CURRICULUM VITAE

AMMAR SAOOD

*(Trainings of CCIE Collaboration, 3rd Party Video & VoIP Integrations, MCITP,RHCE, Wireless, CANAC)

Ph -KSA# +966 -595245527

ammar_saood@hotmail.com

Passport # CN5973742

English, Urdu, Arabic (Basic)

PAKISTANI

PEC # TELE / 3136 SUMMARY

Strong multi-dimensional technical background with 10+ years of extensive Microsoft Platform Experience and 7+ years of blended experience in Cisco from Voice, Video, IM & Conference to Cloud Collaboration & 3rd Party Integration, Pre-sales to Consultancy & Auditing, from Coaching to career development and from LAN/WAN Networking to Data center, Virtualization, B2B, B2G, B2C and P2E Solutions

Specialties: - (Theoretical & Practical knowledge with hands On Experience)

1) Experience in design and deployment of large enterprise solutions in a global context, with deep experience in Cisco Unified

Communications, Telepresence, Conferencing, IP Telephony, Web conferencing, Cloud conferencing, Recording, streaming

and Mobility.

2) Leading cisco Industry solutions till date such as Financial Remote Expert, Telemedicine and Retail Banking, E-Learning

3) Design, presale, Implementation, Consultancy and deep dive Troubleshooting.

4) Influence over a broad range of solutions that create business value for our customers and managing crisis situations that

may involve technically challenging issues and diverse audiences.

5) 3rd party integration with Business solutions like Microsoft Exchange, Lync, O365, Skype for business, Avaya, Polycom etc.

6) Up-to-date with competitive technologies and products

PROFESSIONAL EXPERIENCE

KAIZEN is the Middle East leader in

the visual collaboration business

solutions. Based on advanced

knowledge of this emerging

technology coupled with local

expertise of business requirements,

challenges and opportunities, we

aim to work closely with our

partners and end customers to

provide unmatched services to

maximize their return on investment

in the visual collaboration space.

Sr. Consultant -UC & Collaboration (B2B, B2G, B2C and P2E)

(Technical team lead)

Maintain a current expert knowledge of products and services specific to

VoIP, Telepresence Video, Web and Cloud Collaboration Solutions. Covers

Voice, Video, IM, presence, Collaboration Edge architecture, Unity

Connection and Call Center, WebEx, Recording, Streaming and Mobility.

Full Scale End-to-end Design, presale, Implementation, integration,

Consultancy, Audit and Troubleshooting of Cisco Telepresence Video,

Unified Communication and 3rd party integrations with Business solutions

like Microsoft Exchange, Lync2010/2013, O365, Skype for Business and any

SIP/H323 vendor.

Analyze and interpret data captures and trace logs to resolve customer

issues in production environments specific to authentication, network

connectivity, messaging, SIP or VoIP and Unified Communications.

July’13 – Present

3 years+ (Saudia Arabia)

80%

90%

90%

90%

95%

100%

100%

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

Technologies

Performance %

VoIP, IM & Video

Conference, Cloud Collaboration and 3rd Party integration

Microsoft Servers & Integrations

Data Center & Virtualization

Wireless

Pre-Sales

Security

CURRICULUM VITAE

Complete Readiness assessment and Migration of old UCM, IMP, UCCX, CUC

to UCM/UCCX 11.x.

Act as a technical focal point in cooperative relationships with other

companies.

Assist clients with feasibility studies, RFP/FRQ/RFI equipment budgets, systems requirements and specifications.

Use trace analysis, debug skills, source code, and other proprietary tools, to analyze problems and develop solutions to meet customer needs; this may involve proficiency and expertise with REST or JSON APIs.

Professional Coaching including Administrative, Operator & End User

Training, Customized User guides and Services Manuals.

Attain and maintain certifications as required by manufacturer partners.

Writing Technical Documentation Proposals, LLD, HLD and develop configuration drawings for video and collaboration solutions for customers.

R&D on innovative solutions around Collaboration Solutions. Maintain strong working knowledge of released products, take ownership for product improvement, and participate in pre-release activities and BETA programs.

Strong Network and/or VoIP experience with underlying technologies such as Routing & Switching Protocols, TCP/IP, DNS, QoS, SIP, VLANs, and WAN protocols and technologies.

Leading Cisco Industry solutions till date such as Financial Remote Expert,

Telemedicine, Retail Banking and E-Learning.

Abdul-Latif S. Al-Ghamdi Trading Group is a fully registered and licensed Saudi Arabian Corporation in the City of Al-Khobar Eastern Region-Saudi Arabia

Technical Team Lead

Managing all the tasks related to Network designing & planning, Consultancy, BoQ, Server farm, IP Telephony and Traffic Management QoS.

Troubleshooting and smooth running of HP Core Infrastructure, Avaya IP Telephony Hyper V hosts including Microsoft CRM, TMG and other corporate Servers and their VPN connectivity with remote offices and 6 ISP's for Internet.

Complete Redesigning and rebuilding of ASGTE Data center. Performance & Appreciation Letter for Complete rebuilding & Redesigning of ASGTE datacenter.

May’13 – july’13 (Saudia Arabia)

Formerly AGCN Pakistan AGCN is the part of NTG group Saudi Arabia and has presence all over the Middle East, and has a complete portfolio of integrated ICT services for the large enterprise and public Sector markets

Network Engineer

Installation & configuration of Cisco Routers and Switches at Access,

Distribution and Core level with routing protocols, VLANS and various

configurations.

To maintain and troubleshoot LAN/WAN/Wireless/VoIP/Video).

Applying Provisional Acceptance Test (PAT), Network Ready For Use

(NRFU) on sites after Completion.

Active Directory Service, Resource Management, FTP Services,

Configuration of WDS, DHCP & DNS on Microsoft Windows Servers.

Sep’09 – April’13 (Pakistan)

CERTIFICATION Cisco Advance Video post-sales specialization -2015 Cambridge Certified Windows 2000 Associate (CCW2K) – November 2010

*Autodidact Courses CCIE Collaboration Cisco CCNP Router & Switching Cisco CCNP Wireless Red Hat Certified Engineer (RHCE)

Microsoft MCTS Microsoft MCITP

Linux Penetration Testing(BT5) Cisco NAC (CANAC)

CURRICULUM VITAE

*Professional Trainings

1. Cisco Advance Video post-sales specialization 2. Telepresence Video Sales Specialist Endpoints 3. Telepresence SMB Field Engineer 4. Telepresence Video Sales Engineer for Express 5. Cisco Meeting Server Intermediate (COLLAB250) Previously Acano Certified Expert

6. Cisco Meeting Server Advanced (COLLAB350) Previously Acano Certified Architect

PROJECTS COMPLETED: (Involved as a System integrator, implementation Engineer and Consultant)

Full scale Design, IPT & UCCX Migration, Green Field Deployment, Auditing & Consultancy of Cisco Collaboration solution with VoIP, Video, Conferencing, Recording, Streaming, WEBRTC, Public to Enterprise (P2E), 3rd party integration with Microsoft Lync, O365, and Skype.

Telemedicine projects with Hospitals & Medical cities (KFMC, KAMC, IMC-Jeddah, KFSH, KSMC)

Government sector projects (GACA, MOE, MOI, MoWE, GDNC, Tatweer, HRDF, National Border Guard (NBU), NGHA, TVTC)

Retail sector projects with (FORD, KUDU, Toyota ALJ)

Banking sector project with Alahli-NCB Bank.

Education sector projects with Universities (KAUST, SAU Al-Kharj University, Hail University)

2013 -16

(In Progress – with KAIZEN, KSA)

Redesign and rebuilt Data Center including HP Core, Avaya IP Telephony and Dell R710 Server farm with Hyper V hosts including Microsoft CRM,TMG and various corporate Servers and their VPN connectivity with Riyadh Jeddah offices and load balancing 6 ISP's for Internet using Advance policy based Routing (PBR).

2013

(ASGTE, KSA)

Full Deployment of Layer 2 Out Of Band Virtual gateway (L2-OOB-VG) of FFC Security Solution using Cisco Network Admission Control (NAC) Appliance with SSO for wired & wireless, designed to produce a sure & clean network Environment and its integration with Active Directory/RADIUS server.

2013

(FFC)

Complete Wireless Deployment for 12 Floors including Surveys, Software Simulation, and Configuration/Integration with existing network using Wireless LAN Controllers (WLC) and Access Points. Management of Complete Deployment using Cisco Wireless Control System (WCS 7.0).

2012

(FFC)

Deployment of Cisco Telepresence System CTS 3010 & its integration with CUCM. 2012

(Mobilink)

Fully Deployed Video Conferencing solution and configuration of Cisco MCU 4515 Video Conferencing Unit

and Cisco TMS and it integration with 29 Remote Sites of Tandberg VCS Profile 52’, 42’ Units.

2011 (FBR)

Configuring of Cisco Call Manager (Publisher/Subscriber) and IP UCCE servers on Cisco UCS virtualization

platform via EXSi.

2010 (PTCL)

TECHNOLOGIES SKILLS

Video & Collaboration:

VCS-C, VCS-E, Cisco Movi, FINDMe, TMS, TMSPE, TMSXE, TCS, MCU & vTS Multiparty, Managed FT,

Persistent Chat Rooms, Jabber for all platforms, IOS, Expressway C & E, B2B, MRA.

Voice (VoIP) & Application:

UCM 11, IM&P, UCCX, CUC, MSFT Exchange, Cisco MediaSense, Social Miner.

On Premises & Cloud Conference:

WebEx, Jabber Guest, Multiway, Conductor, CMR-Hybrid, Cisco CMS 1000

Industry Solutions:

Financial Remote Expert 1.9, Avizia Telemedicine and Cisco Tactical.

3rd Party Solutions:

Acano Core & Edge

WebRTC, XMPP, Lync Federation, SIP federation

Microsoft Operating Systems Platform (Windows XP to windows 10, Windows 2012 Server R2)

Microsoft Office, Microsoft Visio

Microsoft Lync 2010 and 2013, Skype for Business 2016, 0365 Reverse Proxy Servers.

CURRICULUM VITAE

Microsoft AD, DNS, DHCP, Exchange, FTP, Web, WDS.

Cisco Routers (29xx,39xx)

Cisco Switches (29xx,37xx, Nexus 3K,5K,7K)

Cisco NAC Appliance 3315 (CAM/CAS/CAA)

Cisco Wireless (Cisco 5508 Wireless Controller, Cisco 3600 Series Access Points, Cisco WCS 7.0)

Cisco Unified Computing and Servers BE6K & BE7K, UCS B series M4 Blade Servers, Cisco UCS

C240 rack mount Servers)

Linux OS platforms (Backtrack Linux, Red Hat Linux 6, Oracle 11.2g)

Linux penetration (LAN & Wireless penetration and exploiting using Armitage, Metasploit, Reaver

TOOLS VMware Workstation & vSphere 5.5, 6.0, vCenter

API tools POSTMAN

Cisco Prime PCD, PCA, PCP Wireshark, Putty, TFTP, FTP, SFTP, SSHD Tools

Kali Linux, Xiaopan OS

Acano Core & Edge

Powershell

ACADEMIC CAREER

Islamabad

2005- 2009

NATIONAL UNIVERSITY OF COMPUTER & EMERGING SCIENCES Bachelors in Telecommunication Engineering

Dean Honor Award winner CGPA= 3.14

2003- 2005 DIVISIONAL PUBLIC SCHOOL & COLLEGE

HSSC (Pre.Engg) with 852 marks

5 A’s in Physics, Chemistry, Mathematics, Pak studies & Islamic education

A Grade

2001- 2003

DIVISIONAL PUBLIC SCHOOL & COLLEGE Matriculation with 711 marks

5 A’s in Physics, Chemistry, mathematics, English and Computer sciences A-1 Grade

AWARD/HONORS

Enlisted in university Dean’s Honor List for Performance.

Did 2nd deployment in Pakistan for Cisco NAC Appliance 3315.

Honored with letter of appreciation for Configuring Complete Data Centre at ASGTE, Saudia Arabia.

Head of Engineering problem solving competition & debate society.

Certified organizer of events held by NU-FAST Islamabad. ‘NASCON 09’.

Actively participated in Speeches, Debates and quiz competitions.

MANAGEMENT SKILLS

People Skills: Proven track experience in technical resource management.

Client Facing: Professional client care, delivery and work flow management.

Teaching Skills: Experience in delivering technical education to customers and mentoring of colleagues and peers

Personal Skills: Honest, Smart, Autodidact, Hardworking, intellectual and Adaptable

Excellent presentation and training skills

Excellent interpersonal and people skills

EXTRA CURRICULAR ACTIVITIES

Football, swimming, cricket, badminton, chess.

Current Affairs, studying books, socializing, history, Religion, Essay writing, hiking and travelling, Research n Development on various technologies.

CURRICULUM VITAE

FINAL YEAR PROJECT

CIRCULARLY POLARIZED MICROSTRIP ANTENNA FOR WIRELESS COMMUNICATION

Modeled and Fabricated on Printed Circuit Board (PCB). An antenna used in almost all military applications & broadcast satellite navigation systems. Results were tested on Network Analyzer and verified from IEEE Paper.

LANGUAGE SKILLS English Fluent & Daily

Urdu Fluent & Daily

Arabic Novice & Occasional

REFERENCES Will be provided upon request.