8/20/2019 SAP Business

http://slidepdf.com/reader/full/sap-business 1/6

Agenda

- Integrated view of SAP

- High Level Business Process Break up

- Overview of O2C Process

- Organi ational Structure in O2C

- Appendi!

8/20/2019 SAP Business

http://slidepdf.com/reader/full/sap-business 2/6

O2C Process " Pre-Sales Activities

Pre-sales documents need to be managed within the presales activities:In#uiries and $uotations . These documents help identify possible salesrelated activity and determine sales probability.

An inquiry is a customer’s request to a company for information or quotation inrespect to their products or services without obligation to purchase.

How %uch will it cost&aterial'Service availa(ilit)&a) contain specific #uantities and dates

The inquiry is maintained in the system and a quotation is created to addressquestions for the potential customer

The quotation presents the customer with a legally binding offer to deliverspecific products or a selection of a certain amount of products in a specifiedtimeframe at a pre-defined price.

8/20/2019 SAP Business

http://slidepdf.com/reader/full/sap-business 3/6

O2C Process * Sales Order +ntr)

A Sales rder is a record of your customer’s request for !oods " Services

The sales order contains all of the information needed to process yourcustomers request# the following information is determined for each salesorder:$ %aster &ata ' (ustomer and %aterial$ &elivering Schedule

$ Shipping point and route determination$ Availability (hec)$ Transfer of requirements to %*P$ Pricing$ (redit limit chec)

+arious types of Sales rder are$ *ush rder $ (ash Sales$ (onsignment Sales$ *eturns

$ &ebit and (redit memo

8/20/2019 SAP Business

http://slidepdf.com/reader/full/sap-business 4/6

(opyright , // &eloitte &evelopment 00(. All rights reserved.,

O2C Process "Shipping

The shipping process begins when we create the deliver) docu%ent for the sales order.

&elivery &ocument chec)s order and materials to determine if a delivery is possible 1delivery bloc) 2hold3# completeness

This document controls# supports# and monitors numerous sub-processes for shippingprocessing:

$ Pic)ing$ Pac)ing$ Post !oods 4ssue

4ntegrated with the %aterial %anagement 2%%3 and 5inance 2543 modules$ 6pdates the 4nventory$ 6pdates !"0 accounts

' (ost of goods sold ' 4nventory

8/20/2019 SAP Business

http://slidepdf.com/reader/full/sap-business 5/6

(opyright , // &eloitte &evelopment 00(. All rights reserved.

O2C Process " Billing

The billing process is used to generate the customer invoice.

The billing document is created by coping data from the sales order and"ordelivery document.

$ rder-based billing$ &elivery-based billing

The billing document will automatically create a debit posting to the customersub-ledger account and credit company revenue account

4t is at this point that the sales process is passed over to 5inancial Accountingto await payment.

8/20/2019 SAP Business

http://slidepdf.com/reader/full/sap-business 6/6

(opyright , // &eloitte &evelopment 00(. All rights reserved..

O2C Process" Pa)%ent

Payment is the final step in the sales order process# thisstep is managed by the 5inancial Accountingdepartment.

5inal payment includes:$ Posting payments against invoices.$ *econciling differences between payment and invoice.

Payment will create a posting clearing the liability in the

A"* account and decreasing your ban) account.