Member Recognition and Appreciation Night

TTRAINERRAINER’’SS TTALKALK J a n u a r y 2 0 1 2 S A - A S T D M o n t h l y N e w s l e t t e r

In appreciation of you, we hope that you will join us this month as we start a new tradition! Chapter and PO2 Members will receive an End of Year Member Appreciation Survey to help us recognize members who have made contributions to the learning community in 2011. We will be recognizing:

Members & their organizations who received awards related to workplace learning

Members who earned a degree or a professional certification

Members who volunteered their time on a committee or for an event

Departing Board Members

Incoming Board Members

Plus, we will be giving away prizes!

Meeting Details

Wednesday, January 18, 2012 DoubleTree Hotel, Loop 410 and McCullough

Pre-registered Members: $20 Non-members: $30

Register at http://www.saastd.org.

INSIDE THIS ISSUE:

Featured Member 2

2012 Board Members

4

SIG Leaders and General Info

8

SA-ASTD Chapter Meetings

9

eLearning Lunch & Learn

9

Training Exchange SIG

10

Suited for Success 11

Travel Texas & Beyond

12

ASTD Education Programs

13

Future Forecast 14

Book Review 15

N e t w o r k i n g M e a l P r e s e n t a t i o n

6 : 0 0 p . m . 6 : 3 0 p . m . 7 : 0 0 p . m .

Vice Presidents’ Planning Forum Wednesday, February 15, 2012

7:30 a.m. —9:30 a.m. (Breakfast included) Valero Headquarters (near UTSA)

As our chapter considers new ways to engage business leaders in our program offer-ings, we are looking for the experience and insight of training and development leaders to help us determine our future direction. Please consider inviting your organization’s leaders to this breakfast. Not only will we gain from their valuable input during this forum, but they may also enjoy several benefits. For example, they may find the oppor-tunity to extend their circle of contacts and perhaps develop new business, learn new training and development perspectives and ideas from their peers, contribute to the development of SAASTD board of directors and membership, and more! Recommend your organizational leaders to Al Aranda at president@saastd.org.

P a g e 2

Featured Member Make the Most of Your Membership

By Michelle Resendez-Mata, PHR

Come for the learning, stay for the relationships!

You can be a Featured Member!

We are open to topics. Contact Jenifer

Wheeler at publications@saastd.

org for more information.

Michelle

Resendez-Mata

is VP of

Membership

J a n u a r y 2 0 1 2

As a Financial Peace University graduate and facilitator, one of the few things I rec-ommend people max out is savings. This includes discounts and freebies that you can take advantage of, like the new SAASTD Power of Two Membership. Power of Two Memberships Power of Two (PO2) Members are individuals who take advantage of the discounts ASTD National and Chapter Membership have to offer. When you are a PO2 Mem-ber, you receive a $20 discount off your ASTD National membership and a $30 dis-count off your chapter membership. You also receive discounts to chapter and ASTD national events and discount on purchases from the ASTD Bookstore. It pays to be a PO2 Member!

Total Savings: $50! Now, consider the true value of your PO2 Membership: ASTD National Membership

Best-practices and how-to-knowledge through T+D and at astd.org - You

have access to T+D Magazine, T+D Webcasts, the Buzz, a weekly e-mail noting the latest training news from esteemed periodicals, journals, and magazines, and ASTD Links, a semi-monthly e-mail that highlights ASTD's latest research, public policy initiatives, chapter and member news.

A worldwide professional network of colleagues more than 40,000 strong - Your ASTD National Membership connects you with learning professionals across the globe.

Savings on resources, professional development, and more - You can re-duce your department expenses by taking advantage of the free sponsored we-binars. For example, this month you can learn to “Yawn-Proof Your Learning” by using “3 Simple Steps to Convert Classroom Training to Virtual Training” and learn how to promote online discussions with “Twitter 101.” (Learn more at http://www.astd.org/membership/ProfDevWebcast.htm)

Industry research supports your proposals and budgets - You have access to the Knowledge Center, State of the Industry Report, Workplace Learning and Performance Scorecard, and whitepapers. (Learn more at http://www.astd.org/content/research/doYourOwn/doYourOwn)

Separate Regular Memberships Single Power of Two Membership

ASTD National Only $199 ASTD National $179

Chapter ONLY $75 Chapter $45

Total $274 Total $224

P a g e 3

Featured Member Make the Most of Your Membership

By Michelle Resendez-Mata, PHR

Come for the learning, stay for the relationships!

You can be a Featured Member!

We are open to topics. Contact Jenifer

Wheeler at publications@saastd.

org for more information.

Michelle

Resendez-Mata

is VP of

Membership

J a n u a r y 2 0 1 2

Chapter Membership

Programs targeted to your community – Your feedback as a member helps us develop our learning events on an ongoing basis. Also, you could serve the chapter as a Featured Member in our Trainer’s Talk Newsletter or committee volunteer.

Network with local professionals – Your membership provides you access to

the SAASTD Member Directory. You can connect with another member any time. Simply click on their name and then click “Send Message.” Personally, I’ve called on other members to discuss speech-to-text software, graphic size con-siderations, video software, and HR policies.

Discover career opportunities – If you are looking for new opportunities, you can use our Job Bank to help you find your next great employer.

Join local special interest groups (SIGs) – You are welcome to attend and share your expertise at our eLearning Lunch & Learn SIG or the Training eX-change SIG. (Learn more at http://www.saastd.org/events)

Access resources in your backyard - You can view archived speaker-provided materials and Trainer’s Talk Newsletters. Members can also check-out ASTD Learning System materials to study for the CPLP.

Be part of your area’s learning community – Join us on Twitter (@SAASTD), Facebook, LinkedIn, and YouTube. Plus, members can advertise and promote their business through the Professional Provider page.

And more! You may be asking yourself, how do I become a PO2 Member? Starting this year, SAASTD will start processing PO2 Memberships and give you a $50 off the total regular price of membership. So, next time you receive a reminder to renew your ASTD National Membership, we’ll make it easy for you to renew! Just let us know that it’s time, and we’ll process the paperwork for you. Plus, you’ll feel good know-ing that ASTD National will make a small contribution to the chapter on your behalf each time you renew your PO2 Membership. (Learn more at http://www.saastd.org/ChIP) I look forward to serving you this year as your VP of Membership. You are welcome to e-mail me at membership@saastd.org. For individuals new to SAASTD, we look forward to learning more about you soon. For individuals with Chapter or ASTD National only memberships, please consider becoming a PO2 Member to make the most of your membership. Final Thoughts - Last year, I saved a bunch of money on my car insurance by telling GEICO that I am an ASTD National Member. I further maximized my savings by also letting them know I am a SHRM National Member. I wish you the best in your personal and professional goals!

P a g e 4

J a n u a r y 2 0 1 2

Tony Bowie, Immediate Past President Tony Bowie, CPLP, manages the Employee Development function at Southwest Research

Institute and is responsible for the education and training programs that serve the or-

ganization's 3000+ employees. He holds a BS degree in Occupational Education and an

MBA in Management Information Systems. In addition to being an e-learning veteran

and seasoned stand-up instructor, he is MBTI qualified, a trained Mediator, and certified

in Internal Investigations. Tony is also a member of the Veterans Employment and

Training Advisory Committee, to the Texas Veterans Commission. In his spare time he likes to read,

exercise, and golf.

Meet Your 2012 Chapter Board Members!

Alvaro (Al) Aranda, Director of Sales Education, provides Employee Development

at The SCOOTER Store, in New Braunfels, TX. He is responsible for the research,

development and delivery of customer-centric “how to” lessons for all revenue

channel employee-owners and managers across the country focused on optimizing

sales performance while improving customer satisfaction. Al is a magna cum laude

graduate from the University of the Incarnate Word with a Bachelor of Arts in Psy-

chology of Organizational Development. As a former independent performance

consultant and retail business owner, combined with positions at two different Fortune 200 finan-

cial services companies, Al has led numerous teams of business professionals. He has earned the

SCLA, RODC, HPI and MBTI certifications. In his spare time Al likes photography, working in his

hobby shop and creating joint home projects to spend time with his wife.

Tammy Williams, VP of Community Relations Tammy Williams is a Program Manager for the Department of Nursing at Fort

Sam Houston. She is responsible for supervising the training of soon to be li-

censed practical nurses for the U. S. Army. She designs and develops life-cycle

training strategies for Military Occupational Specialties. She is currently work-

ing on programs of instruction that encompass joint integration toward the

Medical Education Training Campus. She holds a BHS in Health Science and an

MA in Healthcare Management and Public Administration. She is also pursuing

post-graduate education in Instructional and Curriculum Development. She en-

joys reading, cooking, and gardening. She loves Scrabble.

Al Aranda, President

P a g e 5

J a n u a r y 2 0 1 2

Meet Your 2012 Chapter Board Members!

Shannon Armstead, VP of Administration Shannon Armstead is a Performance Consultant at The SCOOTER Store. Three

major influences shape who she is today. The patience and love of her family—

especially her Grandmother— taught her to respect the value and potential of

those with whom she shares her journey. A decade working in call centers all

over the world showed her that people can achieve far more than they would

have imagined. Her life’s biggest lesson relates to her training philosophy and

her love of people. Dale Carnegie, in his book “How to Win Friends and Influence

People,” said to smile, use people’s names, show a genuine interest in others,

and always treat people as if they are more important than you. Shannon’s

training philosophy is “They’ll forget what you told them, they may forget what you showed them,

but they’ll never forget how you made them feel.”

Michelle Resendez-Mata, VP of Membership

Michelle is the HR Training Specialist at Texas MedClinic. She delivers classroom-

based training, develops and manages online training, and administers the reward

and recognition programs. Prior to joining Texas Med, Michelle worked in adult edu-

cation as a vocational instructor and placement specialist. She is also a long-time

volunteer facilitator with the high school leadership program, Hugh O’Brian Youth

Leadership (HOBY). Michelle has served previously as VP of Administration and VP

of Publications.

Jennifer Deimel, VP of Technology Jennifer Deimel is a Senior Technical Specialist at Southwest Research Institute.

She has an extensive background in training and development working with gov-

ernment and industry clients, primarily in the instructional technology realm. In

addition to degrees in web development and history, she recently graduated with

a degree in Instructional Systems Technology. In her spare time, Jennifer likes to

read, cross-stitch, and sew.

P a g e 6

J a n u a r y 2 0 1 2

Meet Your 2012 Chapter Board Members!

Sharon Noe, VP of Professional Development Sharon Noe is the Customer Support Director of Training for FlightSafety Interna-

tional. Sharon has been with FlightSafety International for over 13 years and her

current responsibilities for Customer Support include analyzing training needs,

developing and implementing training programs, monitoring and evaluating train-

ing effectiveness, and auditing Customer Support related processes. Sharon holds a

BS in Management degree through the University of Phoenix.

Ronnie Ford, VP of Finance

Ronnie Ford of Valero Energy Corporation is our new VP of Finance.

Laura Vaccaro, VP of Marketing Laura Vaccaro is the Director of Learning, Education and Development for Valero

Energy Corporation, where she has served for the past nine years. She has primary

responsibility for the development and oversight of Leadership Development and e

-learning as well as general professional development strategies for Valero’s

22,000+ employees throughout the U.S, UK, Canada, and Aruba. Previously, she

worked for 13 years in the health care industry where she has a wide breadth of

management experience in marketing and public relations, project management,

physician relations and finance/operations. In addition, Laura served five years as an adjunct faculty member

for University of the Incarnate Word teaching Management and Marketing curriculum. A highly active mem-

ber of the San Antonio community, Laura is an alumnus of Leadership San Antonio (LSA) XXXV and incoming

steering committee member for LSA 37, serves on the board of trustees for the South Central Region of the

National MS Society, and is the former President for the Valero Volunteer Council. Originally a native of Pitts-

burgh, Pennsylvania, she is now happy to call San Antonio her home with husband Ricardo and two dogs Bo-

gie and Cosmo. Laura's educational background includes a B.S. in Chemistry from Gannon University and an

MBA from University of the Incarnate Word.

P a g e 7

J a n u a r y 2 0 1 2

Meet Your 2012 Chapter Board Members!

Jenifer Wheeler, VP of Publications Jenifer is a Senior Instructional Specialist at Southwest Research Institute, where

she designs instructional programs for external clients and conducts research in

topics such as blended learning and mobile learning. She has a BA in psychology

and business and an MS in industrial/organizational psychology, and has served

on past SA-ASTD boards as VP of Publications, VP of Professional Development,

and VP of Community Relations. In her spare time, she enjoys reading historical

fiction, traveling, and dancing.

Raquel Perez, VP of Programs

Rachel Perez has worked as a Corporate Liaison and Program Manager for North-

west Vista Workforce Education and Training and Community area for the last two

years. She earned her bachelor’s degree in management and her Master of Business

Administration from the University of the Incarnate Word.

SPONSOR THIS SPACE

1/6 Page Size in COLOR starting at $50 per month

To place an ad or for more information, contact publications@saastd.org

Did you know you can find SA-ASTD on Facebook, LinkedIn, and Twitter? Use social media to connect with other SA-ASTD Members and extended family.

Become a fan of SA-ASTD on Facebook at: http://www.tinyurl.com/saastdfacebook Join the SA-ASTD Group on LinkedIn at: http://www.tinyurl.com/saastdlinkedin You can follow SA-ASTD on Twitter at: http://twitter.com/saastd

Stay Connected to SA-ASTD

Facebook is a registered trademark of Facebook, Inc. LinkedIn® is a registered trademark of the LinkedIn Corporation. Twitter is a registered

trademark of Twitter Inc.

P a g e 8

J a n u a r y 2 0 1 2

Special Interest Group Leaders

eLearning Lunch and Learn Kurt Steuck, Ph.D. kurt.steuck@sbcglobal.net

Training Exchange/CPLP Bonnie Taylor bonnie.taylor@gmail.com

General Information

Job Postings & Announcements admin@saastd.org

Meeting & Event Sponsorship marketing@saastd.org

Newsletter Submissions &

Advertising Rates publications@saastd.org

Chapter Mailing Address

San Antonio ASTD

P.O. Box 461566

San Antonio, TX 78246-1566

Chapter Phone Number (800) 597-6305

Chapter Website http://www.saastd.org

SPONSOR THIS SPACE

1/3 Page Size in COLOR starting at $63 per month

To place an ad or for more information, contact publications@saastd.org

P a g e 9 J a n u a r y 2 0 1 2

SA-ASTD Learning Meetings All SA-ASTD Learning

Meetings (formerly

known as Chapter Meet-

ings) are held on the 3rd

Wednesday of the month

at the Doubletree Hotel at

410 and McCullough

(across from North Star

Mall). Remember we only

accept cash and checks at

Learning Meetings. We

cannot process credit or

debit cards. Register for

our Learning Meetings at

http://www.saastd.org.

January 18 Dinner — 6 p.m. to 8 p.m.

February 15 Dinner—6 p.m. to 8 p.m.

March 21 Lunch — 11 a.m. to 1 p.m.

April 18 Dinner—6 p.m. to 8 p.m.

Monthly Special for SA-ASTD Chapter Members:

$10 SA-ASTD Members with reservations (no meal) $20 SA-ASTD Members with reservations (with early registration, meal included) $30 Prospective Members or Guests (meal included) $30 National Only ASTD Members (meal included)

eLearning Lunch & Learn Wednesday, January 26

11:30 a.m. —1:00 p.m.

County Line Bar-B-Q, 10101 IH 10 West, San Antonio, TX 78230

Topic: TBD (Watch http://www.saastd.org)

If you are interested in presenting, to get on the mailing list, or for more information, please contact please Kurt Steuck at kurt.steuck@sbcglobal.net. Please visit http://www.saastd.org to confirm meeting dates, review monthly topics, or to register for the next eLearning Lunch & Learn.

The Training Exchange

P a g e 1 0 J a n u a r y 2 0 1 2

Topics

Jan 28 Contact Bonnie Taylor for more information!

8:00 a.m. to 9:30 a.m.

Last Saturday of Every Month

No Fee to Attend

Open to all

Workplace Learning

Professionals

SUPPORT OUR CHAPTER!!!

Use Chapter ChIP Code:

CH7086 When purchasing the

ASTD Learning System or other CPLP Study Aids!

A Special Interest Group of SA-ASTD

Are you open to sharing your experiences in training and development? Do you like networking with other work-

place learning professionals?

SET GOALS • SHARE EXPERTISE • TRADE IDEAS

The Training Exchange SIG meets at the La Madeleine at Park North

722 NW Loop 410, San Antonio, TX 78216 (Inside Loop 410 East, between

Blanco and San Pedro)

Need more information? Contact Bonnie Taylor

Phone: 210-471-1068 • bonnie.taylor@gmail.com

Join our Yahoo! Group: http://groups.yahoo.com/group/SA-TrainingExchange/

P a g e 1 1 J a n u a r y 2 0 1 2

Suited for Success A Community Service Project of San Antonio ASTD

Spring Session Begins April 3! Seeking Volunteers!

Another fantastic Suited for Success series was completed on

November 29th. Congratulations to the graduates and to the

volunteers for contributing their time to help others gain job

skills! Our next session is tentatively planned for April 3—June

12.

All sessions are held on Tuesdays from 6:30 p.m. to 7:15 p.m. at

SAMMinistries, 5922 Blanco Road. If you are interested in

volunteering in this program, please contact Tammy Williams at

community@saastd.org.

The Learning and Performance Summit 2012: Building Blocks for the Future

Plans are already in the works for next year’s Learning and Performance

Summit!

Friday, June 15, 2012 Tesoro Headquarters

281 & 1604 San Antonio, TX

It’s not too early to volunteer. Contact Sharon

Noe at development@saastd.org if you are interested in being on the planning committee!

Keynote Speaker Tony Bingham with SA-ASTD President Tony Bowie at

LeAPS 2011

Travel Texas & Beyond

P a g e 1 2 J a n u a r y 2 0 1 2

Are you moving? Are you traveling? Consider these events!

Austin Chapter Date/Time: 1/20/12 @ 11:45 a.m. Program Title: Technical Training 9-1-1 Chapter Website: www.austinastd.org Brazos Valley Chapter (College Station Area) Date/Time: 1/12/12 Program Title: Succession Planning Chapter Website: http://brazosvalleyastd.weebly.com/upcoming-events.html Dallas Chapter Date/Time: 1/17/12 @ 6:00 p.m. Program Title: Time for Transformation: Yes or No? Chapter Website: http://www.dallasastd.org Fort Worth/Mid-Cities Chapter Date/Time: 2/2/12 @ 6:00 p.m. Program Title: How to Get Sales Training to Stick Chapter Website: http://www.astdfortworth.org Houston Chapter Date/Time: 1/17/12 @ 5:30 p.m. Monthly Program: Is There an App for That? Yes, ANSWER Analysis! Chapter Website: http://www.astdhouston.org West Texas Chapter (Lubbock & Panhandle) Date/Time: 1/10/12 @ 11:45 a.m. Monthly Program: Listen Up! Value of Play in the Workplace Chapter Website: http://www.westtexas.astd.org

CLIFF Notes SIG Meeting Predictably Irrational: The Hidden Forces That Shape Our Decisions by Dan Ariely The basic assumption that is shared by economists, and most people in general, is that humans are rational. This is the simple and compelling idea that we are capable of making the right decisions for ourselves. However, a competing view is that humans are irrational – that we are far from perfec-tion. Come delve into the reality of how people behave or make decisions and how you can leverage that information effectively. Date: 1/11/12, 6:45—8:15 p.m. Registration: $10 for non-members Location: 10435 Burnet Road, Austin, TX Register at http://www.austinastd.org/en/cev/122

SPONSOR THIS SPACE

Business Card Size

starting at $25 per month

P a g e 1 3 J a n u a r y 2 0 1 2

ASTD Education Programs Date Location Programs — Register at www.astd.org/education

February 1-March14 Online Essentials of Learning Transfer

February 7-21 Online Essentials of Performance-Based Job Aids

February 7-28 Online HPI Basics Certificate

February 7-29 Online E-Learning Instructional Design Certificate Online

February 8-22 Online Essentials of Articulate Studio

February 9-23 Online Essentials of Adult Learning

February 10-24 Online Essentials of Game Design

February 13-17 Online Essentials of Evidence-Based Training

February 16-March 1 Online Essentials of Social Media for Learning

February 17 Online Essentials of Adobe Captivate 5: An Introduction

Select programs may award CPLP Recertification Points. Select programs may be "Approved for Credit" for PHR / SPHR / GPHR recertification

credits and meets HR Certification Institute’s criteria to be pre-approved for recertification credit. See individual programs for details.

Use Chapter ChIP Code: CH7086 when registering for ASTD Programs!

P a g e 1 4 J a n u a r y 2 0 1 2

Future Forecast Date Event Time Location Contact

January 9 Board Meeting 6 p.m. to 8 p.m. TBD Al Aranda

January 16 Vice Presidents’

Planning Forum 7 a.m. to 9 a.m. Valero Headquarters Al Aranda

January 18 Member Recognition &

Appreciation Night 6 p.m. to 8 p.m. DoubleTree Hotel

Michelle Resendez-

Mata

January 28 Training Exchange SIG 8 a.m. to 9:30 a.m. La Madeleine Bonnie Taylor

February 6 Board Meeting 6 p.m. to 8 p.m. TBD Al Aranda

February 15 Learning Meeting 6 p.m. to 8 p.m. DoubleTree Hotel Rachel Perez

February 22 eLearning Lunch and

Learn SIG 11:30 a.m. to 1 p.m. County Line Kurt Steuck

February 25 Training Exchange SIG 8 a.m. to 9:30 a.m. La Madeleine Bonnie Taylor

March 5 Board Meeting 6 p.m. to 8 p.m. TBD Al Aranda

We want to make sure you receive the SA-ASTD Newsletter every month!

It’s possible that you are a member in good standing, but

cannot receive SA-ASTD emails because your Internet provider, IT Department, or email software is blocking our emails. Please contact Michelle Resendez-Mata at

technology@saastd.org if you are not receiving our emails. Please include info@saastd.org in your safe

sender box.

If this newsletter was forwarded to you, please consider joining SA-ASTD or attending one of our events.

For detailed information about our events, please visit www.saastd.org.

Encourage Your Colleagues to Join SA-ASTD TODAY!

For information about Individual Membership or Corporate Membership,

please email membership@saastd.org, or visit the SA-ASTD Membership Site.

P a g e 1 5 J a n u a r y 2 0 1 2

Book Review

The Learning & Development Book By Tricia Emerson and Mary Stewart

The following book review was excerpted from astd.org.

Everyone thinks they know everything about training. Right? We’ve all

gone to school, been trained on the job, and maybe endured the occasional

corporate seminar. But if you’re a professional in this field, you know that’s

familiarity, not expertise. Instructional design and implementation are not

as easy as they look. You know there’s an art to enabling people to truly

change their behavior, moving themselves and their organizations toward

the right future.

That’s what inspired The Learning & Development Book. Open the book to any page and you’ll find a

short chapter that holds one hard-won lesson -- the reward of decades implementing instructional

design in real-world settings.

Why should learning be more like playing?

Is the culture of your organization working against you?

Should you really measure the effects of your training program?

Have you ever thought that learning begins when training ends?

Each chapter holds a nugget of wisdom on subjects like these. Whether you’re a battle-tested edu-

cator or embarking on your first big training job, we hope we can give you tips, tools, big ideas, and

(bonus!) a smile.