Situation Room Bina Graha

PUBLIC PARTICIPATION IN GOVERNMENT PROGRAMS MONITORING

11 January 2012

Synchronisation

Con

sist

ency

UKP4, BAPPENAS &

MoF

Action Plan 369 Action Plans (2010) >400 Action Plans (2011)

PDU MAINTAINS CONSISTENCY AND SYNCHRONISATION FOR EFFECTIVE DELIVERY OF GOVERNMENT PROGRAMS

Reporting

3

Implementation

Monitoring and Verification

Cabinet MeetingCheckpoint

• 2010 selected annual action plans in Presidential Directive No. 1/2010

• Each Ministry/Agency is responsible for implementing action plans supported by related agencies

• Each P010 Action Plan has a measurement of success at bimonthly checkpoints on 4th, 6th, 8th, 10th and 12th

1

34

2

PDU REGULAR REPORTING AND MONITORING CYCLE

MONITORING GOVERNMENT PROGRAM WITH GPS COORDINATES

(P100H-P13A1)

Kupang Community Based Clean Water and Sanitation 10.17385 LS, 123.9773 BT

Pacitan Steam Coal-Fired PowerPlant 8 15’30’’ LS, 111 22’30’’ BT

10.000 MW

East Nusa Tenggara Steam Coal-FiredPower Plant 10.23872 LS, 123.49213 BT

(N8P43A1)

Cimanggis Market6,50538 LS 106,77531 BT

(P100H-P23A3)

Double Tracking of SerpongRailroad6 20’27,88’’ LS, 106 36’06,62’’ BT

(N6P29A3)

Road Maintenance in Banda AcehLambaro (road to the airport)

N6P28A1

Lampulo Banda Aceh Fishing Port 5.586 LU, 95.318 BT

(P100H-P13A10)

Porong – Sidoarjo Toll Road07°30.362’ LS, 112°41.960’ BT

Trans Java Toll Road

PB Abd. Rahman Saleh Malang Quick Response Unit 07°55.3509’ LS, 112°42.4924’ BT

(P100H-P44A2)

EXAMPLE OF MONITORING: CONSTRUCTION OF DOUBLE TRACK RAILWAY TO IMPROVE PUBLIC TRANSPORT

5

Tanah Abang Station

Tanah Abang Station

Parungpanjang

Serpong

Maja

• Double track railway construction Serpong-Maja (18.85 km)

• On-site monitoring 27 May 2010

Existing track

Under construction

1

2

Train heading to Cisauk station (6°19’31.04” LS, 106°38’23.69”BT)

1

Building formation for railway (6°20’27.88” LS, 106°36’06.62 BT)

2

THE THIRD WAVE OF OPENNESS IN INDONESIA

6

DEMOCRATIZATION DECENTRALIZATION OPEN GOVERNMENT

Enhancing transparency and public participation in governance

Strengthening the role of regions (provinces and districts) to determine their own fate

Opening up the opportunity for political participation

(~1998) (~2004) (~2010)

MOBILE PHONE AND INTERNET PENETRATION

Indonesia mobile phones penetration rates almost triple that in 2005, at 85.874% over a population.

7

“

Nearly half of consumers intend on buying a smart phone in 2011, with access to Internet and e-mail.....the Nielsen Company ”

Internet penetration rate has jumped from 14.1 percent in March 2011 to a roaring 21%

8

INTRODUCING LAPOR! (LAyanan Pengaduan Online Rakyat): ANYONE CAN SEE, CHECK AND REPORT NO MORE LIES….

Social Networkshttp://lapor.ukp.go.id

SMS/MMS: 1708

PUBLIC ACCESS AND PARTICIPATION IN LAPOR!

http:// lapor.ukp.go.id/downloadStatistic Objek coordinate Forum

Lapor! website

Mobile Application

Transparent

LAPOR! OBJECTIVES

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ParticipationCollaboration

PUBLIC TRUST

TransparansiPartisipasi

EFFICIENT, EFFECTIVE, AND ACCOUNTABLE GOVERNMENT

1. Improve the transparency, accountability and inclusiveness of government institutions and processes

2. Increase public participation and collaboration

3. Improve public service quality

4. Be more responsive government

FLOW OF INFORMATION IN LAPOR!

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Object + note was recorded in smart-phone with GPS feture

1 Send it through public network

2 Object + note was verified in Lapor! data center

3

In a minute the stake holders will be informed

4

11

Water pipe leakingStatus: being repaired

Bina Graha

Lapor! communites

HANDLING MECHANISM

12

Verify issue

Incoming issues from- Website Lapor- SMS Gateway- Mobile Apps

Publics Line Ministry / State institutions

Take actionssent disposition

Evaluate the claim

Claim achievement

Objection

Closed issues

Monitor the service quality

PDU

Accept

EXAMPLE CASE: THE BROKEN BRIDGE - ACEH, SINGKIL (1/2)

+6285277227xxx :“ jembatan gosong telaga kec singkil utara dar tahn 2006 yg

rusak karena gempa nias tdk pernah diperbaiki karena tdk adaanggota dewan asal gosong padahal jembatan itu sangat d

perlkan dan vital. ”

Saturday, 12 September 2011

Monday, 14 September 2011

• PDU Office, as a Lapor! Operator, communicates with the SMS Sender, to verify and get more detail information regarding the broken bridge.

• The information was disposed to the Aceh Province Office.

Incoming SMS through Lapor!

Loka

siob

yek:

ari2

011L

okas

o

Gasong Telaga Bridge, Singkil, Aceh

Field Monitoring Date: 18 September 2011

Note: The bridge was broken cause of earthquake in 2006 but not yet being reconstructed.

• Based on the information, the Aceh Province Office conducts a study visit to the broken bridge, make a detailed design to reconstruct the bridge, and allocate fund in year 2012.

Friday, 18 September 2011

EXAMPLE CASE: THE BROKEN BRIDGE - ACEH, SINGKIL (2/2)

Situation Room Bina Graha

PUBLIC PARTICIPATION IN GOVERNMENT PROJECTS MONITORING

11 January 2012