radio communicaton s plan with after action...

RADIO COMMUNICATIONS PLAN COMBINED WITH

AFTER ACTION REPORT

Loren L. Smith, Director of Operations

1

2001 Special Olympics World Winter Games · Alaska

Radio Communications Plan

TABLE OF CONTENTS

SECTION 1...................................................................................................... OVERVIEW

SECTION 2............................................................................................. ORGANIZATION

SECTION 3................................................................................SYSTEM COMPONENTS

SECTION 4.........................................................................................VENUE NETWORK

SECTION 5...................................................................................... RADIO GUIDELINES

SECTION 6......................................... RADIO COMMUNICATIONS VENUE MATRIX

SECTION 7...........................................................................VENUE SUPPORT CENTER

SECTION 8.................................................................................................... ADDENDUM

2001 Special Olympics World Winter Games COMPLAN

O: Operations Plans/2001 Radio Communications Plans 4/3/07 2

SECTION 1 OVERVIEW PURPOSE The purpose of the radio communication plan is to create an integrated communication system for the 2001 Special Olympics World Winter Games · Alaska. For the purposes of this plan constituent elements of the 2001 World Games community includes all sport venues, athlete villages, the warehouse, Delegation Welcome Center, the Joint Operations Command Center, medical, security, and other related entities involved with the 2001 Special Olympics World Winter Games · Alaska. Response:

• An integrated radio communications plan was accomplished. Recommendation:

• The integration of cellular telephones and pagers should be part of the overall communications plan.

UNDER OUR MISSION:

• Identify the communications needs for the 2001 Special Olympics World Winter Games · Alaska.

• Design a radio communication system to meet the needs of all entities involved with the 2001 World Games.

• Manage the implementation of the system design. • Manage the system-wide operation. • Ensure the radio communications system is maintained during the World Winter

Games. • Identify training needs for the efficient operation of the radio communications

system and to ensure that training is accomplished. • Recover all borrowed, loaned, leased, or other radio communication equipment

that needs to be returned. Response:

• All objectives of our “Mission” were accomplished for the World Games. Recommendation:

• Radio Communications should also identify the cellular telephone and pager needs.

• More training for Radio Leaders and volunteers on the use of radios and identify the method on how the radio network operates.



SECTION 2 ORGANIZATION OPERATIONS ORGANIZATION

RADIO COMMUNICATIONS PERSONNEL The Radio Communications Committee is comprised of the following personnel:

• Radio Communications Commissioner is responsible for coordination of all radios and other communications equipment required to execute the mission of the 2001 Special Olympics World Winter Games · Alaska.

• Radio Communications Leader is responsible for the distribution of all radio

equipment at the venue. Is responsible for the recovery of the same.

• Radio Communications Assistant Leader assists the Leader in distribution and recovery of the radio equipment.

• Base Station Operators are responsible for monitoring the radio traffic and

maintaining contact with the Joint Operations Command Center. In the Villages and other Non-Competitive Venues, the Base Operator will also perform duties of the Radio Communications Leader. The Base Operators consist of members of the Alaska National Guard serving their two weeks annual training with the 2001 Special Olympics World Winter Games · Alaska.

• Office Of Special Events (Department of Military Support) is responsible for the

implementation and maintenance of the radio communications equipment

Transportation CoordinatorBryan Dodd

TransportationSean Halleran

Lonnie KalarAir National Guard

Public Safety ManagerJim Grimes

Medical ManagerDennis Brodigan

Warehouse ManagerDon Shafer

ExpeditorEugene Holly

Logistics ManagerOFC

Laura Cushing &Darrell Collins

Lt. Col. KeanAir National Guard

Military SupportCol John Goodman

Operations Center(JOCC)

Director of OperationsLoren Smith

COOMelissa Anderson

President & CEOBen Stevens

SOWWGABoard of Directors

Special Olympic Inc.

Dept of Military Support Allan Brown

Col Jim Bailey Nina McDonald

Bill Sauder



throughout the 2001 World Games. They will provide all technical expertise for the maintenance of this equipment.

Response:

• We accomplished our goals with these positions. Recommendations:

• Hiring a full time paid Radio Communications Manager that understands and knows radio communications.

• Insure the Radio Leaders and Assistants have some working knowledge of radio communications equipment.

• Recruit 4-5 volunteers to work in the radio communications room to do the initial organization of equipment, issuing equipment to venues and or individuals. Also to work the radio room daily and to be there during the recovery to inventory in all equipment.

• Radio Communications room should include tables, chairs, telephone, facsimile, computer, digital camera, and bar code scanner.

• Base Station Operators should work a required 8-hour shift and work the same venue throughout the week for continuity.

• Base Station Operator should have a comprehensive 3-ring binder with all pertinent information regarding the venue and the World Games.



SECTION 3 SYSTEM COMPONENTS RADIO COMMUNICATIONS EQUIPMENT The Department of Defense (DoD) is providing the radio communications equipment required for the 2001 Special Olympics World Winter Games · Alaska.

Multi-Saber 6-Bank Battery Chargers

Astro X 12 Watt Portable Amplifier to be used in the VIP vehicles

Spectra Radio Base Station

System Saber Hand Held Radios

System Saber Hand Held Radios w/Earpiece

HT 600’s Hand Held Radios for Coaches at the Alyeska venue

Equipment Inventory

1300 System Saber Hand Held Radios 80 Astro X 12 Watt Portable Amplifier to be used in the VIP vehicles 90 Magnetic Mount Antennas for Logistics, Commissioners and certain staff

vehicles 168 Multi-Saber 6-Bank Battery Chargers 400 Surveillance Ear Pieces 30 Spectra Radio Base Station

120 HT 600’s Hand Held Radios for Coaches at the Alyeska venue 6 Repeaters mounted on several tall buildings to boost the radio signals

RADIO COMMUNICATIONS REQUIREMENTS A Radio Communications Needs Assessment Matrix for the 2001 Special Olympics World Winter Games is located in Addendum A. This matrix details the radio



communications equipment requirements for each Venue and identifies the Functional Area communications requirements.



SECTION 4 VENUE NETWORK VENUE RADIO COMMUNICATIONS ORGANIZATION

VENUE COMMUNICATIONS NETWORK OPERATIONS Each venue radio system is comprised of ten channels (i.e., frequencies) that allow users to communicate with one another. During the World Winter Games, the number of frequencies will be limited ensuring the most practical use of these frequencies. This requires an efficient talk group design and effective management of the airwaves. The matrix for each venue was determined by consultation with the Functional Areas and a representative of the Department of Defense. Proper radio protocol will assist everyone on-site in keeping transmissions orderly and effective. Improper radio use will interfere with the efficiency of the overall operation and can lead to potentially hazardous situations. Although Functional Area users will be assigned to designated channels, it will be possible for users assigned to different talk groups to communicate with one another. Given the significant number of users on each channel and the limited number of available frequencies, the management of the airwaves is vital. To control traffic and keep track of users, the process for monitoring channels will be directed by the VSC Base. Specifically, if an individual needs to communicate with someone on another channel, he/she changes to that FA channel.

DIRECTOROPERATIONS

ASST RADIO COMMUNICATIONS LEADER

BASE STATION OPERATOR

RADIO COMMUNICATIONS LEADER

RADIO COMMISSIONER

VENUE COORDINATOR



The highest priority call is a life-threatening situation. Any transmission for a life-threatening situation (i.e. “medical emergency”) must be given priority. Base will frequently provide general announcements to all users, such as “5 minutes until gate opening” or “may conduct radio checks”. Both a name and number will designate each frequency or channel. The generic design (fleet map) is as follows: Entities on Channel (1) Venue Net Nets (Channels) at Venues (Example) Base Venue Coordinator (1) Venue Venue Representative (2) Medical Leaders of Nets 2 through 9 (3) Security Medical (4) Media Security (5) Logistics Media (6) Awards Logistics (7) Ski Competition Transportation (8) Controllers Awards (9) Snowshoe Competition Communications (10) Talk About Volunteer Leaders Accreditation Sports Desk Information Services Family Services Delegation Services Language Services Food Services Honored Guests Response:

• The Venue Communication Plan was our weakest link. Although the plan worked it wasn’t without some problems in the development stages.

Recommendations: • The Venue Coordinator must be the person who determines which Functional

Areas within the venue need radios. This would insure a smoother operation and less people with radios who really don’t need them.

• The Radio Communications Manager must talk individually with each Venue Coordinator a minimum of 4-months in advance of the Pre-Games to determine the Venue Communications Plan. The Venue Coordinator must know and understand how their Communications Plan is to work… that is who talks to who on the radios

• The Final deadline for the Communications Plan should be completed a minimum of 6-weeks before the Pre-Games and the World Games.



SECTION 5 RADIO GUIDELINES General Rules

• Stay on your assigned channel (talk group). Never lay your radio down unattended. Do not lose your radio.

• Never give your radio to anyone else. You are responsible for your radio until returned.

• Report all lost or stolen radios the Radio Communications Leader immediately. • Report all maintenance problems to the Radio Communications Leader

immediately. • Never give confidential information over the radio…use a telephone. • For non-emergency concerns - contact your leader. • For Medical Emergency – call for Medical Leader on Channel 1 or switch to

Channel (2) Medical Net and call for assistance. • For Security Emergency – call for Security Leader on channel 1 or switch to

Channel (3) Security Net and call for assistance. Radio Etiquette

• Never use profanity. It is a violation of FCC regulations. • Be professional. Radios are a tool to help you do your job, NOT make social

commentary. • Only one person can talk on the radio at a time. It is not a telephone. • Remember there are many other radio users on your fleet who will hear you

talking and would like to use the radio for their business needs. • Think about what you want to say before you push the talk button. • Be brief. Five (5) seconds is the target time limit. • Speak slowly and clearly. Be concise but give complete factual information. • Keep the volume at an easy level for you to hear but not disturb others near you. • Volume down in QUIET ZONES!

Radio Operation

• Turn radio on. • Set assigned channel (talk group). • Adjust volume for easy listening. • To talk:

Hold radio up to your face in a vertical position. Place microphone opening about 2 inches from your mouth. Press the push-to-talk button all during your transmission then release to listen.



Radio Protocol • LISTEN before you talk. Only one person can talk at a time. • To make a radio call, state the person’s name you are calling, your name, then

OVER. Example: Joe this is Rachel, OVER.

• To end a radio call, say the word OUT or CLEAR so others know it’s OK to begin their call.

Example: This is Joe; I’ll take care of that now, CLEAR. Radio Terminology:

• THIS IS -who is making the call. • OVER -I’m finished talking, you can talk now. • OUT or CLEAR -I am ending this radio conversation. • SAY AGAIN -Repeat your last transmission, I did not understand. • STAND BY -Wait a minute while I finish other business. • COPY -I understand. • BREAK -Used to interrupt a conversation in case of emergency.

Radio Sign-Out Procedures Radio Communications Leaders should arrive 15-30 minutes prior to their shift to check radios and prepare to issue radios to Venue Functional Area personnel. Annotate and initial the start of your shift with the number of radios available for issue in the Radio Communications Daily Journal/Log of Events. Select the current day’s Radio Sign-out Log where Functional Area personnel will sign for their allocated number of radios. If there are any discrepancies in the number of radios requested by an individual and what our Radio Communications Needs Assessment Matrix indicates, contact the Functional Area Leader and resolve the problem. If this cannot be resolved, contact the Radio Communications Commissioner (Alvin Aramburo) or the Director of Operations (Loren Smith). As Functional Area personnel come to sign-out radios, provide Radio Communications handouts outlining proper procedures for operating the radios and an explanation of the Venue Communications Plan. In addition, provide individual instructions on radio operations as required. Radio Communications Leaders will monitor the Command & Control Net 1 for transmissions requiring their assistance and/or listening to what’s happening at their venue. For radio problems please return your radio to the Radio Communications office. Radio Communications Leaders will use their discretion in annotating comments, problems, or other pass along notes in the Daily Journal/Log of Events. This will provide



for continuity of information between various shifts and act as the official record of Radio Communications transactions. Radios will be signed back in at the end of each day unless prior arrangements have been made and annotated in the Radio Communications Log Book. Returned radios will be placed in the 6-Bank Charger to allow the batteries to re-charge for the next day’s use. Batteries may be exchanged on a one-for-one basis at the venue. Radio Communications Leaders will complete an inventory and sign the Daily Journal/Log of Events at the end of their shift and at the end of each day. The Daily Radio Communications Inventory Form should be completed and faxed to the JOCC each night before midnight with the numbers of operational and non-operational equipment present at the venue. Any open items or issues that have not been resolved should be brought forward to the next day’s log until a reasonable solution or other corrective action has taken place. Response:

• This was a good plan but the Radio Leaders didn’t always enforce the rules for radio sign-out.

Recommendations: • The Radio Leaders must understand the importance of insuring that the

volunteers sign out the radios and then sign them in when through. This procedure provides an accurate daily inventory of the radios.

• If possible, label the radios either with the volunteers name or position if they are going to use more than one day.

• If possible, label the radio with the channels that are being used in that Venue. • If possible, use a barcode or a similar tracking device to record the radios and

to the location they are going to be used. This would provide for an accurate record of the radios for distribution, recovery and inventory.



SECTION 6 RADIO COMMUNICATIONS VENUE MATRIX

HOUSING VILLAGE COMS PLAN

Medical NetChannel 2

Medical LeaderChannel 1Channel 2

Security NetChannel 3

Security LeaderChannel 1Channel 3

Talk AboutChannel 4

Emergency *Channel 5

Venue Coordinatorchannel 1

* Emergency RepsVenue CoordinatorSecurity LeaderMedical LeaderFacility Rep

ALL LEADERS WILL BE ON CHANNEL 1 AND SCAN THEIR APPROPRIATE NET

BUS TRANSFER CENTER COMS PLAN





Talk AboutChannel 4







AIRPORT COMS PLAN





Talk AboutChannel 4





DELEGATION WELCOME CENTER COMS PLAN





Talk AboutChannel 4







EGAN CENTER SPECIAL OLYMPICS TOWN

COMS PLAN





Talk AboutChannel 4





WAREHOUSE COMS PLAN

Warehouse StaffChannel 2

Logistics VehiclesChannel 1

Logistics Repeater

JOCCC/C

Dispatcher



ALYESKA SKI RESORTCOMS PLAN

ASST. VENUE COORDINATORChair 7

Channel 1

ASST. VENUE COORDINATORTanaka LiftChannel 1


MEDICAL LEADERChannel 1Channel 2

SECURITY NETChannel 3

SECURITY LEADERChannel 1Channel 3

COMMO NETChannel 4

COMMO LEADERChannel 1Channel 4

LOGISTICS NETChannel 5

LOGISTICS LEADERChannel 1Channel 5

TRANSPORTATION NETChannel 5

TRANSPORTATION LEADERChannel 1Channel 5

VOLUNTEER NETChannel 7

VOLUNTEER LEADERChannel 1Channel 7

AWARDS NETChannel 8

AWARDS LEADERChannel 1Channel 8

FAMILY SERVICE NETChannel 9

FAMILY SERVICE LEADERChannel 1Channel 9

MEDIA NETChannel 10

MEDIA LEADERChannel1

Channel 10

LANGUAGE SVCS NETChannel 11

LANGUAGE SVCS LEADERChannel 1

Channel 11

INFO SERVICE NETChannel 12

INFO SERVICE LEADERChannel 1

Channel 12

TECH NETChannel 13

TECH LEADERChannel 1

Channel 13

HONORED GUESTS NETChannel 14

HONORED GUESTS LEADERChannel 1

Channel 14

DELEGATION NETChannel 15

DELEGATIONS SVCS LEADERChannel 1

Channel 15

IMAGE NETChannel 16

IMAGE LEADERCHANNEL 1Channel 16

VENUE COORDINATORChannel 1

* VERTVenue CoordinatorSecurity LeaderTrans LeaderFacility Rep


FED EX HANGARCOMS PLAN


MED LEADERChannel 1Channel 2



Media NetChannel 4

MEDIA LEADERChannel 1Channel 4

Log NetChannel 5

LOG LEADERChannel 1Channel 5

Awards NetChannel 6


CompetitionChannel 7Channel 8

FLOOR HOCKEY COMPChannel 1Channel 7Channel 8

COMMISSIONERCHIEF REFEREETECH DIRECTOR

Channel 9

TALK ABOUTChannel 10

EMERGENCY ChannelChannel 11 *






HILLTOP SKI AREACOMS PLAN





Media NetChannel 4


Log NetChannel 5


Awards NetChannel 6


Ski NetChannel 7

SKI COMPETETIONChannel 1Channel 7Channel 8

TALK ABOUTChannel 9

EMERGENCY CHANNELChannel 10 *




McDONALD CENTERCOMS PLAN





Media NetChannel 4


Log NetChannel 5


Awards NetChannel 6


CompetitionChannel 7

Officials/ResultsChannel 8

SPEED SKATING COMPChannel 1Channel 7Channel 8

TALK ABOUTChannel 10







TESORO SPORTS CENTERCOMS PLAN





Media NetChannel 4


Log NetChannel 5


Awards NetChannel 6


CompetitionChannel 6

Officials/ResultsChannel 9

FIG SKATING COMPChannel 1Channel 6

TALK ABOUTChannel 7


VENUE MANAGERChannel 1



ALYESKA SKI RESORTCOMS PLAN

ASST. VENUE COORDINATORChair 7

Channel 1

ASST. VENUE COORDINATORTanaka LiftChannel 1


MEDICAL LEADERChannel 1Channel 2

SECURITY NETChannel 3


COMMO NETChannel 4

COMMO LEADERChannel 1Channel 4

LOGISTICS NETChannel 5

LOGISTICS LEADERChannel 1Channel 5

TRANSPORTATION NETChannel 6

TRANSPORTATION LEADERChannel 1Channel 6

VOLUNTEER NETChannel 7

VOLUNTEER LEADERChannel 1Channel 7

AWARDS NETChannel 8


FAMILY SERVICE NETChannel 9

FAMILY SERVICE LEADERChannel 1Channel 9

MEDIA NETChannel 10

MEDIA LEADERChannel1

Channel 10

LANGUAGE SVCS NETChannel 11

LANGUAGE SVCS LEADERChannel 1

Channel 11

INFO SERVICE NETChannel 12

INFO SERVICE LEADERChannel 1

Channel 12

TECH NETChannel 13

TECH LEADERChannel 1

Channel 13

HONORED GUESTS NETChannel 14

HONORED GUESTS LEADERChannel 1

Channel 14

DELEGATION NETChannel 15

DELEGATIONS SVCS LEADERChannel 1

Channel 15

IMAGE NETChannel 16

IMAGE LEADERCHANNEL 1Channel 16






SECTION 7 Venue Support Center (VSC) VENUE COMMUNICATIONS NETWORK OPERATIONS The Venue Support Center (i.e., Base) will monitor channel one and scan the Command Control Channel and generally maintains the order of the airwaves. Has the capability to use all channels assigned to that venue. The VSC Base facilitates communications to the Joint Operations Command Center. COMMAND & CONTROL CHANNEL

HilltopSki Area

KincaidPark

Fed ExHangar

McDonaldCenter Alyeska

TesoroSportsCentre

JOCC

C&

C

C&C

C&

CC&C

C&C Hope

JOCC Base Station will monitor C&C channel and scan Hope

TransCenter

C&C

MEDICAL CHANNEL

1/27/01

HilltopSki Area

KincaidPark

Fed ExHangar

McDonaldCenter

Alyeska

TesoroSportsCentre

Health South will monitor MEDICAL channel and scan Hope

HEALTHSOUTH

VILLAGES

Best Western Barrett InnCaptain Cook

Days InnHawthorn Suites

Hilton HotelHoliday Inn

Kenai Dorm #2Matanuska HallSheraton Hotel

West Coast International Hotel

Hope

MED

MED

MED

MED

MED

MED



TRANSPORTATION CHANNEL

1/27/01

HilltopSki Area

KincaidPark

Fed ExHangar

McDonaldCenter

Alyeska

TesoroSportsCentre

Trans Center will monitor TRANS channel and scan Hope

TRANSCENTER

TransportationCenter

Vehicles

Hope

TRANS

TRANS

TRANS

TRANS

TRANS

TRANS

1/27/01

Trans Center will monitor TRANS2 channelTRANS2 channel will be used strictly for comms between

TRANS CENTER and TRANS vehicles

TRANSCENTER

TransportationCenter

VehiclesTRANS2



LOGISTICS CHANNEL

1/27/01

HilltopSki Area

KincaidPark

Fed ExHangar

McDonaldCenter

Alyeska

TesoroSportsCentre

Warehouse will monitor LOGISTICS channel and scan Hope

Warehouse WarehouseVehicles

Hope

LOG

LOG

LOG

LOG

LOG

LOG

WELCOME CENTER CHANNEL

1/27/01

AIRPORT

WELCOME CENTER

JOCC

WELCOME CENTER RADIO NETWORK



VILLAGE COMM PLAN





Talk AboutChannel 4





BUS TRANSFER CENTER COMM PLAN





Talk AboutChannel 4







AIRPORT COMM PLAN





Talk AboutChannel 4





DELEGATE WELCOME CENTER COMM PLAN





Talk AboutChannel 4







EGAN CENTER SPECIAL OLYMPICS TOWN

COMM PLAN





Talk AboutChannel 4





WAREHOUSE COMM PLAN

Warehouse StaffChannel 2

Logistics VehiclesChannel 1

Logistics Repeater

JOCCC/C

Dispatcher



TELEPHONE Most incoming phone calls (with the exception of public calls) will be received at the Venue Support Center (VSC). The VSC Base or another member of the VSC staff will simply take messages and then either contact that person by radio or notify the Venue Coordinator. One of the primary goals for taking messages is to screen phone calls that would interrupt critical preparations and operations, especially during event-time. The VSC Base must work hand-in-hand with the Venue Coordinator to notify personnel, record and forward messages, etc. Telephones are typically an ineffective method to reach individuals at a venue during event operations. Staff is on the move and seldom in the VSC. As such, using radios is recommended. Response:

• This is another area that we could have improved upon. Recommendations:

• It is highly recommended the Venue Support Center (VSC) have an Administrative position that can administer the operation of the VSC. Duties would include answering the telephone, taking messages, computer work, photo copying, entering incidents reports etc.

TRAINING

Communication training consists of hands-on training and exercises. Defense Information Services Agency (DISA) personnel will assist the Radio Communications Commissioner in training Radio Communications Committee members on the proper use of the radio systems, incident tracking, video and other communication modes as needed. A The Radio Communications Leader will conduct training for users at the venues and if needed members of the communications staff who will be available at all times. ADDENDUM B Response:

• There is never enough training. Recommendation:

• More training for Radio Leaders and volunteers on the use of radios and identify the method on how the radio network operates.



EMERGENCY PROCEDURES Emergency Plans must be prepared to ensure a timely response to any number of different incidents such as severe weather, crowd disturbances, traffic accidents, food poisoning, cold-related illnesses or even problems outside the venue that could affect the activity at the venue. The severity of emergencies could range from a medical situation affecting one person to a serious disaster resulting in a mass casualty incident. Typically, the greater the threat, the more critical it is to coordinate emergency response procedures within the Venue Team.



Venue Emergency Response Team (VERT)

The Venue Emergency Response Team (VERT) will coordinate all initial emergency efforts at the venue level. The VERT will consist of the following members:

• Venue Coordinator • Security Leader • Medical Leader • Facility Representative

The Venue Coordinator has presiding authority over the VERT. At the point that the situation is deemed by the Venue Coordinator to have level two or three implications, the Crisis Management Team will be notified.

For example, a medical transport of an unconscious person would require coordination between Medical, Security, Transportation and Venue Management as the primary Functional Areas. However, a severe weather disturbance resulting in evacuation of the seating area would require coordination between the Venue Emergency Response Team (VERT), Security, Event Services Agents, Competition Management, Transportation and Venue Management as the primary Functional Areas. All other Functional Areas have a secondary involvement because they will probably be affected by the incident. In all emergency situations, the primary obligation is always Public Safety. The public in a Public Safety emergency encompasses everyone at the venue, including spectators, media, athletes, officials, etc. As such, a unified plan is critical to effective execution of the plan. Although nearly everyone on the Venue Team will have responsibilities in the execution of emergency plans, a subset of the team is responsible for the decision-making aspects of the emergency plans. Specifically, a Code Team will be developed at each venue and will be comprised of the following Venue Team members: Further emergency information is located in the Crisis Emergency and Management Plan that is available at all VSC.



SECTION 8 ADDENDUM ADDENDUMS A) Radio Communications Needs Assessment Matrix B) Agenda for Job Specific Training - Radio Communications C) Radio Communications Sign-out Log D) Radio Communications Daily Journal/Log of Events Form


O: Operations Plans/2001 Radio Communications Plans 4/3/07

ADDENDUM A

2001 SPECIAL OLYMPICS WORLD WINTER GAMES

RADIO COMMUNICATIONS

NEEDS ASSESSMENT MATRIX



ADDENDUM B



JOB SPECIFIC TRAINING AGENDA



2001 Special Olympics World Winter Games Alaska

Job Specific Training – Radio Communications Dates Time Location Tuesday, February 13 5:00-6:00 PM Warehouse Agenda:

• Welcome and Introductions o Organizational Chart

• Radio Communication Leaders’ Duties

o Attire o Reporting relationships o Attendance and Reporting Absence o Credentials and Access to Venue o Daily routine

Check-in Equipment/Supplies Check Lunch and Breaks Check-out

o Personal Info Personal calls Smoking/drinking Personal belongings

• Venue Information

o Transportation o Parking o Food/drink o Overview of the Venue

Map Volunteer Service Center Venue Support Center Medical Station Zoning and Field-of-play Schedule of Events

o Weather o Emergency Procedures (Evacuation)



• Communications

o Communications Protocols With Joint Operations Command Center With Venue Support Center With Venue Medical Station With Poly Clinic

• Transportation

o Medical Emergency Medical Services

• Ground • Air

o Personal Personally Owned Vehicle (POV) People Mover SOWWGA Motor Pool

• Joint Operations Command Center

o Overview

• Security o Interface procedures

• Medical Facilities o Poly Clinics

Health South – 4001 Lake Otis Parkway

o Hospitals Providence Hospital Alaska Regional Hospital Alaska Native Hospital

• Documentation

o Sign-in Sheet o Radio Sign Out Form

• Questions and Comments



ADDENDUM C



RADIO COMMUNICATIONS SIGN-OUT-IN LOG



ADDENDUM D



DAILY JOURNAL/LOG OF EVENTS


O :Communications/Procedures/Daily Log 4/3/07

Page No. No. of Pages DAILY JOURNAL/LOG OF EVENTS Period Covered

VENUE: DATE:

ITEM NO. TIME INCIDENT, MESSAGE, COMMENT ACTION TAKEN INITIAL

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