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JEFFERSON FRANKLIN COMMUNITY ACTION CORPORATION - 2018 ANNUAL REPORT

“Road to Self-Sufficiency.”

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The creation and printing of this publication was funded 100% at $ 4,920.00 with federal funds received from the U.S. Department of Health and Human Services (HHS) provided by the Missouri Department of Social Services, Family Support Division.

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Greetings,Fiscal year 2018, while not without challenges, was full of many exciting changes and new endeavors for JFCAC. Despite, daily funding uncertainty, each of the JFCAC Programs continued to be beacons of light in our communities for individuals in need.

With the looming funding cut threats, it became more apparent than ever to the Executive Staff and the Board of JFCAC that the agency had to continue to embark on new funding opportunities. This steadfast and tenacious focus resulted in a number of successes for the agency; JFCAC was awarded several new amazing grants which resulted in over a million dollars of additional revenue for the agency, JFCAC was awarded their Outpatient Mental Health Clinic status and began providing Mental Health Services to existing clients, and JFCAC began billing Medicaid for a variety of services.

As I was reflecting on this past year at JFCAC – accomplishments and setbacks, two favorite quotes of mine came to mind:

“All you need is the plan, the road map, and the courage to press on to your destination.” ~Earl Nightingale

“It is never our job to make people feel safe, instead it is our responsibility to help people gain courage, so they can feel safe.”~Author Unknown

Our MissionThe mission of Jefferson Franklin Community Action is to serve individuals and families through partnerships, empowerment, and education in order to strengthen and improve the entire community.

Our VisionJFCAC envisions communities with increased opportunities and an improved quality of life for families living in the crisis of poverty.

Our Values • Dedication We are dedicated to our mission • Accountability We are accountable to those we serve and to each other • Integrity We do what is right at all times • Hope We embrace the spirit of hope • Service We provide a service to the community

JILL LOMBARDOCEO - JFCAC

The presence and intersection of two words in these quotes are particularly relevant to the work that we do every day at JFCAC - Road Map and Courage.

As the CEO of JFCAC, I’m proud to work with a great committed group of people every day who understand that JFCAC is a part of the roadmap of life for many people and it is our responsibility to continue to grow and expand our continuum of services so we are able to provide the safety nets that people need as they travel through life. In addition, we understand that safety nets can never be enabling. They must be designed to empower people and give them courage to endure any barriers that may be around the next bend of the road. It is with this philosophy in mind, that we chart new paths at JFCAC and take on new challenges. As I near my fourth anniversary at JFCAC, I am humbled by the dedication of the employees and inspired by the growth and direction of the agency. Please grab your coat and shoes and travel with us through JFCAC’s 2018 Annual Report. As you will see in the upcoming pages the road map will travel down Route JFCAC. There will be frequent stops along the way with our final stop being at a great town called COURAGE!

WIC PROGRAMP: (636) 789-2686 - Option 5

CSBG PROGRAMP: (636) 789-2686 - Option 4

HOUSING PROGRAMP: (636) 789-2686 - Option 3

JFCAC PROGRAMS

HEAD START PROGRAM

P: (636) 789-2686 - Option 6

ENERGY ASSISTANCEPROGRAM

P: (636) 789-2686 - Option 4

BEHAVIORAL HEALTH PROGRAM

P: (636) 789-2686 - Ext.1101

WEATHERIZATION PROGRAM

P: (636) 789-2686 -Option 2

MO. EARLY HEAD START PROGRAM

P: (636) 789-2686 - Option 6

April 8 - 12, 2019 Head Start Federal Monitoring Review for Focus Area 2

April is Counseling Awareness Month, Child Abuse Prevention Month, Stress Awareness Month, and Fair Housing Month

Easter Sunday

NOTES

Disclaimer: Because CSBG is operating programs in response to or in partnership with the community it is difficult to give exact dates in advance, and the dates we do have are subject to change. Please contact the agency to affirm exact dates.

APRIL 2019SUN MON TUE WED THU FRI SAT

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WIC: Edwardsville Regional Breastfeeding Task Force Conference

April 29 - May 3, 2019 National Head Start Association 2019 National Conference

World AutismAwareness Day

WIC: Eastern District Meetings

WIC: State Breastfeeding Task Force

Housing Program’s Public Hearing Notice published CSBG: SELF Class is held the month of April

P: (636) 789-2686W: JFCAC.ORG

Community Services forms the backbone of JFCAC, and this historic funding allows the program’s services to remain flexible and responsive to the needs of the community.

Community Service programs are divided into two components: Direct Client Services, which empower individuals to address their needs, and Community Empowerment Collaborations, which mobilize community agencies to address larger scale, community needs.

Crisis Intervention is a Direct Client Service, and includes an assessment of family strengths and needs. Families are made aware of employment, educational, housing, nutrition, and health resources through internal and external agency referrals.

Community Empowerment Collaborations were developed to address the needs and gaps in the community through coordination and resource development. JFCAC works with local organizations to increase resources available to low-income families.

Please refer to www.jfcac.org for information on how to enroll in a Community Service program.

*Projects are funded in whole/or part with federal funds received from the U.S. Department of Health and Human Services (HHS), Community Services Block Grant, as provided by Missouri Department of Social Services, Family Support Division.

FACTS - CSBG PROGRAM• 65 households received free tax assistance • 6 adults participated in SELF classes • 188 students participated in a Poverty Simulation • 13 youth participated in Youth Step Up to Leadership• 1,785 lunches were served to kids during summer break

JFCAC’s Community Services department has partnered with Aging Ahead (formerly Mid-East Area on Aging) and Hillsboro High School’s JAG (Jobs for America’s Graduates) Program to provide the Cyber Seniors Program. Cyber-Seniors is a non-profit organization that encourages tech-savvy youth to put their knowledge to good use by mentoring older adults in technology. Their mission is “to bridge the digital divide and connect generations through technology.”

Over 49 million North American adults do NOT use technology in their day-to-day lives, whereas young people under the age of twenty-five grew up in a digital world and use technology in all aspects of their lives. Eliminating the digital divide allows intergenerational relationships to thrive and addresses the growing problem of social isolation amongst the elderly. Social isolation poses significant health risks including increased risk for all causes of mortality, dementia, increased risk for re-hospitalization, and an increased number of falls. Research also suggests that older adults who remain socially active and cognitively engaged have better cognitive function than those who are isolated and disengaged.

Through this Cyber Seniors partnership, the JAG students learn the communication, training, and leadership skills necessary to mentor their senior participants. Students also gain valuable service experience, which will benefit them in their future studies and careers. Seniors citizens, who often view technology as cold and impersonal, enjoy the one-on-one interaction with their young mentors. They learn how to safely utilize electronic devices and social media to stay connected with friends and family, and engage in online communities and resources.

JFCAC is excited to offer this new program to the community. For more information about Cyber Seniors visit https://cyberseniors.org. To find out how you may get involved with JFCAC’s Cyber Seniors program contact Kim Rodriguez at 636-789-2686 ext. 1503, [email protected]; or visit http://www.jfcac.org/communiy-service-block-grant.html.

THE PROGRAM’S NEW ENDEAVOR

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P: (636) 789-2686W: JFCAC.ORG


May is Community Action month

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April 29 - May 3, 2019 National Head Start Association 2019 National Conference

Head Start: Last month for 9 month Head Start Centers Housing Program’s Resident Advisory Board Meetings are held

WIC: Breastfeeding Classes

National Nurses Day Head Start: Teacher’sAppreciation Day

Missouri WIC Association Meetings

National Children’s Mental Health Aware-ness Day

Mother’s Day

May 21- 23, 2019 Missouri CAN Annual Conference

May 21 - 23, 2019 Region VII Head Start Association 2019 Leadership Conference

Memorial Day WIC: State Breastfeeding Task Force

Energy Program: Winter ECIP ends

May 31: Winter ECIP ends (or when funding is depleted; whichever is first)

Weatherization lessens the impact of the high cost of energy on low-income families. The program completes a comprehensive evaluation on each qualified home, then designs and implements a site specific plan to lower utility bills and increase comfort levels in the home. Caulking; weather-stripping; wall, floor, attic insulation; and other cost-effective measures may be installed.

Weatherization also assesses for health and safety. Smoke alarms and carbon monoxide detectors are installed. Homes with gas appliances, furnaces, and hot water heaters are tested for proper operation and ventilation of carbon monoxide. Exhaust fans are checked for proper termination to control humidity and fresh air needs in the home.

Program eligibility is 200% of Poverty Income Guidelines. Both rental and owner-occupied homes are eligible. Please visit www.jfcac.org for more information on how to enroll into the program.

*Weatherization receives 37%, or $215,738, of its funding from Missouri’s Department of Economic Development, which is federally funded by the U.S. Department of Energy’s Weatherization Assistance Program and the U.S. Department of Health and Human Services’ Low Income Home Energy Assistance Program at 40%, or $257,892. Further funding is provided by AmerenUE, at 18%, or $122, 991, and Spire at 5%, or $59,122.

FACTS - WEATHERIZATION PROGRAM• The average direct service cost per home was $5,966• 52 homes were completed in FY18• 16 children served in FY18 • 37 persons with a disability served in FY18 • 16 elderly persons served in FY18

For 40 years, JFCAC’s Weatherization Program has provided customers the tools and home modifications needed for home energy savings. An area of opportunity for the program is to improve its service provision so that the consumer fully “buys-in” to using the newly installed home energy savings tools. One way to create this buy-in is for the program to better equip the customer to use the provided tools to their fullest extent. For example, the program may install a programmable thermostat in a client’s home and give basic instructions on use of said thermostat. Having a programmable thermostat is the tool; having the full knowledge as to how to use it, and actually using it as is designed is the “buy in.”

Using a programmable thermostat as designed will save the user between six to twelve percent on heating and cooling bills. Unfortunately, a large majority of installed programmable thermostats are being used as a standard thermostat and are not being allowed to run as the energy saving device it is designed to be. In order for the use of a programmable thermostat to yield the advertised energy savings, it must be properly used to automatically adjust home temperatures. The consumer must have the knowledge and buy-in to properly use it.

Staff of JFCAC’s Weatherization program has learned that the proper use of an automatic thermostat is a skill that must be taught. Therefore, the program is launching a new initiative to better educate each Weatherization customer on how to use each of the provided energy savings tools. This initiative includes the use of an educational checklist that will be given to all new clients. This checklist asks the client to make themselves aware of the systems in their own home in preparation for the first visit from Weatherization program staff. Then, as new tools are introduced and energy modifications are made, it will become the duty of program staff to inform and educate each Weatherization customer as to the use and benefits of these new tools. Customer buy-in will better ensure maximum energy savings for each of the program’s customers, and maximize the impact of funding dollars.


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P: (636) 789-2686W: JFCAC.ORG


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June is PTSD Awareness MonthEnergy Program: June 1 is the first day of Summer ECIP

WIC: Breastfeeding Mom’s Club

Father’s Day

Housing Program’s Public Hearing is held mid-June


CSBG: June is the deadline to enroll for Back to School Fair

Low Income Home Energy Assistance Program (LIHEAP) is available to help low-income families with heating and cooling bills to meet their immediate energy needs. It can mainly help those who spend a large amount of their household income on energy bills. Eligibility requirements for the program are based on income, household size, available resources, and responsibility for payment of home energy costs.

LIHEAP has two components: Energy Assistance (EA), which is a once per year payment on the primary source of heat that does not require a disconnection notice, and the Energy Crisis Intervention Program (ECIP), which does require a disconnection notice. The amount of ECIP help received is based on the amount of money needed to settle the crisis with the energy provider. In the winter, ECIP may be used for electric and/or the primary of heat; in the summer, it is for electric only.

Based on funding, the heating program operates from October through May and the maximum amount to be received is $800. Based on funding, the cooling program runs from June through September, and the maximum to be received is $300. During the summer months, window air conditioner units may be available to those who qualify.

Please visit www.jfcac.org for more information on the program and for details on how to apply for LIHEAP benefits.

*Funded with federal funds received from the U.S. Department of Health and Human Services, as provided by the Missouri Department of Social Services, Family Support Division.

FACTS - ENERGY ASSISTANCE• 3,883 applications were processed for EA• 1,728 households received help through Winter ECIP• 1,477 households received help through Summer ECIP• 10 households received window air conditioning units• 142 households were enrolled in Keeping Current

JFCAC’s Low-income Home Energy Assistance Program (LIHEAP) partners with Ameren Missouri to provide the Keeping Current and the Keeping Cool Programs.

Keeping Current helps make low-income participants’ energy bills more affordable, and helps reduce the total amount they owe. When participants enroll in the Keeping Current program they are placed on Budget Billing, which helps level their monthly bill so they do not see spikes in their energy bill during peak heating and cooling times of the year. A monthly credit is given based on the participants’ heating type and poverty level. For those with past due bills (also called ‘arrearages’) 1/11th of the total unpaid past due balance will be paid by the program.

To be eligible for Keeping Current the applicant must be a residential customer of Ameren Missouri; and their income must be at or below 150% of the Federal Poverty Level. To participate in Keeping Current applicants must make an initial payment of 1/12th of the total unpaid account balance and pay their bill on time each month.

Keeping Cool helps reduce cooling costs during the summer. Participants receive a monthly bill credit of $25 in the months of June, July, and August. To be eligible, applicants’ income must be at or below 150% of the Federal Poverty Level; one of the household members must be a senior citizen (age 60 and older), disabled, chronically ill, or a child (age five or younger); and their Ameren Missouri accounts must be active. It should be noted, eligible Ameren Missouri Customers may only enroll in one of the two programs.

For more information about JFCAC’s Keeping Current or Keeping Cool Programs contact Tiffany Hancock at 636-789-2686 ext. 1511 or visit http://www.jfcac.org/energy-assistance.html.


NOTES

P: (636) 789-2686W: JFCAC.ORG

CSBG: The end of July/Beginning of August will be the Back to School Fair


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Independence Day


July 29 - August 16, 2019 Head Start Annual Pre-Service/Professional Development

CSBG: Summer Feeding Program runs mid-July through the beginning of August (during the break between summer school ending and the new school year beginning) at select locations

The Women, Infants, & Children Food Supplemental Program (WIC) is a health and nutrition program aimed at preventing problems in growth and development; the goal of the program is to improve the health and nutrition of eligible women, infants, and children. Nutritious food supplements are provided to individuals who are found to have special nutrition needs including: pregnant women, postpartum mothers, nursing mothers, women with babies under six months of age, infants, and children up to age five.

The primary services of WIC are health screening, risk assessment, nutritional education and counseling, breastfeeding promotion, and referrals to healthcare. Peer breastfeeding support is available to those who choose to breastfeed.

To receive WIC benefits, an individual must be categorically eligible or income eligible and have either a medical or nutritional risk. WIC’s income guidelines are at 185% of the Federal Poverty Level. WIC recipients choose food items listed on the WIC Approved Food List and purchase them from WIC authorized retailers.

All JFCAC WIC clinics are located in Jefferson County, with WIC services being offered in both Hillsboro and Arnold, MO. Evening clinic hours are available.

Please refer to www.jfcac.org for additional information on the program, and for details on how to apply for WIC benefits.

*Funded by Missouri Department of Health and Senior Services

Medicaid Billable ServicesWIC programs in Missouri are allowed to bill MO HealthNet (Medicaid) and its four managed care entities for certain WIC services if they meet three criteria: 1. they have a National Provider Identifier (NPI), 2. they enter into and maintain valid participation agreements with MO HealthNet and the Medicaid Managed Care Organizations in Missouri, and 3. they substantiate that its costs exceed amounts received from other funding sources.

JFCAC is pleased to announce its ability to now bill MO HealthNet for certain WIC provided services. The ability to bill MO HealthNet enables the program to generate additional revenue which supplements its grant funding and provides the fiscal resources needed to provide the scope and quality of service offered.

WIC offered at Head Start SiteThe JFCAC WIC and Head Start programs have partnered to provide WIC services at Head Start centers. Program Directors signed a Memorandum of Understanding (MOU) and the Department of Health and Senior Services approved the plan. WIC services began at the Hematite Head Start Center on November 20, 2018 and are offered monthly to Hematite Head Start families at the Hematite Head Start Center.

The partnership was designed to streamline JFCAC WIC and Head Start services for families and decrease access burdens. As this partnership is established, WIC services may be expanded to more JFCAC Head Start centers.

FACTS - WIC PROGRAM• JFCAC’s caseload was 32,341 women, children, and families

• Checks administered by JFCAC totaled $2,056,106.72 • 65% of infants initiated breastfeeding • 47% of prenatal women enrolled during the 1st trimester •72% of pregnant women didn’t smoke or stopped smoking

WTHE PROGRAM’S NEW ENDEAVOR

NOTESEnergy Program: LIHEAP Month

WIC: National Breastfeeding Month P: (636) 789-2686W: JFCAC.ORG


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Head Start: 1st Day of School for Head Start Children

August 28 - 30, 2019 Community Action Partnership (CAP) Annual National Convention

WWIC: August 1-7: World Breastfeeding Week

The Housing Choice Voucher Program (HCV) offers both rental and homeownership assistance in existing homes, mobile homes, and apartments so that safe, decent, and sanitary living conditions can be affordable for income-qualified families.

The family’s rent is based on the household’s income. Monthly housing assistance payments are made directly to the unit’s owner by JFCAC. All units approved for the program must meet minimum Housing Quality Standards, and rent reasonableness.

HCV families may also enroll in the Family Self-Sufficiency Program (FSS). In the FSS program, families receive support as they work toward their goal of obtaining suitable employment. Each family receives funds in an escrow account as their portion of the rent increases due to additional income from wages. Once they achieve their goal, they may use the funds.

HCV units are available in both Jefferson and Franklin Counties. The HCV waitlist may close when the number of applications is exceedingly high.

Please check www.jfcac.org for more information on the program, and how to enroll into services.

*Funded by the Department of Housing and Urban Development

FACTS - HOUSING PROGRAM• 39 families left HCV because of the lack of need.• 131 new families began receiving housing assistance• 55 new participants enrolled in the FSS program.• 6 FSS participants received escrow funds• $39,570 in escrow funds were released

In September 2018, Franklin County Public Housing Agency (PHA) was awarded $242,514 from Housing and Urban Development (HUD) to fund forty-five Mainstream HCV vouchers.

These vouchers are special purpose vouchers which are designated for families in which one of the household members is a non-elderly person with a disability transitioning out of institutional and other segregated settings, at serious risk of institutionalization, homeless, or at risk of becoming homeless. Preference are granted to applicants who are transitioning out of an institution or at risk of being institutionalized and homeless or at risk of becoming homeless.

Other than the aforementioned special purpose and preference, the Mainstream Vouchers are implemented in the same manner and applicable to the same rules and regulations as other vouchers.

The program will be working closely with other service agencies in the community to ensure certain services are provided for Mainstream applicants. Partnering agencies include, but are not limited to, Disability Resource Association (DRA), Disabled Citizens Alliance for Independence (DCAI), Disability Resource Connection/Franklin County SB40, and Jefferson County Developmental Disabilities Resource Board.

The program have begun to brief and issue vouchers to families deemed eligible for a Mainstream Voucher. These vouchers have to be 80% utilized within one year of the date of the award.

This is the first time JFCAC has applied for and been awarded new HCV vouchers. JFCAC is very excited to offer this new opportunity to the community.


NOTES

P: (636) 789-2686W: JFCAC.ORG

September is Substance Abuse and Mental Health Services Administration National Recovery Month, Hispanic Heritage Month, and Baby Safety MonthEnergy Program: September 30 is the end of the program year


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Labor day

CSBG: September 30 is the end of the program year




Suicide Prevention Day

In response to the growing need identified in JFCAC’s Community Needs Assessment for Mental Health Services in both Jefferson and Franklin Counties, in 2018 JFCAC developed its new Behavioral Health Department (BHD).

This department was developed with one overarching goal in mind; that is, to build capacity so in the future, JFCAC has the ability to provide Mental Health Services to all JFCAC clients who exhibit a need. It is believed that adding these needed services enhances the agency’s Continuum of Care and provides an easier and less intimidating way for clients, who may already be receiving services from another JFCAC program, to access to Mental Health Services.

JFCAC is proud to announce that its new Behavioral Health Department has been certified through the Department of Mental Health (DMH) as an Outpatient Mental Health Clinic and has acquired its Medicaid Billing Number.

The agency looks forward to the continued growth of this new JFCAC Department and is diligently working to respond to the need for additional counseling services in Jefferson and Franklin Counties.

Please refer to www.jfcac.org for information on how to enroll in JFCAC’s Behavioral Health Program

*The Behavioral Health Department is a Medicaid Reimbursable Fee-for-Service Program.

FACTS - BEHAVIORAL HEALTH• The Behavioral Health Program began in August 2018 • The program accepts all MO Medicaid insurances• Served 28 children/families through counseling • Submitted 3 grant/bid applications in 2018 • The program employs one full-time counselor

JFCAC’s Behavioral Health Department began offering counseling services to the agency’s Head Start Children and their siblings in August of 2018. This new endeavor is designed to help children cope more effectively with changes and stressors. Any child in JFCAC’s Head Start Program can receive services for needs such as, but not limited to: parental divorce, change in custodial visits, change in caregivers, change in residency, change in family structure, and/or loss or separation from a family.

Recently, the Behavioral Health Department expanded its services to children whose families are enrolled in JFCAC’s WIC Program. The BHD will soon be extending its services to adults who are a part of other programs at JFCAC, as well as individuals in the community.

In addition to the above, JFCAC’s Behavioral Health Department is continually looking for new community opportunities to expand client services. Presently, the department is exploring obtaining MOUs so that services can be provided for children at Head Start Collaboration Sites; expanding services to adults and children who are already receiving services from another JFCAC program; seeking out other community contracts in order to provide counseling to those individuals who do not currently receive services from JFCAC; and exploring the need to add substance abuse services.


NOTESTBD - RVII Head Start Association Directors Caucus & State WIC Conference EWIC available for WIC Eastern District agencies October 1: CSBG: Enrollment begins for Jefferson County Toy Distribution, and Jefferson & Franklin County Back-to-School FairEnergy Program: LIHEAP will begin accepting Energy Assistance (the once a year heating grant) applications for the elderly and disabled

P: (636) 789-2686W: JFCAC.ORG


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World Teacher’s Day

Columbus Day

World Mental Health Day

October 6 -12, 2019 Mental Illiness Awareness Week

Bosses’s Day

First Day of Agency’s Fiscal Year


Head Start Awareness and Weatherization Month

HalloweenWIC: State Breastfeeding Task Force

In 2017, JFCAC began an endeavor to increase self-sufficiency through diversification of funding. It was identified that this could be done by focusing on increasing unrestricted agency dollars. Three areas were identified for the agency to focus on that would drive the agency toward achieving this goal. These three areas are as follows: Fundraising, Social Enterprises, and Medicaid Fee-for-Service Billing Opportunities.

With the assistance of JFCAC’s devoted Board, 2018 held a great deal of planning around fundraising with 2019 holding the agency’s first 5K Fundraiser. In addition to fundraising, in 2018 the agency completed all necessary certification requirements to begin to bill Medicaid for Nursing and Mental Health services. Finally, 2018 resulted in JFCAC moving toward opening several social enterprises with the first step being the agency establishing a C-Corporation.

This new C-Corp was named Partners Realizing Opportunities (PRO). PRO’s mission statement is to “Proclaim Needs in Our Community and Proactively Bring Partners Together to Address Those Needs and Produce Solutions and Promote Self Sufficiency.”

JFCAC is the sole shareholder of PRO and therefore PRO will simply act as a holding company for other for-profit social enterprises established by PRO. The new structure is depicted below.

JFCAC will be completing all the remaining steps to make PRO official in 2019. Once completed, PRO will create its first Social Enterprise / LLC. As JFCAC is the sole shareholder of PRO, all proceeds not needed for the ongoing support of the social enterprise, through an official Board approved process, will be allocated back to JFCAC to support additional programming and/or to assist existing programs when funding dollars are threatened. Hence the reason why creating social enterprises can assist an agency in becoming more self-sufficient and less dependent on federal and state funding. JFCAC is very excited about growth in all three areas identified above and is looking forward to the announcement of its very first social enterprise in 2019.

Pro (C-Corp)

New Social Enterprise - LLC



JFCAC is Excited to Announce the Grand Opening

NOTES

P: (636) 789-2686W: JFCAC.ORG

American Indian and Alaska Native Heritage Month

Child Safety Protection Month Energy Program: November 1: LIHEAP for elderly disabled begins


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Great American Smoke Out

Thanksgiving

Veteran’s Day



FACTS - EARLY & HEAD START• 603 children and their families were served • 10% of enrolled children were in foster care• 11% of children had a diagnosed disability• 26 families have less than a high school diploma • 49% of families were unemployed

The JFCAC Program Coaching Model (PCM) is designed as an experiential approach for every member of the program team including children, families, staff, and leadership. While traditional coaching models focus primarily on classroom staff, this model was developed to integrate coaching as a cultural shift for the entire program. This model is based on the belief that the program’s children, families, staff, and leadership are on the same team, working towards the same goal----school readiness for all children. Through the PCM, direct service staff are taught new techniques to support children and families, are supported through the development of a strategy or goal, and receive encouragement. Through the PCM, the program partners with families, believing that they and their child together are the team.

A cultural shift towards a coaching philosophy requires that we do with staff what we want staff to do with children and families. We have to commit to coaching staff! The program’s commitment to the PCM is evidenced by the staff’s commitment to developing trusting relationships with children and families. Program staff are partners with the family as the child and family strive to meet educational and personal goals.

The program’s commitment to the PCM is also evidenced by leadership’s commitment to developing trusting relationships with staff. Under this model, leadership guide, support, and encourage direct staff. Staff need to be confident that they will see techniques modeled rather than receive a written observation telling them what they should try next. Partnering with staff and developing a shared goal is what the PCM is all about.

The PCM provides the structure and a plan to embed the coaching philosophy throughout the program, allowing all members of the team to assume positive intent of every child, family, and staff member. It is the program’s goal to support the success of every staff member in the program while increasing child outcomes and school readiness for young children!

THE PROGRAM’S NEW ENDEAVOREarly Head Start is a program for low-income families with pregnant

women, infants, and toddlers. This is a child development program that offers health, education, and social services to income eligible families. Child-centered services are provided in the family’s home or a childcare center.

Head Start is a child development program for children ages three through five from low-income families. Preschool education, healthcare, and nutrition are provided to the enrolled children at a childcare center or in the family’s home. Each child is screened for delays, and individual learning experiences are planned for each child. Parents are involved in program planning, volunteer work, and administrative decisions through Policy Council and Center Committees.

From the moment families begin in either the Early Head Start or Head Start program, they begin to set goals, develop plans to address their needs, identity their strengths, and find their own voices. JFCAC’s Early Head Start and Head Start service delivery options include the home-based, center-based, and school district partnership models. Both programs provide family support and community resources in Education, Family Engagement, Health, Nutrition, Mental Health, and Disabilities in order to strengthen families as they prepare their children for a life time of success and love of learning.

JFCAC has Head Start and Early Head Start centers located in both Jefferson and Franklin counties. Please visit www.jfcac.org for a full listing of available options, as well as contact information to enroll into the program.

*Funded by the Department of Health and Human Services and Missouri Department of Health

NOTESEnergy Program: December 1: LIHEAP for general public begins

Mid December is when the JCTD will be held

The end of the first full week of December is the deadline to enroll in Jefferson County Toy Distribution (JCTD)

P: (636) 789-2686W: JFCAC.ORG


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Christmas Eve. Christmas

New Year’s Eve.

The Missouri Early Head Start Program (MOEHS) is a state funded program that provides early, continuous, intensive, and comprehensive child development to children under the age of three and whose family’s incomes are at or below the federal poverty line.

The goals of the Missouri Early Head Start program include the promotion of children’s physical, cognitive, social, and emotional development and future growth for infants and toddlers; supporting families and guardians to fulfill parental roles as primary caregivers and educators; helping families move toward self-sufficiency by strengthening community supports; and increasing quality and capacity of child care programs for families who are in school/training.

Services to the children and families include comprehensive health and mental health services; home visits; services to improve healthy behavior for the child’s caregiver(s) such as smoking cessation and substance abuse treatment; coordination of programs providing services in accordance with Part C of the Individuals with Disabilities Education Act; Parent Education, including parent-child activities and child development information; and ongoing support through case management, peer support groups, adult education, basic literacy skills, job training, and job placement services.

The Missouri Early Head Start Program is implemented in the same manner as JFCAC’s Federal Early Head Start Program. The distinct difference is that the MOEHS program is a different funding stream than the federal program; MOEHS is secured from State of Missouri.

FACTS - EARLY & HEAD START• Submitted the MOEHS application in December 2017 • Grant was awarded in Spring 2018 • Provides services to 40 additional EHS children • JFCAC contracts with 3 child care centers • The grant created 8 new employment opportunities.

The Missouri Early Head Start (MOEHS) grant is a new endeavor in itself for JFCAC’s Head Start and Early Head Start program. Although this funding has been available for many years, this award was the first time JFCAC ever applied.

Through community assessing, JFCAC found that families of children enrolled in community child care centers were experiencing difficulty making tuition payments and knew that MOEHS would be helpful. For those who qualify, the MOEHS program is instrumental in providing child care for parents who are working and/or in school or in a job training programs by subsiding a portion of childcare tuition.

Teen birth rates in the Unites States are on a notable decline. However, through community assessing, JFCAC found that both counties served by the agency have higher than State and National averages of teen birth rates and several local high schools indicated an increase in pregnant students. Because of this data, JFCAC has partnered with these local high schools to provide MOEHS services to the teen parents. JFCAC is honored to provide MOEHS services to families that are working hard to maintain self-sufficiency.

For more information on the MOEHS program, and how to apply for services, please visit www.jfcac.org.

*Funded by the Missouri Department of Social Services, Children’s Division, Office of Early Childhood


NOTES

P: (636) 789-2686W: JFCAC.ORG

CSBG: Mid-January appointments are set for the free Circuit Breaker assistance program


JANUARY 2020SUN MON TUE WED THU FRI SAT

1 2 3 4

5 6 7 8 9 10 11

12 13 14 15 16 17 18

19 20 21 22 23 24 25

26 27 28 29 30 31

New Year’s Day

MLK Day



JFCAC Staff Head Count By Departmentas of September 30, 2018

Administration, 9 Mental Health, 1 Quality Improvement, 3

Housing, 9

Head Start, 61

Early Head Start, 20

MO Early Head Start, 3

Weatherization, 2

WIC, 8

Energy, 3 CSBG, 9

Administration

Mental Health

Quality Improvement

Housing

Head Start

Early Head Start

MO Early Head Start

Weatherization

WIC

Energy

CSBG

JFCAC STATISTICS

NOTESBlack History Month

Dental Health Month P: (636) 789-2686W: JFCAC.ORG


FEBRUARY 2020SUN MON TUE WED THU FRI SAT

1

2 3 4 5 6 7 8

9 10 11 12 13 14 15

16 17 18 19 20 21 22

23 24 25 26 27 28 29WIC: State Breasteeding Task Force


Valentine’s Day

President’s Day

CSBG: February 28th is the Deadline to enroll in Adult Step Up to Leadership classes, which begin in March and run through May

HOW YOU CAN HELP• Make a financial donation: The people we serve often have unanticipated emergencies. While we have many resources both at JFCAC and in the community, sometimes what is needed can only be obtained with cash.

• Non-financial donations: Holiday gifts, food baskets, school supplies, winter coats and gloves and household items are just a few examples.

• Make a bequeath: Leave a legacy of help and hope for people in need.

• Volunteer: Contribute your time and talents. Help our teachers in the classrooms - read a story to a group, work intensively with one child who needs extra attention or rock a toddler to sleep. Make a friendly visit to an elderly person who cannot get out. Assist our office staff to complete their work. Apply on our agency website today!

Donations

Platinum Donation Level Ann SkilesAnonymous Donor Brendan’s Backpacks Huntleigh McGee InsuranceR&R PropaneRotary Club of Washington, MOSelma Baptist ChurchTwin City Optimist Club

Gold Donation LevelStinson Law Firm

Silver Donation Level Hematite United Methodist Church Leading Lady

Bronze Donation Level All Purpose Storage Cedar Hill Elks Jill QuaidKiwanis of Festus Midwest Resource Solutions, Inc. Ready Readers Richard Pins

Jewel Level Bank of SullivanJulia HamptonSally GrossThe Family & Consumer Sciences Department at Fontbonne University

Star Level Amanda DeisnerAmber GrauAnnual Keebler Family ChristmasArnold-Imperial Optimist ClubCarol Cameron Cora SandovalEmma TubbsEva CoxGenevieve MarquartHigh Ridge Elks High Ridge Fire Department Illeana WombleJackie BrownJoyce McGeeKaren DoorackKathleen StraatmannKelly MaurathLadies of Charity Mark WilliamsMichael WoodOptimist of Hwy 30 Paula CrewseRev. Curtis CrumpeckerRebecca SniderSanta’s Helpers Shawnee Henson- WilliamsSusan KilleenDeSoto Walmart

In-Kind Donations: An In-Kind Donation is any property or services provided to the agency at lower than market rate

Baisch Family DeSoto Public School District 73 Fenton-Hermitage HillsFestus R6Fox C-6 School District Grandview C-4 School DistrictJefferson County GovernmentMount Olive United MethodistNorthwest Early Childhood CenterPurina FarmsSchool District of WashingtonSmall Wonders Childcare CenterSt. Clair R-XIII DistrictSullivan School DistrictSunrise R-IX School DistrictUnion R-XI School DistrictWindsor C-1 School DistrictZion United Church of ChristDr. Nirbhay Singh Dr. Monica JackmanMidwest Resource Solutions, Inc.

JFCAC is proud of its history and is very excited about its future! The services offered by the agency have positively impacted countless lives. It goes without saying that none of the good work done by the agency and its staff would have been possible without generous donors.

Thank you to each and every person, organization, and business that has made a donation! Your donation helps to ensure the future success of the agency and helps the agency in improving the community.

Platinum Donation Level $1000.00 or moreGold Donation Level $750.00 or moreSilver Donation Level $500.00 or more

Bronze Donation Level $250.00 or moreJewel Donation Level $100.00 or moreStar Donation Level Under $100.00

10.01.17 - 09.30.18

NOTES

P: (636) 789-2686W: JFCAC.ORG

Women’s History Month


MARCH 2020SUN MON TUE WED THU FRI SAT

1 2 3 4 5 6 7

8 9 10 11 12 13 14

15 16 17 18 19 20 21

22 23 24 25 26 27 28

29 30 31

WIC: National Nutrition Month

WIC: State Breasteeding Task Force

WIC: Registered Dieti-tian Nutritionist Day

WIC: International Board Certified Lac-tation Consultant Day

Read Across America Day (Dr.Suess Day)

Head Start Policy CouncilOfficersLesley Deason (Chair)Samantha Kelley (Vice Chair)Melanie Yount (Secretary) Amber Grau (Board of Directors Representative)

Parent Representatives Heather LeutezingerAshley JonesAlyssa GravesAmanda LonggrearDanielle Aultowski Kaci Maxwell

Community RepresentativesCarol Cameron (Board of Directors Representative)Sarah WarnckeAmanda Harris

JFCAC Board of DirectorsPublic Representatives Carol Cameron (Vice President)Alison LileyEarlaine Sandoval (Secretary)Jenny WallachKen Waller

Community Representatives Paula CrewseMarty LackeyShirley WilsonAngela Peters (Alternate)Lesley Deason (Alternate)Amber GrauEmmaline TubbsRosie Buchanan (Alternate)

At-Large Representatives Rev. Curtis Crumpecker (Treasurer)Cynthia EckelkampWayne GoyeaDr. Julia Hampton (President)Stephanie Cunningham

What is a Community Action Agency (CAA)?Community Action Agencies were created by the federal government through the Economic Opportunity Act of 1964, to combat poverty in geographically designated areas. Status as a CAA is the result of an explicit designation by local or state government. A CAA has a tripartite board structure that is designed to promote the participation of the entire community in the reduction or elimination of poverty. Community Action Agencies seek to involve the community, including elected public officials, private sector representatives and especially low-income residents in assessing local needs and attacking the causes and conditions of poverty. The State of Missouri has 19 CAA’s which are all supported by the Missouri Community Action Network (Missouri CAN).

Who is JFCAC?JFCAC is one of the 19 Community Action Agencies in the state of Missouri. It is a not for profit organization committed to assisting low-income people in achieving self-sufficiency through quality programs in Jefferson and Franklin Counties. We are a federal, state and locally funded CAA incorporated in 1965. We are a charitable and educational tax-exempt organization as described in Section 501(c)3 of the Internal Revenue Code. Contributions are income tax deductible under applicable state and federal law. JFCAC is comprised of six main programs that are described in more detail in this report (Head Start – Energy – Weatherization – WIC – Housing – CSBG) as well as various other equally as important smaller programs.

JFCAC LEADERSHIP

JFCAC LeadershipProgram DirectorsJanna Bittle, HousingLaura Weber, WICDavid Rose, Weatherization Heather Forys, CSBG/EnergyTammie Benton, Head StartAshley Marmaduke, Quality Improvement

Executive TeamJill Lombardo, Chief Executive OfficerPaulette Hensley, Chief Program OfficerDiana Hayes, Chief Administrative Officer Benjamin C. Washington, Chief Financial Officer Stephanie Kerth, Chief Innovation Officer

NOTESCSBG: SELF Class is held the month of April

P: (636) 789-2686W: JFCAC.ORG


APRIL 2020SUN MON TUE WED THU FRI SAT

1 2 3 4

5 6 7 8 9 10 11

12 13 14 15 16 17 18

19 20 21 22 23 24 25

26 27 28 29 30WIC: State Breasteeding Task Force

This map often takes us down the path less traveled as the agency’s staff is unwavering in their commitment to innovation so that the services offered continue to meet the needs of the community.

Thank you for taking the time to read this 2018 Annual Report and explore our roadmap. It includes all the routes we travel on our journey to help strengthen our community now and in the future. Julia HamptonJFCAC Board President

LETTER FROM THE BOARD PRESIDENTDear Staff, Friends, and Supporters:

Greetings from the Board of Directors at Jefferson Franklin Community Action Corporation (JFCAC). Thank you for your continued support of and dedication to JFCAC.

I am proud to say I have been a JFCAC Board member for 25 years, and each year continues to be exciting. Our mission (“to serve individuals and families through partnerships, empowerment, and education in order to strengthen the entire community”) could not be accomplished without the continued dedication of our amazing staff. The road to self-sufficiency is different for each of JFCAC’s customers, and that journey is made possible because of the caring, enthusiastic, and knowledgeable staff who strive to make our two counties better for all our residents.

Each year comes with new challenges, and 2018 was not without its share. However, the staff of JFCAC always amaze me because of their consistent focus on the roadmap developed to help all people reach their goals.

NOTESMay is Community Action month

P: (636) 789-2686W: JFCAC.ORG


MAY 2020SUN MON TUE WED THU FRI SAT

1 2

3 4 5 6 7 8 9

10 11 12 13 14 15 16

17 18 19 20 21 22 23

24

31

25 26 27 28 29 30WIC: State Breasteeding Task Force

Head Start: Last month for 9 month Head Start Centers Housing Program’s Resident Advisory Board Meetings are held Energy Program: May 31: Winter ECIP ends (or when funding is depleted; whichever is first)

Memorial Day

Mother’s Day

WIC: National Nurses Day

Head Start: Teacher’s Appreciation Day


National Children’s Mental Health Awareness Day

LocationsJ e f f e r s o n F r a n k l i n C o m m u n i t y A c t i o n C o r p o r a t i o n

Jefferson Franklin Community Action CorporationP.O. Box 920Hillsboro, MO [email protected] Phone: (636) 789-2686

Jefferson County OfficeAdministration, Head Start Administration, Community Services, Housing, Weatherization, WIC, & Energy Assistance #2 Merchants DriveHillsboro, MO 63050

Franklin County OfficeCommunity Services, Energy Assistance, Housing, & Weatherization1020 Plaza Court, Suite BSt. Clair, MO 63077

Additional Operating Locations:WIC Site; Arnold: at Jefferson County Health Dept- 1818 Lonedell Rd Arnold, MOBehavioral Health; Primary Campus- 305 3rd Street Hillsboro, MO Head Start/Early Head Start; DeSoto: at The Jeremy Baisch Early/Head Start Center- 3225 Baisch Dr DeSoto, MOHead Start/Early Head Start and WIC; Hematite: 3680 Hillsboro-Hematite Rd Hematite, MOHead Start; House Springs: in Northwest Early Childhood Center- 6180 Hwy MM House Springs, MOHead Start; Sherwood: in Sherwood Elementary- 1769 Missouri State Rd. Arnold, MOHead Start; St. Clair: in St. Clair R-XIII Elementary School- 895 Bardot Street St. Clair, MOHead Start; Robertsville: on Mt. Olive United Methodist Church campus-4998 Highway N Robertsville,MOHead Start/Early Head Start; Gray Summit: on Purina Farms campus- 3251 Hwy MM Gray Summit, MOHead Start; Union: in the Union Early Childhood Center- 110 W. Springfield Ave Union, MOHead Start; Small Wonders: at Small Wonders Childcare Center-10850 MO-21 BUS Hillsboro, MO

Head Start Collaboration Sites:Grandview R-II School District- 11470 Hwy C Hillsboro, MO Washington Early Childhood Learning Center- 831 West Pride Dr. Washington, MOSullivan Primary School- 1132 Elmont Rd. Sullivan, MOMini Scholars Preschool and Childcare- 429 Main Street Pevely, MOSunrise R-IX School District- 4485 Sunrise School Road De Soto, MOKids Village Learning Center- 36 Taylor Rd. Sullivan, MO

Mailing Address:P.O. Box 920Hillsboro, MO 63050

Behavioral Health: Ext 1101Community Services: Option 4Energy Assistance: Option 4Housing Program: Option 3Weatherization Program: Option 2WIC Services: Option 5Head Start Program: Option 6MOEHS Program: Option 6

Jefferson County Office:#2 Merchants DriveHillsboro, MO 63050

Franklin County Office:1020 Plaza Ct., Suite BSt. Clair, MO 63077

After Hour Crisis Mental Health Services: 800-811-4760Relay Missouri TTY Service: 800-737-2966Main Office Phone: (636) 789-2686 Public Hours:

Monday - Thursday 7:30am-5:00pm (Closed for lunch 12p-1p)

NOTESPTSD Awareness Month

P: (636) 789-2686W: JFCAC.ORG


JUNE 2020SUN MON TUE WED THU FRI SAT

1 2 3 4 5 6

7 8 9 10 11 12 13

14 15 16 17 18 19 20

21 22 23 24 25 26 27

28 29 30

WIC: State Breasteeding Task Force

Energy Program: June 1 is the first day of Summer ECIP

Housing Program’s Public Hearing is held mid-June

CSBG: June is the deadline to enroll for Back to School Fair

Father’s Day

Program Capacity Building Initiatives:

There are three for each of the agency’s six programs as well as Finance, HR, & QI

*See complete plan for Need Statement, Level of Need, Goal,

Outcome, and Outcome Indicator for each initiative.

Community and Family Level Initiatives:

There are a total of ten

*See complete plan for Initiative Type, Need Statement,

Level of Need, Goal, Outcome, and

Outcome Indicator for each initiative.

Agency Capacity Building Initiatives:

There are two

*See complete plan for Need Statement, Level of Need, Goal,

Outcome, and Outcome Indicator

for each initiative..

AssessmentCommunity Needs &

Resources, agency data

PlanningCommunity Needs &

Resources, agency data

ImplementationServices & Strategies

produce results

Achievement of Results

Observe & report progress

EvaluationAnalyze data & compare

with benchmarks

ROMA Planning CycleThe Results Orientated Management

& Accountability Cycle

The Plan was created using the ROMA Planning Cycle and a seven-point, da-ta-driven plan including Preparation, Assessment, Analysis, Planning , Imple-mentation, Achievement of Results, and Evaluation.

Full Strategic Plan located at www.jfcac.orgReporting Tool with Plan Updates located at: http://www.jfcac.org/StrategicPlan.html

Includes three distinct plan areas:1) Program Capacity Building Initiatives2) Community and Family Level Initiatives 3) Agency Capacity Building Initiatives

JFCAC’s FY 19-21 STRATEGIC PLAN

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