republic services safety presentation€¦ · 13 republic services confidential human factors...
TRANSCRIPT
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Republic Services Safety Presentation
June 20, 2018
Deb Buckles – BU Safety Manager
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2Republic Services Confidential
Agenda
• Overview of Republic Services Safety Culture
• Focus 6 Program
• New Driver Training Program
• Employee Recognition
• Human Factors
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3Republic Services Confidential
Republic Services
Safety is our #1 Priority
Loss based safety programs are in place for all lines of business
Landfill
Recycling
Hauling
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4Republic Services Confidential
Safety – Strategic Approach
Our partnerships, programs and culture are all tied together
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5Republic Services Confidential
Together for Safer Roads
Companies driven to help make roadways safer for everyone
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6Republic Services Confidential
6
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7Republic Services Confidential
Focus 6 – Defensive Driver Training
Focus on the 6 most frequent & serious accident types• Backing
• Intersections
• Push/Pull/Lift (Strain/Sprain Injuries)
• Rear Collisions
• Rollovers
• Pedestrians
Driver engagement in sending the message is a key emphasis in 2018
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8Republic Services Confidential
Focus 6 – Defensive Driver Training
Monthly Training Program - Components• Video Presentations
• Hands on Exercises (Skills Course Activity)
• Management Memo
• Facilitator’s Guide
• Supervisor Coaching Card
• Poster
• Safety Clips
Hand on exercises include, backing skills courses and lifting exercises
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9Republic Services Confidential
Absolutes & Standards
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10Republic Services Confidential
Field Training Centers
20 Driver Training Centers and Safety Leaders in each Area.
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11Republic Services Confidential
New Driver Training Centers
Average time to Route Readiness = 30 Days
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12Republic Services Confidential
Employee RecognitionAward Frequency
▪ QuarterlyRecognize and reward
excellence in all areas of job
performance including
customer service,
efficiency, attendance and
safety.
Program Objectives
▪ Annually
Dedicated to Excellence
Recognize and reward
excellence in the area of
safety and continue to
motivate employees to
perform job duties in a safe
manner.
▪ Monthly
▪ Annually
Dedicated to Safety
Program to recognize and reward safety sensitive employees
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13Republic Services Confidential
Human Factors – Started in Aviation
• As an industry they could be happy because they have a 99.99% safety record. That was not good enough…
• People that pay 100% of the fare expect to get all the way there… and people that come to work don’t expect to get hurt.
The NTSB estimates that a passenger boarding a U.S. Carrier today has over a 99.99% chance of surviving the flight.
Current State
Accid
en
ts p
er
10
0,0
00
fl
igh
t h
ou
rs
0
20
40
601950
1955
1960
1965
1970
1975
1980
1985
1990
1995
2000
2005
Aviation History
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14Republic Services Confidential
Human Factors - OverviewHuman beings by their very nature make mistakes; therefore, it is unreasonable to expect error-free human performance. Shappell & Wiegmann, 1997
• It is not surprising then, that human error has been implicated in 60-80% of accidents in aviation and other complex systems.
• However, the rate of human error accidents has remained relatively stable over the past 20 years, whereas accidents associated with mechanical failures have been virtually eliminated.
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15Republic Services Confidential
HFACS– Swiss Cheese Model Approach
UNSAFE ACTS
PRECONDITIONS FOR UNSAFE ACTS
DIVISION LEADERSHIP INFLUENCES
ORGANIZATIONAL INFLUENCES
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16Republic Services Confidential
HFACS – Defining our Culture
HFACS is the foundation in determining gaps in our safety culture
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17Republic Services Confidential
Questions / Comments
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MRN/SWANA Mid-Atlantic Conference
Safety Leadership: Walking the Walk
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Who is Responsible
Who is responsible for the safety of our employees?
• The Employee
• Supervisors
• Office Directors
• Everyone
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The Right Person for the Job
• Does the person have the correct skill base?
• Is the person merely financially beneficial to the project?
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The Right Tool for the Task
• Don’t use makeshift tools
• If something is broken, don’t use it
• If equipment arrives in substandard condition, send it back for replacement
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Operational & Environmental Changes
Operational & Environmental changes can alter the course of work
• Situational Awareness
• Stop Work Authority
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Training is not Checking Boxes
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Questions?
6/23/2018