compassion fatigue: when helping hurts · compassion fatigue compassion fatigue is is the negative...

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Compassion Fatigue: When Helping Hurts KIZZY LOPEZ, ED.D. COORDINATOR, RENAISSANCE SCHOLARS PROGRAM CALIFORNIA STATE UNIVERSITY, FRESNO DIANA KARAGEOZIAN, LCSW CLINICAL CASE MANAGER, STUDENT HEALTH AND COUNSELING CENTER CALIFORNIA STATE UNIVERSITY, FRESNO SARA GAMEZ, ED.D. ASSOCIATE DIRECTOR, STUDENT SUPPORT & EQUITY PROGRAMS CAL POLY POMONA CSU Basic Needs Conference Sacramento State, Sacramento, CA February 7-8, 2018 #CSUBasicNeeds

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Page 1: Compassion Fatigue: When Helping Hurts · Compassion Fatigue Compassion Fatigue is is the negative aspect of helping those who experience traumatic stress and suffering. Compassion

Compassion Fatigue: When Helping Hurts

K I Z Z Y L O P E Z , E D . D .C O O R D I N A T O R , R E N A I S S A N C E S C H O L A R S P R O G R A M

C A L I F O R N I A S T A T E U N I V E R S I T Y , F R E S N O

D I A N A K A R A G E O Z I A N , L C S WC L I N I C A L C A S E M A N A G E R , S T U D E N T H E A L T H A N D C O U N S E L I N G C E N T E R

C A L I F O R N I A S T A T E U N I V E R S I T Y , F R E S N O

S A R A G A M E Z , E D . D . A S S O C I A T E D I R E C T O R , S T U D E N T S U P P O R T & E Q U I T Y P R O G R A M S

C A L P O L Y P O M O N A

CSU Basic Needs ConferenceSacramento State, Sacramento, CAFebruary 7-8, 2018

#CSUBasicNeeds

Page 2: Compassion Fatigue: When Helping Hurts · Compassion Fatigue Compassion Fatigue is is the negative aspect of helping those who experience traumatic stress and suffering. Compassion

How we enter into this work?

#CSUBasicNeeds

Page 3: Compassion Fatigue: When Helping Hurts · Compassion Fatigue Compassion Fatigue is is the negative aspect of helping those who experience traumatic stress and suffering. Compassion

Who’s in the room?

• Why did you attend this workshop?

• What do you hope to gain from attending?

#CSUBasicNeeds

Page 4: Compassion Fatigue: When Helping Hurts · Compassion Fatigue Compassion Fatigue is is the negative aspect of helping those who experience traumatic stress and suffering. Compassion

Workshop Goals

• Briefly discuss the concepts of compassion fatigue and compassion satisfaction

• Self-care questionnaire • Share models of self-care (Internal and External)• Share tips, tools, and resources for self-care

#CSUBasicNeeds

Page 5: Compassion Fatigue: When Helping Hurts · Compassion Fatigue Compassion Fatigue is is the negative aspect of helping those who experience traumatic stress and suffering. Compassion

Compassion FatigueCompassion Fatigue is is the negative aspect of helping

those who experience traumatic stress and suffering.

Compassion Satisfaction

Compassion Satisfaction is about the pleasure you derive from being able to do your work.

Take a few minutes to share examples of times we have experienced compassion fatigue and compassion satisfaction

#CSUBasicNeeds

Page 6: Compassion Fatigue: When Helping Hurts · Compassion Fatigue Compassion Fatigue is is the negative aspect of helping those who experience traumatic stress and suffering. Compassion

#CSUBasicNeeds

Page 7: Compassion Fatigue: When Helping Hurts · Compassion Fatigue Compassion Fatigue is is the negative aspect of helping those who experience traumatic stress and suffering. Compassion

Compassion Fatigue Highly treatableChronic exhaustionDepersonalization (detached)Feelings of inequity toward others. “why aren’t they working as hard?”Irritability

BurnoutEffect of long term denial of personal needsReduced dedicationEmotional reactionsDeterioration of 1)Cognition 2)Motivation 3)Creativity 4) The capacity to differentiate (must be addressed now vs. can wait)Impact on social and spiritual lifeDecreased engagement

Secondary or Vicarious TraumaThe Victim Advocate and Title IX Symptoms mimic those of PTSDReexperiencing of eventHypervigilance & arousal (reactive)Both Burnout and Secondary trauma may not resolve without intentional efforts which include time off, counseling, holistic approach to wellness

#CSUBasicNeeds

Page 8: Compassion Fatigue: When Helping Hurts · Compassion Fatigue Compassion Fatigue is is the negative aspect of helping those who experience traumatic stress and suffering. Compassion

Self-Reflection Time...

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Page 10: Compassion Fatigue: When Helping Hurts · Compassion Fatigue Compassion Fatigue is is the negative aspect of helping those who experience traumatic stress and suffering. Compassion

How do we manage compassion fatigue?

Counseling Center at Fresno StateInformal survey responsesGratitude Tree, Walking trailsMeditation, Music, Exercise, Consultation Spending time with friends a familyExcessive Pinterest searches…twitter…instagramExtreme inappropriate laughter Avoidance and then marathon catch upObsessive shoe buyingExcessive Amazon buying and returningWe take everything seriously...We take almost nothing seriously

#CSUBasicNeeds

Page 11: Compassion Fatigue: When Helping Hurts · Compassion Fatigue Compassion Fatigue is is the negative aspect of helping those who experience traumatic stress and suffering. Compassion

Model of Self Care (Internal)

Self-Compassion

• Self-kindness vs. self judgement

• Common humanity vs. Isolation

• Mindfulness vs. Over-identification

#CSUBasicNeeds

Page 12: Compassion Fatigue: When Helping Hurts · Compassion Fatigue Compassion Fatigue is is the negative aspect of helping those who experience traumatic stress and suffering. Compassion

Share Your Ideas

#CSUBasicNeeds

#positivitypulse

Life is Better with Friends!

Page 13: Compassion Fatigue: When Helping Hurts · Compassion Fatigue Compassion Fatigue is is the negative aspect of helping those who experience traumatic stress and suffering. Compassion

Spirituality

• Set a morning ritual.• Set an evening ritual.• Check your emotional temperature.• Engage your senses.• Give your eyes a feast.• Write letters to yourself.• List your loves every day. • Have meetings with yourself.

#CSUBasicNeeds

Page 14: Compassion Fatigue: When Helping Hurts · Compassion Fatigue Compassion Fatigue is is the negative aspect of helping those who experience traumatic stress and suffering. Compassion

Models of Self-Care (External)

1. Go for a run or a light jog.2. Meditate or do deep breathing for five minutes.3. Take a break when you need it.4. Choose who you spend time with.5. Laugh heartily at least once a day.6. Eat green daily.7. Avoid emotional eating.8. Start a journal.9. Learn to say ‘No.’10. Stop overthinking.

#CSUBasicNeeds

Page 15: Compassion Fatigue: When Helping Hurts · Compassion Fatigue Compassion Fatigue is is the negative aspect of helping those who experience traumatic stress and suffering. Compassion

How Can Supervisors Help...

Emphasize and talk about self care

Model self care

Encourage staff

Recognizes the stress of job

Flexibility on schedule / allows for days off

#CSUBasicNeeds

Page 16: Compassion Fatigue: When Helping Hurts · Compassion Fatigue Compassion Fatigue is is the negative aspect of helping those who experience traumatic stress and suffering. Compassion

Video

An Experiment in Gratitude | The Science of Happiness

#CSUBasicNeeds

Page 17: Compassion Fatigue: When Helping Hurts · Compassion Fatigue Compassion Fatigue is is the negative aspect of helping those who experience traumatic stress and suffering. Compassion

ResourcesWebsiteshttp://www.proqol.orghttp://self-compassion.orghttps://swissharmony.com/burnout-what-is-it/the-phases-of-burnoutwww.nctsn.org/resources/topics/secondary-traumatic-stress

Articles https://spiritualityhealth.com/articles/2017/03/31/7-self-care-practices-support-youhttps://www.forbes.com/sites/payout/2017/09/19/practicing-self-care-is-important-10-easy-habits-to-get-you-started/#16e6ed55283a

Videoshttps://youtu.be/oHv6vTKD6lghttps://youtu.be/oHv6vTKD6lg

#CSUBasicNeeds