score business advice 2015
DESCRIPTION
Your free business resource magazine for starting and growing your business in New York State. Produced by Orange SCORE Chapter #465.TRANSCRIPT
Table of Contents
ScoreBusinessAdvice.com SCORE Business Advice 1
SCORE Business Advice www.ScoreBusinessAdvice.com
Published 1 time per year.
Advertising inquires: A&E Advertising and Web Design Edison Guzman: (845) 940-5369
Subscription inquires: www.ScoreBusinessAdvice.com
Publisher: A&E Advertising and Web Design
Editor: Edison R. Guzman
Advertising: Edison R. Guzman
Published: September 2015
Copyright© 2015 A&E Advertising and Web Design
All rights reserved.
No part of this publication may be reproduced, translated or converted into machine-readable form or language without the written consent of the publisher. Articles express the opinions of the authors and are not necessarily those of the publisher.
Please note: The information contained within this magazine is for educational purposes only. Every attempt has been made to provide accurate, up to date
and reliable complete information. No warranties of any kind are expressed or implied. Readers acknowledge that the author is not engaging in rendering legal, financial or professional advice. By reading this magazine, the reader
agrees that under no circumstances we are responsible for any losses, direct or indirect, that are incurred as a result of use of the information contained within this publication, including - but not limited to errors, omissions, or inaccuracies.
Before Starting Your Business, Ask Yourself: Pg 2
Where to Start, How to Grow, Where to Turn? Pg 3
Do You Have the Right Insurance Coverage? Pg 4
SCORE Client Testimonials Pg 6
Blind Marketing and Phantom Support—Two
Business Killers
Pg 7
3 Steps to Finding a Free Business Mentor to Help Start or Grow Your Business
Pg 8
Meet Your Orange County SCORE Volunteers Pg 9
Crowd Funding for Your Business Pg 10
Align These 3 Areas of Your Life for Business Success
Pg 11
Promoting Your Business On the Internet Pg 12
Local Chambers of Commerce Pg 14
Local SCORE Chapters Pg 14
County Clerk Offices Pg 15
Orange County Libraries Pg 15
Business Resources Pg 16
2 SCORE Business Advice ScoreBusinessAdvice.com
Hello. My name is Edison Guzman, and I am the current Chapter Chair of Orange County SCORE Chapter #465. This publication was created to help you either start your own business, or help grow your existing business. The Orange County NY Chapter is one of over 320 nation-wide chapters. We are all here to help you realize your dream of starting and growing your business. You are welcomed to schedule a one-on-one confidential, no-cost mentoring session, so that we can answer any of your business questions and guide you on your road to business success. I am happy to announce that you can access the online scheduling system on our web site, 24/7 and schedule your appointment at three different locations. Free mentoring is offered in Montgomery, Goshen and Monroe. We also host workshops throughout the year, so ensure to visit our web site, www.ScoreBusinessAdvice.com for the most up-to-date events and to schedule your appointments. Take Care, Edison R. Guzman Chapter Chair SCORE #465
Before Starting Your Business, Ask Yourself: 1) What are you best at?
What is your past experience? Do you have natural talents? What do you like to do? Are you a fast learner?
2) Is your idea a good idea? Check the trends. Google.com/trends, ThinkWithGoogle.com
3) Is there a big enough market? Infousa.com, google.com/publicdata, City-Data.com
4) Is there a need? Does your idea get rid of pain, gives pleasure or none?
5) Who else is doing it? Google.com, Bing.com, YP.com
6) What is the profit potential? How many products must you sell or service hours must you deliver in order to meet expenses and thrive? Is it scalable?
7) How do I fund it? Savings, friends, family, banks, investors, credit cards, etc.
8) Do I need to protect my idea? USPTO.gov
9) Build or buy? Do I build a business from scratch, buy an existing business, or invest in a franchise?
10) Partnership or alone? Do you thrive with others, need their expertise, or their money?
Answering these questions is just the start. In order to really see if your business is truly a good idea, you will need to create a business plan. You can do it yourself, with the help of SCORE counselors, or hire someone to create the plan for you. Once you’ve gone through the business plan process, there are 7 steps to starting your own business:
1) Choose your company name.
2) Research and register the domain name for your company . aeDomain.com, GoDaddy.com, NameCheap.com
3) Choose company legal entity (Sole Proprietor, Partnership, C Corp, S Corp, LLC, LLP, PLLP) and file. dos.state.ny.us/corps/bus_entity_search.html
4) Apply for EIN (TIN) number. IRS.gov
5) Open company bank account.
6) Acquire required permits, licenses, and file retail tax collection forms if necessary. nys-opal.com
7) Implement marketing plan.
ScoreBusinessAdvice.com SCORE Business Advice 3
Where to Start, How to Grow, Where to Turn? Charlene Maurer Finerty
One person, one class, one connection
can make a difference in your life and the
future success of your business idea.
Think Score, a National volunteer
organization, broken down into districts
and local chapters to assist start-ups and
small businesses. Entrepreneurs may
request a face-to-face meeting, some
chapters do telephone consults, web sites
have dozens and dozens of prerecorded
classes available 24/7, some offer live
stand-alone workshops and Orange
County NY Score offers a strong proven
20-night series.
If you have a business question or nagging problem, Score stands ready to help you in more than one way. One choice is to contact your local chapter and request a face-to-face meeting with a Score counselor. In Orange County, do this at www.OrangeNYscore.com or www.ScoreBusiness Advice.com. In other counties go to their web site, or go to www.Score.org, enter your zip code on the home page, input requested data and a local counselor will contact within a few days. Or, click Mentoring and the next screen will provide two choices: the same local appointment system or a Score Nation-wide email system matching your keywords with suggested counselors. One of the most common
comments Score counselors receive is, “I
don’t know where to start.” Other
comments include, “I’ve been in a
business a long time, but I could do
better, but I’m not sure how.” “I don’t
know what to do next.” “My business is
having a hard time financially.” “I want
to buy (or sell) a business.”
Score Counselors can be a
sounding board. Sometimes
entrepreneurs do not recognize what is
influencing our business. Yet, recapping
it to a counselor may make it perfectly
clear to an outsider. The counselor/s may
make suggestions for you to study. And,
how often in life do we answer our own
questions once we have an opportunity to
say our problem out loud? Often a Score
counselor may not have the magic
answer, but may suggest the Score client
reach out to other persons or entities.
Counselors may ask questions
and send the client off to do some
homework and return for another session.
In fact, repeat sessions are encouraged. A
counselor may recommend writing a
business plan, a multi-step process that
takes time and focus. Score can offer
advice, encouragement and make you
realize you are not alone as you
effectively and efficiently push through a
plan or another process to improve your
business.
Put entries on your calendar to move your goals forward including make a Score appointment, sign-up for the next 20-night series in Orange County Score, take one pre-recorded webinar/class once a month from www.score.org or your local Score chapter.
One initiative can make a difference in any organization. This magazine is example of what one person’s idea can produce. It is designed, coordinated and produced primarily by one person, the Orange County NY Score Chair, with contributors from your local region. This is an example of how one Score volunteer had an idea, set goals, organized priorities and got it done, in addition to weekly face-to-face consults and operating a professional business. If you have questions, untapped potential and need help, a sounding board, knowledge or mentor, contact Score.
By Charlene Maurer Finerty, Owner of Plans and Profits, LLC a business plan writing, teaching, critiquing and finishing service for start-ups and existing small businesses. www.PlansAndProfits.com
4 SCORE Business Advice ScoreBusinessAdvice.com
Do You Have the Right Insurance Coverage? Gregory M. Hogan, CIC, CLU, RHU
During client interviews, my goal is to understand clients’ risks and needs so I can best help them.
By asking questions and listening, areas that cry out for coverage are discovered. Many times the business owner never knew coverage was available for a need she didn’t know she had. “I’ve never heard about that before”, they’ll say. “Do I really need that coverage?” The answer is usually, ‘it depends’.
It depends on the business type, the business owner’s landlord or lender, even the business owner’s willingness (and ability) to take risks. Some coverages are mandated by law, such as Workers Comp and NY Disability. Some are required by lenders and landlords (property/liability), and all are designed to provide payment should you suffer a covered loss. The paragraphs below highlight some of these coverage types and identifies why they may be necessary.
Workers Compensation (WC) - Do you have employees, on payroll or not, and do you want to cover yourself? Even if you pay your workers on a 1099 basis, you may have to cover them for WC, but too often employers learn this when it’s too late...after someone is injured or the state sends a noncompliance letter
with a fine attached. If you need WC, you most likely also need NY Disability. Did you remember to get it?
Property - Do you have a building or business contents that you’d lose, say, in a fire? Does your lender require it to cover their interest in a loan to you? Think about it, you may have thousands of dollars in equipment and inventory that could be gone in a flash. A few premium dollars today, could prevent thousands lost tomorrow.
Liability - Do you have customers come see you? Do you go see customers? Does your landlord require it? As a business owner, you have a target on your back and people will sue you. Are you prepared? If you are an LLC or corporation you may think you are protected from personal lawsuits. Think again. There are plenty of cases where a business owner was held personally responsible, despite being a corporation or LLC.
Auto - Do you have a vehicle(s) for use in your business? Do your employees use their cars for your business? Just because the car is insured through a personal policy does not mean you are covered. Some of the largest writers of personal auto insurance will deny claims that occur
during business use of a vehicle. Depending on the vehicle, a business auto policy may provide more coverage at a lower premium.
Errors & Omissions - Do you give advice to clients for a fee? Could someone sue you for breach of contract? Lawsuits for bad advice or improper dealings are not covered in standard liability policies.
Business Income - Will your revenue stop if your business is shut down due to a covered loss? Will your employees suffer with no income while the business is not operating? Sure, you may have property coverage to rebuild your building and buy new stock, but will the business survive this downtime? Business income coverage can provide the capital needed to keep a business afloat.
Employment Practices Liability - Do you have employees or customers? If so, then this coverage is almost mandatory in today’s climate. It will cover employee or customer lawsuits for discrimination, among other things.
Gregory M. Hogan, CIC, CLU, RHU is
a broker at Hutchings-Curabba
Insurance Agency in Middletown NY.
Call him at (845) 343-2148 or visit his
web site at HutchingsInsurance.com.
ScoreBusinessAdvice.com SCORE Business Advice 5
6 SCORE Business Advice ScoreBusinessAdvice.com
SCORE Client Testimonials “…and Guzman SCOREs!” If small business had a play-by-play announcer, that would have been his exclamation, commenting on the help SCORE’s Edison Guzman has given me. Edison’s seminars and counseling sessions have provided me the most value I’ve received from my membership in the Orange County Chamber of Commerce, and I have gotten a lot from being a member.
Edison got my attention this April with his day-long seminar, “Social Media Marketing Strategies for Small Business Owners,” although I had already known, liked, and been impressed by him
during my four years in the Chamber.
Not only did the seminar awaken me to useful Facebook strategies, I found I was eligible and welcome to obtain free business counseling through SCORE at the Chamber. Who knew? Sign me up!
I really needed Edison’s help with advertising, in particular on Social Media, like Facebook, Twitter, and my blog. His first counseling session started with a discussion of my goals: I help people write and publish their books---as a coach, editor, even co-author---and I wanted another half-dozen clients this year.
Next came his exploratory question, “What is your unique value proposition? What sets you apart? Tell me about yourself and your business.” As we talked, Edison grew even more enthusiastic. He quickly nailed it, a theme for me: “Why would a former Harvard professor want to help you write your book for only $25 per week?” That became the basis of the Social Media campaign: on my blog, on Twitter, on Facebook. In subsequent sessions, he then showed me in detail how to use these tools successfully to recruit my next set of would-be authors.
The difference between a lecture and an expert’s hands-on mentoring, which is what our SCORE sessions became, is the difference between learning a bit about something and actually knowing how to do it. I knew I wanted to advertise on Facebook as well as use its free features, but I needed help in negotiating the various set-up pages, in choosing my target market, my message, the optimal mode of delivering it, even the best titles for my ads.
Edison helped me by a combination of “fishing” for me and “teaching me how to fish,” so I could do it myself soon after. So many options existed, and Edison explained each of them to help me make good decisions.
Discouragement can come easily to the small businessman. Actually, I am of medium size, but my business is small, and I don’t always persevere. Without Edison’s guidance, I might have given up on advertising on Facebook, thinking the cost per response my ads were getting to be too expensive, but he reassured me that my Facebook ads were doing very well. We tweaked them, and they did even better.
Edison, drawing on his advertising expertise, taught me some of the factors that help motivate potential buyers to close the deal rather than procrastinate.
We developed a campaign that reached potential clients with attractive messages about becoming authors [they are authoritative] or memoirists [they preserve memories], emphasizing the limited number of candidates to be accepted [six] in the limited two-week enrollment period. All along, we’ve had fun, as I have been learning so many things I had not been taught as a physics major.
I am looking forward to continuing to access Edison’s valuable expertise. The Social Media campaign he helped me with has already brought me half my quota of new clients, and the enrollment period has not yet begun.
I’d say, we SCOREd!
Douglas Winslow Cooper, Ph.D., LLC [email protected]
(845) 778-4204 WriteYourBookWithMe.com
The small business owner in today’s
economy has many extraordinary
challenges to manage. When you are
working hard to succeed and find that your
efforts are not paying off the way you want
them to pay off. That can be very
frustrating.
As an existing business, I was looking to
explore and enhance the business’
marketing methods. Over this last year, I
started looking for support to help me to
find the necessary strategies that could help me to propel my business to a
more successful level. I did the research and I discovered the SCORE
program. This was the best discovery for both my business and me.
I would actually like to take the time to thank both the SCORE program
and most definitely Edison Guzman.
From my first visit, the staff at SCORE met me with nothing but warmth,
openness, and the utmost professionalism. They were friendly and
extremely helpful to me in explaining how the process works. I
immediately knew that I was in good hands.
I had my first meeting with my SCORE mentor Edison Guzman. From the
first meeting and discussion, I was well on my way to developing a solid
marketing plan tailored to my target market. Edison’s skills and expertise
helped me to understand marketing and business strategies in a way that
allowed me to make decisions that support my business growth.
He was able to explain things in terms that I could easily relate to my
business plan. These meetings were invaluable to me.
Through this process of meeting with Mr. Guzman, I have gained many
new ideas and have a renewed sense of a clear direction for my business
plan. I was very pleasantly surprised with the passion and level of detail
that Mr. Guzman has for marketing.
He has a gift of being able to directly, but discreetly, show what works
and what does not work. Again, I thank the SCORE program and Mr.
Edison Guzman for their dedicated help in putting my business on the
right marketing track.
Bruce Johnson, EA
Solid Tax Solutions
(845) 344-1040
www.SolidTaxSolutions.com
ScoreBusinessAdvice.com SCORE Business Advice 7
Blind marketing is probably an ironic
term to use since most people don’t
think they are blindly marketing, so let
me shed some light on this supposed
oxymoron.
Marketing is something all the
marketing companies tell us we have to
do. They tell us we have to “get our
brand out there,” “be on social media,”
and we have to “be creative.” That is
supposedly the magical formula to reach
your audience. However, while you DO
have to market in someway, shape, or
form… “branding,” social media, or
some wonderfully creative ad campaign
may be the exact WRONG way to do it!
If you have spent umpteen dollars on
marketing over the years and have no
idea if it worked or you KNOW it didn’t
so you kept TRYING new things, you
are the victim of BLIND MARKETING.
What’s the Problem?
There are two problems actually:
Creativity - Everyone knows, and either
likes or dislikes, large companies such
as Pepsi and Ford, so all they have to do
is simply remind people of their
existence. This is where CREATIVITY
comes into play. Wendy’s “Where the
beef?” campaign, the Geico Gecko, Flo
from Progressive Insurance… these are
all creative ads to remind you of
something you already know about and
need/want.
The problem is the majority of small and
medium businesses can’t afford this
creative branding! Everybody doesn’t
know them and trying to win market
share from another behemoth
corporation is nearly impossible when
unknown. They need something that
actually drives business to them. They
need marketing that gives them a return
on their investment.
Research – This should actually be “lack
of research.” Research is the boring,
tedious, antithesis of creativity. Creative
people don’t want to research trends,
competitors, and psychographics. That’s
no fun! They want to be creative! They
want to spit ball ideas, talk things out,
come up with cool stuff. That’s what
they do, they are good at it, and it is
necessary at some point. But figuring
out what specific marketing you should
spend your money on to make MORE
MONEY, takes some homework!
What’s the Answer?
There are many ways to improve your
ROI on marketing.
1) The cheapest, and one of the best, is
to create a tracking system for every
single lead/customer your business gets.
Ask them where they heard about you,
keep track of if they buy, what they buy,
and how much and how often. Cross
reference any marketing activity with
sales to see if that activity actually had
an impact on sales. There are numerous
customer relations management and
sales systems out there, or you can just
set up a Microsoft Excel spreadsheet.
2) Insist your marketing firm on doing
objective research. The key here is
“objective”! Asking YOU all sorts of
questions about what you like is NOT
objective research. There is a time and
place for what you like… but when it
comes to figuring out what your
addressable market likes, what
competitors are doing well and not so
well, etc., you are almost never the best
source.
3) Hire a third party consulting firm to
do the market research for you AND
your marketing firm. This is obviously
the most professional and objective way
to truly find out what will increase sales
for your company.
Marketing sometimes seems like one of
those carnival games. You keep
spending money trying to win your kid a
stuffed animal, but it’s seemingly
impossible to win. Doing the proper
research is like learning the trick to the
carnival game!
Phantom Support
Phantom support is typically the support
friends and family give to an
entrepreneur regarding their new
product or service, but it can happen to
existing companies as well.
People inherently want to be supportive
and encouraging. They say, “That’s such
a great idea! I would so buy that!” But
when it’s finally for sale, very few
people actually buy. Marketing mirrors
this empty supportive and encouraging
lingo. Everyone spits out creative ideas,
but no one wants to say the creative idea
is horrible.
Any advice or support or “likes” should
be taken with a grain of salt and
replaced with objective research.
Research will blatantly reveal your
weakness and strengths. It is not there to
hold your hand or appease your
business’s ego.
Eric Egeland is CEO of Capacity
Business Consulting, a management
consulting firm that specializes in
strategic marketing plans and research.
Blind Marketing and Phantom Support – Two Business Killers Eric Egeland, CPCU, AU
8 SCORE Business Advice ScoreBusinessAdvice.com
Answer These Questions and Create the Perfect Marketing Plan
What Why When How How Much Who
Products/
Services
What products do
you need?
What need does it
fill?
When do you
need it?
How will the
product fill the
need?
Product cost,
volume to be
sold, etc.
Who is your
target market?
Price What price will
you sell it for?
Why is that the
right price?
How long will that
price be valid?
How will the price
develop over
time?
How much sales
and margin will be
created?
Different prices
for different
segments?
Place How will products
be distributed?
Why choose
these channels?
When do
customers
choose different
channels?
How will we
create or enter
these channels?
What are the
cost/benefits of
these channels?
How do different
segments use
different
channels?
Promotion What types of
promotion to be
used?
Why choose
these activities?
Timing: Launch,
lifecycle, etc.?
How will the
promotions be
executed?
Costs/benefits of
the promotions.
Target groups
for various
promotions?
Other What is the
market size of
your market?
Why should
someone buy
from you?
When do you test
different
strategies?
S.W.O.T.
analysis?
How much can
you scale/grow
your business?
Who is your
competition?
3 Steps to Finding a Free Business Mentor to Help Start or Grow Your Business In just 3 steps, we’ll show you how to find, develop
and nurture a business mentor that will help you
through the booms and busts of small business
ownership.
Whether you’re just getting started, or are a business
veteran and looking for answers, the following will
help you find the right help for you.
Step 1 - Figure Out What You Need Help With —
and Yes, Everyone Needs Help from Time to Time
Pick out the top three challenges you or your business
faces—and prioritize them in order of having the
biggest impact on your business success.
Step 2 - Carve Out Time in Your Busy Schedule to
Devote to Meeting with a Business Mentor
It’s not easy for entrepreneurs to find time to meet with
a mentor when so much is happening with the business
that appears to be and maybe is, more pressing. But, in
order to get help, you have to commit some of your
time and energy to meeting with your mentor. It’s just
like exercise—you’ll be glad that you did it and will
feel energized when you finished.
Step 3 - Find a Mentor you Click With
There are several local SCORE chapters nationwide.
Choose the most convenient for you for a face-to-face
confidential meeting. If you can’t get to a local chapter,
visit www.Score.org for an online, or “virtual,” mentor.
You must do your research in order to answer some of these questions and create an effective marketing plan.
Volunteer: Peter Artusa Company: All County Window Cleaning Expertise: Business Operations, Business Strategy & Planning, Sales, Marketing & Public Relations
Volunteer: Harvey Horn (Former Chapter Chair) Company: Retired Expertise: Management, Product Development, Plastic
Manufacturing and production
Volunteer: Chris Ashman Company: Retired Expertise: Mental health/developmental disabilities/substance abuse field. Commissioner in the Department of Mental Health
for 21 years.
Volunteer: Lewis Kornish Company: Retired Expertise: Business Operations, Sales, Marketing & Public Relations, Supply Chain Management, Business Strategy &
Planning
Volunteer: Paul Campanella Company: Action Plus Project Management Expertise: Medical Device, Pharmaceutical, Food and Cosmetic Manufacturing and FDA Compliance. Project
Management, ISO9000, HACCP, Global Food Safety
Volunteer: Cynthia Marsh-Croll Company: Orange County Chamber of Commerce Expertise: Business Operations, Public and Professional Organizations, MWBE Certifications
Volunteer: Lynn Allen Cione Company: Orange County Chamber of Commerce Expertise: Government & Regulations, Human Resources &
Internal Communications, Non-Profit
Volunteer: Michael Mazzuca Company: Riverside Bank Expertise: Business Banking, Commercial Lending and General
Banking
Volunteer: Eric Egeland, CPCU, AU Company: Capacity Business Consulting, Inc. Expertise: Feasibility Studies, Funding, Analysis, Business
Improvement
Volunteer: Charles Pakula Company: Retired Expertise: Business Operations, Retail/Franchise operation, Retail
and Wholesale Trade
Volunteer: Charlene Finerty, Chapter Co-Chair Company: Plans and Profits, LLC Expertise: Business Plan Service, Business Operations,
Business Strategy & Planning
Volunteer: Rolland Peacock III Company: TD Bank, N.A. Expertise: Banking, Financial Services and Insurance, Business
Finance & Accounting, Business Strategy & Planning
Volunteer: Valerie Gross Company: Orange County Chamber of Commerce
Expertise: Chapter Support
Volunteer: Mary Rhode Company: Goshen Chamber of Commerce
Expertise: Chapter support
Volunteer: Edison Guzman, Chapter Chair Company: A&E Advertising and Web Design Expertise: Advertising, Marketing, Web Design, Workshops,
Internet Marketing, Graphic Arts, Social Media, SEO
Volunteer: John Rosenberger
Company: GKG Wealth Advisors, LLC Expertise: CPA, Tax Manager
Volunteer: William Herring Company: Retired Expertise: Sales and Marketing, Manufacturer Representative, Mergers & Acquisitions, Wholesale Operations, Business
Services Consulting
Volunteer: Terry Smallin Company: Goshen Chamber of Commerce Expertise: Business growth strategies, Membership growth, Non
profit organizations
Volunteer: Gregory M. Hogan, CIC, CLU, RHU Company: Hutchings Insurance, Inc. Expertise: Property, Casualty, Life, Health and Disability
Insurance Broker
Volunteer: Arlean Veve Company: Orange County Chamber of Commerce
Expertise: Chapter Support
ScoreBusinessAdvice.com SCORE Business Advice 9
Meet Your Orange County SCORE Volunteers
The volunteers of Orange County SCORE, Chapter #465, have rich and varied business backgrounds. Counselors share their business expertise and knowledge in all aspects of small business. In addition, all counselors have specific areas of expertise, which are listed below. Visit ScoreBusinessAdvice.com to schedule a free, confidential face-to-face counseling session. We will evaluate your needs and match you with the perfect counselor that will help you start or grow your business.
10 SCORE Business Advice ScoreBusinessAdvice.com
Crowd Funding for Your Business
You have a business idea and need financing? What if you could connect with a group of like-minded people with funds to spare? You will have a good chance of getting investors, right? That’s exactly what crowd funding is. In simple terms, crowd funding means raising capital for any business venture through a ‘crowd’ of small investors. Is it Legal? Yes, crowdfunding is legal, Congress passed H.R.3606 on 3/23/2012. How does it work? Crowdfunding uses the reach of social media and the Internet to make it easy for entrepreneurs to connect with potential investors. Add to that, the power of microfinance, and you have a capital raising technique with a huge potential. In simple words, you post a pitch online, use tools like social media, blogs, and word
of mouth of publicity to spread the word and catch the attention of potential investors. Crowdfunding sites offer a powerful platform where entrepreneurs can pitch their business ideas, spread the word about their pitch, and connect with interested investors registered on the site. The Crowd Funding Advantage: The hardest part of starting a business is raising capital. Crowd Funding can make the road smoother. Here are the top advantages:
It’s the most cost effective technique to raise funds for your project.
You get feedback on your idea, even before you launch your business and get a feel of what the market response is likely to be.
Crowd Funding can also double-up as a marketing tool! You can create a buzz about your business even before it’s launched.
Crowdfunding websites can help you find a community of small investors to fund your business, without the risks of traditional financing. Some sites focus on funding creative projects. Other sites focus on meeting specific needs in the marketplace or community.
Crowdfunding Websites (SCORE does not recommend or endorse any crowdfunding sites) GoFundMe. Mostly, a personal fundraising website platform.
IndieGoGo. IndieGoGo offers anyone with an idea — creative, cause-related, entrepreneurial — the tools to build a campaign and raise money. Kickstarter. Kickstar ter claims to be the largest funding platform for creative projects in the world. Kiva. Kiva allows people to lend money via the Internet to people in the U.S. and developing countries. Kiva itself does not collect any interest on the loans it facilitates. It is purely supported by grants, loans, and donations from its users, corporations, and national institutions. MicroVentures. MicroVentures targets companies that are creating technologies, products and services in core areas, such as business products, consumer products, electronics, online technology, and more. PeerBackers. Peerbackers is for business owners to raise capital from their peers — in small increments — in exchange for tangible rewards. ProFounder. ProFounder is a crowdfunding platform for entrepreneurs to raise investment capital from their communities. RocketHub. RocketHub is a community for “Creative and Fuelers” — those with projects and those who contribute. Submit your project to the “Launchpad” for fueling. Do your research and due diligence to see which, if any of these services is right for you.
ScoreBusinessAdvice.com SCORE Business Advice 11
Whether you’ve started a business, or are in the process of
starting your business, your chances of business success will
increase when you align three areas of your life.
Too often, we overlook the obvious when starting a business.
If you’d ask yourself what you’re passionate about, what
drives you and what are your greatest talents, you would
probably be in a totally different business right now.
That’s why it’s very important to take your time and ask
yourself these questions.
Once you’ve dug deep within you and truly answered these
questions, you will be able to start a business that will be a
natural success for your personality type.
If you feel that you’re not in the right business, or want to
start one with the best chance at success, take a few minutes
and answer the questions within the spheres in the diagram
below. It will deliver the lifestyle you seek and deserve.
Align These Three Areas of Your Life for Business Success...
Edison R. Guzman
When you run a fun business that you can
automate and is scalable, you will be
able to grow it to any size you
wish. Your imagination is
your limitation.
You must always ensure that your mission is
aligned with your vision in life. How
do you see yourself or your
business 5, 10, 15, 20
years from now?
12 SCORE Business Advice ScoreBusinessAdvice.com
Promoting Your Business On the Internet Edison R. Guzman
The internet is no longer just
about having a web site, it’s about
being found online when someone
needs what you have to offer.
Your prospective customers may
need you today, in a week, a month,
or even a year. This is why when you
create your online presence, you
must keep this in mind and plan for
it.
When creating a web site, you
can do it yourself, or hire an
experienced company to do it for
you.
There are many free web site do-
it-yourself services available on line,
and if that’s where you have to start,
it’s better than not having a web site.
Just keep in mind that your web
site represents you, your product
and/or services and your overall
business. If you design it poorly, it
will reflect badly on you.
These are the basic tools you
need when creating your web site:
Domain name
(aeDomain.com)
Hosting account
(GVOToolKit.com)
Web site (HTML or CMS such
as Wordpress)
Email marketing system
(YourEmailMarketingSystem.com)
Merchant account
(Local bank, PayPal.com,
AcceptCreditCardsNow.biz)
Photo editing software
(Photoshop, GIMP)
Audio recording and editing
software (Audacity –
audacity.sourceforge.net)
Video Camera or Web Cam
Video ripping, editing and
converting software
(AVSMedia.com)
Screen Capturing Software
(Camtasia by Techsmith.com)
Ecommerce capabilities
(AutomaticEcommerce.com)
These tools will allow you to
create an online presence, sell your
products and services, accept credit
card payments, keep your web site
up-to-date, add audio, add video and
make your company look as
professional as possible.
You can learn to use all of these
tools by watching online tutorials
and educational videos.
Once you’ve created your web
site, you need to get people to see it.
You do this by driving traffic with
specific internet marketing strategies.
Here are 20 ways to do this:
1. Pay-Per-Click advertising
2. Search engine optimization
3. Search engine marketing
4. Blogging
5. Online Press releases
6. Social Media Marketing
7. Email marketing
8. Joint ventures
9. Affiliate marketing
10. Video marketing
11. Banner advertising
12. Article marketing
13. Solo ads
14. Co-op ads
15. Blog posting
16. Webinars
17. Teleseminars
18. Local directory listings
19. Product reviews
20. Testimonials
There are dozens of ways to get
traffic to your web site. You simply
need to start a campaign and test
your way to success.
If you don’t have the time, but
you have the budget, then I suggest
you hire someone that can do this for
you, so that you don’t waste too
much time and money.
In business, you’re either
investing time in growing your
business, or investing money. You
choose which gives you the best
ROI.
Edison Guzman is owner of A&E
Advertising and Web Design, and
founder of hvBiz.com. He can be
found at (845) 469-4919. His web
site address is aeAdvertising.com.
ScoreBusinessAdvice.com SCORE Business Advice 13
14 SCORE Business Advice ScoreBusinessAdvice.com
Local Chambers of Commerce Dutchess County Regional Chamber of Commerce One Civic Center Plaza Poughkeepsie NY 12601 dcrcoc.org
(845) 454-1700
Goshen Chamber of Commerce 223 Main St. P.O. Box 506 Goshen NY 10924 GoshenNYChamber.com
(845) 294-7741
Greater Monroe Chamber of Commerce 787 Route 17M # 0330 Monroe NY 10949-0330 gmcoc.com
(845)475-8686
New Paltz Chamber of Commerce 257 Main Street New Paltz NY 12561 NewpaltzChamber.org
(845) 255-0243
Orange County Chamber of Commerce 30 Scott's Corners Drive Montgomery NY 12549 OrangeNY.com
(845) 457-9700
Putnam County Chamber of Commerce 953 South Lake Blvd. Mahopac, NY 10541 PutnamChamberNY.org
(845) 228-8595
Rockland Business Association One Blue Hill Plaza, P.O. Box 1567 Pearl River NY 10965 RocklandBusiness.org
(845) 735-2100
Sullivan County Chamber of Commerce P.O. Box 405 Mongaup Valley NY 12762 Catskills.com
(845) 791-4200
The Business Council of Westchester 800 Westchester Avenue, Suite S-310 Rye Brook, NY 10573 WestchesterNY.org
(914) 948-2110
Tri-State Chamber of Commerce 5 S. Broome St. P.O. Box 121 Port Jervis NY 12771 TriStateChamber.org
(845) 856-6694
Ulster County Regional Chamber of Commerce 214 Fair Street Kingston NY 12401 UlsterChamber.org
(845) 338-5100
Warwick Valley Chamber of Commerce South Street Caboose, P.O. Box 202 Warwick NY 10990 WarwickCC.org
(845) 986-2720
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Dutchess - Chapter: 59 1 Civic Center Plaza Rm. 400 Poughkeepsie, NY 10261 Phone: (845) 454-1700 x1021 Fax: (845) 454-1702 Web: dutchess.score.org Orange - Chapter: 465 30 Scott's Corner Drive Montgomery, NY 12549 Phone: (845) 457-9700 Fax: (845) 457-8799 Web: www.ScoreBusinessAdvice.com Putnam - Chapter: 678 110 Old Route 6 Room 8, Building 3 Carmel, NY 10512 Phone: (845) 225-6030 Fax: (845) 225-0311 Web: www.PutnamScore.org
Rockland - Chapter: 677 Rockland Community College Rm 6102G Brucker Hall 145 College Road Suffern, NY 10901 Phone: (845) 426-1206 Web: www.RocklandScore.org Sullivan - Chapter: 697 c/o Sullivan County Partnership 198 Bridgeville Road Monticello, NY 12701 Phone: 845.343.1515 www.SullivanCounty.Score.org Ulster - Chapter: 533 1 Development Court, Rm. 101 Kingston, NY 12401 Phone: (845) 339-0468 Fax: (845) 339-0780 Web: ulster.score.org
Westchester - Chapter: 306 120 Bloomingdale Road White Plains, NY 10605 Phone: (914) 948-3907 Fax: (914) 948-4645 Web: www.ScoreWestchester.com
Local SCORE Chapter Main Offices
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County Clerk Offices If you’d like to start your own business as a sole proprietor or partnership, you must file with your local county clerk’s office. Below are seven local county clerk’s offices within the Hudson Valley. You must file a Business Certificate for each county you wish to do business within. Visit each county’s web site in order to download a copy of the blank Business Certificate.
Dutchess County Dutchess County Clerk 22 Market Street Poughkeepsie, NY 12601 Phone: (845) 486-2120 Fax: (845) 486-2138 Web: www.co.dutchess.ny.us
Sullivan County Sullivan County Clerk 100 North Street Monticello, NY 12701 Phone: (845) 807-0411 Web: www.co.sullivan.ny.us
Orange County Orange County Clerk Parry Building 4 Glenmere Cove Road Goshen, NY 10924 Phone: (845) 291-4000 Web: www.co.orange.ny.us
Ulster County Ulster County Clerk's office. 244 Fair Street Kingston, NY 12402 Phone: (845) 340-3288 Fax: (845) 340-3299 Web: ulstercountyny.gov/countyclerk
Putnam County Putnam County Office Building 40 Gleneida Avenue, Room 100 Carmel, NY 10512 Phone: (845) 808-1142 Web: www.putnamcountyny.com
Westchester County 110 Dr. Martin Luther King Jr. Blvd., Room 330 White Plains, NY 10601 Phone: (914) 995-3070 Web: www.westchesterclerk.com
Rockland County Rockland County Courthouse 1 South Main Street, Suite 100 New City, NY 10956 Phone: (845) 638-5070 Fax: (845) 638-5647 Web: www.rocklandcountyclerk.com
Orange County Libraries
Central Valley: woodburylibraryocny.org
Chester: rcls.org/chs
Cornwall: cornwallpubliclibrary.org
Florida: floridapubliclibrary.org
Goshen: goshenpubliclibrary.org
Greenwood Lake: gwllibrary.org
Highland Falls: rcls.org/hfl
Highland Mills: woodburylibraryocny.org
Middletown: thrall.org
Monroe: monroelibrary.org
Montgomery: rcls.org/mng
Newburgh: newburghlibrary.org
Pine Bush: pinebushlibrary.com
Port Jervis: portjervislibrary.org
Tuxedo Park: tuxedoparklibrary.org
Walden: waldenlibrary.org
Warwick: albertwisnerlibrary.org
Washingtonville: moffatlibrary.org
Business Resources BBB (Better Business Bureau) www.bbb.org BBB is the resource to turn to for objective, unbiased information on businesses. Their network of BBBs allows them to monitor and take action on thousands of business issues affecting consumers at any given time. Business Resources in NYS business.usa.gov Just about anything you want to know about running a business, including a searchable database of available grants and financial resources for your business. Corporation and Business Entity Database Search www.dos.state.ny.us/corps/bus_entity_search.html See if your company’s name is available before you incorporate. Corporation filing information, fees, and publications www.dos.state.ny.us/corps/dom_busfile.html NYS filing fees when incorporating your business. Federal Business Opportunities www.fbo.gov Federal agencies are mandated to advertise on this site. You can download the solicitations that you are interested in, and receive emails on types of work that you are interested in. Government Loan Programs www.GovLoans.gov A comprehensive list of all Government loan programs, and how they can financially help you start or grow your business. Grant Programs www.Grants.gov Free listing of all available government grant programs.
Internet Tools and Resources www.MyNetMarketingTools.com Tools needed to get your business on the Internet. Hosting, company email accounts, video conferencing, email marketing, video hosting, domain name and more. Build your own website with these tools.
IRS Web Site www.IRS.gov Find all related issues with US Federal taxes. Minority and Women Owned Business Development www.esd.ny.gov/MWBE.html You will find information related to the certification process, resources for technical assistance, access to capital, contract opportunities, MWBE Events, and a vendor registry search tool to help you find New York State certified MWBEs. NYS Department of Labor www.labor.ny.gov Have employee questions? This is the place to answer anything and everything which has to do with labor laws within NYS. NY State Web Site www.dos.ny.gov Everything you need to know about doing business in NYS can be found within this web site including taxation and finance. NYS Online Permit Assistance and Licensing www.nys-opal.com If you want to start a new business or expand your current business, this site will help you find the New York State business permits you may need. Official U.S. Internet Gateway www.usa.gov This is the official home page to all of government.
SCORE “Counselors to America’s Small Business” www.Score.org Main web site which contains many business resources, business templates, examples, and online counseling. Small Business Administration – www.sba.gov The official SBA web site offering programs and services that will help you start, grow and succeed in business. U.S. Disability Programs and Services www.disability.gov The federal government website for comprehensive information about disability-related programs, services, policies, laws and regulations. US Patent and Trademark www.uspto.gov An agency of the department of commerce. Just about everything you need to know about protecting your invention and more, can be found on this site. Veterans www.sba.gov/vets The Office of Veterans Business Development's mission is to maximize the availability, applicability and usability of all administration small business programs for Veterans, Service-Disabled Veterans, Reserve Component Members, and their Dependents or Survivors. Women Business Owners www.WomenBiz.gov Federal contracting opportunities for women-owned small businesses (WOSBs) .
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