Industry: Chemical Manufacturing

Geography: US

The Client:

The client’s diversified industry-leading portfolio of specialty chemical, advanced materials, agrosciences and plastics businesses delivers a broad range of technology-based products and solutions to customers in approximately 160 countries and in high growth sectors such as electronics, water, energy, coatings and agriculture. In 2009, the company had annual sales of $45 billion and employed approximately 52,000 people worldwide.

SAP EH&S Success Story @ YASH

Fast Growing Volume of Material Safety Data Sheets Created Inefficiencies for Internal EH&S Team

Any organization that deals with, produces, and transports hazardous material is required to have accompanying documents stating the physical and chemical makeup, how they may interact with other materials, what regulations are applicable, and what documentation needs to accompany it (documents could include inventory, labels, safety directions on handling the material). As a leader in the chemical manufacturing sphere, the client must continuously create and generate large volumes of Material Safety Data Sheets (MSDS). The client’s internal EH&S team was able to produce 200 MSDSs per month, but could not keep pace with the fast growing volume. It was expecting that in the next few years, the company’s business volume was going to double, and the number of corresponding MSDSs and associated maintenance costs would also increase. In addition, it wanted to achieve these objectives:

▪ Eliminate manual input

▪ Optimize system to its fullest

▪ Improve productivity

▪ Create consistency within MSDSs

▪ Align strategies and operations

YASH Technologies was selected as the long-term MSDS authoring partner for their ability to bring the necessary domain expertise as well as deep SAP EH&S knowledge to manage and maintain the MSDS creation process. Bringing a partner on board would eliminate the need to invest in data import/export procedures as all authoring would be done on Dow’s internal system.

Chemical Company Utilized SAP to Create 1000 Material Safety Data Sheets Per Month with 100% Accuracy

About YASH Technologies

YASH Technologies focuses on customer success. As a leading technology services and outsourcing partner for medium and large global customers, we leverage technology and our flexible delivery models to drive performance and business value throughout a customer’s enterprise. YASH’s comprehensive service approach incorporates a holistic view of our customers that extends beyond delivery. This approach integrates enterprise solutions and services, proprietary best practice offerings, strategic application and maintenance outsourcing, as well as consulting and integration services. YASH is a SEI CMMI (Level 3) and an ISO 9001:2008 certified company with U.S. and India headquarters and regional sales and development offices spread across three continents. YASH is also part of a select group of companies that are SAP -certified global providers of application management services.

For more information, please visit www.yash.com or email info@yash.com

© 2011 YASH Technologies. All rights reserved. Referred products/ a services may be registered trademarks of belonging companies.

Collaborative Partnership with YASH Allowed Company to Transform MSDS Authoring Process

The main challenge of this initiative was to create 100% accurate MSDS’s within shorter timeframes and with zero tolerance to quality process flaws. As this was the first time the client was outsourcing the MSDS authoring activity, one of the significant factors of a successful partnership was the ability for YASH to define, create, and refine current process documents, along with associate training material. YASH was able to extract the data necessary such as standards and regulations and finalize and publish a MSDS. This process was complex as there were language and country-specific regulations in addition to all the variations of chemical make-ups and interaction formulas.

A certain degree of change management had to be conducted on the client side to get the internal team and stakeholders trained to work in a distributed environment. The adoption of new processes and the proposed effectiveness of those processes was a concern, along with potential risks and any mitigation plans that should be put into place. YASH worked in collaboration with the client’s information security team to define the appropriate level of system access in the SAP systems, as well as the peripheral document-based communication that would be the key to ensuring the new processes were kept in accordance with all audit and statutory mandates.

YASH built its delivery infrastructure utilizing YASH’s offshore SAP resources. YASH initially started the project with filling in six of the 15 sections of an MSDS and within the first quarter after the transition, YASH delivered 3000 successful and complete MSDSs. YASH used the client-standard Ariel tool to expedite the SDS creation process, as it reduced the time spent on analysis of regulatory information. Ariel would compare all components of the standard composition against predetermined North American regulatory lists and provide a summarized report of each component as if they already appeared on these lists. The report was built by regulatory lists, not by component, and used Microsoft Access to create these reports.

By ensuring that every product and deliverable went through multiple stages of review, YASH was able to enhance the accuracy, completeness and timeliness of the MSDSs. A peer and quality group review ensured product quality control. Periodic audits to verify compliance as well as management reviews for validating proficiency levels and appropriate processes ensured process quality control.

Streamline Authoring Gave Client Ability to Produce 1000 MSDSs per Month

During the authoring initiative, YASH produced an average of 1500 complete material safety data sheets per month for the client. YASH expanded the MSDS authoring infrastructure, enabling it to meet current and future authoring needs in a scalable model. The client realized significant cost reductions due to effective utilization of YASH’s offshore team for authoring and quality review. Consistent MSDS content resulted in improved compliance, reduced risk and decreased liability through process automation.

In addition, the client has realized a positive impact on its product lifecycle by being able to bring a new product to market faster by having YASH address all regulatory restrictions early in the product development stage. This way excessive regulatory research time and possible threat of stopped shipments can be eliminated, and the company can quickly expand into new markets.

YASH Technologies www.yash.com/contactus

Global Presence - USA | EU | MEA | APAC • California | Illinois | Iowa | Massachusetts | Missouri | New YorkTexas | London | Germany | Bahrain | Hongkong | Singapore • Hyderabad | Pune | Mumbai | Bangalore | Indore

World HQ: 605-17th Avenue East Moline IL 61244 USA | Toll Free: 877-766-8934 | Tel: 309-755-0433 | Fax: 309-796-1242EU: The Mille-II Floor 1000-Great West Road Brentford London TW89HH UK | Tel: 44-20-8261-4408 | Fax: 44-20-8261-4418India: 201-205 Bansi Trade Center 581/5 MG Road Indore MP 452001 India | Tel: 91-731-426-1100 | Fax: 91-731-4261234

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