Download - SAP Business
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Agenda
- Integrated view of SAP
- High Level Business Process Break up
- Overview of O2C Process
- Organi ational Structure in O2C
- Appendi!
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O2C Process " Pre-Sales Activities
Pre-sales documents need to be managed within the presales activities:In#uiries and $uotations . These documents help identify possible salesrelated activity and determine sales probability.
An inquiry is a customer’s request to a company for information or quotation inrespect to their products or services without obligation to purchase.
How %uch will it cost&aterial'Service availa(ilit)&a) contain specific #uantities and dates
The inquiry is maintained in the system and a quotation is created to addressquestions for the potential customer
The quotation presents the customer with a legally binding offer to deliverspecific products or a selection of a certain amount of products in a specifiedtimeframe at a pre-defined price.
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O2C Process * Sales Order +ntr)
A Sales rder is a record of your customer’s request for !oods " Services
The sales order contains all of the information needed to process yourcustomers request# the following information is determined for each salesorder:$ %aster &ata ' (ustomer and %aterial$ &elivering Schedule
$ Shipping point and route determination$ Availability (hec)$ Transfer of requirements to %*P$ Pricing$ (redit limit chec)
+arious types of Sales rder are$ *ush rder $ (ash Sales$ (onsignment Sales$ *eturns
$ &ebit and (redit memo
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O2C Process "Shipping
The shipping process begins when we create the deliver) docu%ent for the sales order.
&elivery &ocument chec)s order and materials to determine if a delivery is possible 1delivery bloc) 2hold3# completeness
This document controls# supports# and monitors numerous sub-processes for shippingprocessing:
$ Pic)ing$ Pac)ing$ Post !oods 4ssue
4ntegrated with the %aterial %anagement 2%%3 and 5inance 2543 modules$ 6pdates the 4nventory$ 6pdates !"0 accounts
' (ost of goods sold ' 4nventory
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O2C Process " Billing
The billing process is used to generate the customer invoice.
The billing document is created by coping data from the sales order and"ordelivery document.
$ rder-based billing$ &elivery-based billing
The billing document will automatically create a debit posting to the customersub-ledger account and credit company revenue account
4t is at this point that the sales process is passed over to 5inancial Accountingto await payment.
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O2C Process" Pa)%ent
Payment is the final step in the sales order process# thisstep is managed by the 5inancial Accountingdepartment.
5inal payment includes:$ Posting payments against invoices.$ *econciling differences between payment and invoice.
Payment will create a posting clearing the liability in the
A"* account and decreasing your ban) account.