rob scott director & principal: deloitte human capital · rob scott director & principal:...
TRANSCRIPT
Date: Thursday 30 Apr 2020 (Australian Eastern Time)
Time 12:25PM - 1:05PM
Venue: Webinar
Rob Scott
Director & Principal: Deloitte Human Capital
ENGAGEMENTEMPLOYEE
Changing
Workplace
Changing
Workforce
Digital
Environment
ENGAGEMENTHUMAN
Changing
Workplace
Changing
Workforce
Digital
Environment
A O N H E W I T T 2 0 1 7 T R E N D S I N G L O B A L E M P L O Y E E E N G A G E M E N T .
The ultimate ‘data result’ from Engagement is not a great reflection of our efforts
The ultimate ‘data result’ from Engagement is not a great reflection of our efforts
Wellbeing
X-
Spot
Physical Wellbeing
Mental Wellbeing
Social Wellbeing
Financial Wellbeing
‘Co-Zation’
‘Simplexity’
Physical Environment
Artificial Environment
Virtual Environment
Digital Environment
Wel
lbei
ng
X-
Spot
BIRTH TIME SPACESENSE &
SENSATION
PHYSICAL FAMILY FRIENDSHIP CHILDHOOD
PLAY CHANGE ADULTHOOD COMMUNITY
SOCIETY CULTURE AESTHETICS NATURE
SICKNESS & PAIN PROBLEMS COMPETITION FAILURE
LEARNING KNOWLEDGE BELIEF SPIRITUALITY
LOGIC IMAGINATION RATIONAL SUCCESS
REST MOTIVATION EMOTION EMPATHY
FEAR JOY HATE & ANGER CONFLICT
DESTRUCTION FREEDOM PRIVACY CONSTRAINT
CREATIVITY SPONTANEITY WORK HAPPINESS
SELF-
REALISATIONAGEING MORTALITY LOVE
Physical
VirtualArtificial
Physical
VirtualArtificial
J A C Q U E S E L L U L : T H E T E C H N O L O G I C A L S O C I E T Y
?• Great Technology for customers
• Focus has been on automating traditional
customer processes (technology
enablement)
• Significant impact on sustainability
• e.g. Spotify and #Slack never used
banks when they listed
• Since 2000 banks loosing up to 43%
in stock market listing services
revenue
• Tools like Axial (know as the ‘Tinder
of M&A’). In 2015 26% of Mergers
over $1 billion took place without
banking financial advice
?
• Significant self control
• Personalised
• Choices
• Seamless
• Unique experience encourages
Engagement, which is why EXPEDIA has
a market cap of $20 billion and a P/E
ratio of 46 (double the average)
The average US worker spends 25% of their
day on email
80% of all companies rate their business
“Highly complex” or “complex” for
employees
The average mobile phone user checks
their device 150 times a day
40% of US workers think
work success and work-life balance is
impossible
49% of US workers work 50 hrs or more per
week, 20% at 60+ hrs per week
J O S H B E R S I N : H U M A N C A P I T A L T R E N D S
Fewer than 16% of companies have
programs to ‘Simplify Work’
A L E X A N D E R K J E R U L F , T H E C H I E F H A P P I N E S S O F F I C E R : W O O H O O I N C .