renault store - technical specifications service panel · 2018-06-20 · renault store / technical...

Service panelRenault Store - Technical specifications

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Integration on the facade of a Renault Atelier site

Integration on the facade of a secondary network

site

Description

Outlines

Exploded view

Technical principles

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Contents

© Renault Brand Stores - April 2018

Renault Store / Technical specifications for Service panel / Contents

General requirements

Overview

Colours and materials

General remarks

General technical requirements

1Technical requirements

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Renault Store / Technical specifications for Service panel / Technical requirements

1.1 Preamble

RENAULT expects all those involved in the "Renault Store" programme to meet theirobligations in terms of results as per the requirements of the Technical Specifications. Thegeneral rules and specificities set out below are to be considered as the minimum necessarythat has to be done to achieve the expected result.

1.2. Safety of persons and property

The supplier shall be able to provide proof that it has analysed the risks related to the servicesit is to provide and that its personnel and any sub-contractors have undergone sufficienttraining. Strict compliance with legislation in terms of safety and protection of workers isrequired.

1.3. Respect for the environment

Materials and methods which make it possible to reduce harm to the environment shall beused wherever possible (recyclable materials, energy-saving technologies, toxicity of materialsand products used, etc.).

The supplier shall be able to provide proof that it has the various administrative permits(operating permit, environmental permit) necessary to manufacture the various items ofequipment and that it complies with the operating conditions required by the legislation inforce or by the specific operating conditions in the countries concerned.

A global approach such as the ISO 14001 standard is recommended. e.

1.4. Quality

The supplier shall be able to provide proof that it works in accordance with ISO 9000 qualityassurance standards, formal certification being particularly recommended in this regard. Thesignwriter shall attach a specific Quality Plan to its offer to assure RENAULT of its capacityto supply finished products and spare parts that are compliant with the contractualrequirements, within the set time periods. It shall request its sub-contractors to do likewise.

The procedures applied must make it possible to:

• Be sure that the parts and products purchased, manufactured and supplied shall neitherbe used nor delivered before they have been checked and be recognized as compliant.

• Procedures shall be set out for identifying causes of non-compliance, which make it possible to provide sustainable solutions that can be applied more widely to resolve thenon-compliance and prevent it reoccurring.

These operations shall be recorded in the appropriate documents and be approved byRENAULT prior to being applied more widely.

• Track changes in the quality of products and assembly and removal services using inspection and audit indicators (incidents, complaints, etc. ).

This tracking shall result in preventive or corrective actions; they shall be approved byRENAULT before being applied.

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1.5. Compliance of messages and colours

Visuals must comply with the official images contained in this document.

All shades have a 40% satin finish unless specified otherwise. Particular attention should bepaid to complying with the colour code.

Compliance with the tolerances for the L.a.b. is required.

2.1. General technical standards

The reference base to be followed for design and manufacturing shall, at the very least, bethat required by Eurocode standards.

The regulations relating to the dimensioning of structures in force in each of the countriesconcerned shall be complied with taking climatic conditions into account.

The following obligations in terms of results must be met:

• Supported under their own weight, the equipment must appear perfectly horizontal andvertical.

• The parallel alignment of separate elements must be observed.

• Under normal wind conditions (Cf. NV65 and NF EN1991-1-4 (Eurocode 1)), the permissiblebend between the fastening and the point most distant from the fastening (dimension "d") shall not exceed d/100.

2.1.1. CLIMATIC CONDITIONS

Wind loads to be considered for the design of structures shall be taken from the Eurocode1 rules (EN 1991-1-3): zones 4 (28 m/s), roughness IIIb, force coefficient equal to 1.80.Anystructure situated in an unfavorable geographical area with regard to this load case shall besubject to a special design basis in order to meet the applicable standards.

2.1.2. DESIGN RULES

2.1.2.1 Aluminium structures

Design rules for aluminium structures - most recent edition of DTU rules (currently, July1976).

Applicable standard for the execution of structures: NF EN 1090-2 and Eurocode 9.

2.1.2.2 Steel structures

Design rules for steel structures CM 66 » - most recent edition.

Applicable standard for the execution of structures: EN 1093 and Eurocode 3.

2.1.2.3 Concrete blocks

Concrete blocks shall be of "weight" type with minimum reinforcement.

The concrete to be used shall have an ordinary Portland cement (OPC) content of 400 kg/m3(s’ 28=300 bars - s28=25 bars).

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2.1.2.4 Design calculations for plastic elements

Adapt the CM 66 rules using a safety coefficient of 2 for the stresses.

2.1.3. MATERIALS

2.1.3.1 General remarks

The materials used shall all be first-choice materials suitable for their envisaged use and theyshall be used in accordance with the rules of best industry practice for the profession andin compliance with the standards and regulations in force in France and in the Countries inwhich they are intended to be used.

The materials used shall not have any defect that is likely to compromise the durability ofthe structures. The equipment shall be easy to clean, maintain and service.

The materials shall be capable of withstanding harsh climatic conditions such as rain, snow,hail, condensation, dust and salt spray.

Operation must be guaranteed between - 20 and + 80 ° C.

2.1.3.2 Steels

Steels shall be either "hot finished" as per NF EN 10210 or "cold finished" as per NF EN10219-1 and 2. The quality of the steels shall be stated on the production drawings and itgoes without saying that the mechanical properties of the different types of steels must betaken into account for stability calculations.

All elements shall be manufactured in a covered, sheltered location.

After machining, welding, drilling, notching, etc. the elements shall be prepared prior to anti-corrosion treatment: brushing of welds, careful deburring, cleaning, shot peening and sandblasting.

The anti-corrosion treatment shall be performed by hot galvanization of a minimum of 80µm and shall provide fault-free protection for at least the period of the ten-year guarantee.

No machining may be carried out once the parts have undergone anti-corrosion treatment.

All fasteners and hardware (including hinges) shall be made of 18/10 stainless steel (NFE25.033).

2.1.3.3. Aluminium

The reference standard is NF EN 573-1. Parts used in a supporting structure shall be chosenfrom the "6000" series. For parts which are not used in a supporting structure, the "1000"series shall be acceptable.

The alloys are to be weldable.

The parts shall be carefully deburred and the welds shall be brushed before any protectivetreatment.

The visible parts of equipment shall be treated by the application of paintwork performedaccording to a "Qualicoat"-type procedure.

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2.1.3.4. PMMA

The PMMA shall meet at least the following characteristics:• Opal white Flat parts Flat parts

(values for a test piece machined unmachinedof 3mm thick) "cast" PMMA "extruded" PMMA

• Tensile strength > 75 MPa > 70 MPa

• Bending strength > 130 MPa > 120 MPa

• Bending modulus > 3,250 MPa > 3,000 MPa

• Unnotched CHARPY impact test strength > 12 MPa >10 MPa

• Expansion < 1 mm / 1 m / 10°C <1 mm / 1 m / 10°C

• Light transmittance > 50 % >33 %

The thermoformed panels shall be made of white, light diffusing, extruded PMMA in compliancewith the sheet manufacturer's heating parameters.

Where parts made of PMMA are more than 100 cm high, they shall be hung from the topby an adhesive PMMA cleat.

The thickness of the sheets shall be calculated in compliance with the tensile strengthstandards set out above.

2.1.3.5. Polycarbonate

The polycarbonate sheet shall meet at least the following characteristics:

• Uncoloured appearance

• Density > 1.2 g/cm3

• Tensile strength: 60 Mpa

• Expansion < 0.7 mm / 1 m / 10°C

• Light transmittance > 90%

2.1.3.6. Expanded foam

These following characteristics must be met:

• Material 9010 white PVC

• Density > 50 g/cm3

• UV-stabilized: 14 MPa

• Shore hardness D > 75

• Expansion < 1 mm / 1 m / 10°C

2.1.3.7. Paint

Painted parts must have an even appearance across their entire surface.

Defects such as pores, fissures, grains of dust, runs or waves of paint shall not be tolerated.

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Samples of painted rough parts shall be tested and accepted by RENAULT, after havingundergone the following tests performed by a certified body:

• Colour based on a LAB test with a MINOLTA 508 D colorimeter with D65 illuminant andthe observer at 10° and specular component included (the tolerances in the CIELAB colourspace are L +/- 1, a +/-1.5, b +/- 1.5).

• Gloss at 40 °: based on a test according to NF T 30064 standard.

• Gloss at 60 °: based on a test according to NF T 30064 standard

• Adhesion: resistance to peeling based on grid test.

Class 1, as per P UW 150 1. NF T 30038 standard

• Colourfastness:

QUV as per NF T 30036 after 200 hours of exposure.

Samples of each of the elements shall be supplied, upon request, to RENAULT for inspection.

2.1.4. ELECTRICAL EQUIPMENT

Assemblies with electrical equipment shall comply with the essential safety requirementsof the European Union. Within this framework, the supplier shall obtain a certificate (for eachtype of equipment) which must clearly state the compliance of the assemblies, and thus ofthe components, with:

• requirements relating to the safety and protection of users and all other persons (directive73/23/EEC without any lower voltage threshold)

• requirements relating to electromagnetic compatibility (directive 89/336/EEC).

The rating plate on each item of equipment shall display the CE mark indicating compliancewith these requirements.

The regulations relating to low-voltage signage in force in each of the countries concernedshall be complied with taking climatic conditions into account.

In addition, the following requirements shall be met:

Electrical equipment shall be compliant with the standards in force from the series NFC 15-100, NFC 20-010 and NFC 20-030, NFC 71, NFC 32 for France and the IEC 60364 internationalstandard.

This concerns the following in particular:

• Category one electrical installations and low-voltage illuminated signage installations.

• The fire behaviour of electrical equipment and the degree of protection of enclosures,

• Flexible and rigid low-voltage cables.

In addition, the equipment shall comply regulations relating to the suppression of interferencein inhabited areas and shall thus be delivered with interference suppression.

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2.1.4.1 IP rating

All the electrical equipment shall have a protection rating of at least IP 44-D.

2.1.4.2 Protection against electric shock

All equipment shall be "class 1".

2.1.4.3 Fasteners

The converters shall be placed in areas not subject to standing water.

The cables and sheaths shall be fastened to structures at 50 cm intervals.

2.1.4.4 Cable routing

Every cable or sheath passing through a metal part shall be routed through a cable gland.

Connection boxes.

An IP 44 sealed plastic connection box shall be provided at the inlet to each assembly. Thisbox shall be equipped with a 5-input connection pin for 4 mm wiring.

All the connection boxes shall have the markings P1+P2+P3+T+N.

2.1.4.5 LEDs

The white LEDs used shall have the following characteristics:

• Lifetime: 50,000 hours for a loss of initial luminous flux of 50 % at the end of the period

• 5 year guarantee for operation 10 hours per day with a maximum loss of luminous flux of 20 %

• Operating temperature of LEDs: between - 20° C and +50 °C.

• Minimum protection index: IP 67

• The LEDs used must comply with the following international standards: IEC 62504 TS Ed. 1, IEC 61231, IEC 62560 Ed 1, IEC 62031 LED module safety, IEC 61347-2-13 LED control gear.

2.1.4.6 Converters

The power supply converters for the LEDs shall have the following characteristics:

• Wide power supply voltage range (100 to 300 volts)

• Reversible protection against increase in temperature and overload

• Protection against short-circuits with automatic restart

• Minimum protection index: IP 67

• Operation compliant with: EN 55015, EN 61000-3-2, EN 61547, EN 61558-2-17

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2.1.5. FASTENERS AND HARDWARE

All fasteners and hardware used shall be made of stainless steel (non-magnetizable).

Aluminium "pop" rivets are accepted as long as the steel rods are systematically removed.

For welding, the wires and electrodes are to be compliant with NF 81.830.

2.1.6. ANCHORING SYSTEMS AND FASTENINGS

The plinths for all equipments shall be completely removable without having to removeanother element of the assembly. The plinths shall cover the attachment plates or fastenings.The attachment plates shall be easily accessible once the plinths have been removed.

For each of the assemblies which require a foundation block or fastening to a separatestructure, the signwriter shall provide the elements necessary, as well as the conditions tobe used to make design calculations for these elements (wind conditions and design calculationmethods).

2.1.7. IDENTIFICATION PLATE

Each finished product shall be marked with a metal identification plate on the structurewhich shall show at least the following information:

• Name of the signwriter

• Product code and batch

• Month and year of manufacturing

• The CE Marking if it is illuminated.

2.1.8. STORAGE

The finished products shall be stored in a dry and well-ventilated location.

RENAULT inspectors shall be able to have access to them at any time.

2.2. Guarantees

The suppliers undertake to offer the guarantee conditions below for their products:

• 2 year guarantee on the installation against defects and faulty workmanship,

• 5 year guarantee on the electrical equipment including the LEDs and converters,

• 5 year guarantee on the adhesive elements,

• 5 year guarantee on digital printing (anti UV treatment),

• 5 year guarantee on workshop-lacquered sheet metal,

• 5 year guarantee on the chrome-plated diamonds,

• 7 year guarantee on sheet metal and profiles pre-lacquered by the aluminium manufacturer,

• 10 year guarantee on the internal structures,

• 10 year guarantee on the PMMA acrylic panels.

General remarks2

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Integration on the facade of a Renault Atelier site


Renault Store / Technical specifications for Service panel / General remarks

Principle

On the Renault Atelier sites, the workshop baysare identified by a dark grey metallic coatingincluding the identification of the reception and anumbering of the workshop doors.

The Services panel is located near the customerreception and the first workshop bay, offeringproximity visibility.

The service panel1

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Integration on the facade of a secondary network site



Principle

The façade shown here is that of a secondarynetwork site, with no showroom, whose mainactivity is maintenance and repair.

The Services panel is located close to the customerreception when the place allows or otherwise, nextto the workshop bay.

The service panel

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RAL 9010 satin white

- Pre-lacquered aluminium sheeting, 15/10 mm thick

- Satin finish with 40% gloss

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Colours and materials



RAL 9005 black

- Satin or matt adhesive

Technical principles3

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General presentation

Renault Store / Technical specifications for Service panel / Technical principles


Description

The services panel allows you to specify theactivities proposed to the client.

As such, it is an expression of the customerpromise that must be personalized according toeach country or region.

For reasons of clarity and readability this panelwill be limited to 10 lines.

With a standard size of 2400 x 900 mm, this panelis located close to the customer reception and thefirst workshop bay, offering proximity visibility.

The service panel1 1 2 3

Jean RobertConcessionnaire

Allumage

Amortisseurs

Échappement

Échange standard

Filtration

Forfaits

Freinage

Pneumatiques

Révisions

Vidange

Nos services

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Description



Légende

RAL 9010 white painted aluminum sheet withraised edges, fixed on a natural aluminum frame.

Texts in black adhesive.

Stainless steel fixing screws on the upper part.

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Allumage

Amortisseurs

Échappement

Échange standard

Filtration

Forfaits

Freinage

Pneumatiques

Révisions

Vidange

Nos services

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2400

900

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Outlines



Key

Renault Life Bold typeface, capital on the first letter, Approach 103%, left alignment, black adhesive

Renault Life Regular typeface, capital on the first letter, Approach 103%, left alignment, blackadhesive

Front face in white pre-painted aluminum sheetRAL 9010 white

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158 108maxi 634 mm

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Exploded view



Key

Front face made of pre-painted aluminum sheet RAL 9010 white.

Texts in black adhesive.

Fastening with stainless steel screws.

Natural aluminum frame for use on masonry orcladding.

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renault store - technical specifications service panel · 2018-06-20 · renault store / technical...

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