reykjavik – iceland - march 23 rd 2010 changing dynamics in a digitally connected world reykjavik...

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Reykjavik – Iceland - March 23 rd 2010 Changing Dynamics In a Digitally Connected World Reykjavik – Iceland - March 23 rd 2010 In Conjunction with SAF - 2010

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Reykjavik – Iceland - March 23rd 2010

Changing DynamicsIn a Digitally Connected World

Reykjavik – Iceland - March 23rd 2010

In Conjunction with SAF - 2010

Reykjavik – Iceland - March 23rd 2010

Changing DynamicsIn a Digitally Connected World

Reykjavik – Iceland - March 23rd 2010

Peter DennisPresident

Time Communications Group

Reykjavik – Iceland - March 23rd 2010

Established in April 1997 Electronic Marketing, Distribution & Yield

consultants to the travel industry Providing:

Creativity – innovative & targetedCapability - technical know-how, evaluation & technology watchService - convenience, empathy & commitmentConsistency - objectives, values & visionDiscipline - scheduling, cost control & management training

Time Communications Group

Reykjavik – Iceland - March 23rd 2010

Our Creative & Multimedia Partners

www.fresh01.com

www.imaginecommunication.eu

Time Communications Group

Reykjavik – Iceland - March 23rd 2010

Time Communications Group

Reykjavik – Iceland - March 23rd 2010

Reykjavik – Iceland - March 23rd 2010

A Saga of Our Times...

2009 Was the worst year of economic stability world-wide for 50+ years....Who is to blame?

And who are the real winners?

Are we really out of the woods?

Reykjavik – Iceland - March 23rd 2010

A Saga of Our Times...

We are also losing faith in those that are supposed to Govern us....i.e. UK Government ministers expenses scandal..The Iceland riots

January 21st 2009..

Reykjavik – Iceland - March 23rd 2010

However...

Reykjavik – Iceland - March 23rd 2010

Something Interesting is also Happening...

Reykjavik – Iceland - March 23rd 2010

By the end of 2009:

1 Trillion unique URL’s in Google’s index 2 Billion Google searches per day 30 Million Tweets per day

63% of Twitters are Male

200,000,000 active users of Facebook

250 billion Facebook pages viewed per month

1.8 Billion Internet users worldwide

250 Billion e-Mail’s per day

1 Billion YouTube videos watched per day

Reykjavik – Iceland - March 23rd 2010

A Glimpse into The Future NOW... The “Cloud” is coming

Good-Bye traditional networking 1,111,991,000 Tweets so far on Twitter 200,000,000 log-in to Facebook every day Generation “Z” – Peer Group is king In 1995 -1.3 Billion RFID Tags in circulation By 2010 (THAT’S NOW) 33 Billion RFID Tags 3.3 Billion mobile subscriptions For most of the young their 1st Internet

experience ................will be via a mobile device!

Reykjavik – Iceland - March 23rd 2010

The Social Media Revolution

Are You Ready?

Reykjavik – Iceland - March 23rd 2010

The Social Media Revolution

Reykjavik – Iceland - March 23rd 2010

Reykjavik – Iceland - March 23rd 2010

The Social Media Revolution

Clay Shirky at the 2006 O'Reilly Emerging Technology Conference. *Credit: James Duncan Davidson/O'Reilly Media, Inc

Clay Shirky

Author, Consultant,

Professor at NYU

“Us Now” Film

“A revolution doesn’t happen when society adopts new tools.

It happens when society adopts new behaviours...”

Reykjavik – Iceland - March 23rd 2010

The Social Media Revolution

Reykjavik – Iceland - March 23rd 2010

Communication 3.0

Unprecedented Change in...

Communication, Commerce and Entertainment

Reykjavik – Iceland - March 23rd 2010

On-Line Reputation Virtual Presence Digital Identity

Communication 3.0Ability to Think Differently – Monitor and Keep in Touch...

Source: Gerd Leonhard – Media Futurist

“In the past you were what you owned.

Now you are what you share...”Charles Leadbeater – We Think

Reykjavik – Iceland - March 23rd 2010

Biometric technologies are starting to provide automated authentication of people

through the measurement of physical characteristics unique to each individual

Biometrics...

Reykjavik – Iceland - March 23rd 2010

The Culture of APPUse Theirs to Build Yours...

Reykjavik – Iceland - March 23rd 2010

The Culture of APPUse Theirs to Build Yours...

Reykjavik – Iceland - March 23rd 2010

The Culture of APPUse Theirs to Build Yours

Reykjavik – Iceland - March 23rd 2010

Adding Value...

Reykjavik – Iceland - March 23rd 2010

Winter Tourism Opportunities in Iceland...

Adding Value...

Ice Hotel?

Reykjavik – Iceland - March 23rd 2010

Unique sports – Extreme sports festival Gastronomy – Seafood festival Incentives – dog sleds, igloo’s, Ice race Arts & Music festivals Culture – Clothing, Jewellery, Pottery etc

Winter Tourism Opportunities in Iceland...

Adding Value...

Ice Hotel?

Reykjavik – Iceland - March 23rd 2010

Its all About Perception...

Brand Quality Timeliness Trust Delivery Taking the pain away

“Flood Your Senses”

“Iceland Is Good 4U”

Reykjavik – Iceland - March 23rd 2010

The Real Killer “App”is to Make it as Easy

as Possible forPeople to do Business With You

Across all Channels !!

Conclusions and Next Steps...

Reykjavik – Iceland - March 23rd 2010

Have clearly identified “drivers” and know where your demand is coming from

Have a proper structured: Selling, Yield, Distribution and Communications strategy

Understand how channel providers determine their value Keep abreast of your competitor activity & know their drivers

and equally where their demand is coming from Keep-on searching for opportunities to add unique value keep on top of your Electronic Distribution and

Communications strategy…. Today it’s your front door!

Strategy for Growth...

Reykjavik – Iceland - March 23rd 2010

Take Home...

Don’t shoot / fire the young who break the rules…

Learn from them Exploit their knowledge and

experience Embrace the change they bring

Reykjavik – Iceland - March 23rd 2010

Changing DynamicsIn a Digitally Connected World

Reykjavik – Iceland - March 23rd 2010

[email protected]

THANK YOU

I WISH YOU EVERY SUCCESS !