Questions to ask when Selecting an Order Management System (OMS)
Choosing a work order management system is one of the most important decisions companies face
A good work order management system has to be integrated with your other systems
Including financial tasks and customer entitlements
Take it for a test “drive”
Go through your business scenarios so you’re confident it’s what your business
needs
Consider your requirements
Understand how services are priced, how time, parts and expenses are collected, and
how customer invoices are generated
Remember maintenance agreements
Track analytics to measure revenue versus real costs and provide accurate profitable
reporting
You should be able to enter time against one work order or update multiple work
orders all in one screen
Make sure your system supports multiple technicians and crews on the same work order if it involves more than one person
Check the below link for more reference
https://emergeapp.net/features/order-management-software/
EmergeApp.net