r&s dept innovations (1)
TRANSCRIPT
Innovations in Registration and Stamps department
Srinivasulu VemulaDIG Registration,
Hyderabad, Telangana State
Innovation is all about making simple
“any intelligent fool can make things bigger, more complex, and more violent. It takes a touch of genius – and a lot of courage – to move in the opposite direction”
` -- Albert Einstein
Innovation
Doing things right – efficiency
Doing right things – effectiveness
Innovation in both the areas gives tremendous results
Public services – innovation
ANYWHERE REGISTRATION WITHIN THE DISTRICT
Broken the monopoly of Sub Registrar
Provided option to the citizen to choose his Sub Registrar
Citizen bargaining power enhanced
Sub registrars become more friendly
Reduced harassment
Challenges: protection of government lands; officers with low level of knowledge are attracting more customers
ASSURANCE
RULE 26 (K) INSISTING FOR THE EXECUTION OF BOTH BUYER AND SELLER OF PREVIOUSLY REGISTERED SALE DEED IN CASE OF CANCELLATION
SECTION 22A PROHIBITION OF REGISTRATION OF GOVERNMENT LANDS
PATTADAR PASSBOOKS AND TITLE DEEDS WEBLAND ENABLING TITLE ASSURANCE IN RESPECT OF AGRICULTURAL LANDS
STATUTORY CHANGES – STAMP ACT
First charge – deficit stamp duties – effective step
S.394 Companies Act –Chargeability of amalgamation, mergers
proposals
RESPONSIBILITY ON BANKS TO PAY THE STAMP DUTY
AUDIT OF PUBLIC AND PRIVATE PREMISES
RESPONSIBILITY TO COLLECT AND PAY STAMP DUTY ON THE STOCKEXCHANGES/BROKERS IN RESPECT OF CAPITAL MARKET TRANSACTIONS
TECHNOLOGICAL
1998 – historical year – flagship project of State - CARD
century old department transformed as hitech
Is it computerisation or using computers for registration? Manual vs computer system
Whether objectives are achieved
Simple, fast, reliable, transparent – whether achieved
Whether computerisation is panacea for all maladies?
DIGITIZATION OF OLD RECORDS
Hyderabad RO – huge manual records right from 1850s to 1998
Moist, heat, whiteants, deterioration
Crime – tampering, tearing of record
Assurance was at threat – public faith was at stake
Universal digitization of public libraries – inspiration
Digitized old records – no threat to public record
MEE SEVA CENTRES
Whether these centres achieved the set goals
Whether the citizen is happy
Whether number of trips of the citizen to the public offices were reduced to get the service
Whether dismantling the original systems is the only solutio
Whether we are importing any good individuals to handle these institutions
Socities, firms registration through mee seva – more cumbersome
High court judgement
Parallel services – shall be encouraged
ECS AND CERTIFIED COPIES THROUGH WEB
PAYMENT GATEWAY
ELIMINATION OF INTERMEDIARIES INCLUDING MEE SEVA
BUSINESS PROCESS MODIFICATIONS
Telgi scam
Introduction of challan system instead of stamp paper usage
Now, the people get NJ stamp papers up to Rs.100/- value
linking sub registry office with sbh/sbi branches
Further improvements required
Marriage registration – delay condonation – powers to sub registrar instead of district registrar – hassle free
WHAT ARE IN STORE
LINKING WITH AADHAAR
DATA ENTRY BY CITIZEN
TEMPLATES – PREPARATION OF DOCUMENTS BY PARTIES
FLEXIBLE TIMINGS
SIMPLIFICATION OF TAX RATES
ANYWHERE REGISTRATION IN THE STATE
BHU BHARATHI – INTEGRATED LAND INFORMATION SYSTEM –TITLE ENABLING
Bigger goals
Title assurance
Evolutionary or revolutionary innovation (to achieve this goal)
Torrens' law or jugaad?
Payment system – arresting the frauds in remittances
Market value system – IT and other departments – reduction of black money
Integration of departments – revenue, survey, municipal/ panchayat, urban development, planning, registration etc
Public services - innovation
Keep the ear on the ground and listen carefully
Participation of insiders is the key in success of any innovation
Ideas from outside without support from inside heading for failure
Team building
Small doses – kaizen
Defining the clear goals, objectives
Should not be a crazy
www.registration.telangana.gov.in
www.registrationacts.in