page 26: SCSU Technology Update Dean Kristi Tornquist Learning Resources & Technology Services FiscalYear2009

Age of Faculty/Staff Computers as of October 2009

1 2 3 4 5 6 7 8 9 10 11 12 13 14 150

50

100

150

200

250

300

350

400

450

500

550

431

346

464

525

402

220

129

6733

11 9 4 8 2 3

Page 27: SCSU Technology Update Dean Kristi Tornquist Learning Resources & Technology Services FiscalYear2009

Training Workshops for Faculty, Staff and Students

• Total of 315 workshops by InforMedia Services• Workshop attendance totaled 1309

• Total of 232 workshops by Center for Information Systems• Workshop attendance totaled 1877

Page 28: SCSU Technology Update Dean Kristi Tornquist Learning Resources & Technology Services FiscalYear2009

Other Information Technology Resources

Page 29: SCSU Technology Update Dean Kristi Tornquist Learning Resources & Technology Services FiscalYear2009

Software Licensing Agreements

• Campus Microsoft Agreement• Operating Systems (XP, Vista)• Office 2007

• Additional Microsoft licensing• SharePoint, Project, Visio

• Symantec Antivirus agreement• Continuing the MnSCU negotiated 3 year agreement

(both campus and home use)

Page 30: SCSU Technology Update Dean Kristi Tornquist Learning Resources & Technology Services FiscalYear2009

Software Licensing Agreements

• MnSCU negotiates volume pricing• Adobe (CS3 applications)• Maple (site license)• ESRI Geographical Information Systems (ArcView)• Respondus (D2L quizzes)• Check Point Endpoint (full disk drive encryption)• RightNow (FAQ software)

• SCSU software• SPSS (site license; no student home use)• SAS (300 licenses)• Minitab (campus and home use for faculty and students)

Page 31: SCSU Technology Update Dean Kristi Tornquist Learning Resources & Technology Services FiscalYear2009

IT Security Incidents

FY05 FY06 FY07 FY08 FY090

20

40

60

80

100

120

140

160

53

76

55

95

142

Page 32: SCSU Technology Update Dean Kristi Tornquist Learning Resources & Technology Services FiscalYear2009

Inbound E-mail/SPAM Comparison

FY04 FY05 FY06 FY07 FY08 FY090

20000000

40000000

60000000

80000000

100000000

120000000

140000000

160000000

180000000

Total inbound mail messagesTotal spam messages

66%

78%

74%

75%

87% 83%

Page 33: SCSU Technology Update Dean Kristi Tornquist Learning Resources & Technology Services FiscalYear2009

Campus Ethernet Infrastructure8,443 total campus ports in use

FY98 FY99 FY00 FY01 FY02 FY03 FY04 FY05 FY06 FY07 FY08 FY090

200

400

600

800

1000

1200

1400

1600

1800

952

395

1592

169115 133

686

546

251

1163

450

518

738

360

1,470

100 107 129

614

465

206

1,148

436

495

New network drops Activated Ethernet connections

Page 34: SCSU Technology Update Dean Kristi Tornquist Learning Resources & Technology Services FiscalYear2009

Network Uptime• Uptime was 99.93%• Down an average of less than one half

hour per month• Down less than one hour total for the

year due to security, virus, or denial of service

Page 35: SCSU Technology Update Dean Kristi Tornquist Learning Resources & Technology Services FiscalYear2009

SCSU Internet Connection Bandwidthin Megabits/second

FY99 FY00 FY01 FY02 FY03 FY04 FY05 FY06 FY07 FY08 FY090

20

40

60

80

100

120

140

160

180

200

220

240

260

280

300

6.168 8 8 16

45 45 45

90

150

250

Page 36: SCSU Technology Update Dean Kristi Tornquist Learning Resources & Technology Services FiscalYear2009

Equipment Checkout

FY02 FY03 FY04 FY05 FY06 FY07 FY08 FY090

1,000

2,000

3,000

4,000

5,000

6,000

7,000

8,000

9,000

10,000

5,316

7,083

3,412

7,1456,697

3,737

8,681

6,885

Nu

mb

er

of

item

s ci

rcu

late

d

Page 37: SCSU Technology Update Dean Kristi Tornquist Learning Resources & Technology Services FiscalYear2009

Equipment Checkout

FY04 Charges

FY05 Charges

FY06 Charges

FY07 Charges

FY08 Charges

FY09 Charges

0

500

1,000

1,500

2,000

2,500

3,000

3,500

4,000

4,500

5,000

659

1876

4745

4234

Audio Equipment (cassette and digital recorders, CD boombox, PA systems)Data projectorsDigital cameras (video & still)Faculty laptop computersLong Term laptop computersShort Term laptop computerProjectors (slide, overhead,film & filmstrip)VHS camcorders

Nu

mb

er

of

item

s ci

rcu

late

d

Page 38: SCSU Technology Update Dean Kristi Tornquist Learning Resources & Technology Services FiscalYear2009

Growth in # of Wireless Users

FY02 FY03 FY04 FY05 FY06 FY07 FY08 FY090

1000

2000

3000

4000

5000

6000

7000

8000

9000

10000

0 85552

1474

5588

6420

7153

8731

Page 39: SCSU Technology Update Dean Kristi Tornquist Learning Resources & Technology Services FiscalYear2009

HelpDesk Traffic Comparisons

FY00 FY01 FY02 FY03 FY04 FY05 FY06 FY07 FY08 FY090

2000

4000

6000

8000

10000

12000

14000

16000

5008

7913

8958

13071

14706

9796

12028

7847

6439 6544

Page 40: SCSU Technology Update Dean Kristi Tornquist Learning Resources & Technology Services FiscalYear2009

Multimedia/Web Projects

FY04 FY05 FY06 FY07 FY08 FY090

10

20

30

40

50

60

70

New Web sitesRedesign/moved Web sitesDynamic database projectsElectronic presentations

Page 41: SCSU Technology Update Dean Kristi Tornquist Learning Resources & Technology Services FiscalYear2009

Launched New Website Redesigns

Includes: • Department of Music• Atwood Memorial Center• College of Science and Engineering

• Continuing Studies• University Programming Board

Page 42: SCSU Technology Update Dean Kristi Tornquist Learning Resources & Technology Services FiscalYear2009

Technology Committees

• Faculty Technology and Pedagogical Resources Committee

• Teaching Learning Technology Roundtable

• Student Technology Fee Committee

• Administrative Computing Advisory Group

• College Technology Committees

Page 43: SCSU Technology Update Dean Kristi Tornquist Learning Resources & Technology Services FiscalYear2009

Thank you!

FiscalYear2009