Role of Technology for Travel Intermediaries

The world is known to the miracles of technology in every little field these days.

Likewise, the usage of internet, technology has created a lot of waves in every

industry specifically Travel industry. Let us see how technology has changed the

face of Travel Intermediaries.

- While computers were used previously in the travel business, now a days

with advanced technology, data storage has become faster and better.

Also, software like Unit 4’s Central Command helps agencies manage and

organize their data well.

- High speed internet enables travel intermediaries to be connected with not

only their customers but also their business partners across the globe

through instant video/voice calls. Hotel bookings and coordination that

used to take hours earlier is now more sorted. Hence, coordination is more

facilitated by technology.

- Internet has now given way to self-booking of hotel rooms and trips. This

has decreased the involvement of any middle person (travel agency).

Customers now go online, search for options of hotels, compare rates and

book the rooms- all by themselves! So in this case, it is an unpleasant

scenario for travel agencies who have been traditionally relied on as

intermediaries between customers and travel services.

- Despite of the sea change, travel intermediaries are adapting to technology

to make their services better as still there is a majority share of market that

continues to book trips through them.

Address:

QuadLabs Technologies Limited

720, JMD Megapolis, Tower B,

Sohna Road,Sector 48,

Gurgaon 122018, Haryana, India

Phone: +91 9560509246, +91 124 663 699

Web: http://www.quadlabs.com Email: marketing@quadlabs.com