Is compassion a patient’s right?

BEGINNING

This talk is about compassionBEGINNING

MIDDLE: CONCEPT 1. Where are we?

Image by Steven Depolo on flickr

In what way are you suffering?

Body et al, EMJ. doi:10.1136/emermed-2013-202860

Body et al, EMJ. doi:10.1136/emermed-2013-202860

What are you hoping for?

Body et al, EMJ. doi:10.1136/emermed-2013-202860

What has eased your suffering?

MIDDLE: CONCEPT 1. The Future

What stops us from feeling compassion?

• “LET’S FACE THE TRUTH ABOUT OUR UNCARING, SELFISH AND CRUEL NHS” – The Telegraph, 8th Feb 2013

MIDDLE: CONCEPT 2. Where are we?

The Good Samaritan Study• Why are healthcare providers sometimes

not compassionate? Bystander effect. Good Samaritan study (Darley and Batson 1973. 63% low hurry stopped, 45% medium, 10% high hurry stopped.

MIDDLE: CONCEPT 2. Where are we?

Compassion fatigue• What is compassion fatigue? • What causes it? • How can we get past it? Mother Teresa – her

Sisters must take a year off every 4-5 years • We can get past this. We must get past this.

Look into the eyes of the patient… • Must finish with an example of the importance

of compassion

MIDDLE: CONCEPT 2. Where are we leading to what is the future?

https://pbs.twimg.com/media/CAlSpqGUwAEtysF.jpg:large

But is compassion a patient right?

MIDDLE: CONCEPT 3. Where are we?

What's a RIGHT?

What about the right to good clinical care? Which is more important?

• Is clinical ability inversely proportional to bedside manner?

• Which do patients value more?

MIDDLE: CONCEPT 3. Where are we?

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"Sépulcre Arc-en-Barrois" by Vassil CC via Wikimedia Commons

KNOW your emotions

MANAGE your emotions

MOTIVATE yourself

Have EMPATHY

RELATE to others

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