Laura Botelho Public Relations Director

Everyday, over

500,000

guests post from Marriott

properties around the world

In fact, people post

10X More

when they travel

96% post using no identifiable

hashtags or mentions

#NoHashtags

So how do we connect with these

guests who don’t tag us or use

#hashtag?

+ Hyp3r

M Live Command Center

• Online News

• Blogs and Forums

• All Social Trends

• Instagram

• Twitter

• Facebook

• YouTube

100% Positivity

2.3X The number of posts when

engaged by Marriott

“Welcome to our hotel”

“Loving your photos!”

“Happy Birthday!”

“Bon Apetite!”

The result…

82% ROE

Speaking of “Engagement” …

Over 100 couples share their engagements at our

properties per day!

Wedding Proposal

#AppYourService New York City, NY