score business advice 2014
DESCRIPTION
SCORE Business Advice is a publication for people who want to start or grow their own business. It's full of business resources for every type of business.TRANSCRIPT
Table of Contents
ScoreBusinessAdvice.com SCORE Business Advice 1
Before Starting Your Business, Ask Yourself: Pg 2
Why Should I Plan? Pg 3
Do You Have the Right Insurance Coverage? Pg 4
SCORE Client Testimonials Pg 6
3 Steps to Finding a Free Business Mentor to Help Start or Grow Your Business
Pg 8
Meet Your Orange County SCORE Volunteers Pg 9
Crowd Funding for Your Business Pg 10
Align These 3 Areas of Your Life for Business Success
Pg 11
Promoting Your Business On the Internet Pg 12
Local Chambers of Commerce Pg 14
County Clerk Offices Pg 15
Local SCORE Chapters Pg 15
Orange County Libraries Pg 15
Business Resources Pg 16
SCORE Business Advice www.ScoreBusinessAdvice.com
Published 1 time per year.
Advertising inquires: A&E Advertising and Web Design Edison Guzman: (845) 940-5369
Subscription inquires: www.ScoreBusinessAdvice.com
Publisher: A&E Advertising and Web Design
Editor: Edison R. Guzman
Advertising: Edison R. Guzman
Published: September 2014
Copyright© 2014 A&E Advertising and Web Design
All rights reserved. No part of this publication may be reproduced, translated or converted into machine-readable form or language without
the written consent of the publisher. Articles express the opinions of the authors and are not necessarily those of the
publisher.
Please note: The information contained within this magazine is for
educational purposes only. Every attempt has been made to provide accurate, up to date and reliable complete information. No warranties of any kind are
expressed or implied. Readers acknowledge that the author is not engaging in rendering legal, financial or professional advice. By reading this magazine, the reader agrees that under no circumstances we are responsible for any losses,
direct or indirect, that are incurred as a result of use of the information contained within this publication, including - but not limited to errors,
omissions, or inaccuracies.
2 SCORE Business Advice ScoreBusinessAdvice.com
Hello. My name is Edison Guzman, and
I am the current Chapter Chair of
Orange County SCORE Chapter #465.
This publication was created to help
you either start your own business, or
help grow your existing business.
This year, we are proud to be
celebrating SCORE’s 50th birthday
along with the other 320 chapters
nationwide. We are all here to help you
realize your dream of starting and
growing your business.
You are welcomed to call and schedule
a one-on-one confidential, no-cost
counseling session, so that we can
answer any of your business questions
and guide you on your road to business
success.
You can reach us at (845) 457-9700
between the hours of 9am to 5pm
Monday through Friday.
We also host workshops throughout the
year, so ensure to visit our web site,
www.OrangeNYScore.com for the
most up-to-date schedule.
Take Care,
Edison R. Guzman
Chapter Chair SCORE #465
Before Starting Your Business, Ask Yourself: 1) What are you best at?
What is your past experience? Do you have natural talents? What do
you like to do? Are you a fast learner?
2) Is your idea a good idea?
Check the trends. Google.com/trends, ThinkWithGoogle.com
3) Is there a big enough market?
Infousa.com, google.com/publicdata, City-Data.com
4) Is there a need?
Does your idea get rid of pain, gives pleasure or none?
5) Who else is doing it?
Google.com, Bing.com, YP.com
6) What is the profit potential?
How many products must you sell or service hours must you deliver in
order to meet expenses and thrive? Is it scalable?
7) How do I fund it?
Savings, friends, family, banks, investors, credit cards, etc.
8) Do I need to protect my idea?
USPTO.gov
9) Build or buy?
Do I build a business from scratch, buy an existing business, or invest in
a franchise?
10) Partnership or alone?
Do you thrive with others, need their expertise, or their money?
Answering these questions is just the start. In order to really see if your business
is truly a good idea, you will need to create a business plan. You can do it
yourself, with the help of SCORE counselors, or hire someone to create the plan
for you.
Once you’ve gone through the business plan process, there are 7 steps to
starting your own business:
1) Choose your company name.
2) Research and register the domain name for your company . aeDomain.com, GoDaddy.com, NameCheap.com
3) Choose company legal entity (Sole Proprietor, Partnership, C Corp, S Corp, LLC, LLP, PLLP) and file. dos.state.ny.us/corps/bus_entity_search.html
4) Apply for EIN (TIN) number. IRS.gov
5) Open company bank account.
6) Acquire required permits, licenses, and file retail tax collection forms if necessary. nys-opal.com
7) Implement marketing plan.
ScoreBusinessAdvice.com SCORE Business Advice 3
Why Should I Plan? Charlene Maurer Finerty
Proper planning and monetary
controls are a must in our personal and
business lives or enthusiasm and
excitement too often morph into
unfortunate stories. Stories compare to
jumping off a very long pier into
smashing waves without a life vest not
knowing how to swim.
Small businesses frequently fail due
to unexpectedly finding “no-money-in-
the-checkbook.” Planning never
guarantees success nor access to loans,
but many failures can be averted by
forecasting current or planned business
cash flows.
Detailed planning flushes out ideas
envisioned only in your heart and head.
It organizes fragmented thoughts,
forces you to compile costs, develop
fair pricing, obtain insurance quotes and
spill forth estimated results. Planning
goals, sequencing timelines, etc. are not
as hard as they are time consuming. A
common mistake is not finishing a first
draft.
Writing and teaching custom
business plans elicits frequent
comments, such as: “I never thought of
that. Gee, there is a lot to writing a
plan. I didn’t know that. Why is that
important? I can’t do that.” Rewarding
and repeated comments are, “I feel so
relieved. It’s starting to look like a real
business.” Why? Because it is a
practice session, solving problems,
making decisions and running a
phantom business in advance.
Planning may suggest or force you
to look for a better source of goods, buy
differently, keep your day job and start
the business on the side, then leap to
full-time a year or two later. Maybe the
location has to be smaller or larger,
maybe rent instead of buy or vice versa,
sell more or less. These are the “what
ifs” of planning. On rare occasions, a
plan says, no. Better to find it out
before spending tens or hundreds of
thousands of dollars. It doesn’t mean
don’t have a business, it just means do
it differently or find another idea.
Recently, I had a string of speaking
requests. One was personal finance.
Another, how to start a business. The
revelation? These topics strongly link
together. You must manage your
personal financial life responsibly
before stepping into entrepreneurship.
PLEASE do a personal Cash Flow.
This involves recording what you know
and anticipate for the next 12 months of
your household’s life. I will provide a
free Personal Cash Flow format to
anyone who emails me with that in the
subject line.
If you have a business or want to
have a business, PLEASE complete a
business Cash Flow for the next 12
months and repeat for 2 or 3 future
years. This is a budget showing money
you expect to deposit monthly and
expenses you will pay each month. The
bottom line is the anticipated balance in
the checkbook. It may indicate deposits
need to increase or expenses need to
decrease. I say Cash Flows are magic.
I know you won’t believe me unless
you have done them or until you do
one.
The remaining task is constant
vigilance - compare actual to forecast as
months tick by.
Charlene writes, teaches, critiques
business plans and sells a write-it-
yourself class on DVD.
Contact at 845.343.1515,
www.PlansAndProfits.com,
www.BusinessPlanWritingClass.com
4 SCORE Business Advice ScoreBusinessAdvice.com
Do You Have the Right Insurance Coverage? Gregory M. Hogan, CIC, CLU, RHU
During client interviews, my goal is to understand clients’ risks and needs so I can best help them.
By asking questions and listening, areas that cry out for coverage are discovered. Many times the business owner never knew coverage was available for a need she didn’t know she had. “I’ve never heard about that before”, they’ll say. “Do I really need that coverage?” The answer is usually, ‘it depends’.
It depends on the business type, the business owner’s landlord or lender, even the business owner’s willingness (and ability) to take risks. Some coverages are mandated by law, such as Workers Comp and NY Disability. Some are required by lenders and landlords (property/liability), and all are designed to provide payment should you suffer a covered loss. The paragraphs below highlight some of these coverage types and identifies why they may be necessary.
Workers Compensation (WC) - Do you have employees, on payroll or not, and do you want to cover yourself? Even if you pay your workers on a 1099 basis, you may have to cover them for WC, but too often employers learn this when it’s too late...after someone is injured or the state sends a
noncompliance letter with a fine attached. If you need WC, you most likely also need NY Disability. Did you remember to get it?
Property - Do you have a building or business contents that you’d lose, say, in a fire? Does your lender require it to cover their interest in a loan to you? Think about it, you may have thousands of dollars in equipment and inventory that could be gone in a flash. A few premium dollars today, could prevent thousands lost tomorrow.
Liability - Do you have customers come see you? Do you go see customers? Does your landlord require it? As a business owner, you have a target on your back and people will sue you. Are you prepared? If you are an LLC or corporation you may think you are protected from personal lawsuits. Think again. There are plenty of cases where a business owner was held personally responsible, despite being a corporation or LLC.
Auto - Do you have a vehicle(s) for use in your business? Do your employees use their cars for your business? Just because the car is insured through a personal policy does not mean you are covered. Some of the largest writers of personal auto insurance will deny claims that occur
during business use of a vehicle. Depending on the vehicle, a business auto policy may provide more coverage at a lower premium.
Errors & Omissions - Do you give advice to clients for a fee? Could someone sue you for breach of contract? Lawsuits for bad advice or improper dealings are not covered in standard liability policies.
Business Income - Will your revenue stop if your business is shut down due to a covered loss? Will your employees suffer with no income while the business is not operating? Sure, you may have property coverage to rebuild your building and buy new stock, but will the business survive this downtime? Business income coverage can provide the capital needed to keep a business afloat.
Employment Practices Liability - Do you have employees or customers? If so, then this coverage is almost mandatory in today’s climate. It will cover employee or customer lawsuits for discrimination, among other things.
Gregory M. Hogan, CIC, CLU, RHU is
a broker at Hutchings Insurance
Agency in Middletown NY. Visit his web
site at HutchingsInsurance.com or call
him at (845) 343-2148.
ScoreBusinessAdvice.com SCORE Business Advice 5
6 SCORE Business Advice ScoreBusinessAdvice.com
SCORE Client Testimonials
I’ve been working with the SCORE program for about a year. In that
time, I’ve been able to achieve numerous things, the first being creating
the website WhatsYourWheelchair.com.
I have a spinal cord injury and am paralyzed from the shoulders
down. The idea behind the website is regardless if they are visible or not,
everyone in life has their wheelchairs.
I’m a writer, and every week I post two new articles on the site, sharing
my life experiences with my readers. My mission and my hope is through
sharing my experiences, an individual can learn the importance of self
esteem and self worth, which leads to self confidence. Without
confidence, nothing is possible. With it, anything is, and you can make
your dreams come true.
The website morphed into a book of the same name, which I self
published. The book contained all of the articles I had posted at that
point, along with twenty five new articles that were exclusively for the
book.
The website and book were a foundation built to give my name and my
writing some credibility. I've incorporated What's Your Wheelchair, and
am currently in the process of building my own self improvement course.
At the course's completion, it will be available for retail online. I'm also
interested in becoming affiliates with multiple companies and programs,
but only those whose products and services I feel can truly inspire and
motivate people. I am a marrow deep believer that if someone can see the
personal power and self worth within themselves, they will be able to
manifest all of their dreams.
I walked into SCORE one year ago, introduced myself and said I wanted
to open a small business because I needed to bring an income into my
home. At the time, I had a business idea. After meeting with different
SCORE mentors, however, all with their own expertise to bring to the
table, we decided the cons of my idea heavily outweighed the pros
logistically. And I had overlooked my biggest asset that made me
different from a large percent of society… My physical disability,
particularly the severity of it.
My website, my book, the course I am in the process of creating and the
ceiling less possibilities of What's Your Wheelchair, Inc. would not be in
existence without SCORE. None of it.
I didn't even realize what my personal assets where until I met with the
folks at SCORE. I didn't have a bank account full of funds to spend on
starting a small business, and once we agreed on what kind of business I
should build, I knew absolutely nothing about how to build it.
I was a good writer, that's it. I've learned how to create, maintain and
update a website, self publish a book and am now learning how to
conduct a webinar, which is to be part of my self improvement course.
And after my self improvement course is completed, with the help of
SCORE, I will learn how to create another slice of the endless pie What's
Your Wheelchair, Inc.
To simply say I'd recommend SCORE to an individual looking to start
their own business is incorrect because it gives inadequate credit to the
SCORE program.
Being disabled, numerous free programs exist to help you get into the
workforce. I've contacted and visited every single one I can find, and
SCORE is the first program of its kind that has truly helped me work
towards creating a business that will generate income.
One of the best things about SCORE is if you are willing to work hard
and do your part, the folks at SCORE do theirs and then some. You never
leave the SCORE office with that horrible feeling of, "Where do I go from
here?" If you're smart, you'll make another appointment with SCORE.
To every individual I've come in contact with at SCORE, thank you so
much for your continued kindness and unwavering support. You are all
fantastic cheerleaders!
Amy Alexander
WhatsYourWheelchair, Inc.
WhatsYourWheelchair.com
ScoreBusinessAdvice.com SCORE Business Advice 7
Have a great business idea? Meet with SCORE! After multiple meetings with
SCORE, I opened MedWise Billing in 2006. Once Affordable Health Act began,
medical providers were retiring or merging with large practices. I realized it was time
to expand my business.
During 2007 my SCORE coach came to me with a personal medical bill issue. I
decreased his bill from $106,000 to $22,000. Realizing the services I could offer, I
returned to SCORE January 2012 and launched MedWise Insurance Advocacy. Since
commencing the new division, my sales exceeded 100%. Thank you Edison Guzman
at SCORE for coaching my marketing and advertising! Without you I could never
sustain the amazing company growth.
Adria Goldman Gross
MedWise Insurance Advocacy, Division of MedWise Billing, Inc.
B-845-238-2532 | F-845-783-1376
MedicalInsuanceAdvocacy.com
Hach Technology Solutions, LLC has been getting advice since January, when I first
started my business. How have my monthly meetings helped? SCORE:
Has provided me guidance toward people who specialize in small business
insurance and book keeping.
Has helped with web page styles, business Facebooking, ideas for email
marketing and the best type of advertising for my dollar.
Encourages me to try new ideas to get my name out there such as:
writing articles and newsletters about my services
teaching classes for my market niche so that I will be seen as an expert
joining the Orange County Chamber of Commerce
Gives constructive criticism to keep me realistic in my expectations. They
remind me that a successful business doesn’t happen overnight.
Leland J. Hach, Sr. - Hach Technology Solutions, LLC
(845) 744-5908 - www.HachTechnologySolutions.com
8 SCORE Business Advice ScoreBusinessAdvice.com
Answer These Questions and Create the Perfect Marketing Plan What Why When How How Much Who
Products/
Services
What products do
you need?
What need does it
fill?
When do you
need it?
How will the
product fill the
need?
Product cost,
volume to be
sold, etc.
Who is your
target market?
Price What price will
you sell it for?
Why is that the
right price?
How long will that
price be valid?
How will the price
develop over
time?
How much sales
and margin will be
created?
Different prices
for different
segments?
Place How will products
be distributed?
Why choose
these channels?
When do
customers
choose different
channels?
How will we
create or enter
these channels?
What are the
cost/benefits of
these channels?
How do different
segments use
different
channels?
Promotion What types of
promotion to be
used?
Why choose
these activities?
Timing: Launch,
lifecycle, etc.?
How will the
promotions be
executed?
Costs/benefits of
the promotions.
Target groups
for various
promotions?
Other What is the
market size of
your market?
Why should
someone buy
from you?
When do you test
different
strategies?
S.W.O.T.
analysis?
How much can
you scale/grow
your business?
Who is your
competition?
3 Steps to Finding a Free Business Mentor to Help Start or Grow Your Business In just 3 steps, we’ll show you how to find, develop
and nurture a business mentor that will help you
through the booms and busts of small business
ownership.
Whether you’re just getting started, or are a business
veteran and looking for answers, the following will
help you find the right help for you.
Step 1 - Figure Out What You Need Help With —
and Yes, Everyone Needs Help from Time to Time
Pick out the top three challenges you or your business
faces—and prioritize them in order of having the
biggest impact on your business success.
Step 2 - Carve Out Time in Your Busy Schedule to
Devote to Meeting with a Business Mentor
It’s not easy for entrepreneurs to find time to meet with
a mentor when so much is happening with the business
that appears to be and maybe is, more pressing. But, in
order to get help, you have to commit some of your
time and energy to meeting with your mentor. It’s just
like exercise—you’ll be glad that you did it and will
feel energized when you finished.
Step 3 - Find a Mentor you Click With
There are several local SCORE chapters nationwide.
Choose the most convenient for you for a face-to-face
confidential meeting. If you can’t get to a local chapter,
visit www.Score.org for an online, or “virtual,” mentor.
ScoreBusinessAdvice.com SCORE Business Advice 9
Meet Your Orange County SCORE Volunteers
Volunteer: Peter Artusa Company: All County Window Cleaning Expertise: Business Operations, Business Strategy & Planning, Sales, Marketing & Public Relations
Volunteer: Paul Campanella Company: Action Plus Project Management Expertise: Medical Device, Pharmaceutical, Food and Cosmetic Manufacturing and FDA Compliance. Project Management, ISO9000, HACCP, Global Food Safety
Volunteer: Eric Egeland, CPCU, AU Company: Capacity Business Consulting, Inc. Expertise: Feasibility Studies, Funding, Analysis, Business Improvement
Volunteer: Charlene Finerty, Chapter Co-Chair Company: Plans and Profits, LLC Expertise: Business Plan Service, Business Operations, Business Strategy & Planning
Volunteer: Valerie Gross Company: Orange County Chamber of Commerce Expertise: Chapter Support, Workshop Registrations, Appointment Schedule
Volunteer: Edison Guzman, Chapter Chair Company: A&E Advertising and Web Design Expertise: Advertising, Marketing, Web Design, Internet Marketing, Graphic Arts, Workshops
Volunteer: William Herring Company: Retired Expertise: Sales and Marketing, Manufacturer Representative, Mergers & Acquisitions, Wholesale Operations, Business Services Consulting
Volunteer: Gregory M. Hogan, CIC, CLU, RHU Company: Hutchings Insurance, Inc. Expertise: Property, Casualty, Life, Health and Disability Insurance Broker
Volunteer: Harvey Horn (Former Chapter Chair) Company: Retired Expertise: Management, Product Development, Plastic Manufacturing and production
Volunteer: Lewis Kornish Company: Retired Expertise: Business Operations, Sales, Marketing & Public Relations, Supply Chain Management, Business Strategy & Planning
Volunteer: Bruce Lott Company: Lott Business Solutions Expertise: Banking, Financial Services, Insurance, Construction, Industrials, Utilities, Real Estate Volunteer: Cynthia Marsh-Croll Company: Orange County Chamber of Commerce Expertise: Business Operations, Public and Professional Organizations, MWBE Certifications Volunteer: Michael Mazzuca Company: Riverside Bank Expertise: Business Banking, Commercial Lending and General Banking
Volunteer: Rolland Peacock III Company: TD Bank, N.A. Expertise: Banking, Financial Services and Insurance, Business Finance & Accounting, Business Strategy & Planning
Volunteer: John Rosenberger Company: Goldstein Karlewicz & Goldstein LLC Expertise: CPA, Tax Manager
Volunteer: Arlean Veve Company: Orange County Chamber of Commerce Expertise: Chapter Support, Workshop Registrations, Appointment Schedule
The volunteers of Orange County SCORE, Chapter #465, have rich and varied business backgrounds. Counselors share their business expertise and knowledge in all aspects of small business. In addition, all counselors have specific areas of expertise, which are listed below. To learn more about each counselor, please visit our local web site, www.OrangeNYScore.com.
Call (845) 457-9700 to schedule a free, confidential face-to-face counseling session. We will evaluate your needs and match you with the perfect counselor that will help you start or grow your business.
10 SCORE Business Advice ScoreBusinessAdvice.com
Crowd Funding for Your Business
You have a business idea and need
financing? What if you could connect
with a group of like-minded people
with funds to spare? You will have a
good chance of getting investors, right?
That’s exactly what crowd funding is.
In simple terms, crowd funding means
raising capital for any business venture
through a ‘crowd’ of small investors.
Is it Legal?
Yes, crowdfunding is legal, Congress
passed H.R.3606 on 3/23/2012.
How does it work?
Crowdfunding uses the reach of the
social media and the Internet to make it
easy for entrepreneurs to connect with
potential investors. Add to that, the
power of microfinance, and you have a
capital raising technique with a huge
potential.
In simple words, you post a pitch
online, use tools like social media,
blogs, and word of mouth of publicity
to spread the word and catch the
attention of potential investors.
Crowdfunding sites offer a powerful
platform where entrepreneurs can pitch
their business ideas, spread the word
about their pitch, and connect with
interested investors registered on the
site.
The Crowd Funding Advantage:
The hardest part of starting a business is
raising capital. Crowd Funding can
make the road smoother. Here are the
top advantages:
It’s the most cost effective
technique to raise funds for your
project.
You get feedback on your idea,
even before you launch your
business and get a feel of what the
market response is likely to be.
Crowd Funding can also double-
up as a marketing tool! You can
create a buzz about your business
even before it’s launched.
Crowdfunding websites can help
you find a community of small
investors to fund your business,
without the risks of traditional
financing.
Some sites focus on funding
creative projects. Other sites
focus on meeting specific needs
in the marketplace or
community.
Crowdfunding Websites
(SCORE does not recommend or
endorse any crowdfunding sites)
33needs. 33needs enables everyone to
invest, make a social impact, and earn
financial rewards.
AppBackr. Appbackr is a wholesale
marketplace for mobile phone apps.
Cofundos. Cofundos crowdfunds open-
source software projects.
FansNextdoor. FansNextdoor is a
platform for all creative professionals to
promote and fund their projects
together with their fans.
IndieGoGo. IndieGoGo offers anyone
with an idea — creative, cause-related,
entrepreneurial — the tools to build a
campaign and raise money.
Kickstarter. Kickstarter claims to be
the largest funding platform for creative
projects in the world.
Kiva Microfunds. Kiva allows people
to lend money via the Internet to people
in developing countries. Kiva itself
does not collect any interest on the
loans it facilitates. It is purely supported
by grants, loans, and donations from its
users, corporations, and national
institutions.
MicroVentures. MicroVentures targets
companies that are creating
technologies, products and services in
core areas, such as business products,
consumer products, electronics, online
technology, and more.
PeerBackers. Peerbackers is for
business owners to raise capital from
their peers — in small increments — in
exchange for tangible rewards.
ProFounder. ProFounder is a
crowdfunding platform for
entrepreneurs to raise investment
capital from their communities.
Quirky. Quirky offers product
designers and inventors the chance to
bring their products to market.
RocketHub. RocketHub is a
community for “Creative and Fuelers”
— those with projects and those who
contribute. Submit your project to the
“Launchpad” for fueling.
Do your research and due diligence to
see which, if any of these services is
right for you.
ScoreBusinessAdvice.com SCORE Business Advice 11
Whether you’ve started a business, or are in the process of
starting your business, your chances of business success will
increase when you align three areas of your life.
Too often, we overlook the obvious when starting a business.
If you’d ask yourself what you’re passionate about, what
drives you and what are your greatest talents, you would
probably be in a totally different business right now.
That’s why it’s very important to take your time and ask
yourself these questions.
Once you’ve dug deep within you and truly answered these
questions, you will be able to start a business that will be a
natural success for your personality type.
If you feel that you’re not in the right business, or want to
start one with the best chance at success, take a few minutes
and answer the questions within the spheres in the diagram
below. It will deliver the lifestyle you seek and deserve.
Align These Three Areas of Your Life for Business Success...
Edison R. Guzman
When you run a fun business that you can
automate and is scalable, you will be
able to grow it to any size you
wish. Your imagination is
your limitation.
You must always ensure that your mission is
aligned with your vision in life. How
do you see yourself or your
business 5, 10, 15, 20
years from now?
12 SCORE Business Advice ScoreBusinessAdvice.com
Promoting Your Business On the Internet Edison R. Guzman
The internet is no longer just about
having a web site, it’s about being
found online when someone needs what
you have to offer.
Your prospective customers may
need you today, in a week, a month, or
even a year. This is why when you
create your online presence, you must
keep this in mind and plan for it.
When creating a web site, you can
do it yourself, or hire an experienced
company to do it for you.
There are many free web site do-it-
yourself services available on line, and
if that’s where you have to start, it’s
better than not having a web site.
Just keep in mind that your web site
represents you, your product and/or
services and your overall business. If
you design it poorly, it will reflect
badly on you.
These are the basic tools you need
when creating your web site:
Domain name
(aeDomain.com)
Hosting account
(GVOToolKit.com)
Web site (HTML or CMS such
as Wordpress)
Email marketing system
(GVOToolKit.com)
Merchant account
(Local bank, PayPal.com,
AcceptCreditCardsNow.biz)
Advanced users:
- FTP software (filezilla-project.org)
- HTML editor or web design
software (Kompozer, CoffeeCup
or Dreamweaver)
Photo editing software
(Photoshop, GIMP)
Audio recording and editing
software (Audacity –
audacity.sourceforge.net)
Video Camera or Web Cam
Video ripping, editing and
converting software
(AVSMedia.com)
Screen Capturing Software
(Camtasia by Techsmith.com)
These tools will allow you to create
an online presence, accept credit card
payments, keep your web site up-to-
date, add audio, add video and make
your company look as professional as
possible.
You can learn to use all of these
tools by watching online tutorials,
educational videos or becoming a
member of educational web sites such
as www.BusinessU.co.
Once you’ve created your web site,
you need to get people to see it. You do
this by driving traffic with specific
internet marketing strategies.
Here are 20 ways to do this:
1. Pay-Per-Click advertising
2. Search engine optimization
3. Search engine marketing
4. Blogging
5. Online Press releases
6. Social Media Marketing
7. Email marketing
8. Joint ventures
9. Affiliate marketing
10. Video marketing
11. Banner advertising
12. Article marketing
13. Solo ads
14. Co-op ads
15. Blog posting
16. Webinars
17. Teleseminars
18. Forum marketing
19. Product reviews
20. Testimonials
There are dozens of ways to get
traffic to your web site. You simply
need to start a campaign and test your
way to success.
If you don’t have the time, but you
have the budget, then I suggest you hire
someone that can do this for you, so
that you don’t waste too much time and
money.
In business, you’re either investing
time in growing your business, or
investing money. You choose which
gives you the best ROI.
Edison Guzman is owner of A&E
Advertising and Web Design, and
founder of hvBiz.com. He can be found
at (845) 940-5369. His web site address
is www.aeAdvertising.com.
ScoreBusinessAdvice.com SCORE Business Advice 13
14 SCORE Business Advice ScoreBusinessAdvice.com
Local Chambers of Commerce Dutchess County Regional Chamber of Commerce One Civic Center Plaza Poughkeepsie NY 12601 dcrcoc.org
(845) 454-1700
Goshen Chamber of Commerce 223 Main St. P.O. Box 506 Goshen NY 10924 GoshenNYChamber.com
(845) 294-7741
Greater Monroe Chamber of Commerce 787 Route 17M # 0330 Monroe NY 10949-0330 gmcoc.com
(845)475-8686
New Paltz Chamber of Commerce 257 Main Street New Paltz NY 12561 NewpaltzChamber.org
(845) 255-0243
Orange County Chamber of Commerce 30 Scott's Corners Drive Montgomery NY 12549 OrangeNY.com
(845) 457-9700
Putnam County Chamber of Commerce 953 South Lake Blvd. Mahopac, NY 10541 PutnamChamberNY.org
(845) 228-8595
Rockland Business Association One Blue Hill Plaza, P.O. Box 1567 Pearl River NY 10965 RocklandBusiness.org
(845) 735-2100
Sullivan County Chamber of Commerce P.O. Box 405 Mongaup Valley NY 12762 Catskills.com
(845) 791-4200
The Business Council of Westchester 108 Corporate Park Drive, Suite 101 White Plains NY 10604 WestchesterNY.org
(914) 948-2110
Tri-State Chamber of Commerce 5 S. Broome St. P.O. Box 121 Port Jervis NY 12771 TriStateChamber.org
(845) 856-6694
Ulster County Regional Chamber of Commerce 214 Fair Street Kingston NY 12401 UlsterChamber.org
(845) 338-5100
Warwick Valley Chamber of Commerce
South Street Caboose, P.O. Box 202
Warwick NY 10990 WarwickCC.org
(845) 986-2720
ScoreBusinessAdvice.com SCORE Business Advice 15
County Clerk Offices If you’d like to start your own business as a sole proprietor or partnership, you
must file with your local county clerk’s office. Below are seven local county
clerk’s offices within the Hudson Valley. You must file a Business Certificate
for each county you wish to do business within. Visit each county’s web site in
order to download a copy of the blank Business Certificate.
Dutchess County Dutchess County Clerk 22 Market Street
Poughkeepsie, NY 12601
Phone: (845) 486-2120 Fax: (845) 486-2138
Web: www.co.dutchess.ny.us
Sullivan County Sullivan County Clerk 100 North Street Monticello, NY 12701 Phone: (845) 807-0411 Web: www.co.sullivan.ny.us
Orange County Orange County Clerk
Parry Building
4 Glenmere Cove Road
Goshen, NY 10924
Phone: (845) 291-4000 Web: www.co.orange.ny.us
Ulster County Ulster County Clerk's office.
244 Fair Street
Kingston, NY 12402
Phone: (845) 340-3288 Fax: (845) 340-3299 Web: ulstercountyny.gov/countyclerk
Putnam County
Putnam County Office Building
40 Gleneida Avenue, Room 100
Carmel, NY 10512 Phone: (845) 808-1142 Web: www.putnamcountyny.com
Westchester County
110 Dr. Martin Luther King Jr. Blvd.,
Room 330 White Plains, NY 10601 Phone: (914) 995-3070 Web: www.westchesterclerk.com
Rockland County
Rockland County Courthouse
1 South Main Street, Suite 100
New City, NY 10956 Telephone (845) 638-5070
Fax (845) 638-5647 Web: www.rocklandcountyclerk.com
Dutchess - Chapter: 59 1 Civic Center Plaza Rm. 400 Poughkeepsie, NY 10261 Phone: (845) 454-1700 x1021 Fax: (845) 454-1702 Web: dutchess.score.org Orange - Chapter: 465 30 Scott's Corner Drive Montgomery, NY 12549 Phone: (845) 457-9700 Fax: (845) 457-8799 Web: www.OrangeNYScore.com Putnam - Chapter: 678 110 Old Route 6 Room 8, Building 3 Carmel, NY 10512 Phone: (845) 225-6030 Fax: (845) 225-0311 Web: www.PutnamScore.org Rockland - Chapter: 677 Rockland Community College Rm 6102G Brucker Hall 145 College Road Suffern, NY 10901 Phone: (845) 426-1206 Web: www.RocklandScore.org Sullivan - Chapter: 697 c/o Sullivan County Partnership 198 Bridgeville Road Monticello, NY 12701 Phone: 845.343.1515 www.SullivanCounty.Score.org Ulster - Chapter: 533 1 Development Court, Rm. 101 Kingston, NY 12401 Phone: (845) 339-0468 Fax: (845) 339-0780 Web: ulster.score.org
Westchester - Chapter: 306 120 Bloomingdale Road White Plains, NY 10605 Phone: (914) 948-3907 Fax: (914) 948-4645 Web: www.ScoreWestchester.com
Local SCORE Chapters
Orange County Libraries Central Valley: woodburylibraryocny.org
Chester: rcls.org/chs
Cornwall: cornwallpubliclibrary.org
Florida: floridapubliclibrary.org
Goshen: goshenpubliclibrary.org
Greenwood Lake: gwllibrary.org
Highland Falls: rcls.org/hfl
Highland Mills: woodburylibraryocny.org
Middletown: thrall.org
Monroe: monroelibrary.org
Montgomery: rcls.org/mng
Newburgh: newburghlibrary.org
Pine Bush: pinebushlibrary.com
Port Jervis: portjervislibrary.org
Tuxedo Park: tuxedoparklibrary.org
Walden: waldenlibrary.org
Warwick: albertwisnerlibrary.org
Washingtonville: moffatlibrary.org
Business Resources BBB (Better Business Bureau) www.bbb.org BBB is the resource to turn to for objective, unbiased information on businesses. Their network of BBBs allows them to monitor and take action on thousands of business issues affecting consumers at any given time.
Business Resources in NYS business.usa.gov
Just about anything you want to know
about running a business, including a
searchable database of available
grants and financial resources for
your business.
Corporation and Business Entity
Database Search
www.dos.state.ny.us/corps/
bus_entity_search.html
See if your company’s name is
available before you incorporate.
Corporation filing information,
fees, and publications www.dos.state.ny.us/corps/
dom_busfile.html
NYS filing fees when incorporating
your business.
Federal Business Opportunities www.fbo.gov
Federal agencies are mandated to
advertise on this site. You can
download the solicitations that you
are interested in, and receive emails
on types of work that you are
interested in.
Government Loan Programs www.GovLoans.gov
A comprehensive list of all
Government loan programs, and how
they can financially help you start or
grow your business.
Grant Programs www.Grants.gov
Free listing of all available
government grant programs.
Internet Tools and Resources www.GVOToolkit.com
Tools needed to get your business on
the Internet. Hosting, company email
accounts, video conferencing, email
marketing, video hosting, domain
name and more. Build your own
website with these tools.
IRS Web Site www.IRS.gov
Find all related issues with US
Federal taxes.
Minority and Women Owned
Business Development www.esd.ny.gov/MWBE.html
You will find information related to
the certification process, resources
for technical assistance, access to
capital, contract opportunities,
MWBE Events, and a vendor registry
search tool to help you find New
York State certified MWBEs.
NYS Department of Labor www.labor.ny.gov
Have employee questions? This is the
place to answer anything and
everything which has to do with labor
laws within NYS.
NY State Web Site www.dos.ny.gov
Everything you need to know about
doing business in NYS can be found
within this web site including
taxation and finance.
NYS Online Permit Assistance and
Licensing www.nys-opal.com
If you want to start a new business or
expand your current business, this
site will help you find the New York
State business permits you may need.
Official U.S. Internet Gateway www.usa.gov
This is the official home page to all
of government.
SCORE “Counselors to America’s
Small Business” www.Score.org
Main web site which contains many
business resources, business
templates, examples, and online
counseling.
Small Business Administration –
www.sba.gov
The official SBA web site offering
programs and services that will help
you start, grow and succeed in
business.
U.S. Disability Programs and Services
www.disability.gov The federal government website for comprehensive information about disability-related programs, services, policies, laws and regulations.
US Patent and Trademark
www.uspto.gov
An agency of the department of
commerce. Just about everything you
need to know about protecting your
invention and more, can be found on
this site.
Veterans www.sba.gov/vets
The Office of Veterans Business
Development's mission is to
maximize the availability,
applicability and usability of all
administration small business
programs for Veterans, Service-
Disabled Veterans, Reserve
Component Members, and their
Dependents or Survivors.
Women Business Owners www.WomenBiz.gov
Federal contracting opportunities for
women-owned small businesses
(WOSBs) .
16 SCORE Business Advice ScoreBusinessAdvice.com