r2i state of mobile app and web: tips and trends to building a solid mobile process

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Presentation Details: R2i State of Mobile: Tips and Trends to Building a Solid Mobile Process Presenter: Wayne Chen, VP of Mobile, R2integrated Presented To: IFIC Science Communication Summit

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Wayne Chen, our VP, Mobile Strategy recently outlined tips and trends to help attendees at the IFIC Summit Communication Conference build a mobile gameplan. Attendees of the conference included executives from over 50 food companies, including Dannon, General Mills, and Bayer CropScience. Chen highlighted the fact that only some of the largest companies in the food industry deliver value through mobile applications and built a strong case for why mobile should be an essential part of every company’s digital strategy. View Chen’s complete presentation from IFIC below.

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Page 1: R2i State of Mobile App and Web: Tips and Trends to Building a Solid Mobile Process

Presentation Details: R2i State of Mobile: Tips and Trends to Building a Solid Mobile Process

Presenter: Wayne Chen, VP of Mobile, R2integrated

Presented To: IFIC Science Communication Summit

Page 2: R2i State of Mobile App and Web: Tips and Trends to Building a Solid Mobile Process

Exercise

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Dyna Tac 800x iPhone (Original)

Mobile 1983-2007

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Smartphones and Tablets

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Mobile Topics

1.  Mobile Hype 2.  What is an App? 3.  Mobile Figures 2011 4.  OS Trends 2011 5.  15 things to Know and Do in Mobile 6.  Best Mobile Process 7.  Mobile Analytics 8.  Alternatives to an App 9.  Best Mobile Practices

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Mobile Hype

16,000,000,000+ downloads

•  Apple accounts for 71% of all app downloads

•  Apple has 365,000+ apps •  Android has over 265,000+ apps •  Blackberry has 25,000+ apps •  Windows has 12,000+ apps

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2008-2011 U.S. Top 8 Mobile OS Trend

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Year   iOS   Blackberry   Android   Samsung   SymbianOS   Playsta9on   webOS   Other  2008   56.04%   0.00%   0.00%   16.68%   0.00%   8.23%   0.00%   10.76%  2009   57.90%   16.40%   6.16%   5.99%   1.27%   2.20%   7.40%   5.19%  2010   38.31%   31.45%   18.71%   4.50%   2.19%   1.22%   1.09%   1.39%  2011   36.47%   23.98%   29.89%   2.82%   1.69%   2.69%   5.40%   1.31%  

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Mobile Figures 2011 •  100+ million iPhones

worldwide-6/07 •  75 million iPod Touches

worldwide-6/09 •  20 million iPads

worldwide-4/10 •  650,000+ mobile apps •  100+ million Android phones

•  Average Smartphone user spends 667 minutes a month using apps

•  iPhone/Android owners own an average of 15 apps

•  9 out of 10 consumers are aware of the iPad

•  82 Tablets expected to come to market in 2011

•  Android: 31% •  Apple: 27% •  RIM: 25%

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Mobile Google BlackBerry Apple iPhone Palm WebOS Symbian OS Windows Mobile

1.  Mobile Friendly Website (Every Site): Site renders ‘as is’ 2.  Mobile Optimized Website (Optional $): m. ‘dot’ site, I/A and Mobile

Content 3.  Branded Mobile App ($): Info based, Syndicated Feeds, Media Services 4.  Custom Native App ($$$): Unique functionality

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Mobile Friendly Website

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•  Platforms •  Technology •  Design •  Content

Mobile Engagement Rating: 1.5 out of 5 stars

Stuytown

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Mobile Optimized Website

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•  Platforms •  Technology

Mobile Engagement Rating: 2.5-4 out of 5 stars

RechargeYourYard RoseNYC

•  Design •  Content

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What is an App?

Definition A computer software designed to help the user to perform singular or multiple related specific tasks on a mobile device.

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•  Books •  Business •  Education •  Entertainment •  Finance •  Games

•  Navigation •  News •  Photography •  Productivity •  Reference •  Social Networking •  Sports

•  Healthcare & Fitness •  Lifestyle •  Medical •  Music •  Travel •  Utilities •  Weather

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15 things to Know and Do in Mobile

1.  Do you have time? 2.  Mobile development is Different 3.  Initial App Research 4.  Ideal Minimum Investment Cost 5.  Mobile Hype vs. Business Goals 6.  Measuring App success 7.  Demographic Targeting 8.  Marketing Strategy and Budget 9.  Supporting the app 10. Dedicated Project Manager 11. Available Data 12.  Interview Vendors 13. Fixed Price vs. Time & Material 14. Consider Alternative 15. Calculated Risk & Analysis

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Branded Mobile App

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•  Platforms •  Technology

Mobile Engagement Rating: 4 out of 5 stars

1st Mariner Bank SourceFire

•  Design •  Content

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Custom Mobile App

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•  Platforms •  Technology •  Design •  Content •  Consumer & Enterprise

Mobile Engagement Rating: 4 -5 out of 5 stars Forbes Meguiar’s

Serve In Touch Ministries

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Mobile SRS

Business Requirement

Audience

Platform

Data Storyboard

Acceptance

Features

Analytics and Reporting

R2i’s Mobile Process

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Mobile App: Modern Requirement

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To App or Not to App

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App: The Ideas

Ideas to Paper

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•  Document it •  Investment Check •  Expert Consultation •  Initial Risk •  Complete Buy-in

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App: The Business

Strategy, Strategy and Strategy

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•  ROI •  Educational Factor •  New Users •  New Sales •  Marketing Strategy •  App Productivity •  User Satisfaction

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App: The Audience

Who’s Who

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•  Stakeholders •  Advertisers •  Competition •  Target Users

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App: The Features

Worth its Weight in Gold

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•  Push Notification •  Analytics & Report •  Advertising •  Commerce •  Social Media •  Location-based •  Real-Time •  And etc

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App: The Platform

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•  iOS •  Android •  RIM •  Windows Phone 7 •  And etc

The Phone(s) Matter

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App: The Storyboard

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•  Wireframes •  Pixel Perfection •  Style Guide •  Interface Guideline •  Navigation

User Experience is King

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App: The Data

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•  Content Source •  Feed Access •  Formatting •  Mining Data •  DB Integration

Content Driven

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App: The Acceptance

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•  Key Performance Indicators •  Success Factors •  Acceptance Criteria

Evolving with your Audience

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Mobile App

Iterative Design

Iterative Development

Agile Marketing

QA & Testing Deployment

Mobile Analytics

Project Support

R2i’s Mobile Development

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App: Evolution

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•  Versioning •  Digital Marketing •  Analytics •  Feature Upgrade •  Marketing Strategy

Evolving with your Audience

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App: Mindset

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•  Timeliness •  High priority •  Strong support •  Analytics •  Desktop thinking •  Outsourcing •  Team work

New Media Attitude

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Food for Thought

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•  Consumer Apps •  Education & News •  Entertainment/Games •  Social Sharing •  Location Based Services •  Brand Loyalty •  Diet & Fitness •  Augmented Reality •  Near Field Communication •  Enterprise Apps

•  Supply Management •  Sales/ Training/Operations •  Executive Widget •  Green Initiative •  Real-Time Communication •  Commercial Marketing •  Mobile Clouds

Calorie Counter Epicurious

FoodSpotting RedLaser

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Q&A

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Visit R2i Mobile

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bit.ly/r2iStateofMobile

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Works Cited 1.  "Apple Dominates Apps, But Google Gaining - Appedia." Appedia - News and Insight on Mobile Apps and Software. Appedia.com, 11 Mar. 2011. Web. 24 May 2011.

<http://www.appedia.com/news/2264.html>. 2.  Etherington, Darrell. "Infographic: The Selling Power of the IPad." Weblog post. GIGAOM. GIGAOM.COM. Web. 04 Feb. 2011. <http://gigaom.com/apple/infographic-

the-selling-power-of-the-ipad/>. 3.  Jade, Charles. "IPod Touch Now Outselling IPhone: Apple News, Tips and Reviews «." GigaOM · Tech News, Analysis and Trends. GigaOM. Web. 23 May 2011.

<http://gigaom.com/apple/ipod-touch-now-outselling-iphone/>. 4.  Malik, Om. "The Economics of Attention: Why There Are No Second Chances on the Internet : Tech News and Analysis «." GigaOM · Tech News, Analysis and

Trends. GigaOM, 29 Mar. 2011. Web. 23 May 2011. <http://gigaom.com/2011/03/29/the-economics-of-attention-why-there-are-no-second-chances-on-the-internet/>. 5.  Mindlin, Alex. "Using Phones, but Not to Talk or Surf." New Yorker Times. New York Times, 6 Mar. 2011. Web. 23 May 2011. <http://www.nytimes.com/2011/03/07/

business/media/07drill.html>. 6.  Munchbach, Andrew. "Forrester Research: Over 82 Million Tablet Users in U.S. by 2015." BGR. BGR, 4 Jan. 2011. Web. 23 May 2011. <http://www.bgr.com/

2011/01/04/forrester-research-over-82-million-tablet-users-in-u-s-by-2015/>. 7.  Ogasawara, Todd. "Apple All-Time Mobile Sales: 100+ Million IPhones. Nearly 20 Million IPads - SocialTimes.com." SocialTimes.com - Your Social Media Source.

Social Times.com, 21 Apr. 2011. Web. 23 May 2011. <http://socialtimes.com/apple-all-time-mobile-sales-100-million-iphones-nearly-20-million-ipads_b58881>. 8.  Parr, Ben. "100 Million Android Devices Now Activated [STATS] - Yahoo! News." The Top News Headlines on Current Events from Yahoo! News. Yahoo News, 10

May 2011. Web. 23 May 2011. <http://news.yahoo.com/s/mashable/20110510/tc_mashable/100_million_android_devices_now_activated_stats_1>. 9.  Ricadela, Aaron. "Apple IPad’s ‘Buzz Saw’ Success Cuts PC Sales at HP, Dell - Bloomberg." Bloomberg - Business & Financial News, Breaking News Headlines.

Bloomberg, 18 May 2011. Web. 23 May 2011. <http://www.bloomberg.com/news/2011-05-18/apple-ipad-s-buzz-saw-success-cuts-into-pc-sales-at-hp-dell.html>. 10.  Savov, Vlad. "Google Reaches 100 Millionth Android Activation, 400,000 Android Devices Activated Daily." Engadget. Engadget.com, 10 May 2011. Web. 23 May

2011. <http://www.engadget.com/2011/05/10/google-reaches-100-millionth-android-activation-400-000-android/>. 11.  StatCounter Global Stats - Browser, OS, Search Engine including Mobile Market Share. GS StatCounter. Web. 23 May 2011. <http://gs.statcounter.com/>. 12.  Tech-Buzz.net. Tech-Buzz.net. TechBuzz - Tech Tips, Mobile Apps, Web Apps and Other Know Hows. TechBuzz. Web. 23 May 2011. <http://tech-buzz.net/wp-

content/plugins/wordpress-toolbar/toolbar.php?wptbto=http://blog.shoutem.com/2011/04/21/infographic-the-state-of-mobile-app-world/>. 13.  Warren, Christina. "Apple Sells 100 Million IPhone Units." Social Media News and Web Tips â�� Mashable â�� The Social Media Guide. Mashable, 2 Mar. 2011.

Web. 23 May 2011. <http://mashable.com/2011/03/02/100-million-iphones/>. 14.  WebTrends. WebTrends. Measuring Adoption, Realizing Returns in Mobile. WebTrends. Web. 04 Mar. 2011. <http://www.webtrends.com/Products/Analytics/~/media/

Brochures/Brochure-Mobile-Analytics.pdf>. 15.  Zeman, Eric. "IPad Owns 82% Of U.S. Tablet Market -- InformationWeek." InformationWeek | Business Technology News, Reviews and Blogs. InformationWeek, 6

May 2011. Web. 23 May 2011. <http://www.informationweek.com/news/personal-tech/tablets/229402946>.