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EMPOWERING HEALTH

Release Notes

Rx Medical

Version 6.14 – Build 04

(September 2016)

These release notes contain important information for Rx Medical users. Please ensure that they

are circulated amongst all relevant staff. We suggest that they are filed safely for future

reference.


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Contents

Introduction 3

Resolved Items 4

DERIVED FEE DETAILS 4

RX AUDIOLOGY 5

SMS SERVICE 6

STORE PROCEDURES 6

ACCOUNTS WINDOW 6

INVOICE SCREEN 6

PATIENTS TRANSFERRING FROM RX MEDICAL TO MEDTECH 7

PATIENT REGISTER 8

APPOINTMENT DIARY 9

APPOINTMENT WINDOW 10

PATIENT LETTER 11

APPOINTMENT BOOK 12

APPOINTMENT BOOK REPORT 13

APPOINTMENT BOOK COLOUR 14

PATIENT REGISTER 14

PATIENT’S ADDRESS 15

TIME BLOCK DELETION ISSUE 16

SMS ISSUE 16

TIME BLOCK TEMPLATE 18

APPOINTMENT VIEW 19

Enhancements 20

ELECTRONIC FUND TRANSFER (EFT) 20


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Introduction Rx Medical Version 6.14 Build 04 is a Patch Release of Rx Medical and can be downloaded

from the Medtech Global website: http://www.medtechglobal.com/au/

This document provides information on the changes made to the RxSQL version of Rx Medical,

including enhancements, screen changes, behaviour changes and resolved issues since the

last version (Version 6.13 Build 03).

NOTE: Rx Medical practices accessing the HI Server for IHI, HPI-I and HPI-O are required to install

the new version of the MedtechGlobalHIService application; i.e. CDA Bridge. Refer to the Rx

Medical Version 6.13 Build 03 – MedtechGlobalHIService document for installation procedures.

IMPORTANT NOTE

If you are not currently on Rx Medical Version 6.12 Build 99 and are upgrading to Version 6.14

Build 04 then it is mandatory to download and install the latest MedtechGlobalHIService (CDA

Bridge) and eHealth Certificate Installer Version 1.19 from the Medtech website once you have

successfully upgraded to Version 6.14 Build 04.

Please follow the installation instructions in the Rx Medical Version 6.12 Build 99 –

MedtechGlobalHIService document.

This upgrade is applicable to the Rx Medical General, Audiology and Osteology Editions only.

It IS NOT applicable to the DENTAL or ALLIED HEALTH editions of Rx Medical.

WARNING: It is HIGHLY recommended to employ ONLY qualified system engineers when

performing ANY SQL server, SQL client, and database upgrades. The consequences of ruining

an SQL or database upgrade could possibly lead to data corruptions, and as a result – data

loss and systems downtime.

If in doubt, please consult with your IT technician/service provider, or contact one of the

Medtech Channel Partners listed on our website:

http://www.medtechglobal.com/au/support-au/channel-partners-au/

IMPORTANT NOTE – BATCH PROCESSING

It is IMPORTANT to ensure that ALL your Medicare and DVA claims that are transferred

electronically have been completed, closed and transmitted before you upgrade to this latest

release version.

Failure to do so may result in existing claims having to be reversed and then reinvoiced in the

new version. This may impact on the financial workflow of your practice.

http://www.medtechglobal.com/au/

http://www.medtechglobal.com/au/










EMPOWERING HEALTH

Resolved Items

Derived Fee Details

When a provider registered with LMO creates a DVA Invoice, the fee amount in the Derived

Fee Details was populated with 0.05 cent higher or lower than the actual amount.

This issue has been resolved and the fee amount details in the ‘Derived Fee Details’ window

will be displayed correctly as shown below:


EMPOWERING HEALTH

Rx Audiology

After sending the Rx Audiology claim, the maintenance expiry date in the OHS field of the

Patient tab of the Patient Register was being displayed with a year higher than the actual date.

This issue has been resolved. The maintenance date in the OHS field of the Patient tab of the

Patient Register will be displayed with the actual date.

SMS Service

The SMS service was not working properly and there was an issue involving the sending and

receiving of SMS.

This issue has been resolved.

Store Procedures

The table store procedures were not being included properly while upgrading from Version

6.10 to Version 6.12.99.



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Accounts Window

The header of the ‘Accounts’ window was being displayed as Medical Director instead of

Accounts while connecting Rx Medical with Medical Director.


Invoice screen

When a non-vocationally registered practitioner configures a vocationally registered item as a

default, no warning message was displayed and the selected item was populated.

This issue has been resolved now and if the non-vocationally registered practitioner configures

a vocationally registered item, a warning message will be displayed and the selected item will

not be populated.

Hint : How to identify vocationally registered items


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Patients transferring from Rx Medical to Medtech

In Rx version XX, when a patient is newly added or updated in Rx, the details were not being

added or updated automatically in Medtech.

This issue has been resolved and now patient details will be updated automatically.


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Patient Register

In Rx Version 6.13, the Patient Register screen was not being refreshed after adding the

newsletter.

This issue has been resolved now and the patient letter will be refreshed after adding the

newsletter, as shown in the screenshot below:

Appointment Diary

Navigating with the ‘Go to Next Week’ and ‘Go to Next Month’ options in the Appointment

Diary was working very slowly.


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Appointment Window

When a user accidentally pressed the space bar after updating the Date column in the

‘Appointment’ window, the Date column would disappear.

Patient Letter

When a user opened a saved patient letter, the patient letter would open with the current

date rather than the saved date.



EMPOWERING HEALTH

This issue has been resolved and the saved patient letter will open with the saved date.

Appointment Book

The confirmed status colour in the Appointment Book was being displayed as grey rather than

displaying the correct colour set by the user.

This issue has been resolved. The confirmed status colour in the Appointment Book will be

displayed with the correct colour, as set by the user.


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Appointment Book Report

The Appointment Book preview was being displayed with different provider data – rather than

the selected provider – when the user tried to export the report to CSV.

This issue has been resolved and now the Appointment Book preview will be displayed with the

selected provider details.

Appointment Book Colour

The user was unable to set the colour in the Notes column of the Appointment Book.

This issue has been resolved and the user can now set the colour of the Notes column under

Diary Settings.


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In earlier versions, an error occurred when a patient’s usual debtor was set.

This issue has been resolved and now the user will be able to set a patient as the patient’s usual

debtor without any error.

Patient’s Address

When any one person belonging to a family changes the address, an address prompt will be

shown in order to update these details for the other family members. Despite selecting family

members for whom the address change needs to be actioned, the changes did not occur.

This issue has been resolved and now the address will be updated for the selected family

members.

Patient Register


EMPOWERING HEALTH

Time Block Deletion Issue

Users were unable to determine the reason behind deleted time blocks.

A new log has been introduced and whenever a time block gets deleted, the following details

will be captured:

• Time block ‘From’ time

• Time block ‘To’ time

• Practitioner ID

• Location ID, System name

• IP Address

• Login User

The log file will be created in RX Installed folder; e.g. C:\Program files(x86)\RXSQL\logs.

SMS Issue

Patients were receiving SMS reminders even after cancelling the appointment.

Screenshot of appointment booked for Patient 1 in 5:10 PM slots and cancel the appointment


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Screen shot of an appointment booked for Patient 2 in same time slot (5:10 PM)


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Screenshot of SMS Mail Box window showing Patient 2 appointment reminder SMS is being

sent to Patient 1

This issue has been resolved now.


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Time Block Template

Users were unable to change the Designation range start on date to Monday once the date is

changed to other.

This issue has been resolved and now the user can change the Designation range start on date

to Monday.

Appointment View

While navigating using the Go to previous day option in Appointment view, the screen used to

freeze and became non-responsive.


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Enhancements

Electronic Fund Transfer (EFT)

Medicare benefit cheques will no longer be issued to patients/claimants. Customers have to

register their bank account details with Medicare. Their benefits will be paid directly into their

bank accounts via EFT. This change excludes Pay Doctor via Claimant (PDVC) cheques, which

will continue to be issued. The changes will be included in the following reports based on

Medicare requirements:

• Patient Claims Store and Forward (PCS)

• Patient Claims Interactive (PCI)

Screenshot of Patient Claims Store and Forward (PCS)

This issue has been resolved .


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Screenshot of Patient Claims Interactive (PCI) Report


EMPOWERING HEALTH

For further information on this release or any other queries regarding Rx Medical Version 6.14

Build 04, please contact the Medtech Helpdesk via:

• Email: [email protected]

• Phone: 1300 362 333

• Fax: 03 9690 8010

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