rebranding a nonprofit
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TRANSCRIPT
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Rebranding a Non-ProfitLove Thy Neighbor Mexico
Internship Completion Slides
by Isaul Carballar
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Content:
1. Background & organization description
2. Strategies and achievements
3. Current challenges
4. Strategic alternatives (A, B, C)
5. Conclusion
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1. BackgroundMexico's War on Drugs
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The Awful Truth
● Mexican cartels are responsible for 90% of the illicit drugs consumed in the US
● The american drug consumer is the major force driving such activities
● 60,000 deaths over a six-yearwar on drugs in Mexico
● Drug consumption in the US is still among the highest in the world
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Social Activism
Enter Love Thy Neighbor Mexico
A non-political organization educating teenagers about the consequences of illicit
demand of drugs coming from Mexico.
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2. Strategies & Achievements
The story so far...
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Strategies
● Social Media as the major driving force, especially Facebook
● Education curriculum● Private and Institutional funding, not public● Reliance on interns● No political stance, not against drugs, not
pro-immigration
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Achievements
● An active and engaged Facebook audience, reaching +20k fans
● Established credibility in several schools, reaching over 1,000 students
● Video production strategy, focusing on appealing content for the target audience
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3. Current ChallengesStrategic Shift or Different Funding?
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Current Challenges
● A lack of funding forced the organization to shift their strategy
● Results achieved so far have not been as expected
● Audience engagement has not produced expected virality, in particular with the video
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Broader Questions
● Will an active and engaged community, aware of the social consequences of illicit drug demand, make any difference?
● Will drug users, currently buying from the black market, care about using "conflict-free" drugs?
● Will conflict-drug awareness help solve the big challenge? Will the demand decrease?
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4. Strategic AlternativesA Brainstorming Session
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"Dear Mexico..."Alternative A
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Dear Mexico...
Goal: Create a positive association with Mexican PeopleObjectives: Engagement, Collaboration, ExposureMethod: Using an online collaboration platform, users will be asked to write/draw/film one reason to love & hate MexicoProposed name: "Dear Mexico, I love/hate your..."
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Core Mechanic
● Show Staff Picks or suggestions at the beginning
● Allow collaboration and shareability across social channels (Facebook, Twitter, Stumbleupon, Pinterest, Google+, Tumblr, Linkedin, email newsletter)
● Once the piece is submitted, you can see the results
● Keep track of submissions
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Risks and Threats
● In-house development is very expensive● Hate comments● Too many submissions● Out of context or nonsense posts● Misunderstanding of goal● Nuanced message
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Proposed solutions
● Staff/Social curation of content● Use your social network ID● Keep content funny, yet thoughtful● Interesting design● Motivational or inspirational?● Avoid Online Survey feel● Require useful input
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Visual Proposal
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Start a BlogAlternative B
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Content Marketing strategy
Goal: Show the knowledgeable and caring side of LTNM, thus creating empathyObjectives: Empathy, Engagement, CollaborationMethod: Write about the aspects surrounding the organization as well as the social issuesMechanic: Topic ideas can be extended indefinitely if the editorial line is slightly blurred. In other words, an interested, approachable, friendly voice is good for engagement
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● Are drugs evil? Drugs and me, my family, etc.
● How can education in the US improve?● Successful Mexicans in the US and
viceversa● What is LTNM working on right now?● Ways for better activism● Ask for art submissions● Interview the relatives of a deceased● Exchange ideas about building a
collaborative project
Here are some topics
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Risks and Threats
● Blogging can be tired
● Needs fresh ideas and (almost) daily posting
● Content strategy is more long-term, generating engagement over time
● Website may need a revamp in SEO, especially in the calls to action
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Crowdsource a CampaignAlternative C
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Mix Alternatives and Kickstart!
Goal: Take the organization to the next level of awarenessObjectives: Awareness, Engagement, Collaboration, Additional FundingMethod: An integrated crowdsourcing strategy, making use of the previous ideasCore Mechanic: Crowdfunding strategy to start sales of a product: Bracelets, Tee's, Sunglasses, Jewelry, Postcards,Candles, etc.
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● Development of a product can take months● New costs may arise● Intellectual property and copyright issues● Needs to improve visibility and PR● Execution may be harder, as it has to rely on
the available workforce
Risks and Threats
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Proposed solutions
● Joint-venture with one partner (Westwardleaning?)
● Venture with several partners, currently selling products (fab.com)
● There are integral online stores (shopify.com)
● Crowdsourcing activities takes away some of the burden, gets the word out (kickstarter.com)
● Proposed solution can take advantage of online advocacy tools: nationbuilder.com, salsalabs.org or freebsd.org
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ConclusionWhat should the call-to-action be?
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Crowdsource Advocacy!Alternative D
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Turning Volunteers into Advocates
Goal: Produce local content that grows local audiencesObjectives: Engagement, Collaboration, Exposure, FundingMethod: Grassroots-style campaigning, Social leaders will help push localized content, thus creating awareness and advocacyProposed Name: Good Neighbors
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Core Mechanic
● Start a volunteer sheet form, looking for online activists
● Users become leaders in their respective communities, they are responsible for the content, but must follow guidelines
● Use a platform such as NationBuilder.com or SalsaLabs.org
● Two stages in execution: 1) Build an activists fan base, empowering a few; 2) Apply for a 2nd round of funding, with a stronger fan support
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Risks and Threats
● Activism can take many shapes, and thus the message becomes disorganized
● Chaos and disorder
● Misunderstanding of goals
● Managing complexity
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Proposed solutions
● Become the party host● Low-cost from online collaboration tools
allow for managing● Use advocates social network ID● Gamification, turning specific actions into
badges● Activism can be easily tracked using online
tools● There is an audience, it just needs
organization
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The Answer to the Big Question is...
The call-to-action should aim for:● The website should be their home● LTNM is only the host● Give them resources● Ask them to join!● Ask them to act!!● Ask them to ask others!!!
50 (very) useful low-cost resources here:http://www.crowdsourcing.org/document/50-fun-useful-and-totally-random-
resources-for-nonprofits/10939
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Rebranding a Non-ProfitCompletion Slides
byIsaul Carballar