retail management hero (rmh) · 6/28/2019 · • payment add-ins: installs the payment add-ins to...

$: RETAIL MANAGEMENT HERO (RMH) · 6/28/2019 · • Payment Add-ins: Installs the payment add-ins to the Program Files (x86)\Retail Hero\RMH POS\Extensions\PaymentAddIns folder so$
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RETAIL MANAGEMENT HERO (RMH)

Release Notes

Version Number 3.7.1

Release Date June 28, 2019


Contents

1 GENERAL .............................................................................................................................................. 3

2 CHANGES AND IMPROVEMENTS ........................................................................................................ 4

3 STORE MANAGER BUGS FIXED ............................................................................................................ 5

4 STORE MANAGER KNOWN ISSUES ...................................................................................................... 6

5 POS BUGS FIXED ................................................................................................................................... 8

6 POS KNOWN ISSUES ........................................................................................................................... 10

7 SUPPORTED CERTIFIED PAYMENT PROCESSORS ............................................................................... 11

8 ADDITIONAL PRODUCTS OR SOFTWARE INCLUDED .......................................................................... 12


1 GENERAL

Retail Management Hero (RMH) 3.7.1 is a maintenance release that carries over all features from its

predecessors.


2 CHANGES AND IMPROVEMENTS

The following changes and improvements are available in RMH 3.7.1.

POS: Add an option to generate a new voucher during a return

BOM: Insert register ID column in the batch export files (both CSV and XML)

BOM: When exporting Purchase Orders remove the header from all pages except the first one

Note: To upgrade to RMH 3.7.1 from earlier versions, you must first completely uninstall the old version

and install the new one.


3 STORE MANAGER BUGS FIXED

Zendesk ID Title

Z-1471 Purchase receipt template configuration field show some strange text

Z-842 Detailed and Analysis Tax Reports Inaccurate

Z-2224 Central - saving a PO in store throws an error on SupplierTaxID

Z-2033 BOM > Purchase order : Purchase Orders not showing as placed

Z-2217 Differing Results in Reports when setting manual or Last Week etc

Z-2227,Z-2238 Reports not reflecting regional settings

Z-2034 BOM > Purchase Order : Purchase Order status not updating upon refresh

Z-2137 Inventory Wizard 'Change Description' Extra Column

Z-2389 BOM > Print Statement : Failed to Email statement with error

z-2419 BOM > PO : Remove header on each page of Purchase order list

Z-2274 INVENTORY WIZARD PRICE CHANGE

Z-1983 Permissions, prevent cashiers adjusting pricing and performing discounts

Z-2160 Lot Matrix New Item Wizard Problem

Z-1433 Item wizard showing different item values for same supplier

Z-1342 Matrix item component items V3.5.11

Z-2344 Custom report error

Z-2428 Problem to read Summery in reports

Z-2420 BOM : Active reports defaulting to "OR" filters.

Z-975 Couple problems and request--Label Issue

Z-2252,Z-2565 Inventory Wizard mismatch error

Z-2483 Task pad in Manager does not show & character.

Z-2527 Adding existing items into matrix duplicates the item

Z-710, Z-714, Z-2500 RMH Store Manager Error Converting Data Type nvarchar to numeric

Z-1817 Inventory Wizard - Rounding not works as expected (fix is in VB code)

Z-2253 Inventory Wizard - Markup from Cost

Z-2475 "Find" window for items displays same lookup window.

Z-2031 Importing files in inventory wizard


4 STORE MANAGER KNOWN ISSUES

Zendesk ID Title

Z-1088 BOM > Inventory Wizard: Task 6000 blows up inventory values

Z-1282 PO receive: When receive PO and supplier has changed during PO receiving item supplier cost should be updated

Z-1339 Error Message When Uninstalling Manager

Z-1684 BOM > AR : On each print need to enter file name to create PDF

Z-1754 Customer AR accounts reporting stopped working on new version

Z-1774 BOM > PO reports : reports shows wrong item tax

Z-1800, Z-1750, Z-1876, Z-1720

(Support Ticket) AR: Occasionally AR transactions are not registered in the customer account

Z-1941 Account Receivable Report no data to display report error

Z-1956 Does not create A/R account from POS

Z-2065 Sale Start and End dates not recognized/displayed in Inventory Wizard results

Z-2082 Landed Cost Values not applying for purchase orders?

Z-2110 Item filtering on active reports migrated from RMS

Z-2177 Purchase Order line discount when currency is different than local

Z-2274 Cannot open Inventory Wizard "Error No:91" RMH Utilities, Object variable or With block variable not set

Z-2310 Week to Date Starts on Monday Now, Not Sunday

Z-2318 Test e-mail message when sending single statement

Z-2319 Account Receivables

Z-2325 [On Hold] Items : Show restart POS message when new assign

Z-2347 Cannot Remove Sales Rep and Cashier Attached to Customer

Z-2381 VOID - On Account Transaction

z-2419 BOM > PO : Remove header on each page and row space from Purchase order Receipt\Invoice

Z-2436 [COULD NOT REPRODUCE ON ATTACHED DB]]Journal - Unhandled exception

Z-2470 Add button not active when creating a matrix item

Z-2473 BOM > PO : Program Error

Z-2496 .TIF format unavailable in Item Properties

Z-2514 TD Merchant Solutions Setup assistance with Custom Panel commands

Z-2515 Memorized report not saving filters correctly

Z-2528 [waiting for Client] Matrix Data Issue - Wrong Descriptions

Z-2567 Slowness on Purchase Orders

Z-2605 RMHCM: Deadlock happening when delete ICW batch

Z-2606 RMHCM: Item creation wizard does not properly observe settings

Z-2679 Configuring mask for "NEXT NUMBER"

Z-2706 UI: Sales tax allow only 2 digits after decimal point


Z-2707 BOM: Post Batch not posting the correct information

Z-543 BOM: When open Manager and database collation is not standard it will show error


5 POS BUGS FIXED

Zendesk ID Title

Z-1743 While POS open Change Quantity Discount is not updating on POS

Z-980, Z-1718 When Cashier discount is limited POS will also apply this limit to the item specific discount

Z-2180 When item rollup = ON new item with the same Item lookup code will just add as increasing qty not a new item.

Z-1718 POS > Cashier Discount : Checks cashier discount exceeds for price level customer

Z-2204 Taskpad command Login_ChangeUserCommand does not work.

Z-2130 POS: Pole display issues

Z-1835 Gift Voucher Z Report Anomalies

Z-2289 RMH POS Integrated browser forces http connections

Z-2056 POS Tendering: POS generates double amount when 9 pressed right after +

Z-2261 When required customer is checked, cannot tender transaction

Z-2294,Z-2330 New Items not scanning in POS straight away

Z-2400 POS: Occasional Bad sorting when creating new TenderTotals records

Z-2431 Unknown item must press Esc to continue

Z-1325 POS > orders : Enable option "Payment on Layaway", to apply payment on new orders and partially pick up items

Z-2379 Elimination of the tax in RMH POS does not work when tax is included on RMH POS 3.7.0

Z-2410 Item_LookupDepCatCommand is not working

Z-2370 Item Quantity Discount Is Not Working

Z-2174 POS UI: Matrix items can't be shown properly when Detail{n} column has text (none)

Z-2366 RMH Custom command not working correctly.

Z-2506 Bug - RMH - POS - Taskpad and Custom POS Buttons Don't Render on Screen only after delay (Suspected Data File Size Related)

Z-2457 Sales Tax Analysis Report does not show Tax Exempt Sales

Z-2534 Next Receipt Button not Working in POS

Z-2529 Control Item's stock in transaction on hold

Z-2213 POS throwing error for receipt template not found, should skip

Z-1859 POS can create serial numbers even when RMH configured not to allow

Z-2460 Offset Loyalty problem

Z-2578 Paid on Layaway showing incorrect figure on x reports

Z-2574 Customer exempt from TAX not working.

Z-2579 POS: Customer cache query is very slow on the databases with many customers with long notes


Z-2594 TAX functionality is not working properly .

Z-2571 Voucher numbering error

Z-2586 Returns with currency

Z-2531 Sales tax toggled off in POS when customer added to sale with line items

Z-2466 POS > Toggle Tax : Cntrl+F5 to toggle tax doesnot work

Z-2626 POS allowing multiple instances

Z-2575 Credit Notes being allocated to invoices automatically even when set to manual

Z-2320 Incorrect information showing up on Journal

Z-2682,Z-2687 Customer Price Level not applied in POS

Z- 2514 TD Merchant Solutions customer and merchant receipts are not generated


6 POS KNOWN ISSUES

Zendesk ID Title

Z-1464 Tag Along should be always below main item on the screen and on the receipt

Z-1602 Emailing Receipts 40col & A4 from POS - Rendering differences between Printing & Emailing

Z-1848 [OnHold - RMH works same RMS] Price Level customer with open plu problem

Z-2053 Z Report errors

Z-2159 POS Performance: running really slow

Z-2308 Returns not appearing on z reads again

Z-2404 Receipt w/ signature line when tender = On Account not working

Z-2438 [AR - Waiting method from Rahul] Reprinting Receipt issues

Z-2469 Foreign currency not rounding when Tendering

Z-2484 Discounting entire transaction by negative amount causes error

Z-2519 Split Back Order and Cash Sales asking for incorrect total.

Z-2534 POS > Journal Button : Next Page Button not Working in POS

Z-2570 [OnHold-Not a POS bug] Layaway broke during upgrade from RMS

Z-2585 Wrong calculation in Net Display when using currency

Z-2599 AR account "Invalid ACCGROUP" but the account group exists.

Z-2616 PrintReceipt is not the Same in Journal Table

Z-2636 Custom button for website adds "HTTP://" by default.

Z-44 A\R : Show credit mem on Payment on Account window to apply

Z-543

POS: If database and server collation is SQL_Latin1_General_CP1256_CI_AS, POS will show an error message at the start

Z-662 [OnHold-No Work Around] RMH Invoice Full Page format - More items


7 SUPPORTED CERTIFIED PAYMENT PROCESSORS

Vantiv (VX805)

Vantiv (ISC250)

Cayan

Worldpay

Heartland

Optomany

Banctek

Transaction Services (TRX)

Smart Merchants Club (Pay Guardian)

PCEFT POS

Verifone

Shift4

Sound Payment

TD Merchant Services

Sterling

Elavon.

Note: When setting up Elavon, we have added an option for Test vs Live mode

Assembly Payments

CardConnect


8 ADDITIONAL PRODUCTS OR SOFTWARE INCLUDED

The following additional products or software packages have been included in RMH 3.7.1:

• Store Availability (HQ Service, POS Extension)

• RMH Loyalty Manager

• Payment Add-ins: Installs the payment add-ins to the Program Files (x86)\Retail Hero\RMH

POS\Extensions\PaymentAddIns folder so the user no longer needs to manually copy the add-in

dlls

• RMH Mobility (RMH PDA Server, RMH Picolink)

• Microsoft Point of Service for .NET (POS for .NET) v1.14: It is a class library that enables POS

developers to apply Microsoft .NET technologies to their products

retail management hero (rmh) · 6/28/2019 · • payment add-ins: installs the payment add-ins to...

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