reflection in service-learning: principles & practice marshall welch, ph.d. university of utah

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Reflection in Service- Reflection in Service- Learning: Principles & Learning: Principles & Practice Practice Marshall Welch, Ph.D. Marshall Welch, Ph.D. University of Utah University of Utah

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Page 1: Reflection in Service-Learning: Principles & Practice Marshall Welch, Ph.D. University of Utah

Reflection in Service-Learning: Reflection in Service-Learning: Principles & PracticePrinciples & Practice

Marshall Welch, Ph.D.Marshall Welch, Ph.D.

University of UtahUniversity of Utah

Page 2: Reflection in Service-Learning: Principles & Practice Marshall Welch, Ph.D. University of Utah

Define reflectionDefine reflectionBRIEF Theoretical overviewBRIEF Theoretical overviewPractical Application:Practical Application:– GoalsGoals– FormatsFormats– TechniquesTechniques

Interactive presentationInteractive presentation

Page 3: Reflection in Service-Learning: Principles & Practice Marshall Welch, Ph.D. University of Utah

But first…on 2 slips of paper…But first…on 2 slips of paper…

On one slip of paper…legibly write down On one slip of paper…legibly write down your definition of “reflection” in 60 your definition of “reflection” in 60 seconds.seconds.

On the second slip of paper…BRIEFLY jot On the second slip of paper…BRIEFLY jot down thoughts about how our culture & down thoughts about how our culture & society views and practices “reflection” in society views and practices “reflection” in 60 seconds.60 seconds.

Page 4: Reflection in Service-Learning: Principles & Practice Marshall Welch, Ph.D. University of Utah

Welcome Back!Welcome Back!

Let’s discuss our responses.Let’s discuss our responses.

Guess what….You’ve just Guess what….You’ve just completed a “pre-flection” activity.completed a “pre-flection” activity.

[More on this later…stay tuned!][More on this later…stay tuned!]

Page 5: Reflection in Service-Learning: Principles & Practice Marshall Welch, Ph.D. University of Utah

Reflection in Service-learning As Reflection in Service-learning As Tending a GardenTending a Garden

Page 6: Reflection in Service-Learning: Principles & Practice Marshall Welch, Ph.D. University of Utah

Reflection is….Reflection is….

The intentional The intentional consideration of an consideration of an experience in light experience in light of particular of particular learning objectives.learning objectives.

(Hatcher & Bringle, 1997).(Hatcher & Bringle, 1997).

Page 7: Reflection in Service-Learning: Principles & Practice Marshall Welch, Ph.D. University of Utah

Compare Your Definition of Compare Your Definition of Reflection With…Reflection With…

The intentional consideration of The intentional consideration of an experience in light of an experience in light of particular learning objectivesparticular learning objectives..

What does your definition say, What does your definition say, include, or not include?include, or not include?

Page 8: Reflection in Service-Learning: Principles & Practice Marshall Welch, Ph.D. University of Utah

Reflection in service-learning can go Reflection in service-learning can go beyond this definition to include beyond this definition to include

things like…things like…

Integration of theory and practiceIntegration of theory and practice

Integration of knowledge into personal Integration of knowledge into personal life & actionlife & action

Consideration of the service-learning Consideration of the service-learning experience in the “bigger picture”experience in the “bigger picture”

Questioning our knowledge & Questioning our knowledge & understandingunderstanding

Page 9: Reflection in Service-Learning: Principles & Practice Marshall Welch, Ph.D. University of Utah

Theoretical FoundationsTheoretical Foundations

Page 10: Reflection in Service-Learning: Principles & Practice Marshall Welch, Ph.D. University of Utah

Purpose & Utility of TheoryPurpose & Utility of Theory Theory is nothing more than a set or Theory is nothing more than a set or framework of ideas that guide our framework of ideas that guide our behaviors and understanding.behaviors and understanding. Example – The way your parents taught Example – The way your parents taught you to save/spend money is actually a you to save/spend money is actually a “theoretical construct” – it’s a set or “theoretical construct” – it’s a set or framework of ideas that guide and/or framework of ideas that guide and/or explain your behavior & understanding of explain your behavior & understanding of money.money.

Page 11: Reflection in Service-Learning: Principles & Practice Marshall Welch, Ph.D. University of Utah

Just a smattering of some theoretical Just a smattering of some theoretical models used in the strategies presentedmodels used in the strategies presented

Dewey – Learning & ExperienceDewey – Learning & ExperienceKolb - Learning CycleKolb - Learning CycleSchon - Ladder of ReflectionSchon - Ladder of ReflectionYates & Youness - Levels of TranscendenceYates & Youness - Levels of TranscendenceHondagneu-Sotelo & Raskoff - 3 Dimensions Hondagneu-Sotelo & Raskoff - 3 Dimensions of Reflectionof ReflectionWilbur – Integral ApproachWilbur – Integral Approach

Page 12: Reflection in Service-Learning: Principles & Practice Marshall Welch, Ph.D. University of Utah

Theoretical FoundationsTheoretical Foundations

Kolb’s Learning Cycle (depicted on next slide)Kolb’s Learning Cycle (depicted on next slide)– 1) Concrete experience1) Concrete experience– 2) Reflective observation2) Reflective observation– 3) Abstract conceptualization3) Abstract conceptualization– 4) Active experimentation4) Active experimentation– Some courses do ALL of these…some courses Some courses do ALL of these…some courses

do some or are better suited for somedo some or are better suited for some– Can all of these be integrated into a course? – Can all of these be integrated into a course? –

Maybe there’s a easier way…stay tuned!Maybe there’s a easier way…stay tuned!

Page 13: Reflection in Service-Learning: Principles & Practice Marshall Welch, Ph.D. University of Utah

Kolb’s CycleKolb’s Cycle

Concrete Experience

Reflective Observation

Abstract Conceptualization

Active Experimentation

Page 14: Reflection in Service-Learning: Principles & Practice Marshall Welch, Ph.D. University of Utah

Why Why dodo instructors use reflection? instructors use reflection?

What are the objectives?What are the objectives?

What are some formats for What are some formats for reflection?reflection?

Let’s do a physical & mental Let’s do a physical & mental aerobic exercise to answer these aerobic exercise to answer these questions!questions!

Page 15: Reflection in Service-Learning: Principles & Practice Marshall Welch, Ph.D. University of Utah

Reflection FormatsReflection Formats((Tag-Team Physical and Mental AerobicsTag-Team Physical and Mental Aerobics))

What are various objectives for What are various objectives for reflection? reflection?

What are some formats for What are some formats for reflection?reflection?

What are some pros/cons to each What are some pros/cons to each format?format?[We’ll revisit this process later][We’ll revisit this process later]

Page 16: Reflection in Service-Learning: Principles & Practice Marshall Welch, Ph.D. University of Utah

Objectives Objectives

Academic/cognitive growthAcademic/cognitive growth

Application of skillsApplication of skills

Critical thinking & articulating a positionCritical thinking & articulating a position

Personal developmentPersonal development

Promoting citizenshipPromoting citizenship

Integration of theory & practiceIntegration of theory & practice

Others from YOUR listOthers from YOUR list

Page 17: Reflection in Service-Learning: Principles & Practice Marshall Welch, Ph.D. University of Utah

Reflection FormatsReflection Formats

Oral ReflectionOral Reflection

Written ReflectionWritten Reflection

Arts and/or multi-mediaArts and/or multi-media

Large Group & Small GroupLarge Group & Small Group

Simulations/activitiesSimulations/activities

Individual ReflectionIndividual Reflection

Out-of-class ReflectionOut-of-class Reflection

Page 18: Reflection in Service-Learning: Principles & Practice Marshall Welch, Ph.D. University of Utah

Pros & Cons of Reflection Pros & Cons of Reflection FormatsFormats

Advantages of Large GroupAdvantages of Large Group– Very efficientVery efficient– Everyone hears the same thingEveryone hears the same thing– Allows many different Allows many different

perspectives and ideasperspectives and ideas

Page 19: Reflection in Service-Learning: Principles & Practice Marshall Welch, Ph.D. University of Utah

Pros & Cons of Reflection Pros & Cons of Reflection FormatsFormats

Disadvantages of Large GroupDisadvantages of Large Group– Talkers may dominateTalkers may dominate– Shy students don’t contributeShy students don’t contribute– Takes up time from other activitiesTakes up time from other activities

Page 20: Reflection in Service-Learning: Principles & Practice Marshall Welch, Ph.D. University of Utah

Pros & Cons of Reflection Pros & Cons of Reflection FormatsFormats

Small Group DiscussionsSmall Group Discussions– Address some issues of larger Address some issues of larger

groupsgroups– Reconvene larger group to get Reconvene larger group to get

reports from small groupsreports from small groups– Time is a factorTime is a factor

Page 21: Reflection in Service-Learning: Principles & Practice Marshall Welch, Ph.D. University of Utah

Pros & Cons of Reflection Pros & Cons of Reflection FormatsFormats

Written ReflectionWritten Reflection– Students can contemplate their ideasStudents can contemplate their ideas– This can diminish spontenityThis can diminish spontenity– Can be long or shortCan be long or short– Quick responses on index cards can Quick responses on index cards can

be circulatedbe circulated– Longer reflection provides deep Longer reflection provides deep

responses and confidentialityresponses and confidentiality

Page 22: Reflection in Service-Learning: Principles & Practice Marshall Welch, Ph.D. University of Utah

Pros & Cons of Reflection Pros & Cons of Reflection FormatsFormats

Written Reflection (continued)Written Reflection (continued)– Instructor dialogue on paperInstructor dialogue on paper– Large classes require more timeLarge classes require more time– Written reflection can take place Written reflection can take place

out of classout of class– Threaded discussionsThreaded discussions– Set guidelinesSet guidelines

Page 23: Reflection in Service-Learning: Principles & Practice Marshall Welch, Ph.D. University of Utah

What are some Pros & Cons What are some Pros & Cons of of THESETHESE Reflection Reflection

Formats?Formats?

Oral tape recordingsOral tape recordings

Video journalsVideo journals

PhotographyPhotography

PoetryPoetry

MusicMusic

DanceDance

Page 24: Reflection in Service-Learning: Principles & Practice Marshall Welch, Ph.D. University of Utah

Other ChallengesOther Challenges

Lack of depth & richnessLack of depth & richnessVenting, warbling, radio talk shows, Venting, warbling, radio talk shows, “Oprah book club” (lack of critical “Oprah book club” (lack of critical thinking)thinking)Difficulty in assessing reflection and/or Difficulty in assessing reflection and/or growthgrowthFinding methods that match students’ Finding methods that match students’ learning styleslearning styles

Page 25: Reflection in Service-Learning: Principles & Practice Marshall Welch, Ph.D. University of Utah

There’s no single way to There’s no single way to conduct reflectionconduct reflection

Mix and match objectives and Mix and match objectives and formats to accommodate formats to accommodate different learning stylesdifferent learning styles

Speaking of learning styles…Speaking of learning styles…

Page 26: Reflection in Service-Learning: Principles & Practice Marshall Welch, Ph.D. University of Utah

Types of Learner – What Type Types of Learner – What Type R U?R U?

Take another one of your slips of paperTake another one of your slips of paper

Put “1” “2” “3” “4” across the topPut “1” “2” “3” “4” across the top

Column responses of “Y” for yes and “N” Column responses of “Y” for yes and “N” for nofor no

Here we go…Here we go…

Page 27: Reflection in Service-Learning: Principles & Practice Marshall Welch, Ph.D. University of Utah

Category #1Category #1

I’m action orientedI’m action orientedI tend to act first & consider consequences I tend to act first & consider consequences laterlaterI tackle problems by brainstorming – I tackle problems by brainstorming – especially with othersespecially with othersI seek attention as I’m gregarious & people-I seek attention as I’m gregarious & people-orientedorientedI thrive on challenge and tend to get bored I thrive on challenge and tend to get bored by “busy work”by “busy work”

Page 28: Reflection in Service-Learning: Principles & Practice Marshall Welch, Ph.D. University of Utah

Category #2Category #2

I watch or listen before offering an opinion I watch or listen before offering an opinion or doingor doingI postpone decision-making until are data I postpone decision-making until are data are inare inI ponder experiencesI ponder experiencesI’m focused on creating personal meaning I’m focused on creating personal meaning out of experienceout of experienceI consider the “big” pictureI consider the “big” picture

Page 29: Reflection in Service-Learning: Principles & Practice Marshall Welch, Ph.D. University of Utah

Category #3Category #3

I approach problems/situations in a step-I approach problems/situations in a step-by-step approachby-step approach

I seek perfectionI seek perfection

I prize rationality and logicI prize rationality and logic

I pull facts into cogent theoriesI pull facts into cogent theories

I dislike uninformed decision-makingI dislike uninformed decision-making

Page 30: Reflection in Service-Learning: Principles & Practice Marshall Welch, Ph.D. University of Utah

Category #4Category #4

I see problems as opportunitiesI see problems as opportunities

I display practical problem solving & decision I display practical problem solving & decision making skillsmaking skills

I dislike ruminating and open-ended questionsI dislike ruminating and open-ended questions

I act quickly and confidently to implement ideasI act quickly and confidently to implement ideas

I work with others but I’m content to work I work with others but I’m content to work independently as wellindependently as well

Page 31: Reflection in Service-Learning: Principles & Practice Marshall Welch, Ph.D. University of Utah

What Are You?What Are You?

Category 1 = activistCategory 1 = activistCategory 2 = reflectorCategory 2 = reflectorCategory 3 = theoristCategory 3 = theoristCategory 4 = pragmatistCategory 4 = pragmatistThese reflect Kolb’s 4 Stages of LearningThese reflect Kolb’s 4 Stages of LearningKnowing your “type” and the fact that students Knowing your “type” and the fact that students may be similar or dis-similar…what are the may be similar or dis-similar…what are the implications for you and your course implications for you and your course as well as as well as for reflectionfor reflection??

Page 32: Reflection in Service-Learning: Principles & Practice Marshall Welch, Ph.D. University of Utah

The Four “Cs” of ReflectionThe Four “Cs” of Reflection

ConnectedConnected

ContinuousContinuous

ChallengingChallenging

ContextualizedContextualized

Page 33: Reflection in Service-Learning: Principles & Practice Marshall Welch, Ph.D. University of Utah

ConnectedConnected

Connect to learning objectivesConnect to learning objectives

Determine if there are cognitive Determine if there are cognitive connections of class content to the connections of class content to the service-learning experienceservice-learning experience

Challenge what they’ve learnedChallenge what they’ve learned

Provides an instructor insight and helps Provides an instructor insight and helps assess their own teachingassess their own teaching

Page 34: Reflection in Service-Learning: Principles & Practice Marshall Welch, Ph.D. University of Utah

ContinuousContinuous

Allowing time to reflect before, Allowing time to reflect before, during, and after the experienceduring, and after the experience

Think about and plan to make Think about and plan to make time for reflectiontime for reflection

Reflection vs. lecturingReflection vs. lecturing– Intersperse lecture with reflectionIntersperse lecture with reflection– Enhance lecture with reflectionEnhance lecture with reflection

Page 35: Reflection in Service-Learning: Principles & Practice Marshall Welch, Ph.D. University of Utah

ChallengeChallenge

Challenge students with new ideas Challenge students with new ideas and perspectivesand perspectives

Propose unfamiliar or Propose unfamiliar or “uncomfortable” ideas for “uncomfortable” ideas for considerationconsideration

Create provocative dialogue in Create provocative dialogue in class discussions or written journalsclass discussions or written journals

Page 36: Reflection in Service-Learning: Principles & Practice Marshall Welch, Ph.D. University of Utah

ContextualizedContextualized

First…First…– Determine the proper and most Determine the proper and most

appropriate context for reflectionappropriate context for reflection– Determine type and format of Determine type and format of

reflectionreflection– Decide when to conduct reflectionDecide when to conduct reflection

Page 37: Reflection in Service-Learning: Principles & Practice Marshall Welch, Ph.D. University of Utah

ContextualizedContextualized

Second…Second…– Structure reflection within the Structure reflection within the

context of the service-learning context of the service-learning experience or course contentexperience or course content

Page 38: Reflection in Service-Learning: Principles & Practice Marshall Welch, Ph.D. University of Utah

Part II: Methods of ReflectionPart II: Methods of Reflection

There is no “right” or “best” method…you don’t have to There is no “right” or “best” method…you don’t have to use these if you don’t want to.use these if you don’t want to.

These techniques are “tried and true” and easy to use.These techniques are “tried and true” and easy to use.

These methods can be These methods can be combinedcombined and and modifiedmodified for for various formats.various formats.

Some work better in some situations than others.Some work better in some situations than others.

Reflection can be a teaching AND learning tool.Reflection can be a teaching AND learning tool.

Reflection is not JUST for service-learning.Reflection is not JUST for service-learning.

Page 39: Reflection in Service-Learning: Principles & Practice Marshall Welch, Ph.D. University of Utah

Some GuidelinesSome Guidelines

Confront an idea…not a personConfront an idea…not a personMaintain confidentiality (within legal/ethical limits)Maintain confidentiality (within legal/ethical limits)Criticism/critical thinking is not judgment or bashingCriticism/critical thinking is not judgment or bashingRespect differences – no judgmentsRespect differences – no judgmentsDon’t attempt to “convince” or “convert” othersDon’t attempt to “convince” or “convert” othersBe willing to “squirm”Be willing to “squirm”Back up your ideas/opinions with WHY and/or Back up your ideas/opinions with WHY and/or content from classcontent from class““Temporary” silence is OK… but revisit the issueTemporary” silence is OK… but revisit the issueFeelings are OK and not “graded” – but Feelings are OK and not “graded” – but justify/explain your feelingsjustify/explain your feelingsConsider creating a covenantConsider creating a covenant

Page 40: Reflection in Service-Learning: Principles & Practice Marshall Welch, Ph.D. University of Utah

SOMESOME Methods of Reflection Methods of Reflection

[Pre-flection][Pre-flection]

What? So what? Now what?What? So what? Now what?

GraffitiGraffiti

Get off the fence/take a standGet off the fence/take a stand

ABC123ABC123 or Head + Heart + Hands or Head + Heart + Hands

Integral approach (the dart board)Integral approach (the dart board)

Page 41: Reflection in Service-Learning: Principles & Practice Marshall Welch, Ph.D. University of Utah

Pre - flectionPre - flection

Powerful & simple techniquePowerful & simple technique

Grounded in Constructivist Grounded in Constructivist Learning TheoryLearning Theory

Activates learners’ existing Activates learners’ existing knowledge and experienceknowledge and experience

Page 42: Reflection in Service-Learning: Principles & Practice Marshall Welch, Ph.D. University of Utah

Pre-flection: At the BeginningPre-flection: At the Beginning

Students write down what they Students write down what they think they’ll learn…think they’ll learn…

What the want to learn…What the want to learn…

What they’re excited or anxious What they’re excited or anxious aboutabout

Collect, keep, redistribute, and re-Collect, keep, redistribute, and re-flectflect

Page 43: Reflection in Service-Learning: Principles & Practice Marshall Welch, Ph.D. University of Utah

Pre-flection: In ClassPre-flection: In Class

Write down thoughts or Write down thoughts or definition of a key conceptdefinition of a key concept

Circulate definitionsCirculate definitions

Pair up and share definitionsPair up and share definitions

Share what they’ve learnedShare what they’ve learned

Page 44: Reflection in Service-Learning: Principles & Practice Marshall Welch, Ph.D. University of Utah

Pre-flection: In ClassPre-flection: In Class

Discover new perspectivesDiscover new perspectives

Similar understandingsSimilar understandings

Collect baseline dataCollect baseline data

Revisit their understandingRevisit their understanding

Page 45: Reflection in Service-Learning: Principles & Practice Marshall Welch, Ph.D. University of Utah

What? So what? Now what?What? So what? Now what?(C.O.O.L.)(C.O.O.L.)

WHAT? = A topic or issue is WHAT? = A topic or issue is identified, defined, and identified, defined, and discusseddiscussed

SO WHAT? = Rationale or SO WHAT? = Rationale or importance of the topic or issueimportance of the topic or issue

NOW WHAT? = Consider the NOW WHAT? = Consider the next stepsnext steps

Page 46: Reflection in Service-Learning: Principles & Practice Marshall Welch, Ph.D. University of Utah

An Example…SustainabilityAn Example…Sustainability

WHAT?WHAT?– The term is discussed in classThe term is discussed in class– Reading assignments Reading assignments – Reflect on examples in their lives Reflect on examples in their lives

and service-learning experienceand service-learning experience– Discover little evidence of Discover little evidence of

sustainabilitysustainability

Page 47: Reflection in Service-Learning: Principles & Practice Marshall Welch, Ph.D. University of Utah

An Example…SustainabilityAn Example…Sustainability

SO WHAT?SO WHAT?– Small group brainstormingSmall group brainstorming– Reconvene for large group Reconvene for large group

discussiondiscussion

Page 48: Reflection in Service-Learning: Principles & Practice Marshall Welch, Ph.D. University of Utah

An Example…SustainabilityAn Example…Sustainability

NOW WHAT?NOW WHAT?

Small group discussion on…Small group discussion on…– New policiesNew policies– Challenge cultural normsChallenge cultural norms– Strategies to promote sustainabilityStrategies to promote sustainability– Application to service-learning Application to service-learning

experienceexperience

Page 49: Reflection in Service-Learning: Principles & Practice Marshall Welch, Ph.D. University of Utah

What? So what? Now what?What? So what? Now what?

Combine with journal entries Combine with journal entries or threaded discussionsor threaded discussions

Pair-up students and go Pair-up students and go through all 3 stepsthrough all 3 steps

Page 50: Reflection in Service-Learning: Principles & Practice Marshall Welch, Ph.D. University of Utah

Interactive ExerciseInteractive Exercise

Consider how you Consider how you mightmight use use WHAT? SO WHAT? NOW WHAT? SO WHAT? NOW WHAT?WHAT?

Would it work for you? Why? Or Would it work for you? Why? Or Why not?Why not?

Jot down your ideas & we’ll Jot down your ideas & we’ll discuss them.discuss them.

Page 51: Reflection in Service-Learning: Principles & Practice Marshall Welch, Ph.D. University of Utah

4 Cs + What? So What? Now 4 Cs + What? So What? Now What?What?

Identifying a term = Identifying a term = connectedconnected

Pre-flection or during a lecture or Pre-flection or during a lecture or journal entry after class = journal entry after class = continuouscontinuous

Preconceived notions = Preconceived notions = challengechallenge

Apply to service-learning experience = Apply to service-learning experience = contextualizedcontextualized

Page 52: Reflection in Service-Learning: Principles & Practice Marshall Welch, Ph.D. University of Utah

GraffitiGraffiti

We actually did this earlier! We actually did this earlier! Public response to a topicPublic response to a topic

Effective with a two-sided issue (but Effective with a two-sided issue (but doesn’t HAVE to be used this way)doesn’t HAVE to be used this way)

Poster paper placed on walls/tablesPoster paper placed on walls/tables

Individuals or small groups rotate and Individuals or small groups rotate and respond in writingrespond in writing

Page 53: Reflection in Service-Learning: Principles & Practice Marshall Welch, Ph.D. University of Utah

An Example…SustainabilityAn Example…Sustainability

Graffiti responses to…Graffiti responses to…– Advantages of hydrogen cellsAdvantages of hydrogen cells– Disadvantages of hydrogen cellsDisadvantages of hydrogen cells– Advantages of solar powerAdvantages of solar power– Disadvantages of solar powerDisadvantages of solar power

Respond from various perspectivesRespond from various perspectives– Oil companyOil company– Environmental advocacy groupEnvironmental advocacy group

Page 54: Reflection in Service-Learning: Principles & Practice Marshall Welch, Ph.D. University of Utah

Other Factors to ConsiderOther Factors to Consider

It can be simply listing ideas or It can be simply listing ideas or examples (feelings?) without examples (feelings?) without necessarily listing “pro or cons”necessarily listing “pro or cons”It can be responding to a thought or It can be responding to a thought or quote or experiencequote or experienceIt provides a “safer” venue for “shy” It provides a “safer” venue for “shy” students to be actively engaged in a students to be actively engaged in a reflection activityreflection activity

Page 55: Reflection in Service-Learning: Principles & Practice Marshall Welch, Ph.D. University of Utah

Interactive ExerciseInteractive Exercise

Consider how you might use GraffitiConsider how you might use Graffiti

Jot down your ideas & we’ll discuss Jot down your ideas & we’ll discuss themthem

Page 56: Reflection in Service-Learning: Principles & Practice Marshall Welch, Ph.D. University of Utah

Get Off The Fence/Take A Get Off The Fence/Take A StandStand

Let’s do it!Let’s do it!

Students should be required to do service-Students should be required to do service-learning.learning.

Teachers should be required to teach service-Teachers should be required to teach service-learning classes.learning classes.

Service-learning is a short-term fix to complex Service-learning is a short-term fix to complex problems that does more harm than good.problems that does more harm than good.

Page 57: Reflection in Service-Learning: Principles & Practice Marshall Welch, Ph.D. University of Utah

Get Off The Fence/Take A Get Off The Fence/Take A StandStand

Clear physical space in the roomClear physical space in the roomPrepare provocative questions or statements Prepare provocative questions or statements without “right” or “wrong” answerswithout “right” or “wrong” answersPose the questionPose the questionStudents respond by stepping forward or “getting Students respond by stepping forward or “getting off the fence” or standing up to “take a stand”off the fence” or standing up to “take a stand”Dialogue on “why?” + making a critical argument Dialogue on “why?” + making a critical argument for the positionfor the position

Page 58: Reflection in Service-Learning: Principles & Practice Marshall Welch, Ph.D. University of Utah

Other Factors to Think About Other Factors to Think About with This Method with This Method

Adapt/modify the response format with a Adapt/modify the response format with a “Likert-type” range of response in the room.“Likert-type” range of response in the room.Keep in mind…students may not know how to Keep in mind…students may not know how to respond…they haven’t thought about it before.respond…they haven’t thought about it before.After a discussion…allow students a chance to After a discussion…allow students a chance to modify their “stance”modify their “stance”Consider listing the topic questions in advance Consider listing the topic questions in advance so they can think about it.so they can think about it.ALWAYS include the “why” in responses & ALWAYS include the “why” in responses & discussion to avoid “warbling” or “radio talk discussion to avoid “warbling” or “radio talk show debates”show debates”

Page 59: Reflection in Service-Learning: Principles & Practice Marshall Welch, Ph.D. University of Utah

Get Off The Fence + So What? Get Off The Fence + So What? Now What?Now What?

So What? – During the So What? – During the dialoguedialogue

Now What? – Now What? – – During the dialogue During the dialogue – Written journal responsesWritten journal responses– Small group discussionSmall group discussion

Page 60: Reflection in Service-Learning: Principles & Practice Marshall Welch, Ph.D. University of Utah

Interactive ExerciseInteractive Exercise

Other ways to employ Get Off the Fence/Take A Other ways to employ Get Off the Fence/Take A Stand?Stand?

Page 61: Reflection in Service-Learning: Principles & Practice Marshall Welch, Ph.D. University of Utah

ABC123 ABC123 Head + Heart + Hands MethodHead + Heart + Hands Method

Oral or written reflectionOral or written reflection– Journal, graffitiJournal, graffiti

Reflection frameworkReflection framework

Assessment and feedbackAssessment and feedback

Page 62: Reflection in Service-Learning: Principles & Practice Marshall Welch, Ph.D. University of Utah

ABCs/HHHABCs/HHH

A = Affect/Heart: attitudes, A = Affect/Heart: attitudes, emotions, feelingsemotions, feelings

B = Behavior/Hands: past, B = Behavior/Hands: past, current, or future behaviorscurrent, or future behaviors

C = Cognitive Connections/Head: C = Cognitive Connections/Head: overt reference to topic, term, skill overt reference to topic, term, skill

Page 63: Reflection in Service-Learning: Principles & Practice Marshall Welch, Ph.D. University of Utah

An “Elementary” Example…An “Elementary” Example…

As a class…we’ve been collecting plastic bags.As a class…we’ve been collecting plastic bags.

HeadHead – What have you learned about plastic – What have you learned about plastic bags?bags?

HeartHeart – How do you feel about what you’ve – How do you feel about what you’ve learned or done in our project? Why?learned or done in our project? Why?

HandsHands – Describe what you’ve done in this – Describe what you’ve done in this project…how you used plastic bags in the past project…how you used plastic bags in the past and how you might change your behavior in the and how you might change your behavior in the future now that we’ve done this project.future now that we’ve done this project.

Page 64: Reflection in Service-Learning: Principles & Practice Marshall Welch, Ph.D. University of Utah

2 Things to Consider2 Things to Consider

First – No right or wrong answer when First – No right or wrong answer when expressing feelingsexpressing feelings– Not penalized for negative feelingsNot penalized for negative feelings– Articulate WHAT they’re feeling and Articulate WHAT they’re feeling and WHYWHY– Some are uncomfortable with thisSome are uncomfortable with this

Second – Make overt references to Second – Make overt references to content from the classcontent from the class

Page 65: Reflection in Service-Learning: Principles & Practice Marshall Welch, Ph.D. University of Utah

Assigning Points – Simple WayAssigning Points – Simple Way

Dichotomous scoringDichotomous scoring– 1 pt for each of the ABC/HHH1 pt for each of the ABC/HHH– 0 pt for each one missing0 pt for each one missing

Page 66: Reflection in Service-Learning: Principles & Practice Marshall Welch, Ph.D. University of Utah

Assigning Points – Another Assigning Points – Another More Complex ApproachMore Complex Approach

Adding points increased depth of responses!Adding points increased depth of responses!

Students may “freak” getting a grade for Students may “freak” getting a grade for reflection based on past experiences of reflection based on past experiences of “warbling”“warbling”

3 pts – Affect/Heart3 pts – Affect/Heart

3 pts – Behavior/Hands3 pts – Behavior/Hands

4 pts – Cognitive content/head4 pts – Cognitive content/head

See next slide for more…See next slide for more…

Page 67: Reflection in Service-Learning: Principles & Practice Marshall Welch, Ph.D. University of Utah

Assigning Points – Based on Assigning Points – Based on Bradley’s Assessment MethodBradley’s Assessment Method

Level 1 = cursory discussion without elaboration of “why” or Level 1 = cursory discussion without elaboration of “why” or “how”“how”

Level 2 = deeper observation but still limited in context or Level 2 = deeper observation but still limited in context or applicationapplication

Level 3 = complex application, understanding & articulationLevel 3 = complex application, understanding & articulation

Qualitative pointsQualitative points– 3 pts for rich/in-depth response3 pts for rich/in-depth response– 2 pts for marginal response2 pts for marginal response– 1 pt for cursory response1 pt for cursory response– 0 pt for no discussion0 pt for no discussion

Page 68: Reflection in Service-Learning: Principles & Practice Marshall Welch, Ph.D. University of Utah

ABC/H+H+Hs as FeedbackABC/H+H+Hs as Feedback

Teacher’s comments acknowledge Teacher’s comments acknowledge student commentsstudent comments

Note little to nothing articulatedNote little to nothing articulated

Explain why points were lostExplain why points were lost

Encourage student to respond to all 3 Encourage student to respond to all 3 components of the ABC/HHHs & re-components of the ABC/HHHs & re-submit (adjust grade)submit (adjust grade)

Page 69: Reflection in Service-Learning: Principles & Practice Marshall Welch, Ph.D. University of Utah

Explicitly teach the ABC/HHHs – students Explicitly teach the ABC/HHHs – students do not intuitively know how to reflect in do not intuitively know how to reflect in these dimensionsthese dimensions

ConsiderConsider providing a sample (pros/cons) providing a sample (pros/cons)

Cognitive responses help determine Cognitive responses help determine students’ understanding of critical conceptsstudents’ understanding of critical concepts

Over time, we’ve discovered the ABCs are Over time, we’ve discovered the ABCs are a teaching tool as well as a learning toola teaching tool as well as a learning tool

Page 70: Reflection in Service-Learning: Principles & Practice Marshall Welch, Ph.D. University of Utah

Shifting Gears a BitShifting Gears a Bit

This next approach is NOT an evaluation or This next approach is NOT an evaluation or “grading” method“grading” method

This next approach CAN be used to assess This next approach CAN be used to assess & monitor depth of students’ reflection& monitor depth of students’ reflection

This next approach CAN provide an This next approach CAN provide an additional framework to guide reflectionadditional framework to guide reflection

At the risk of confusing you…Forget At the risk of confusing you…Forget everything we just discussed in terms of everything we just discussed in terms of “point values”“point values”

Page 71: Reflection in Service-Learning: Principles & Practice Marshall Welch, Ph.D. University of Utah

ABC123ABC123

Level One = self-centered perspectiveLevel One = self-centered perspective

Level Two = empathic or “other-ness” Level Two = empathic or “other-ness” perspectiveperspective

Page 72: Reflection in Service-Learning: Principles & Practice Marshall Welch, Ph.D. University of Utah

““I never really understood the frustration of a I never really understood the frustration of a single mom of color until I had this service-single mom of color until I had this service-learning experience.”learning experience.”

A reference to another individual is not A reference to another individual is not necessarily an empathic statement necessarily an empathic statement – “ “I read with the student in the classroom” is not an I read with the student in the classroom” is not an

empathic statement.empathic statement.

Page 73: Reflection in Service-Learning: Principles & Practice Marshall Welch, Ph.D. University of Utah

ABC123ABC123

Level One = self-centered perspectiveLevel One = self-centered perspective

Level Two = empathic or “other-ness” Level Two = empathic or “other-ness” perspectiveperspective

Level Three = global or systemic Level Three = global or systemic perspective of political and cultural perspective of political and cultural issuesissues

Page 74: Reflection in Service-Learning: Principles & Practice Marshall Welch, Ph.D. University of Utah

Assessing Depth ABC123Assessing Depth ABC123

3 X 1 = 33 X 1 = 3 3 X 2 = 63 X 2 = 6 3 X 3 = 93 X 3 = 9

2 X 1 = 22 X 1 = 2 2 X 2 = 42 X 2 = 4 2 X 3 = 62 X 3 = 6

1 x 1 = 11 x 1 = 1 1 X 2 = 21 X 2 = 2 1 X 3 = 31 X 3 = 3

Affect (1)

+

Behavior (1)

+

Cognition (1)

Level 1 (1) OR Level 2 (2) OR Level 3 (3)

Page 75: Reflection in Service-Learning: Principles & Practice Marshall Welch, Ph.D. University of Utah

Plotting Reflection Depth & Plotting Reflection Depth & MovementMovement

3

2

1

Shallow 1 2 3

Deep

Page 76: Reflection in Service-Learning: Principles & Practice Marshall Welch, Ph.D. University of Utah

Plotting Reflection Depth & Plotting Reflection Depth & MovementMovement

3

2

1

Shallow 1 2 3

Deep

X

X X X

X X

X XX X

X X

X

Page 77: Reflection in Service-Learning: Principles & Practice Marshall Welch, Ph.D. University of Utah

ABC123ABC123

Instructors have begun to explicitly ask Instructors have begun to explicitly ask students to share reflection statements students to share reflection statements from various levels.from various levels.

Some students rarely consider Some students rarely consider experience from Level 3.experience from Level 3.

Instructors can raise such issues in Instructors can raise such issues in class discussions or assignments.class discussions or assignments.

Page 78: Reflection in Service-Learning: Principles & Practice Marshall Welch, Ph.D. University of Utah

Listen to an exampleListen to an example

An actual reflection response from a An actual reflection response from a student….student….

Identify examples of the ABCsIdentify examples of the ABCs

Identify what level this response Identify what level this response seems to reflectseems to reflect

Page 79: Reflection in Service-Learning: Principles & Practice Marshall Welch, Ph.D. University of Utah

Interactive ExerciseInteractive Exercise

How might you consider using the How might you consider using the ABC/HHH or ABC123 model in ABC/HHH or ABC123 model in oral discussions or written oral discussions or written reflection entries?reflection entries?

Page 80: Reflection in Service-Learning: Principles & Practice Marshall Welch, Ph.D. University of Utah

An Integral ApproachAn Integral Approach(The “dart board”)(The “dart board”)

A useful rubric to frame reflection A useful rubric to frame reflection questions around a concept, skill, or questions around a concept, skill, or term at varying levels and across term at varying levels and across domains.domains.

Takes a topic “out” of exclusive Takes a topic “out” of exclusive application or perspective to the application or perspective to the profession or discipline.profession or discipline.

Page 81: Reflection in Service-Learning: Principles & Practice Marshall Welch, Ph.D. University of Utah

Student

Teacher

Curricular Topic

Traditional Mediation Approach

Page 82: Reflection in Service-Learning: Principles & Practice Marshall Welch, Ph.D. University of Utah

Student

Profession

Local Community

Global Community

EconomicCultural

Political Environmental and/or Health

Page 83: Reflection in Service-Learning: Principles & Practice Marshall Welch, Ph.D. University of Utah

Student

Profession

Local CommunityGlobal

Community

EconomicCultural

Political Environmental and/or Health

Globa

l Com

mun

ity

TOPIC: Consumerism

Page 84: Reflection in Service-Learning: Principles & Practice Marshall Welch, Ph.D. University of Utah

Student

Profession

Local Community

Global Community Economi

c

Cultural

Political Environmental and/or Health

Let’s try it!

Page 85: Reflection in Service-Learning: Principles & Practice Marshall Welch, Ph.D. University of Utah

Interactive ExerciseInteractive Exercise

How might you consider using the How might you consider using the integral approach?integral approach?

Could it be combined with some of the Could it be combined with some of the other reflection formats?other reflection formats?

Page 86: Reflection in Service-Learning: Principles & Practice Marshall Welch, Ph.D. University of Utah

Reflection Activity - Putting It Reflection Activity - Putting It All TogetherAll Together

What…is reflection?What…is reflection?

So What? So What?

What difference does it make (if at all)?What difference does it make (if at all)?

Now What am I going to do with it and what Now What am I going to do with it and what I learned today (if anything)?I learned today (if anything)?

Page 87: Reflection in Service-Learning: Principles & Practice Marshall Welch, Ph.D. University of Utah

Remember…Remember…reflection is reflection is

like tending a like tending a gardengarden

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801-585-7826

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