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Release Notes
Rx Medical
Version 6.14 – Build 04
(September 2016)
These release notes contain important information for Rx Medical users. Please ensure that they
are circulated amongst all relevant staff. We suggest that they are filed safely for future
reference.
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Contents
Introduction 3
Resolved Items 4
DERIVED FEE DETAILS 4
RX AUDIOLOGY 5
SMS SERVICE 6
STORE PROCEDURES 6
ACCOUNTS WINDOW 6
INVOICE SCREEN 6
PATIENTS TRANSFERRING FROM RX MEDICAL TO MEDTECH 7
PATIENT REGISTER 8
APPOINTMENT DIARY 9
APPOINTMENT WINDOW 10
PATIENT LETTER 11
APPOINTMENT BOOK 12
APPOINTMENT BOOK REPORT 13
APPOINTMENT BOOK COLOUR 14
PATIENT REGISTER 14
PATIENT’S ADDRESS 15
TIME BLOCK DELETION ISSUE 16
SMS ISSUE 16
TIME BLOCK TEMPLATE 18
APPOINTMENT VIEW 19
Enhancements 20
ELECTRONIC FUND TRANSFER (EFT) 20
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Introduction Rx Medical Version 6.14 Build 04 is a Patch Release of Rx Medical and can be downloaded
from the Medtech Global website: http://www.medtechglobal.com/au/
This document provides information on the changes made to the RxSQL version of Rx Medical,
including enhancements, screen changes, behaviour changes and resolved issues since the
last version (Version 6.13 Build 03).
NOTE: Rx Medical practices accessing the HI Server for IHI, HPI-I and HPI-O are required to install
the new version of the MedtechGlobalHIService application; i.e. CDA Bridge. Refer to the Rx
Medical Version 6.13 Build 03 – MedtechGlobalHIService document for installation procedures.
IMPORTANT NOTE
If you are not currently on Rx Medical Version 6.12 Build 99 and are upgrading to Version 6.14
Build 04 then it is mandatory to download and install the latest MedtechGlobalHIService (CDA
Bridge) and eHealth Certificate Installer Version 1.19 from the Medtech website once you have
successfully upgraded to Version 6.14 Build 04.
Please follow the installation instructions in the Rx Medical Version 6.12 Build 99 –
MedtechGlobalHIService document.
This upgrade is applicable to the Rx Medical General, Audiology and Osteology Editions only.
It IS NOT applicable to the DENTAL or ALLIED HEALTH editions of Rx Medical.
WARNING: It is HIGHLY recommended to employ ONLY qualified system engineers when
performing ANY SQL server, SQL client, and database upgrades. The consequences of ruining
an SQL or database upgrade could possibly lead to data corruptions, and as a result – data
loss and systems downtime.
If in doubt, please consult with your IT technician/service provider, or contact one of the
Medtech Channel Partners listed on our website:
http://www.medtechglobal.com/au/support-au/channel-partners-au/
IMPORTANT NOTE – BATCH PROCESSING
It is IMPORTANT to ensure that ALL your Medicare and DVA claims that are transferred
electronically have been completed, closed and transmitted before you upgrade to this latest
release version.
Failure to do so may result in existing claims having to be reversed and then reinvoiced in the
new version. This may impact on the financial workflow of your practice.
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Resolved Items
Derived Fee Details
When a provider registered with LMO creates a DVA Invoice, the fee amount in the Derived
Fee Details was populated with 0.05 cent higher or lower than the actual amount.
This issue has been resolved and the fee amount details in the ‘Derived Fee Details’ window
will be displayed correctly as shown below:
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Rx Audiology
After sending the Rx Audiology claim, the maintenance expiry date in the OHS field of the
Patient tab of the Patient Register was being displayed with a year higher than the actual date.
This issue has been resolved. The maintenance date in the OHS field of the Patient tab of the
Patient Register will be displayed with the actual date.
SMS Service
The SMS service was not working properly and there was an issue involving the sending and
receiving of SMS.
This issue has been resolved.
Store Procedures
The table store procedures were not being included properly while upgrading from Version
6.10 to Version 6.12.99.
This issue has been resolved.
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Accounts Window
The header of the ‘Accounts’ window was being displayed as Medical Director instead of
Accounts while connecting Rx Medical with Medical Director.
This issue has been resolved.
Invoice screen
When a non-vocationally registered practitioner configures a vocationally registered item as a
default, no warning message was displayed and the selected item was populated.
This issue has been resolved now and if the non-vocationally registered practitioner configures
a vocationally registered item, a warning message will be displayed and the selected item will
not be populated.
Hint : How to identify vocationally registered items
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Patients transferring from Rx Medical to Medtech
In Rx version XX, when a patient is newly added or updated in Rx, the details were not being
added or updated automatically in Medtech.
This issue has been resolved and now patient details will be updated automatically.
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Patient Register
In Rx Version 6.13, the Patient Register screen was not being refreshed after adding the
newsletter.
This issue has been resolved now and the patient letter will be refreshed after adding the
newsletter, as shown in the screenshot below:
Appointment Diary
Navigating with the ‘Go to Next Week’ and ‘Go to Next Month’ options in the Appointment
Diary was working very slowly.
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This issue has been resolved.
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Appointment Window
When a user accidentally pressed the space bar after updating the Date column in the
‘Appointment’ window, the Date column would disappear.
Patient Letter
When a user opened a saved patient letter, the patient letter would open with the current
date rather than the saved date.
This issue has been resolved.
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This issue has been resolved and the saved patient letter will open with the saved date.
Appointment Book
The confirmed status colour in the Appointment Book was being displayed as grey rather than
displaying the correct colour set by the user.
This issue has been resolved. The confirmed status colour in the Appointment Book will be
displayed with the correct colour, as set by the user.
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Appointment Book Report
The Appointment Book preview was being displayed with different provider data – rather than
the selected provider – when the user tried to export the report to CSV.
This issue has been resolved and now the Appointment Book preview will be displayed with the
selected provider details.
Appointment Book Colour
The user was unable to set the colour in the Notes column of the Appointment Book.
This issue has been resolved and the user can now set the colour of the Notes column under
Diary Settings.
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In earlier versions, an error occurred when a patient’s usual debtor was set.
This issue has been resolved and now the user will be able to set a patient as the patient’s usual
debtor without any error.
Patient’s Address
When any one person belonging to a family changes the address, an address prompt will be
shown in order to update these details for the other family members. Despite selecting family
members for whom the address change needs to be actioned, the changes did not occur.
This issue has been resolved and now the address will be updated for the selected family
members.
Patient Register
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Time Block Deletion Issue
Users were unable to determine the reason behind deleted time blocks.
A new log has been introduced and whenever a time block gets deleted, the following details
will be captured:
• Time block ‘From’ time
• Time block ‘To’ time
• Practitioner ID
• Location ID, System name
• IP Address
• Login User
The log file will be created in RX Installed folder; e.g. C:\Program files(x86)\RXSQL\logs.
SMS Issue
Patients were receiving SMS reminders even after cancelling the appointment.
Screenshot of appointment booked for Patient 1 in 5:10 PM slots and cancel the appointment
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Screen shot of an appointment booked for Patient 2 in same time slot (5:10 PM)
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Screenshot of SMS Mail Box window showing Patient 2 appointment reminder SMS is being
sent to Patient 1
This issue has been resolved now.
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Time Block Template
Users were unable to change the Designation range start on date to Monday once the date is
changed to other.
This issue has been resolved and now the user can change the Designation range start on date
to Monday.
Appointment View
While navigating using the Go to previous day option in Appointment view, the screen used to
freeze and became non-responsive.
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Enhancements
Electronic Fund Transfer (EFT)
Medicare benefit cheques will no longer be issued to patients/claimants. Customers have to
register their bank account details with Medicare. Their benefits will be paid directly into their
bank accounts via EFT. This change excludes Pay Doctor via Claimant (PDVC) cheques, which
will continue to be issued. The changes will be included in the following reports based on
Medicare requirements:
• Patient Claims Store and Forward (PCS)
• Patient Claims Interactive (PCI)
Screenshot of Patient Claims Store and Forward (PCS)
This issue has been resolved .
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Screenshot of Patient Claims Interactive (PCI) Report
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For further information on this release or any other queries regarding Rx Medical Version 6.14
Build 04, please contact the Medtech Helpdesk via:
• Email: [email protected]
• Phone: 1300 362 333
• Fax: 03 9690 8010