salient networks collaborative technologies

Collaborative Technologies

Salient Networks ‘Transformation thru’ Collaborative Technologies’

End to End Unified Solutions company Best of breed technologies Total Economic Impact on your Business Unique & High Impact Solutions Expertise with a ‘difference’ in

Communications, Automation, Cloud Computing & Services


Communications thru “Collaborative Technologies”

Anywhere, Anytime access solutions High Performance integrated Broadband &

Network solutions Incorporates all 7 levels of security Integrated software for Unified communications

Voice, Video, Data, Email, Live Meetings, phone

Significant savings in Real Estate & Facilities costs

Reduces Travel and Training costs Reduces Telephony & conferencing service

costs


Salient’s “Collaborative Technologies” - provides flexible working environment for workers

High performance Broadband & Network Service

Unlimited access

High level of Secured Mobility

Phone, Computer, Video based live meetings, access to all applications

Enterprise instant messaging (EIM) a new mode of collaboration with its own attributes, beyond email !


Key Benefits - Salient Collaborative Technologies

Increase Productivity through performance

Improves Agility Manage Security centrally

Reduces Costs – Real Estate, Security. Telephony, Travel & Conference

Faster and ease of deployment Gain efficiencies Improves communication & collaboration


Broadband & Network @ High performance

Light-years ahead of the Telcos !:

Wireless and fibre based open access broadband network with unlimited datacap!

IP and Ethernet data with fibre like performance at a fraction of the cost - circuits from 2-1000mbps

Internet connectivity, VPNs, Voice Over IP, Video - Conferencing, Surveillance, and Public Safety applications

High speed and low in latency

Symmetrical in speed (this means upload is as fast as download)


Enterprise instant messaging (EIM)- A new mode of collaboration with its own attributes, beyond email !

Combination of ‘Presence and EIM’

Real-time presence status and communications preferences of users

Integrated into applications and data sources, work objects (documents, presentations, spreadsheets)

Collaboration modes (Web conferences, voice calls, video calls, instant messages)

workflow characteristics (scheduling, processing,

brainstorming, editing, approving).


Enterprise instant messaging (EIM) - Highlights from IDC's research on the benefits of using presence and EIM

Communications cost savings - Customers reduced long distance and

teleconferencing costs by $12,404 per 100 users per year.

User productivity - Users are saving an average of 1.7 hours per month (or

about $26,634 per 100 users per year back into the system) by quick IM chats instead of waiting for email and telephony responses

Customers reported lowering project completion time by as much as 13% - generating an average of $2,141 per 100 users / year

IT support staff productivity - Greater efficiencies have enabled

companies to move an average of 2.1 support staff to other projects, saving them $2,860 per 100 users per year


Enterprise instant messaging (EIM) - Highlights from IDC's research on benefits of using Presence and EIM

Reduces the effect of "human latency

Service desk operations experienced a 9% monthly

reduction in the number of trouble tickets - 43% reduction in

average call time ( time savings benefit of $889 per user per year )

ROI and payback - The aggregate return on investment is 258% with a

payback period of 10.7 months


Key features in EIM Rich presence, which can provide a rich set of useful information -IDC

Indicates whether someone is available to collaborate

Indicates the channel (IM, email, voice, mobile, video, and physical location - primary office or home office or customer site) on which someone is available

Provides the activity status of a colleague - (Is he or she on the phone? In a meeting? In a conference room with a customer? When will he or she be free?)

Multiparty instant messaging, File sharing, Peer-to-peer audio/video capability, Desktop, Web, and mobile clients


Key Benefits derived out of EIM

Improved user productivity with the ability to find and respond to people quickly via the right communication tools

Process improvements because of embedded real-time collaboration capabilities

Optimized communications infrastructure, with reduction of email and voicemail overload for users and IT

Improved security and compliance because of reduced data leakage


Contact us for your solutions at:

[email protected]

www.salientnetworks.co.nz

mailto:[email protected]

salient networks collaborative technologies

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