rajiv p. dant · 5 dant, rajiv p., and gregory t. gundlach (1999), "the challenge of autonomy and...

26
Rajiv P. Dant Price College of Business Division of Marketing and Supply Chain Management The University of Oklahoma 307 West Brooks Norman, OK 73019-4001 Voice: 405.325.4675 Email: [email protected] September 10, 2011 RESEARCH INTERESTS Relationship Marketing, Franchising, Distribution Channels, Supply Chains, and Hybrid Systems TEACHING INTERESTS Marketing Research, Marketing Theory, Supply Chain and Distribution Management EDUCATION Doctor of Philosophy in Marketing 1986 Virginia Polytechnic Institute & State University Chair: Kent B. Monroe Master of Management Studies 1978 University of Bombay (Bajaj Institute) Major: Marketing Bachelor of Arts (Honors) 1976 University of Bombay (St. Xavier's College) Major: Economics-Statistics ACADEMIC EXPERIENCE August 2011 to Present Michael F. Price Chair in Business Division Director, Marketing and Supply Chain Management Price College of Business, University of Oklahoma January 2008 to July 2011 Helen Robson Walton Centennial Chair in Marketing Strategy Price College of Business, University of Oklahoma August 2006 to December 2007 Frank Harvey Distinguished Professor of Marketing College of Business Administration, University of South Florida August 2005 to July 2006 Associate Professor of Marketing College of Business Administration, University of South Florida August 2001 to July 2005 Associate Professor of Consumer & Organizational Studies Area Coordinator (August 2001 to July 2003) School of Business, Clarkson University July 1997 to July 2001 Associate Professor of Marketing School of Management, Boston University

Upload: others

Post on 23-Oct-2020

3 views

Category:

Documents


0 download

TRANSCRIPT

  • Rajiv P. Dant

    Price College of Business

    Division of Marketing and Supply Chain Management

    The University of Oklahoma

    307 West Brooks

    Norman, OK 73019-4001

    Voice: 405.325.4675

    Email: [email protected]

    September 10, 2011

    RESEARCH INTERESTS

    Relationship Marketing, Franchising, Distribution Channels, Supply Chains, and Hybrid Systems

    TEACHING INTERESTS

    Marketing Research, Marketing Theory, Supply Chain and Distribution Management

    EDUCATION

    Doctor of Philosophy in Marketing 1986 Virginia Polytechnic Institute & State University

    Chair: Kent B. Monroe

    Master of Management Studies 1978 University of Bombay (Bajaj Institute)

    Major: Marketing

    Bachelor of Arts (Honors) 1976 University of Bombay (St. Xavier's College)

    Major: Economics-Statistics

    ACADEMIC EXPERIENCE

    August 2011 to Present Michael F. Price Chair in Business

    Division Director, Marketing and Supply Chain Management

    Price College of Business, University of Oklahoma

    January 2008 to July 2011 Helen Robson Walton Centennial Chair in Marketing Strategy

    Price College of Business, University of Oklahoma

    August 2006 to December 2007 Frank Harvey Distinguished Professor of Marketing

    College of Business Administration, University of South Florida

    August 2005 to July 2006 Associate Professor of Marketing

    College of Business Administration, University of South Florida

    August 2001 to July 2005 Associate Professor of Consumer & Organizational Studies

    Area Coordinator (August 2001 to July 2003)

    School of Business, Clarkson University

    July 1997 to July 2001 Associate Professor of Marketing

    School of Management, Boston University

    mailto:[email protected]

  • 2

    July 1997 to June 1998 Visiting Associate Professor of Marketing

    Sloan School of Management

    Massachusetts Institute of Technology (MIT)

    May 1991 to June 1997 Assistant Professor of Marketing

    School of Management, Boston University

    May 1987 to May 1991 Assistant Professor of Marketing

    School of Business Administration, University of Mississippi

    August 1984 to June 1987 Assistant Professor of Marketing

    While Working on Dissertation College of Business Administration

    University of North Carolina - ASU Campus

    July 1982 to July 1984 Instructor of Marketing

    College of Business Administration

    Virginia Polytechnic Institute & State University

    September 1981 to June 1982 Graduate Research Assistant

    College of Business Administration

    Virginia Polytechnic Institute & State University

    COURSES TAUGHT

    Doctoral Seminar on Marketing Management

    Seminar on Distribution

    Seminar on Multivariate Analysis

    Seminar on Marketing Theory

    Seminar on Philosophy of Methodology

    Executive Design of Experiments

    Supply Chain Management

    Supply Chain Distribution Management

    Marketing Management

    Graduate Business-to-Business Marketing

    Supply Chain Management

    Supply Chain Distribution Management

    Marketing Research

    Marketing Management

    International Marketing

    Data Analysis & Quantitative Decision Making

    Undergraduate Business-to-Business Marketing

    Supply Chain Channels Management

    Marketing Research

    Distribution and Logistics

    Industrial Marketing

    Consumer Behavior

    International Marketing

  • 3

    INDUSTRY EXPERIENCE

    June 1981 to August 1981 Branch Administrator

    Western Zone

    Smith Kline & Beecham Group (UK) - India Operations

    December 1979 to May 1981 Sales Executive

    Western Zone

    Smith Kline & Beecham Group (UK) - India Operations

    June 1978 to November 1979 Product Executive

    National Product Management of Three Brands

    Smith Kline & Beecham Group (UK) - India Operations

    PUBLICATIONS: REFEREED JOURNAL ARTICLES

    Grunhagen, Marko, Rajiv P. Dant, and Mingxia Zhu (2012), “Emerging Consumer Perspectives on American Franchise

    Offerings: Variety Seeking Behavior in China,” Journal of Small Business Management, Volume 50 (October)

    (Forthcoming)

    Dant, Rajiv P. and Aaron Gleiberman (2011), “Preventing and Combating the Onset of Dark Side Symptoms,” Journal of

    Marketing Management (Forthcoming)

    Grawe, Scott J., Patricia J. Daugherty and Rajiv P. Dant (2011), “Logistics Service Providers and Their Customers: Gaining Commitment through Organizational Implants” Journal of Business Logistics (Forthcoming).

    Dant, Rajiv P., Marko Grunhagen and Josef Windsperger (2011), “Franchising Research Frontiers for the Twenty First

    Century,” Journal of Retailing, Volume 87 (September) (Forthcoming)

    Dant, Rajiv P., Scott K. Weaven, Brent L. Baker, and Hyo Jin (Jean) Jeon (2011), “An Introspective Examination of Single Unit

    versus Multi-Unit Franchisees,” Journal of the Academy of Marketing Science (Forthcoming)

    Dant, Rajiv P., Scott K. Weaven, and Brent L. Baker (2011), “Influence of Personality Traits on Perceived Relationship Quality

    within a Franchisee-Franchisor Context,” European Journal of Marketing (Forthcoming).

    Samaha, Stephen A., Robert W. Palmatier and Rajiv P. Dant (2011), “Poisoning Relationships: Perceived Unfairness in

    Channels of Distribution,” Journal of Marketing, Volume 75 (May), 99-117.

    Brown, James R., and Rajiv P. Dant (2009), “The Theoretical Domains of Retailing Research: A Retrospective,” Journal of

    Retailing, Volume 85, Number 2 (June), 113-128.

    Dant, Rajiv P. and James R. Brown (2009), "Commentary: Relative Presence of Business-to-Business Research in Retailing

    Literature,” Journal of Business-to-Business Marketing, Volume 16 (Number 1), 31-39.

    Dant, Rajiv P. and James R. Brown (2008), "Bridging the B2C and B2B Research Divide: The Domain of Retailing Literature,”

    Journal of Retailing, Volume 84, Number 4 (December), 371-397.

    Dant, Rajiv P. and Ivan I. Lapuka (2008), "The Journal of Business-to-Business Marketing Comes of Age: Some Post Scripts,”

    Journal of Business-to-Business Marketing, Volume 15 (Number 2), 192-197.

    Brown, James R., and Rajiv P. Dant (2008), “Scientific Method and Retailing Research: A Retrospective,” Journal of

    Retailing, Volume 84, Number 1 (April), 1-13.

  • 4

    Lado, Augustine A, Rajiv P. Dant, and Amanuel Tekleab (2008), “Trust-Opportunism Paradox, Relationalism, and

    Performance in Interfirm Relationships: Evidence from the Retail Industry,” Strategic Management Journal,

    Volume 29 (April), 401-423.

    Dant, Rajiv P., Rozenn Perrigot and Gérard Cliquet (2008), “A Cross Cultural Comparison of the Plural Form in Franchise Networks: USA, France and Brazil,” Journal of Small Business Management, Volume 46 (April), 286-311.

    Dant, Rajiv P. (2008), "A Futuristic Research Agenda for the Field of Franchising,” Journal of Small Business Management,

    Volume 46 (January), 91-98

    Palmatier, Robert W., Rajiv P. Dant, and Dhruv Grewal (2007), “A Comparative Longitudinal Analysis of Theoretical

    Perspectives of Interorganizational Relationship Performance,” Journal of Marketing, Volume 71 (October), 172-

    194.

    Koza, Karen L., and Rajiv P. Dant (2007), “Effects of Relationship Climate, Control Mechanism, and Communications on

    Conflict Resolution Behavior and Performance Outcomes,” Journal of Retailing, Volume 83, Number 3 (Fall), 279-

    296.

    Palmatier, Robert W., Rajiv P. Dant, and Dhruv Grewal (2007), “Theoretical Perspectives of Interorganizational

    Relationship Performance,” Marketing Science Institute (MSI) Draft Report, Paper # 07-200, 1-37, URL:

    http://www.msi.org/publications/publication.cfm?pub=1203

    Palmatier, Robert W., Rajiv P. Dant, Dhruv Grewal, and Kenneth R. Evans (2006), “Factors Influencing the Effectiveness of

    Relationship Marketing: A Meta-Analysis,” Journal of Marketing, Volume 70 (October), 136-153.

    Windsperger, Josef, and Rajiv P. Dant (2006), “Contractibility and the Ownership Redirection in Franchising: A Property

    Rights View,” Journal of Retailing, Volume 82, Number 3 (Fall), 259–272

    Palmatier, Robert W., Rajiv P. Dant, Dhruv Grewal, and Kenneth R. Evans (2005), “Leveraging Relationship Marketing

    Strategies for Better Performance: A Meta-Analysis,” Marketing Science Institute (MSI) Reports, Issue 3, Paper #

    05-003, 107-140.

    Hanna, Richard C., Bruce D. Weinberg, Rajiv P. Dant, and Paul D. Berger (2005), “Do Internet-Based Surveys Increase

    Personal Self-Disclosure?” Journal of Database Marketing and Customer Strategy Management, Volume 12,

    Number 4 (July), 342-356.

    Brown, James R., Rajiv P. Dant, Charles A. Ingene, Patrick J. Kaufmann (2005), “Supply Chain Management and the

    Evolution of the „Big Middle‟,” Journal of Retailing, Volume 81, Number 2 (Summer), 97-105.

    Ailawadi, Kusum L., Rajiv P. Dant, and Dhruv Grewal (2004), “The Difference Between Perceptual and Objective Performance

    Measures: An Empirical Analysis,” Marketing Science Institute (MSI) Reports, Issue 1, Paper # 04-103, 77-103.

    Dant, Rajiv P., and Patrick J. Kaufmann (2003), “Structural and Strategic Dynamics in Franchising,” Journal of Retailing,

    Volume 79, Number 2 (Summer), 63-75

    Li, Zhan G., and Rajiv P. Dant (2001), “Channel Interdependence: Conceptual and Operational Considerations,” Journal of

    Marketing Channels, Volume 9, Numbers 1 & 2 (Summer/Fall), 33-64.

    Hibbard, Jonathan D., Frederic F. Brunel, Rajiv P. Dant and Dawn Iacobucci (2001), “Does Relationship Marketing Age Well?”

    Business Strategy Review, Volume 12, Issue 4 (Winter), 29-35.

    Kaufmann, Patrick J., and Rajiv P. Dant (2001), "The Pricing of Franchise Rights,” Journal of Retailing, Volume 77, Number

    4 (December), 537-545.

    Li, Zhan G., and Rajiv P. Dant (1999), "Effects of Manufacturers' Realized Strategies on Channel Relationships," Industrial

    Marketing Management, Volume 28, Number 2 (March), 131-143.

    http://www.msi.org/publications/publication.cfm?pub=1203

  • 5

    Dant, Rajiv P., and Gregory T. Gundlach (1999), "The Challenge of Autonomy and Dependence in Franchised Channels of

    Distribution," Journal of Business Venturing, Volume 14, Number 1 (January), 35-68.

    Kaufmann, Patrick J., and Rajiv P. Dant (1999), "Franchising and the Domain of Entrepreneurship Research," Journal of

    Business Venturing, Volume 14, Number 1 (January), 5-17.

    Paswan, Audhesh K., Rajiv P. Dant, and James R. Lumpkin (1998), "An Empirical Investigation of the Linkages Among

    Relationalism, Environmental Uncertainty, and Bureaucratization," Journal of Business Research 43, Number 3

    (November), 125-140.

    Dant, Rajiv P., and Audhesh K. Paswan (1998), "The Effect of Financial Resource Availability and System Size on Ownership

    Redirection in Franchised Channels of Distribution,” Asia Pacific Journal of Marketing and Logistics (Special Issue

    on the Internationalization of Franchising), Volume 10, Number 2 (October), 85-107.

    Dant, Rajiv P., James R. Lumpkin, and Mohammed Y. A. Rawwas (1998), "Sources of Generalized Versus Issue-Specific

    Dis/Satisfaction in Service Channels of Distribution: A Review and Comparative Investigation," Journal of Business

    Research, 42, Number 1 (May), 7-23.

    Dant, Rajiv P., and Nada I. Nasr (1998), "Control Techniques and Upward Flow of Information in Franchising in Distant

    Markets: Conceptualization and Preliminary Evidence," Journal of Business Venturing, Volume 13, Number 1

    (January), 3-28.

    Li, Zhan G., and Rajiv P. Dant (1997), "Dimensions of Product Quality and Country-of-Origin Effects Research," Journal of

    International Consumer Marketing, Volume 10, Numbers 1&2 (October), 93-114.

    Li, Zhan G., and Rajiv P. Dant (1997), "An Exploratory Study of Exclusive Dealing in Channel Relationships," Journal of the

    Academy of Marketing Science, Volume 25, Number 3 (Summer), 201-213.

    Dant, Rajiv P., Audhesh K. Paswan, and Patrick J. Kaufmann (1996), "What We Know About Ownership Redirection in

    Franchising: A Meta Analysis," Journal of Retailing, Volume 72, Number 4, 429-444.

    Dant, Rajiv P., Audhesh K. Paswan, and John Stanworth (1996), "Ownership Redirection Trends in Franchising: A Cross-

    Sectoral Investigation," International Journal of Entrepreneurial Behavior & Research, Volume 2, Number 3, 47-63.

    Dant, Rajiv P., and Paul D. Berger (1996), "Modeling Cooperative Advertising Decisions in Franchising," Journal of the

    Operational Research Society, Volume 47, 1120-1136.

    Kaufmann, Patrick J., and Rajiv P. Dant (1996), "Multi-Unit Franchising: Growth and Management Issues," Journal of

    Business Venturing, Volume 11 (September), 343-358.

    Dant, Rajiv P., Candida G. Brush, and Francisco P. Iniesta (1996), "Participation Patterns of Women in Franchising," Journal

    of Small Business Management, Volume 34, Number 2 (April) 14-28

    Dant, Rajiv P. (1995), "Motivation for Franchising: Rhetoric Versus Reality," International Small Business Journal Formerly

    European Small Business Journal, Volume 14, Number 1 (Winter), 10-32.

    Dant, Rajiv P., Zhan G. Li, and Lawrence H. Wortzel (1995), "Linking Relationship Quality and Service Quality in Franchise

    Systems: Model and Measurement," Journal of Marketing Channels, Volume 4, Numbers 1 & 2 (Summer/Fall), 103-

    124.

    Gilbert, Faye W., James R. Lumpkin, and Rajiv P. Dant (1992), "Adaptation and Customer Expectations of Health Care

    Options," Journal of Health Care Marketing, Volume 12, Number 3 (September), 46-55.

    Kaufmann, Patrick J., and Rajiv P. Dant (1992), "The Dimensions of Commercial Exchange," Marketing Letters, Volume 3,

    Number 2 (May), 171-185.

  • 6

    Dant, Rajiv P., Patrick J. Kaufmann, and Audhesh K. Paswan (1992), "Ownership Redirection in Franchised Channels,"

    Journal of Public Policy & Marketing, Volume 11, Number 1 (Spring), 33-44.

    Dant, Rajiv P., and Patrick L. Schul (1992), "Conflict Resolution Processes in Contractual Channels of Distribution," Journal of

    Marketing, Volume 56, Number 1 (January), 38-54.

    Roberts, Scott D., and Rajiv P. Dant (1991), "Re-Thinking Resource Allocation in Modern Society: A Meanings-Based

    Approach," Journal of Economic Psychology, Volume 12, Number 4 (December), 411-429.

    Peterson, Alden, and Rajiv P. Dant (1990), "Perceived Advantages of the Franchise Option From the Franchisee Perspective:

    Empirical Insights From a Service Franchise," Journal of Small Business Management, Volume 28, Number 3 (July),

    46-61.

    Dant, Rajiv P., James R. Lumpkin, and Robert P. Bush (1990), "Private Physicians Or Walk-In Clinics: Do the Patients Differ?"

    Journal of Health Care Marketing, Volume 10, Number 2 (June), 23-35.

    Boxx, W. Randy, and Rajiv P. Dant (1990), "Assessing Political Risk in International Business: A Dynamic Time-Variant

    Model," Southern Business and Economic Journal, Volume 13, Number 3 (April), 210-226.

    PUBLICATIONS: REFEREED BOOK CHAPTERS

    Baker, Brent L., and Rajiv P. Dant (2008), “Stable Plural Forms in Franchise Systems: An Examination of the Evolution of

    Ownership Redirection Research,” In Strategy and Governance of Networks: Cooperatives, Franchising and

    Strategic Alliances, George W.J. Hendrikse, Mika Tuunanen, Josef Windsperger, and Gerard Cliquet, Editors,

    Heidelberg, Germany: Physica-Verlag, a Springer Company, 87-112.

    Dant, Rajiv P., Kacker, Manish, Anne T. Coughlan, and Jamie Emerson (2007), “A Cointegration Analysis of the Correlates of

    Performance in Franchised Channels,” In Economics and Management of Networks: Franchising, Strategic

    Alliances, and Cooperatives, Gerard Cliquet, George W.J. Hendrikse, Mika Tuunanen, Josef Windsperger, Editors,

    Heidelberg, Germany: Physica-Verlag, a Springer Company, 169-189.

    Dant, Rajiv P., and Patrick J. Kaufmann (2001), "The Emerging Empirical Patterns of Franchising in India," In International

    Franchising in Emerging Countries, Ilan Alon and Dianne H.B. Welsh, Editors, Chicago, Illinois: CCH Incorporated

    (October), 159-172.

    Paswan, Audhesh K., Rajiv P. Dant, and Joyce A. Young (2001), "Franchising in India: Prospects and Caveats,” In

    International Franchising in Emerging Countries, , Ilan Alon and Dianne H.B. Welsh, Editors, Chicago, Illinois:

    CCH Incorporated, (October), 131-157.

    Dant, Rajiv P., and James H. Barnes, Jr. (1988), "Methodological Concerns in Cross-Cultural Research: Implications for

    Economic Development," In Research in Marketing, Supplement 4 (Marketing and Development: Toward Broader

    Dimensions), Jagdish N. Sheth, Series Editor, Greenwich, Connecticut: JAI Press (December), 149-171.

    Dant, Rajiv P., and Kent B. Monroe (1987), "Dichotomy of Issue-Specific and Overall Perceptions: A New Paradigm for

    Channel Conflict and Cooperation Research," In Philosophical and Radical Thought in Marketing, A. Fuat Firat,

    Nikhilesh Dholakia, and Richard P. Bagozzi, Editors, Lexington, Massachusetts: Lexington Books (August), 323-339.

    PUBLICATIONS: BOOKS

    Kaufmann, Patrick J., Francine Lafontaine, and Rajiv P. Dant, Editors (2011) Proceedings of the 25th Annual Conference of

    the International Society of Franchising, Fort Lauderdale, Florida: International Institute for Franchise Education,

    Nova Southeastern University (June) (Forthcoming)

  • 7

    Brown, James R. and Rajiv P. Dant, Editors (2008), Enhancing Knowledge Development in Marketing, Volume 19, Chicago:

    American Marketing Association (August)

    .

    Kaufmann, Patrick J., and Rajiv P. Dant (1995), Franchising: Contemporary Issues and Research, New York: Haworth Press,

    Inc. (September).

    Dant, Rajiv P., Editor (1993), Excellence '93: A Bridge to Success, Lincoln, Nebraska: International Center for Franchise

    Studies, The University of Nebraska (February).

    Kaufmann, Patrick J. and Rajiv P. Dant, Editors (1992), Franchising: Passport for Growth & World of Opportunity, Lincoln,

    Nebraska: International Center for Franchise Studies, The University of Nebraska (February).

    PUBLICATIONS: TRANSLATIONS

    Dant, Rajiv P., Rozenn Perrigot and Gérard Cliquet (2011), “Vencendo as fronteiras territoriais: Análise comparada do mix contratual no franchising americano, francês e brasileiro,” In Teoria e Prática do Franchising: Estratégias e

    Organizações de Redes de Franquias, Vivian Lara dos Santos Silva and Paulo Furquim de Azevedo, editors (In

    Portuguese) Chapter 10. Originally published as “A Cross Cultural Comparison of the Plural Form in Franchise

    Networks: USA, France and Brazil,” in the Journal of Small Business Management, Volume 46 (April 2008), 286-

    311. Forthcoming

    Palmatier, Robert W., Rajiv P. Dant, Dhruv Grewal, and Kenneth R. Evans (2007), “Les facteurs qui influencent l'efficacité

    du marketing relationnel: une méta-analyse,” In RAM: Recherche et Applications en Marketing, (In French) Volume

    22 (Issue 1), 79-103. Originally published as “Factors Influencing the Effectiveness of Relationship Marketing: A

    Meta-Analysis,” in the Journal of Marketing, Volume 70 (October 2006), 136-153.

    PUBLICATIONS: REPRINTS OF ARTICLES

    Dant, Rajiv P., Audhesh K. Paswan, and Patrick J. Kaufmann (2002), "What We Know About Ownership Redirection in

    Franchising: A Meta Analysis," in Franchising: An International Perspective, Frank Hoy and John Stanworth,

    Editors, London & New York: Routledge, 234-251. Originally appeared in the Journal of Retailing, Volume 72,

    Number 4 (Winter 1996), 429-444.

    Dant, Rajiv P., James R. Lumpkin, and Robert P. Bush (1998), "Private Physicians Or Walk-In Clinics: Do the Patients Differ?"

    In Multivariate Data Analysis, Fifth Edition, Joseph F. Hair, Jr., Rolph E. Anderson, Ronald L. Tatham, and William

    C. Black, Authors, Upper Saddle River, NJ: Prentice Hall, Inc., 323 (As a Synopsis). Originally appeared in the

    Journal of Health Care Marketing, Volume 10, Number 2 (June 1990), 23-35.

    Dant, Rajiv P., James R. Lumpkin, and Robert P. Bush (1995), "Private Physicians Or Walk-In Clinics: Do the Patients Differ?"

    In Multivariate Data Analysis, Fourth Edition, Joseph F. Hair, Jr., Rolph E. Anderson, Ronald L. Tatham, and William

    C. Black, Authors, Englewood Cliffs, NJ: Prentice Hall, Inc., 239-255 (As an exposition of the use of Multiple

    Discriminant Analysis). Originally appeared in the Journal of Health Care Marketing, Volume 10, Number 2 (June

    1990), 23-35.

    Dant, Rajiv P., Zhan G. Li, and Lawrence H. Wortzel (1995), "Linking Relationship Quality and Service Quality in Franchise

    Systems: Model and Measurement," In Franchising: Contemporary Issues and Research, Patrick J. Kaufmann and

    Rajiv P. Dant, editors, New York: Haworth Press, Inc. (September). Originally appeared in the Journal of Marketing

    Channels, (Summer/Fall 1995), 103-124

    Dant, Rajiv P., and Patrick J. Kaufmann (1995), "Introduction," Editorial, In Franchising: Contemporary Issues and

    Research, Patrick J. Kaufmann and Rajiv P. Dant, editors, New York: Haworth Press, Inc. (September). Originally

    appeared in the Journal of Marketing Channels, (Summer/Fall 1995), 1-4

  • 8

    Dant, Rajiv P., James R. Lumpkin, and Robert P. Bush (1992), "Private Physicians Or Walk-In Clinics: Do the Patients Differ?"

    In Multivariate Data Analysis, Third Edition, Joseph F. Hair, Jr., Rolph E. Anderson, Ronald L. Tatham, and William

    C. Black, Authors, New York: Macmillan Publishing Company, 138-152 (As an exposition of the use of Multiple

    Discriminant Analysis). Originally appeared in the Journal of Health Care Marketing, Volume 10, Number 2 (June

    1990), 23-35.

    PUBLICATIONS: OTHER MISCELLANEOUS PUBLICATIONS

    Dant, Rajiv P., and Aaron Gleiberman (2011), “Maximizing Profitability through Marketing Activities: A Discussion of the

    Insights and Impacts of the Work of V. Kumar” In Praveen Kopalle, ed., Legends in Marketing: V. Kumar, Retailing

    (Market & Firm Level). New Delhi: Sage Publications, Inc., (May).

    Dant, Rajiv P. (2011), “A Man Before His Time: Shelby Hunt‟s Contributions to the Domain of Franchising Research,” In

    James R. Brown, ed., Legends in Marketing: Shelby D. Hunt, Volume 4, Channels of Distribution. New Delhi: Sage

    Publications, Inc., Chapter 15, 168-179.

    Dant, Rajiv P. and James R. Brown (2010), "Looking Back, Looking Forward: The State of the Journal,” Editorial, Journal of

    Retailing, Volume 86, Number 4 (December), 291-294.

    Dant, Rajiv P. and James R. Brown (2009), "A Journal of Retailing Retrospective Based on ISI Web of Knowledge,” Special

    Section Item, Journal of Retailing, Volume 85, Number 4 (December), 527-531.

    Brown, James R., and Rajiv P. Dant (2009), "Reflections from the Past Quarter Century: Introduction,” Special Section Item,

    Journal of Retailing, Volume 85, Number 4 (December), 502-503.

    Brown, James R., and Rajiv P. Dant (2009), "The Journal of Retailing in 2009: Year in Review," Editorial, Journal of

    Retailing, Volume 85, Number 4 (December), 421-424.

    Brown, James R., and Rajiv P. Dant (2008), "On What Makes a Significant Contribution to the Retailing Literature," Editorial,

    Journal of Retailing, Volume 84, Number 2, 131-135

    Brown, James R., and Rajiv P. Dant (2006), "On Assuming the Helm of the Journal of Retailing," Inaugural Editorial, Journal

    of Retailing, Volume 82, Number 4 (December), 273-275

    Dant, Rajiv P. (2001), Book Review of Franchise Organizations by Jeffrey L. Bradach, Journal of Business-to-Business

    Marketing, Volume 8, Number 2 (August), 77-82.

    Dant, Rajiv P., and Patrick J. Kaufmann (1999), "Preface to the Special Issue on Franchising," Editorial, Journal of Business

    Venturing, Volume 14, Number 4 (July), 321-322.

    Dant, Rajiv P., and Patrick J. Kaufmann (1995), "Introduction," Editorial, Journal of Marketing Channels, Volume 4,

    Numbers 1 & 2 (Summer/Fall), 1-4.

    PUBLICATIONS: REFEREED CONFERENCE PAPERS

    Jeon, Hyo Jin (Jean), Brinja Meiseberg, Rajiv P. Dant, and Marko Grunhagen (2011), “Cultural Convergence in Emerging

    Markets through Franchising: The Case of McDonald‟s in China and India” In Proceedings of the 25th Annual

    Conference of the International Society of Franchising, Patrick Kaufmann, Francine Lafontaine, and Rajiv P. Dant,

    Editors, Fort Lauderdale, Florida: International Institute for Franchise Education, Nova Southeastern University (June),

    Paper # 2, 1-41.

  • 9

    Grunhagen, Marko, Rajiv P. Dant, and Mingxia Zhu (2011), “Emerging Consumer Perspectives on American Franchise

    Offerings: Variety Seeking Behavior in China,” In Proceedings of the 25th Annual Conference of the International

    Society of Franchising, Patrick Kaufmann, Francine Lafontaine, and Rajiv P. Dant, Editors, Fort Lauderdale, Florida:

    International Institute for Franchise Education, Nova Southeastern University (June), Paper # 15, 1-41.

    Jeon, Hyo Jin (Jean), Rajiv P. Dant, and Brent L. Baker (2010), “Correlates of Successful Franchise Performance” In

    Proceedings of the 24th

    Annual Conference of the International Society of Franchising, Lorelle Frazer, Editor,

    Fort Lauderdale, Florida: International Institute for Franchise Education, Nova Southeastern University (June), Paper #

    7, 1-40 Winner of Best Student Paper Award

    Dant, Rajiv P., Scott K. Weaven, Ivan I. Lapuka, Brent L. Baker and Hyo Jin (Jean) Jeon (2009), “An Introspective

    Examination of Single Unit versus Multi Unit Franchisees,” In Proceedings of the 23rd

    Annual Conference of the

    International Society of Franchising, Marko Grünhagen, Editor, Fort Lauderdale, Florida: International Institute for

    Franchise Education, Nova Southeastern University (February), Paper # 10, 1-54. Winner of Best Conference Paper

    Award

    Dant, Rajiv P., Scott K. Weaven, and Carmel Herington (2008), “Franchisee Personality Traits, Gender and Multi-Unit

    Structure as Predictors of Franchisee-Franchisor Relationship Strength,” In Proceedings of the 22nd

    Annual

    Conference of the International Society of Franchising, Gerard Cliquet, Editor, Fort Lauderdale, Florida:

    International Institute for Franchise Education, Nova Southeastern University (June), Paper#3, 1-47.

    Baker, Brent L., and Rajiv P. Dant (2007), “Stable Plural Forms in Franchise Systems: An Examination of the Evolution of

    Ownership Redirection Research,” In Proceedings of EMNet 2007: 3rd

    International Conference on Economics

    and Management of Networks, George W.J. Hendrikse and Josef Windsperger, Editors, Rotterdam, The Netherlands:

    Erasmus University (June), Paper#1, 1-30.

    Fleming, David E., Rajiv P. Dant, and Ivan Lapuka (2007), “The Impact of the Internet on Franchise Recruitment,” In

    Proceedings of the 21st Annual Conference of the International Society of Franchising, John R. Nevin, Editor,

    Fort Lauderdale, Florida: International Institute for Franchise Education, Nova Southeastern University (February),

    Paper#9, 1-19.

    Dant, Rajiv P., Rozenn Perrigot and Gérard Cliquet (2006), “Incidence of Plural Forms in Franchise Networks: Exploratory

    Comparative Empirical Insights from USA, France, and Brazil,” In Proceedings of the 20th Annual Conference of

    the International Society of Franchising, Andrew Terry, Editor, Fort Lauderdale, Florida: International Institute for

    Franchise Education, Nova Southeastern University (February), Paper#5, 1-25. Winner of Best Conference Paper

    Award

    Dant, Rajiv P., Kacker, Manish, Anne T. Coughlan, and Jamie Emerson (2005), “Assessing the Correlates of Performance in

    Franchised Channels of Distribution: A Cointegration Analysis,” In Proceedings of EMNet 2005: 2nd

    International

    Conference on Economics and Management of Networks, Miklos Dobak, Agnes Hofmeister, Eva Kocsis, and Josef

    Windsperger, Editors, Budapest, Hungary: Corvinus University of Budapest (October), Paper#25, 1-30.

    Dant, Rajiv P., Kacker, Manish, Anne T. Coughlan, and Jamie Emerson (2005), “A Longitudinal Peek at Assessing the

    Correlates of Performance in Franchised Channels of Distribution,” In Proceedings of the 19th

    Annual Conference of

    the International Society of Franchising, John Stanworth, Editor, Fort Lauderdale, Florida: International Institute for

    Franchise Education, Nova Southeastern University (May), Paper#12, 1-22.

    Windsperger, Josef, and Rajiv P. Dant (2005), “Contractibility and the Ownership Redirection in Franchising: A Property

    Rights View,” In Proceedings of the 19th

    Annual Conference of the International Society of Franchising, John

    Stanworth, Editor, Fort Lauderdale, Florida: International Institute for Franchise Education, Nova Southeastern

    University (May), Paper#16, 1-36.

  • 10

    Dant, Rajiv P., and Patrick J. Kaufmann (2001), "The Emerging Patterns of Franchising in India," In International Diversity

    in Franchising: Towards a Global Understanding, Lorelle Frazer, Editor, Minneapolis, Minnesota: Institute for

    Franchise Management, University of St. Thomas (February), Paper #16, 1-16. Subsequently published in substantively

    similar form in International Franchising in Emerging Countries, Ilan Alon and Dianne H.B. Welsh, Editors,

    Chicago, Illinois: CCH Incorporated (October), 159-172.

    Dant, Rajiv P., Patrick J. Kaufmann, and Candida G. Brush (2000), "Patterns of Women as Entrepreneurs and Franchisees," In

    Franchising: Quo Vadimus, Audhesh K. Paswan, Editor, Minneapolis, Minnesota: Institute for Franchise

    Management, University of St. Thomas (February), Paper #4, 1-34.

    Kaufmann, Patrick J., and Rajiv P. Dant (1999), "Using Outlet Sales to Re-Examine Selected Linkages in Franchising

    Research," In Franchising Beyond the Millennium: Learning Lessons From the Past, John Stanworth and David

    Purdy, Editors, Minneapolis, Minnesota: Institute for Franchise Management, University of St. Thomas (March), Paper

    #6, 1-17.

    Dant, Rajiv P., Patrick J. Kaufmann, and Robert A. Robicheaux (1998), "Changes in the Mix of Company-Owned and

    Franchised Outlets: Ownership Redirection Revisited," In Franchising Research: Legal, Economic and Managerial

    Developments, Francine Lafontaine, Editor, Minneapolis, Minnesota: Institute for Franchise Management, University

    of St. Thomas (March), Paper #1, 1-22.

    Dant, Rajiv P., and Nada I. Nasr (1997),"Franchise Systems in Distant Markets: Control Techniques and Upward Flow of

    Information," In Winning Strategies for Franchising: Current Research and Future Directions, Mark T. Spriggs,

    Editor, Minneapolis, Minnesota: Institute for Franchise Management, University of St. Thomas (March), Paper #19, 1-

    20.

    Dant, Rajiv P., and Paul D. Berger (1996), "A Quantitative Analysis of Vertical Cooperative Advertising Issues in Franchise

    Channels of Distribution," In Partners for Progress: A World of Opportunity, Ann Dugan, Editor, Minneapolis,

    Minnesota: Institute for Franchise Management, University of St. Thomas (February), Paper #1, 1-36. Subsequently

    published in substantively similar form in the Journal of the Operations Research Society, Volume 47 (1996), 1120-

    1136.

    Dant, Rajiv P., and Audhesh K. Paswan (1996), "A Path Analytic Investigation of the Ownership Redirection Hypothesis," In

    Partners for Progress: A World of Opportunity, Ann Dugan, Editor, Minneapolis, Minnesota: Institute for Franchise

    Management, University of St. Thomas (February), Paper #21, 1-24.

    Roberts, Scott D., and Rajiv P. Dant (1995), "An Empirical Test of the Contemporary Peasant Funds Framework," In

    Enhancing Knowledge Development in Marketing, Volume 6, Barbara B. Stern and George M. Zinkhan, Editors,

    Chicago: American Marketing Association (August), 12-19.

    Dant, Rajiv P., Candida G. Brush, and Francisco P. Iniesta (1995), "Women in Franchising: Some Preliminary Estimates," In

    The International Challenge: Towards New Franchising Relationships, Dianne Welsh, Editor, Minneapolis,

    Minnesota: Institute for Franchise Management, University of St. Thomas (January), Paper #8, 1-20. Subsequently

    published in substantively similar form in the Journal of Small Business Management, Volume 34, Number 2, (April

    1996), 14-28.

    Paswan, Audhesh K., and Rajiv P. Dant (1995), "Franchising in India: An Introduction," In The International Challenge:

    Towards New Franchising Relationships, Dianne Welsh, Editor, Minneapolis, Minnesota: Institute for Franchise

    Management, University of St. Thomas (January), Paper #10, 1-21.

    Dant, Rajiv P., and Audhesh K. Paswan (1994), "Operationalizing Ownership Redirection: What Have We Been Measuring?"

    In Understanding and Accepting Different Perspectives: Empowering Relationships in 1994 and Beyond, Skip

    Swerdlow, Editor, Minneapolis, Minnesota: Institute for Franchise Management, University of St. Thomas (February),

    Paper #2, 1-19.

  • 11

    Robicheaux, Robert A., Rajiv P. Dant, and Patrick J. Kaufmann (1994), "Multiple Unit Franchising in the Fast-Food Industry in

    the United States: Incidence and Operating Characteristics," In Understanding and Accepting Different Perspectives:

    Empowering Relationships in 1994 and Beyond, Skip Swerdlow, Editor, Minneapolis, Minnesota: Institute for

    Franchise Management, University of St. Thomas (February 1994), Paper #7, 1-16.

    Dant, Rajiv P., Zhan G. Li, and Lawrence H. Wortzel (1993), "Dimensionalizing the Quality of Franchise Relationships," In

    Excellence '93: A Bridge to Success, Rajiv P. Dant, Editor, Lincoln, Nebraska: International Center for Franchise

    Studies, The University of Nebraska (February), Paper #26, 1-28. Subsequently published in substantively similar form

    in the Journal of Marketing Channels, Volume 4, Numbers 1 & 2, (Summer/Fall 1995), 103-12.

    Dant, Rajiv P., Lawrence H. Wortzel, and Mohan Subramaniam (1992), "Exploring the Relationship Between Autonomy and

    Dependence in Franchised Channels of Distribution," In Franchising: Passport for Growth & World of Opportunity,

    Patrick J. Kaufmann and Rajiv P. Dant, Editors, Lincoln, Nebraska: International Center for Franchise Studies, The

    University of Nebraska (February), Paper #18, 1-30.

    Dant, Rajiv P., Patrick J. Kaufmann, and Audhesh K. Paswan, (1991), "Exploring the Rationale of Dual Distribution in

    Franchised Channels," In Franchising: Embracing the Future, John R. Nevin, Editor, Lincoln, Nebraska:

    International Center for Franchise Studies, University of Nebraska (February), Paper #15, 1-29.

    Roberts, Scott D., and Rajiv P. Dant (1991), "The Peasant Funds Typology of Consumer Resource Allocation: Developmental

    Implications," In Proceedings: Third International Conference on Marketing and Development, Ruby Roy Dholakia

    and Kiran C. Bothra, Editors, Calcutta, India: Indian Institute of Management - Calcutta (January), 184-192.

    Nwachukwu, Saviour L., and Rajiv P. Dant (1990), "Consumer Culture in Developing Economies: Is It Really So Different?" In

    Developments in Marketing Science, Volume 13, B.J. Dunlap, Editor, Coral Gables, Florida: Academy of Marketing

    Science (May), 35-40.

    Roberts, Scott D., Rajiv P. Dant, and Christina Lim (1990), "`Needs' and `Wants' in Marketing Textbooks: Pedagogical

    Difficulties," In Developments in Marketing Science, Volume 13, B.J. Dunlap, Editor, Coral Gables, Florida:

    Academy of Marketing Science (May), 264-268.

    Peterson, Alden, and Rajiv P. Dant (1990), "Motivations for Entering Franchising and Franchisor Choice: Exploratory Insights

    into Similarities and Differences," In Franchising: Evolution in the Midst of Change, Robert A. Robicheaux, Editor,

    Lincoln, Nebraska: International Center for Franchise Studies, The University of Nebraska (February), Paper # 22, 1-

    20.

    Al-Khatib, Jamal, Rajiv P. Dant, and Scott J. Vitell (1989), "Marketing and Economic Development: The Saudi Arabian

    Experience," In Developments in Marketing Science, Volume 12, Jon M. Hawes and John Thanopoulos, Editors,

    Coral Gables, Florida: Academy of Marketing Science (May), 659-664.

    Firat, A. Fuat, and Rajiv P. Dant (1989), "The Inexorable Dialectic Principle: A Lesson from History for Philosophy of Science"

    In Marketing History: The Emerging Discipline, Terence R. Nevett, Kathleen R. Whitney, and Stanley C. Hollander,

    Editors, East Lansing, Michigan: Michigan State University Press (April), 84-100.

    Tudor, R. Keith, and Rajiv P. Dant (1989), "For Want of a Rail the War Was Lost: The Role of Logistics in Civil War," In

    Marketing History: The Emerging Discipline, Terence R. Nevett, Kathleen R. Whitney, and Stanley C. Hollander,

    Editors, East Lansing, Michigan: Michigan State University Press (April), 164-182.

    Dant, Rajiv P., and Joyce A. Young (1989), "Parasimulation and Behavioral Channel Research: A Neglected Methodology," In

    Marketing Theory and Practice, Terry Childers, Editor, Chicago: American Marketing Association (February), 187-

    193.

    Roberts, Scott D., and Rajiv P. Dant (1989), "A Comprehensive Conceptualization of the Diffusion-Assimilation Phenomenon,"

    In Marketing Theory and Practice, Terry Childers, Editor, Chicago: American Marketing Association (February),

    337-341.

  • 12

    Dant, Rajiv P., and Joyce A. Young (1989), "Parasimulation for Behavioral Research in Franchising," In Franchising

    Challenges and Opportunities in the 1990s and Beyond, James R. Brown, Editor, Lincoln, Nebraska: International

    Center for Franchise Studies, University of Nebraska (January), Paper # 16, 1-27.

    Peterson, Alden, Rajiv P. Dant, Varinder Sharma, and Robert McMahon (1989), "The Relative Importance of Certain

    Advantages in Becoming a Franchisee," In Franchising Challenges and Opportunities in the 1990s and Beyond,

    James R. Brown, Editor, Lincoln, Nebraska: International Center for Franchise Studies, The University of Nebraska

    (January), Paper # 1, 1-16.

    Dant, Rajiv P. (1986),"Implications of Dichotomy Premise for Understanding Conflict and Cooperation in Franchise Systems,

    In Proceedings: 1986 Society of Franchising Conference, Robert A. Mittelstaedt, Editor, Lincoln, Nebraska:

    International Center for Franchise Studies, The University of Nebraska (September), Paper # 23, 1-30.

    Dant, Rajiv P., and James H. Barnes, Jr. (1986), "Measurement of Meaning in Cross-Cultural Research," In The Role of

    Marketing in Development: Global, Consumer, and Managerial Issues, Erdogan Kumcu, A. Fuat Firat, Mehmet

    Karafakioglu, Muhittin Karabulut, and Mehmet Oluc, Editors, Muncie, Indiana: Ball State University Press

    (September), 146-157.

    Dant, Rajiv P. (1985), "Behavioral Channel Conflict Research: Slave of Paradigms?" In Marketing in the Long Run, Stanley C.

    Hollander and Terence R. Nevett, Editors, East Lansing, Michigan: Michigan State University Press (April), 441-455.

    Fern, Edward F., and Rajiv P. Dant (1983), "`Helpful' Demand Artifacts for Self Reports in Market Research," In 1983 AMA

    Educators' Proceedings, Patrick E. Murphy, Gene R. Laczniak, Paul F. Anderson, Russell W. Belk, O.C. Ferrell,

    Robert F. Lusch, Terence A. Shimp, and Charles B. Weinberg, Editors, Chicago: American Marketing Association

    (August), 424-427.

    PUBLICATIONS: REFEREED ABSTRACTS

    Baker, Brent L., Rajiv P. Dant, and Hyo Jin (Jean) Jeon (2010), “An Empirical Examination of the Dark Side of Relationship

    Marketing within a Business to Business Context,” In Enhancing Knowledge Development in Marketing:

    Proceedings of the 2010 Summer American Marketing Association Conference, Easwar Iyer and Robin A. Coulter,

    Editors, Chicago: American Marketing Association (August), 461-462.

    Koza, Karen L., and Rajiv P. Dant (2003), "An Examination of Channel Management from a Processual Viewpoint," In

    Enhancing Knowledge Development in Marketing, Volume 14, R. Bruce Money and Randall L. Rose, Editors,

    Chicago: American Marketing Association (August), 219-220.

    Dant, Rajiv P., and Patrick J. Kaufmann (2003), "Structural and Strategic Dynamics in Franchising," In Building International

    Bridges to Success: Proceedings of the 17th

    Annual Conference of the International Society of Franchising,

    Doug Haines and Frank Wadsworth, Editors, Fort Lauderdale, Florida: International Institute for Franchise Education,

    Nova Southeastern University (February), Paper #4,1-2. Subsequently published in substantively similar form in

    Journal of Retailing, (2003) Volume 79, Number 2 (Summer), 63-75.

    Collins, Cathi, and Rajiv P. Dant (2002), “Interdependence: An Evaluation of Evidence,” In Enhancing Knowledge

    Development in Marketing, Volume 13, William J. Kehoe and John H. Lindgren, Jr., Editors, Chicago: American

    Marketing Association (August), 437.

    Li, Zhan G., and Rajiv P. Dant (2000), “Channel Interdependence: Issues in Conceptualization and Operationalization,” In

    Marketing Theory and Applications, Volume 11, John P. Workman and William D. Perreault, Editors, Chicago:

    American Marketing Association (February), 326.

    Koza, Karen L., Francisco Iniesta, and Rajiv P. Dant (1997), "Marketing's Contribution to the Understanding of Conflict

    Management: A Review and Prospectus," In Marketing Theory and Applications, Volume 8, Debbie Thorne LeClair

    and Michael Hartline, Editors, Chicago: American Marketing Association (February), 306-308.

  • 13

    Godwin, Lynn R., Patrick L. Schul, and Rajiv P. Dant (1996), "Assessing a Typology of Emergent Complaint Response Styles

    in an Industrial Setting," In Enhancing Knowledge Development in Marketing, Volume 7, Cornelia Dröge and Roger

    Calantone, Editors, Chicago: American Marketing Association (August), 438-439.

    Li, Zhan G., Rajiv P. Dant, and Lawrence H. Wortzel (1995), "Dimensions of Product Quality, Role of Country Image, and

    Country-of-Origin Effects," In Enhancing Knowledge Development in Marketing, Volume 6, Barbara B. Stern and

    George M. Zinkhan, Editors, Chicago: American Marketing Association (August), 435-436.

    Brush, Candida G., Rajiv P. Dant, and Francisco P. Iniesta (1995), "Participation Patterns of Women in Franchising: The

    Moderating Effects of Size," In Frontiers of Entrepreneurship Research 1995, Boston: Center for Entrepreneurial

    Studies (April) 44-46.

    Li, Zhan G., Rajiv P. Dant, Lawrence H. Wortzel, and Shenzhao Fu (1995), "Interdependence: Definition and Measurement," In

    Marketing Theory and Applications, Volume 6, David W. Stewart and Naufel J. Vilcassim, Editors, Chicago:

    American Marketing Association (February), 464.

    Paswan, Audhesh K., Rajiv P. Dant, and James R. Lumpkin (1994), "Interrelationships Between Environmental Uncertainty and

    Relationalism," In Marketing Theory and Applications, Volume 5, C. Whan Park and Daniel C. Smith, Editors,

    Chicago: American Marketing Association (February), 279-280.

    Paswan, Audhesh K., Rajiv P. Dant, and James R. Lumpkin (1993), "Interrelationships Between Structural and Relational

    Dimensions," In Developments in Marketing Science, Volume 16, Michael Levy and Dhruv Grewal, Editors, Coral

    Gables, Florida: Academy of Marketing Science (May), 596.

    Schul, Patrick L., Rajiv P. Dant, and Brent M. Wren (1992), "Applying a Gestalt Approach in Examining Adaptive Behaviors in

    Channels of Distribution," In Information Explosion, Micro Marketing & Managerial Decision-Making, Robert P.

    Leone and V. Kumar, Editors, Chicago: American Marketing Association (August) 537-538.

    Dant, Rajiv P., and Patrick L. Schul (1990), "Evaluating Relational Exchange Norms in Channels of Distribution," In

    Enhancing Knowledge Development in Marketing, William O. Bearden and A. Parasuraman, Editors, Chicago:

    American Marketing Association (August), 251.

    Dant, Rajiv P., Scott D. Roberts, and R. Keith Tudor (1988), "`Want' and `Need' in Marketing Literature: Difficulties in Concept

    and Definition," In Marketing: A Return to the Broader Dimensions, Stanley J. Shapiro and Alf H. Walle, Editors,

    Chicago: American Marketing Association (February), 476-477.

    Roberts, Scott D., and Rajiv P. Dant (1988), "Socioeconomic, Cultural and Technological Determinants of Contemporary

    American Consumption Patterns," In Marketing: A Return to the Broader Dimensions, Stanley J. Shapiro and Alf H.

    Walle, Editors, Chicago: American Marketing Association (February), 321-322.

    PUBLICATIONS: INDUSTRY FORUMS

    Paswan, Audhesh K., and Rajiv P. Dant (1995), "Franchising in India: An Introduction," World Franchise & Business Report,

    San Jose, California: Franchise UPDATE Publications, (Summer), 14-15, 17. Reprint. Original appeared in The

    International Challenge: Towards New Franchising Relationships, Dianne Welsh, editor, Minneapolis, Minnesota:

    Institute for Franchise Management, University of St. Thomas (January 1995), Paper #10, 1-21.

    Dant, Rajiv P., Candida G. Brush, and Francisco P. Iniesta (1995), "Women in Franchising: Some Preliminary Results," The

    INFO Franchise Newsletter, Lewiston, New York: INFO Press, Inc., Volume 19, Number 3 (March), 3. Abbreviated

    Reprint. Original appeared in The International Challenge: Towards New Franchising Relationships, Dianne

    Welsh, editor, Minneapolis, Minnesota: Institute for Franchise Management, University of St. Thomas (January 1995),

    Paper #8, 1-20.

  • 14

    Dant, Rajiv P. (1993), "Conflict Resolution Processes: What Are They and What Do They Do?" Franchise UPDATE, (Fourth

    Quarter), 20-21.

    Robicheaux, Robert A., Rajiv P. Dant, and Patrick J. Kaufmann (1993), "The Franchise Fracas: Is Ownership Redirection the

    Natural Order?" Franchise UPDATE, (Second Quarter), 30-31.

    Dant, Rajiv P. (1986), "Understanding Customers Through Benefit Segmentation," Rental Product News, (June), 46-47.

    PUBLICATIONS: INSTRUCTION MATERIALS

    Dant, Rajiv P. (1994), "Beginning to Believe Our Own Press Releases Too Much: The Case of Motivations to Franchise,"

    Boston University School of Management Working Paper # 94-23, (May), Prepared with a grant from

    Entrepreneurship Management Institute of Boston University.

    Dant, Rajiv P., and Daniel L. Kurfees (1993), "Hickory Hill Smoked Foods Company," In Strategic Logistics Management,

    Third Edition, Douglas M. Lambert and James R. Stock, Authors, Homewood, Illinois: Richard D. Irwin, 796-800.

    Dant, Rajiv P., and Mark L. Fisher (1993), "Worthing Ski Company," In Strategic Logistics Management, Third Edition,

    Douglas M. Lambert and James R. Stock, Authors, Homewood, Illinois: Richard D. Irwin, 801-804.

    Dant, Rajiv P., and Daniel L. Kurfees (1987), "Hickory Hill Smoked Foods Company," In Strategic Logistics Management,

    Second Edition, James R. Stock and Douglas M. Lambert, Authors, Homewood, Illinois: Richard D. Irwin (April),

    768-772; Related Case Solution in Instructor's Manual to Accompany Strategic Logistics Management, Second

    Edition, James R. Stock and Douglas M. Lambert, Authors, Homewood, Illinois: Richard D. Irwin, 411-420.

    Dant, Rajiv P., and Mark L. Fisher (1987), "Worthing Ski Company," In Instructor's Manual to Accompany Strategic

    Logistics Management, Second Edition, James R. Stock and Douglas M. Lambert, Authors, Homewood, Illinois:

    Richard D. Irwin (April), 383-386; Related Case Solution in Instructor's Manual to Accompany Strategic Logistics

    Management, Second Edition, James R. Stock and Douglas M. Lambert, Authors, 484-490.

    Dant, Rajiv P. (1984), "Etcetera Woolen Company: An Integrative Logistics Case" (Quantitative Deterministic Logistics Case),

    Case Number MK-0514, In Case Collection 1985, Dover, Massachusetts: Case Publishing (December). Related

    Instruction Guide: MK-0515TN, Same Publisher

    UNPUBLISHED PRESENTATIONS

    Dant, Rajiv P. and Marko Grunhagen (2011), “International Customer Perspectives on Franchising: Variety Seeking Behavior

    in China,” Marketing 2011: Delivering Value in Turbulent Times: 2011 Summer American Marketing Association’s

    Educators Conference, Charles Noble and Stephanie Noble, Conference Chairs, San Francisco, August 5-7.

    Dant, Rajiv P. and Marko Grunhagen (2011), “Franchising Trends in China: A Consumer Agency Perspective,” Marketing 2011: Delivering Value in Turbulent Times: 2011 Summer American Marketing Association’s Educators Conference,

    Charles Noble and Stephanie Noble, Conference Chairs, San Francisco, August 5-7.

    Dant, Rajiv P. and Aaron Gleiberman (2011), “Preventing and Combating the Onset of Dark Side Symptoms,” Academy of

    Marketing International Conference, Gary Warnaby, Doctoral Colloquium Chair, Liverpool, UK, July 4, Winner of

    Best Paper at the Doctoral Colloquium

    Dant, Rajiv P. (2011), “Future of Franchising Research in Marketing,” 25th Annual Conference of the International Society of

    Franchising, Patrick Kaufmann, Francine Lafontaine, and Rajiv P. Dant, Conference Co-Chairs, Boston,

    Massachusetts, June 16-18

  • 15

    Grunhagen, Marko, Rajiv P. Dant, and Mingxia Zhu (2011), “Emerging Consumer Perspectives on American Franchise

    Offerings: Variety Seeking Behavior in China,” 25th Annual Conference of the International Society of Franchising,

    Patrick Kaufmann, Francine Lafontaine, and Rajiv P. Dant, Conference Co-Chairs, Boston, Massachusetts, June 16-18.

    Jeon, Hyo Jin (Jean), Brinja Meiseberg, Rajiv P. Dant, and Marko Grunhagen (2011), “Cultural Convergence in Emerging

    Markets through Franchising: The Case of McDonald‟s in China and India” 25th Annual Conference of the

    International Society of Franchising, Patrick Kaufmann, Francine Lafontaine, and Rajiv P. Dant, Conference Co-

    Chairs, Boston, Massachusetts, June 16-18.

    Dant, Rajiv P. (2011), “Publication Tips for Publishing in the Journal of Retailing,” Maastricht University Faculty Colloquium

    Series Presentation, Maastricht, The Netherlands: May 26.

    Dant, Rajiv P. (2011), “Poisoning Relationships: Perceived Unfairness in Channels of Distribution,” Maastricht University

    Faculty Colloquium Series Presentation, Maastricht, The Netherlands: May 26.

    Dant, Rajiv P. (2011), “Poisoning Relationships: Perceived Unfairness in Channels of Distribution,” 5th International

    Conference on Business Market Management, Olavi Uusitalo, Conference Chair, Tampere, Finland, May 17-20 Key

    Note Speech to the Conference.

    Dant, Rajiv P. (2011), “Some Thoughts on Quality Publishing,” 5th International Conference on Business Market Management,

    Olavi Uusitalo, Conference Chair, Tampere, Finland, May 17-20.

    Dant, Rajiv P. and Aaron Gleiberman (2011), “Preventing and Combating the Onset of Dark Side Symptoms in Business

    Relationships” 2011 Winter American Marketing Association’s Educators Conference, Leigh McAlister and Raji

    Srinivasan, Conference Chairs, Austin, Texas, February 18-20.

    Brown, James R., Rajiv P. Dant, Richard P. Bagozzi and C. Jay Lambe (2011), “Managing Marketing Channel Conflict: A

    Longitudinal Investigation” 2011 Winter American Marketing Association’s Educators Conference, Leigh McAlister

    and Raji Srinivasan, Conference Chairs, Austin, Texas, February 18-20.

    Dant, Rajiv P. (2010), “An International Customer Perspective on Franchising: The Case of China,” Hong Kong Polytechnic

    University Department of Management and Marketing Departmental Research Seminar Series Presentation, Hong

    Kong, December 21.

    Dant, Rajiv P. (2010), “The Role of Phenomenology versus Paradigms in Exploring Inter-Firm Relationships,” Hong Kong

    Polytechnic University Department of Management and Marketing Brown Bag Series Presentation, Hong Kong,

    December 21.

    Dant, Rajiv P. and Marko Grunhagen (2010), “An International Customer Perspective on Franchising: The Case of India,”

    2010 Academy of Indian Marketing International Conference on Emerging Markets in the New World Order-The

    Paradigm Shift, New Delhi, India, December 16-18.

    Kacker, Manish, Rajiv P. Dant, and Anne Coughlan (2010), “The Performance Impact of Strategic Decisions in Nascent

    Franchise Systems,” 2010 Academy of Indian Marketing International Conference on Emerging Markets in the New

    World Order-The Paradigm Shift, New Delhi, India, December 16-18.

    Grunhagen, Marko, Rajiv P. Dant, and Mingxia Zhu (2010), “Variety Seeking and Ethnocentrism in China: Emerging

    Consumer Perspectives on Western Franchise Offerings and Consumer Choice Reversal,” 2010 Academy of Indian

    Marketing International Conference on Emerging Markets in the New World Order-The Paradigm Shift, New Delhi,

    India, December 16-18.

    Dant, Rajiv P. and Marko Grunhagen (2010), “Building Customer Relationships in Franchising: An International Perspective,”

    18th International Colloquium in Relationship Marketing, Henley Business School, University of Reading, UK:

    September 27-30.

  • 16

    Brown, James R., Scott Weaven, Rajiv P. Dant and Judy L. Crosno (2010), “Franchisee Monitoring, Goal Congruence, and

    Franchise Performance: The Role of Relational Norms” 18th International Colloquium in Relationship Marketing,

    Henley Business School, University of Reading, UK: September 27-30.

    Baker, Brent and Rajiv P. Dant (2010), “An Empirical Examination of the Dark Side of Relationship Marketing within a

    Business to Business Context” ISBM Academic Conference 2010: Advances in B-to-B Marketing, Harvard Business

    School, Boston, August 11-12.

    Samaha, Stephen Samaha, Robert W. Palmatier and Rajiv P. Dant (2010), “Perceived Unfairness: Relationship Poison” ISBM

    Academic Conference 2010: Advances in B-to-B Marketing, Harvard Business School, Boston, August 11-12.

    Dant, Rajiv P. and Marko Grunhagen (2010), “The Missing Link in Franchising Research: The Customer Perspective,” ISBM

    Academic Conference 2010: Advances in B-to-B Marketing, Harvard Business School, Boston, August 11-12.

    Brown, James R., Scott Weaven, Rajiv P. Dant and Judy L. Crosno (2010), “A Model of Franchise Performance: The Role of

    Franchisee Monitoring, Goal Congruence, and Relational Norms” ISBM Academic Conference 2010: Advances in B-

    to-B Marketing, Harvard Business School, Boston, August 11-12.

    Dant, Rajiv P. (2010), “Phenomenology versus Paradigms in Exploring Inter-Firm Relationships,” The University of Texas-Pan

    American Visiting Scholar Faculty Colloquium Series Presentation, Edinburg, Texas: April 16.

    Dant, Rajiv P. (2009), “The New Mantra: Publish or Perish,” 2009 Seminar in Research Enhancement Series, Denton, Texas:

    University of North Texas, Lou E. Pelton, Moderator, December 4.

    Dant, Rajiv P. (2009), “Let a Thousand Flowers Bloom: Extending the Scope of Relationship Marketing Research Ontology,”

    2009International Colloquium in Relationship Marketing, Maastricht, The Netherlands: Maastricht University, Gaby

    Odekerken-Schröder, Conference Chair, September 18.

    Dant, Rajiv P. (2009), “Relationship Marketing: Quo Vadis?” 2009International Colloquium in Relationship Marketing,

    Maastricht, The Netherlands: Maastricht University, Gaby Odekerken-Schröder, Conference Chair, September 17 Key

    Note Speech to the Conference.

    Dant, Rajiv P., James R. Brown and Richard P. Bagozzi (2009), “Unraveling the Causal Links Amongst Trust, Commitment,

    Satisfaction, Conflict and Performance in Channels of Distribution,” Maastricht University Faculty Colloquium Series

    Presentation, Maastricht, The Netherlands: September 16.

    Ni, Liqiang, Ilan Alon and Rajiv P. Dant (2009), “US-Based Fast Food Restaurants: Factors Influencing International

    Expansion of Franchise Systems,” 2009 International Conference on Financial Statistics and Financial Econometrics,

    Chengdu, China, July 8-10.

    Dant, Rajiv P. (2009), “Chasing a Dream in a Publish or Perish Environment,” Griffith University Visiting Faculty Colloquium

    Series Presentation, Brisbane, Australia: July 3.

    Dant, Rajiv P. (2009), “The Missing Link in Franchising Research: The Consumer Perspective,” Griffith University Visiting

    Faculty Colloquium Series Presentation, Brisbane, Australia: July 1.

    Dant, Rajiv P. (2009), “Phenomenology versus Paradigms: Quo Vadis?,” Griffith University Visiting Faculty Colloquium

    Series Presentation, Brisbane, Australia: June 30.

    Dant, Rajiv P. (2009), “The Missing Link in Franchising Research: The Consumer Perspective,” Université de Rennes 1,

    Visiting Scholar Faculty Colloquium Series Presentation, Rennes, France: June 16.

    Dant, Rajiv P. (2009), “Navigating a Publication in a Top Journal Today,” Université de Rennes 1, Visiting Scholar Faculty

    Colloquium Series Presentation, Rennes, France: June 16.

  • 17

    Dant, Rajiv P. (2009), “Phenomenological Perspectives to Examining Inter-Firm Relationships,” Université de Rennes 1,

    Visiting Scholar Faculty Colloquium Series Presentation, Rennes, France: June 10.

    Dant, Rajiv P. (2009), “Franchising in the United States: A Brief Introduction,” Université de Rennes 1, Visiting Scholar

    Faculty Colloquium Series Presentation, Rennes, France: June 8.

    Dant, Rajiv P. (2009), “Putting Philosophy back into Doctor of Philosophy,” Maastricht University Faculty Colloquium Series

    Presentation, Maastricht, The Netherlands: June 5.

    Dant, Rajiv P. (2009), “Publishing in a Top Journal Today,” Maastricht University Faculty Colloquium Series Presentation,

    Maastricht, The Netherlands: June 5.

    Dant, Rajiv P., and Kent B. Monroe (2009), “Episodic Versus Global Perceptions of Conflict and Cooperation,” 2009 Winter

    American Marketing Association’s Educators Conference, Kristy Reynolds and J. Chris White, Conference Chairs,

    Tampa, Florida, February 20-23.

    Dant, Rajiv P., and James R. Brown (2009), “A Journal of Retailing Retrospective Based on ISI Web of Knowledge and

    Emergent Research Streams,” 2009 Winter American Marketing Association’s Educators Conference, Kristy Reynolds

    and J. Chris White, Conference Chairs, Tampa, Florida, February 20-23.

    Dant, Rajiv P. (2008), ““New” Integrative Theoretical Perspectives to Examining Interfirm Relationships,” Maastricht

    University Faculty Colloquium Series Presentation, Maastricht, The Netherlands: September 26.

    Dant, Rajiv P., Jean Johnson, and Robert Palmatier (2008), ““New” Theoretical Perspectives to Interfirm Relationships,” 2008

    Institute for the Study of Business Markets Academic Conference, Gary L. Lilien and Rajdeep Grewal, Conference

    Chairs, San Diego, California, August 6-7.

    Dant, Rajiv P., Scott K. Weaven, and Carmel Herington (2008), “Franchisee Personality Traits, Gender and Multi-Unit

    Structure as Predictors of Franchisee-Franchisor Relationship Strength,” 2008 Winter American Marketing

    Association’s Educators Conference, Tom Brown and Zeynep Gurhan-Canli, Conference Chairs, Austin, Texas:

    February 15-18.

    Kacker, Manish, Rajiv P. Dant, and Anne T. Coughlan (2008), “Short and Long Term Performance Effects of Nascent Strategic

    Decisions in Franchise Systems” 2008 Winter American Marketing Association’s Educators Conference, Tom Brown

    and Zeynep Gurhan-Canli, Conference Chairs, Austin, Texas: February 15-18.

    Lado, Augustine., Rajiv P. Dant, and Amanuel G. Tekleab (2006), “Trust-Opportunism Paradox in Principal-Agent

    Relationship: Effects on Relationalism and Performance,” 2006 Academy of Management Annual Meeting, Thomas

    W. Lee, Conference Chair, Atlanta, Georgia: August 11-16.

    Koza, Karen L., Ming Ling Chuang, and Rajiv P. Dant (2004), “Social Capital and Its Implication to Supply Chain

    Management,” 2004 Marketing Science Conference, Erasmus University Rotterdam, the Netherlands, June 24-26

    Dant, Rajiv P., Manish Kacker, and Anne T. Coughlan (2004), “Short and Long Term Effects of Nascent Strategic Decisions in

    Franchised Channels,” 2004 International Society of Franchising Conference, Robert Stassen, Conference Chair, Las

    Vegas, Nevada: March 6-7.

    Kacker, Manish, Rajiv P. Dant, and Anne T. Coughlan (2004), “Unraveling the Correlates of Performance in Franchised

    Channels of Distribution” 2004 International Society of Franchising Conference, Robert Stassen, Conference Chair,

    Las Vegas, Nevada: March 6-7.

    Dant, Rajiv P. (2003), “Preparing Undergraduate Students for Careers in Supply Chain Management: The Clarkson

    Experience,” 2003 AMA Faculty Consortium on Supply and Value Chain Management, The Neeley School of

    Business, Texas Christian University, Fort Worth, Texas: November 1.

  • 18

    Collins, Cathi, Rajiv P. Dant, Vinita Sangtani, and Daniel C. Bello (2003), “Underutilization of Meta Analysis: An

    Examination of Dependence,” 2003 American Marketing Association's Summer Educators' Conference, R. Bruce

    Money and Randall L. Rose, Conference Chairs, Chicago, Illinois: August 15-18.

    Vinita Sangtani, Rajiv P. Dant, and Daniel C. Bello (2003), “Neglect of Panel Data: A Longitudinal Analysis of Channel

    Dynamics in Supplier- Reseller Relationships,” 2003 American Marketing Association's Summer Educators'

    Conference, R. Bruce Money and Randall L. Rose, Conference Chairs, Chicago, Illinois: August 15-18.

    Koza, Karen L., and Rajiv P. Dant (2003), “Better Conflict Management for Better Channel Relationships: A Processual

    Viewpoint,” 2003 American Marketing Association's Summer Educators' Conference, R. Bruce Money and Randall L.

    Rose, Conference Chairs, Chicago, Illinois: August 15-18.

    Koza, Karen L., Rajiv P. Dant, and Jonathan D. Hibbard (2003), “Building Exit Barriers as a Proactive Strategy for the

    Management of Conflict,” 7th International Research Conference on Relationship Marketing and Customer

    Relationship Management, Freie Universität Berlin, Berlin, Germany: June 22-25

    Kacker, Manish, and Rajiv P. Dant (2003), “Short and Long Term Effects of Nascent Strategic Decisions within Franchised

    Channels of Distribution,” 2003 INFORMS Marketing Science Conference, University of Maryland, College Park,

    Maryland: June 15.

    Ailawadi, Kusum L., Rajiv P. Dant, and Dhruv Grewal (2003), “Channel Relationships and Performance: The Validity of

    Perceptual Performance Measures,” 2003 INFORMS Marketing Science Conference, University of Maryland, College

    Park, Maryland: June 15.

    Dant, Rajiv P. (2003), “Theoretically and Methodologically Navigating Research in Distribution Channels,” State University

    of New York, Plattsburgh: June 6.

    Dant, Rajiv P. (2003), "Understanding the Sales Function in B2B Contexts,” Fachhochschule, Steyr, Austria: May 27.

    Dant, Rajiv P. (2003), "Understanding the Complexity of Supply Chain Management,” Fachhochschule, Steyr, Austria: May

    28 and 29.

    Dant, Rajiv P., Kusum L. Ailawadi,, and Dhruv Grewal (2003), “Linking Performance and Channel Relationship: Perceptual

    Versus Objective Measures of Performance,” 2003 American Marketing Association's Winter Educators' Conference,

    Geraldine R. Henderson and Marian Chapman Moore, Conference Chairs, Orlando, Florida: February 14-17.

    Dant, Rajiv P., Vinita Sangtani, Ed Rigdon, and Daniel C. Bello (2003), “Temporal Dynamics in Reseller Performance:

    Moderating Role of Interdependence Asymmetry and Environmental Capacity,” 2003 American Marketing

    Association's Winter Educators' Conference, Geraldine R. Henderson and Marian Chapman Moore, Conference

    Chairs, Orlando, Florida: February 14-17.

    Dant, Rajiv P., and Jonathan D. Hibbard (2002), "The Effects of Conflict and Relationalism on Performance in Marketing

    Channels,” Griffith University Faculty Research Series Presentation, Brisbane, Australia: October 29.

    Dant, Rajiv P. (2002), "Franchising in the United States: An Introduction,” Griffith University Faculty Research Series

    Presentation, Brisbane, Australia: October 22.

    Dant, Rajiv P., and Jonathan D. Hibbard (2002), “The Effects of Conflict and Relationalism on Performance in Marketing

    Channels,” Australian Graduate School of Management Research Series Presentation, Sydney, Australia: October 21.

    Dant, Rajiv P., and Patrick J. Kaufmann (2002), "Structural and Strategic Dynamics in Franchising,” Griffith University Faculty

    Research Series Presentation, Brisbane, Australia: October 17.

    Dant, Rajiv P., Kusum Ailawadi and Dhruv Grewal (2002), "Linking Performance and Channel Relationship: Perceptual versus

    Objective Measures of Performance,” Marketing Science Institute Conference on Measuring Marketing Productivity:

    Linking Marketing to Financial Returns, Dallas, Texas: October 4-5.

  • 19

    Dant, Rajiv P., Jonathan D. Hibbard, Frederic Brunel, and Dawn Iacobucci (2002), "Does Relationship Marketing Age Well?”

    Clarkson University School of Business Faculty Research Presentation Series, Potsdam, New York: April 5.

    Brunel, Frederic, Jonathan D. Hibbard, Rajiv P. Dant, and Dawn Iacobucci (2002), "Does Relationship Marketing Age Well?”

    Society for Consumer Psychology 2002 Winter Conference, Julie Edell and Ronald C. Goodstein, Conference Chairs,

    Austin, Texas: February 21-23.

    Dant, Rajiv P. (2002), “Global Franchising in Emerging and Transitional Economies: An Update of the Evidence,” 2002

    International Society of Franchising Conference, Joyce Young, Doug Haines and Frank Wadsworth, Conference

    Chairs, Orlando, Florida: February 8-10.

    Hibbard, Jonathan D., Rajiv P. Dant, and Frederic Brunel (2000), "Exploring Diminishing Returns in Long-Term Marketing

    Relationships,” 2000 American Marketing Association's Summer Educators' Conference, Gregory T. Gundlach and

    Patrick E. Murphy, Conference Chairs, Chicago, Illinois: August 5-8.

    Dant, Rajiv P. and Jonathan Hibbard (1999), “The Conflict Performance Assumptions in Channels of Distribution,” 1999

    American Marketing Association's Summer Educators' Conference, Steven P. Brown and D. Sudharshan, Conference

    Chairs, San Francisco, California: August 7-10.

    Koza, Karen, Francisco Iniesta, and Dant, Rajiv P. (1999), “Contemporary Channel Conflicts: A Processual Viewpoint,” 1999

    American Marketing Association's Summer Educators' Conference, Steven P. Brown and D. Sudharshan, Conference

    Chairs, San Francisco, California: August 7-10.

    Dant, Rajiv P. (1998), “Customer Retention and Customer Loyalty: Beyond Customer Satisfaction,” Fundacion Banco Mayo

    1998 Speaker Series, Buenos Aires, Argentina: August 5.

    Dant, Rajiv P. (1998), “Customer Retention, Customer Loyalty and Supply Chain Management,” Fundacion Banco Mayo 1998

    Meet the Industry Forum, Buenos Aires, Argentina: August 4.

    Dant, Rajiv P., Patrick J. Kaufmann, and Robert A. Robicheaux (1998), "Ownership Issues in Franchising: Review of Evidence

    and Assessment," IESE Marketing Seminar, IESE, University of Navarra, Barcelona, Spain: June 17.

    Dant, Rajiv P., and Jonathan D. Hibbard (1998), "The Conflict-Performance Assumptions and Relationalism within Channels of

    Distribution," MIT Sloan School of Management Marketing Workshop, Cambridge, Massachusetts: March 30.

    Fink, Robert C., Kenneth J. Hatten, Rajiv P. Dant, and Linda F. Edelman (1996), "Is Closer Better? Assessing Customer-

    Supplier Relations Between the U.S. Pulp, Paper and Paperboard Industry and Its Process Control Equipment

    Suppliers," 1996 Strategic Management Society Conference, Gary Hamel and C. K. Prahalad, Conference Chairs,

    Phoenix, Arizona: November 11-14.

    Dant, Rajiv P., Patrick J. Kaufmann, and Robert A. Robicheaux (1996), "The Restructuring of Franchise Systems: An

    Empirical Assessment of Ownership Redirection Patterns," MIT Sloan School of Management Marketing Workshop,

    Cambridge, Massachusetts: October 7.

    Dant, Rajiv P. (1996), "The Ownership Redirection Debate in Franchising," Third Annual Strategy Seminar of the International

    Franchise Research Centre, Birmingham, United Kingdom: July 5.

    Dant, Rajiv P. (1996), "The Gender Dimension in Franchising," Third Annual Strategy Seminar of the International Franchise

    Research Centre, Birmingham, United Kingdom: July 5.

    Dant, Rajiv P. (1996), "The Ownership Redirection Debate in Franchising: A Research Agenda," International Franchise

    Research Centre, University of Westminster, London, United Kingdom: July 2.

    Dant, Rajiv P. (1995), "Unraveling the Core of Customer Satisfaction," Mappppketing S.A. Development Program,

    Thessaloniki, Greece: December 8.

  • 20

    Dant, Rajiv P. (1995), "Customer Satisfaction: Past, Present, and Future," POSCO Management Development Program, Boston

    University, Massachusetts: November 8.

    Dant, Rajiv P. (1995), "A Market Research Sampler: The Role of Market Research in Decision Making," Sanyo Electric

    Company, Kobe, Japan: June 12.

    Dant, Rajiv P., and Paul D. Berger (1994), "Determination of a Franchise System's Optimal Advertising Fee," 1994 Operations

    Research Society of America & The Institute of Management Sciences Joint National Meeting (ORSA/TIMS) on Global

    Manufacturing and Global Support Services in the 21st Century, Detroit, Michigan: October 23-26.

    Dant, Rajiv P. (1994), "Antecedents of Channel Conflict: An Empirical Evaluation of Attributional vs. More Durable

    Predictors," 1994 American Marketing Association's Winter Educators' Conference, C. Whan Park and Daniel C.

    Smith, Conference Chairs, St. Petersburg, Florida: February 19-22.

    Dant, Rajiv P. (1994), "Managing Franchisee Relationships," 34th Annual International Franchise Association Conference, C.

    Stephen Lynn, Chair, Las Vegas, Nevada: February 13-16.

    Dant, Rajiv P. (1993), "Can Conflict and Cooperation Co-Exist?" Boston University School of Management Systems Research

    Center's Working Group on Partnership, John C. Henderson, Director, Boston, Massachusetts: May 12.

    Wortzel, Lawrence H., and Rajiv P. Dant (1993), "Consumer Perceptions of Product Quality and Value: Are They Different?,"

    Boston University School of Management Dean's Seminar Series, Robert A. Leone, Coordinator, Boston,

    Massachusetts: March 4.

    Dant, Rajiv P. (1993), "Franchising in 1993: Ownership Redirection in Franchised Channels," Boston University School of

    Management Dean's Seminar Series, Robert A. Leone, Coordinator, Boston, Massachusetts: February 18.

    Wortzel, Lawrence H., and Rajiv P. Dant (1992), "Organizing for Strategic Marketing Partnerships: Some Propositions,"

    Marketing Science Institute (MSI) Conference on Evolving Relationships of Retailers and Manufacturers, Gwen

    Ortmeyer, Conference Chair, Cambridge, Massachusetts: February 27-28.

    Dant, Rajiv P. (1992), "System Design and System Structure in Franchising: A Review of Themes and Evidence," 32nd Annual

    International Franchise Association Conference, Gene Getchell, Chair, Palm Desert, California: February 2-5.

    Noordewier, Thomas G., Rajiv P. Dant, and Patrick J. Kaufmann (1991), "Relationalism in Organizational Buyer-Seller

    Transactions: A Review of Empirical Evidence and Conceptual Issues," 1991 American Marketing Association's

    Summer Educators' Conference, Mary C. Gilly and F. Robert Dwyer, Conference Chairs, San Diego, California:

    August 17-20.

    Dant, Rajiv P., and Patrick L. Schul (1990), "The Impact of Relational Exchange Norms on Dependence, Dissatisfaction,

    Conflict, and the Choice of Conflict-Resolution Methods," 1990 American Marketing Association's Summer Educators'

    Conference, William O. Bearden and A. Parasuraman, Conference Chairs, Washington, D.C.: August 4-7.

    Schul, Patrick L., and Rajiv P. Dant (1990), "Defining Gestalts in Distributional Channels: Beyond the Contingency Approach,"

    1990 American Marketing Association's Winter Educators' Conference, Robert E. Spekman and David T. Wilson,

    Conference Chairs, Phoenix, Arizona: February 24-27.

    RESEARCH IN PROGRESS

    Palmatier, Robert W., Mark Houston, Rajiv P. Dant, and Dhruv Grewal, Relationship Velocity: Towards A Theory of

    Relationship Dynamics (Under Revision for Journal of Marketing, Round 2).

  • 21

    Brown, James R., Dant, Rajiv P., and Richard P. Bagozzi, Unraveling the Causal Links Amongst Trust, Commitment,

    Satisfaction, Conflict and Performance in Channels of Distribution (Under Revision for Journal of the Academy of

    Marketing Science, Round 2)

    Kacker, Manish, Rajiv P. Dant, Anne T. Coughlan, and Jamie Emerson, How Franchisor Strategies Impact Growth of

    Franchise Systems: A Cointegration Analysis (Under Review with Journal of Business Venturing, Round 1)

    Ailawadi, Kusum L., Rajiv P. Dant, and Dhruv Grewal, Principal-Agent Interaction and Performance: Substantive versus

    Common Method Effects (Under Revision for International Journal of Research in Marketing, Round 2).

    Jeon, Hyo Jin (Jean), Brinja Meiseberg, Rajiv P. Dant, and Marko Grunhagen, Cultural Convergence in Emerging Markets

    through Franchising: The Case of McDonald’s in China and India (Under Review with Entrepreneurship Theory &

    Practice, Round 1).

    Jeon, Hyo Jin (Jean), Rajiv P. Dant, and Brent L. Baker, Correlates of Successful Franchise Performance (Under Review with

    Journal of Business Venturing, Round 1)

    Dant, Rajiv P., Jonathan D. Hibbard, and Scott Swain, The Impact of Conflict and Relationalism on Performance in

    Distribution Channels (Under Preparation for Journal of the Academy of Marketing Science).

    Iniesta, Francisco P. and Rajiv P. Dant, Antecedents and Consequences of Conflict Resolution Sequences in Contractual

    Channels of Distribution (Under Preparation for Journal of Marketing)

    Dant, Rajiv P., Patrick J. Kaufmann, and Candida G. Brush, The Role of Franchising in Providing Access to Self-Employment to

    Women and Minorities (Under Preparation Journal not Determined)

    Dant, Rajiv P., and Nikos Tsikriktsis, Benchmarking in Marketing (Under Preparation Journal not Determined)

    PROFESSIONAL AFFILIATIONS

    American Marketing Association

    Academy of Marketing Science

    International Society of Franchising

    Society for Marketing Advances

    Beta Gamma Sigma

    PROFESSIONAL SERVICE

    Editorships

    Journal of Small Business Management, Special Issue on Franchising, Guest Co-Editor 2011-2012

    Proceedings of the Twenty-Fifth Conference of the International Society of Franchising, Co-Editor 2011

    Journal of Business Logistics, Associate Editor, 2011 to Present

    Journal of Retailing, Co-Editor 2006 to 2011

    Journal of Retailing, Co-Editor, Special Issue on Franchising 2009-2011

    Journal of Business Venturing, Series Editorship of Special Annual Sections on Franchising, Guest Editor 1997-2002

    Journal of Business Venturing, Special Issue on Franchising, Guest Editor 1999

    Journal of Business Venturing, Special Issue on Franchising, Guest Editor 1998

    Journal of Marketing Channels, Special Issue on Franchising, Guest Editor 1995

    Proceedings of the Seventh Conference of the Society of Franchising 1993

    Proceedings of the Sixth Conference of the Society of Franchising, Co-Editor 1992

  • 22

    Editorial Boards

    Journal of Retailing 2001 to 2006, 2011 to Present

    International Journal of Physical Distribution & Logistics Management 1989 to Present

    Journal of Business Research 1991-1993, 1995 to Present

    Journal of Marketing Channels 1994 to 2005, 2008 to Present

    Journal of Business Venturing 1998 to 2004

    Journal of Business-to-Business Marketing 2000 to Present

    Journal of Management Research 2000 to Present

    Industrial Marketing Management 2005 to Present

    Ad Hoc Editorial Review Boards

    Journal of Marketing Research 1992 to Present

    Journal of Marketing 1998 to Present

    Journal of the Academy of Marketing Science 1989 to Present

    Journal of Business Research 1988-1990, 1994

    Journal of Business Venturing 1996-1997, 2005 to Present

    Journal of Business Logistics 2005 to 2011

    Journal of Marketing Channels 2006 to 2007

    Journal of Retailing 1990-2001

    Journal of Retailing and Consumer Services 2003 to Present

    Journal of Public Policy and Marketing 1995, 1996, 2001

    Psychology and Marketing 2001

    Conference Chair

    International Society of Franchising National Conference, Boston, Massachusetts: Co-Chair, June 2011

    American Marketing Association Summer Educators‟ Conference, San Diego, California: Co-Chair, August 2008

    Society of Franchising National Conference, San Francisco, California: February 1993

    Society of Franchising National Conference, Palm Springs, California: Co-Chair, February 1992

    Track Chair

    American Marketing Association Summer Educators‟ Conference:

    Channels of Distribution Track 2006

    American Marketing Association Winter Educators‟ Conference:

    Interorganizational Issues Track 2003

    American Marketing Association Summer Educators‟ Conference:

    Channels of Distribution Track 2001

    Academy of Marketing Science National Annual Conference, Orlando, Florida:

    Channels, Industrial Marketing & Retailing Track 1989

    Session Chair / Discussant

    Economics and Management of Networks: Franchising Networks, Cooperatives, Joint Ventures and Strategic Alliances EMNET

    Conferences 2005, 2007

    AMA Educators' Conferences 1990, 1993, 2000-2009

    International Society of Franchising Annual National Conferences 1988-1993, 1995, 1997, 1999, 2002, 2006-2008, 2010, 2011

    Operations Research Society of America/The Institute of Management Sciences (ORSA/TIMS) 1994

  • 23

    International Franchise Association's (IFA) Annual Conference, Las Vegas, Nevada 1994

    National Conference on Historical Research in Marketing, East Lansing, Michigan 1987

    International Conference on Marketing and Development, Istanbul, Turkey 1986

    RESEARCH GRANTS

    International Visitor Program of the Griffith Business School Grant 2011

    Griffith Business School Research Grant 2010-2011

    William J. Alley-Rayonier International Business Scholar Award Spring 2011

    William J. Alley-Rayonier International Business Scholar Award Fall 2010

    William J. Alley-Rayonier International Business Scholar Award Spring 2010

    William J. Alley-Rayonier International Business Scholar Award Fall 2009

    National Agency of Research, France 2009-2011

    William J. Alley-Rayonier International Business Scholar Award Spring 2009

    William J. Alley-Rayonier International Business Scholar Award Fall 2008

    Marketing Science Institute Research Grant Number 4-1384 2006-2007

    Marketing Science Institute Research Grant Number 4-1268 2004-2005

    Marketing Science Institute Research Grant Number 4-1190 2002-2003

    Sears Canada Research Grant 2002-2003

    Sears Canada Research Grant 2001-2002

    Sears Canada Research Grant 2000-2001

    Sears Canada Research Grant 1999-2000

    Sears Canada Research Grant 1998-1999

    Sloan School of Management, MIT Research Grant 1997-1998

    Sears Canada Research Grant 1997-1998

    Sears Canada Research Grant 1996-1997

    Sears Canada Research Grant 1995-1996

    School of Management Asia Institute Research Grant 1996

    Sears Canada Research Grant 1994-1995

    School of Management Entrepreneurial Management Institute (EMI) Research Grant 1993

    School of Business Competitive Research Grants 1987, 1988, 1990

    University Competitive Research Grants 1988, 1989, 1990

    ACADEMIC HONORS

    Louis W. Stern Best Article in Marketing Channels and Distribution Award (For the 2006 Journal of Marketing

    Article) 2011 (Co-authored with Robert W. Palmatier, Dhruv Grewal, and Kenneth R. Evans)

    Best Student Paper Award (For the 2010 International Society of Franchising Paper), International Society of

    Franchising 2010 (Co-authored with Hyo-Jin (Jean) Jeon and Brent L. Baker)

    Meteor Extramural Fellowship, Maastricht Research School of Economics of Technology and Organizations

    September 1, 2010 to December 31, 2013.

    Best Conference Paper Award (For the 2009 International Society of Franchising Paper), International Society of

    Franchising 2009 (Co-authored with Scott K. Weaven, Ivan I. Lapuka, Brent L. Baker and Hyo Jin (Jean) Jeon)

    Best Conference Paper Award (For the 2006 International Society of Franchising Paper), International Society of

    Franchising 2006 (Co-authored with Rozenn Perrigot and Gérard Cliquet)

    Fortune Casuals Educator's Fellowship 2004

  • 24

    Best Paper Nomination (For the 1992 Journal of Marketing Article for the Louis W. Stern Best Article on

    Marketing Channels and Distribution Award), American Marketing Association 2000 (Co-authored with Patrick

    L. Schul)

    Best Paper Nomination (For the 1999 International Society of Franchising Paper), International Society of

    Franchising 1999 (Co-authored with Patrick J. Kaufmann)

    International Who's Who of Professionals 1998

    Citation of Excellence (For the 1996 Journal of Small Business Management Article), ANBAR, UK 1997

    Citation of Excellence (For the 1996 Journal of Business Venturing Article), ANBAR, UK 1997

    Citation of Excellence (For the 1995 International Small Business Journal Article), ANBAR, UK 1997

    Best Paper Nomination (For the 1995 Society of Franchising Paper), IFA/Society of Franchising 1995

    Best Paper Award (For the 1992 Journal of Marketing Article), Fogelman College of Business, MSU 1993

    Marquis' Who's Who in Advertising 1989

    Academic Scholarship, Virginia Polytechnic Institute & State University 1983

    The Degan Scholarship, The University of Bombay 1973

    The Heras Scholarship, The University of Bombay 1973

    The Godinho Prize, The University of Bombay 1972

    PROFESSIONAL HONORS

    Executive Committee of the Board of Governors, International Society of Franchising 2007 to Present

    Board of Governors, International Society of Franchising 1993 to Present

    Chair, International Society of Franchising 1992-1993

    International Franchise Association Education Committee 1992-1997

    MANAGEMENT/EXECUTIVE DEVELOPMENT

    2006 University of South Florida Supply Chain Management Executive Seminar October 21st –December 16th

    2005 Clarkson University Engineering & Global Operations Management Executive Online Seminar on Design of Experiments January 22

    nd – April 17

    th

    2004 Clarkson University Engineering & Global Operations Management Executive Seminar in Marketing May

    24th

    –28th

    2002 Clarkson University Global Supply Chain Management Executive Seminar August 6th – 9th

    1995 Bath Iron Works Corporation (General Dynamics), Bath, Maine In-House Customized Offering

    Topics included Marketing Management, Industrial Marketing, International Marketing, Marketing to

    Governments & High Tech Marketing (12 Sessions)

    1993 Bath Iron Works Corporation (General Dynamics), Bath, Maine In-House Customized Offering

    Topics included Marketing Management, Industrial Marketing, International Marketing, Marketing to

    Governments & High Tech Marketing (12 Sessions)

    CONSULTING EXPERIENCE

    2003 Sears Canada Inc., Toronto, Canada

    Tracking and the Re-Validation of Agents Response Index (ARI).

  • 25

    2002 Sears Canada Inc., Toronto, Canada

    Tracking and the Re-Validation of New Agents Response Index.

    2001 Morpace Pharma Group, Concord, Massachusetts

    Developing comparative statistical analysis of new drug trials

    2001 Sears Canada Inc., Toronto, Canada

    Redevelopment and the Evaluation of New Agents Response Index.

    2001 Sears Canada Inc., Toronto, Canada

    Contrasting Expectations and Perceptions Across Agent Classes.

    2000 Sears Canada Inc., Toronto, Canada.

    Tracking and the Re-Validation of Agents Response Index (ARI).

    2000 Health Advances, Inc., Wellesley, Massachusetts

    Development and execution of research aimed at developing viability estimates for new drugs

    1999 Sears Canada Inc., Toronto, Canada

    Tracking and the Validation of Agents Response Index (ARI).

    1999 Sears Canada Inc., Toronto, Canada

    Tracking the Payoffs of Relational Perspective to Agency Management.

    1998 Sears Canada Inc., Toronto, Canada

    Development and the Validation of Agents Response Index (ARI).

    1998 Sears Canada Inc., Toronto, Canada

    Development and the Validation of Agents Response Index (ARI).

    1997 Sears Canada Inc., Toronto, Canada

    Exploring the Role of Communication Strategies on Principal-Agent Governance