Executive Brief

Mid North Coast Local Health District

Director Mental Health & Integrated Care

Prepared by Rob Macmillan, Derwent Executive

December 2017

The information contained within this document is privileged and confidential, and is intended for use of the intended recipient

only. This document remains the property of Derwent Executive and you are hereby notified that any disclosure, reproduction,

alteration, distribution or other use of this document is strictly prohibited. The information contained within is not warranted

or guaranteed by Derwent Executive and any comment or opinions expressed are supplied on a strictly privilege & confidential

basis.

PRIVATE & CONFIDENTIAL

Contents

Executive Summary Page 3

About Mid North Coast Local Health District Page 4

Organisational Structure Page 5

Position Description Page 6

Living in Coffs Harbour Page 12

Useful Links and Contact Details Page 13

Executive Summary

The Mid North Coast Local Health District (MNCLHD) extends from Port Macquarie in the south to Coffs Harbour

in the north, along the picturesque and popular coastal strip of NSW, and serves a population of 215,000. It has a

workforce of 4,300 across seven hospital sites and 10 Community Health Centres, and a budget of approximately

$600 million.

MNCLHD is seeking a senior operational manager who will lead a range of integrated health programs across the

district. These services include Mental Health, Primary Care, Aged Care, Chronic Disease, Drug and Alcohol, Renal,

Brain Injury, Child and Family, Health Reform and the MNC Cancer Institute. Reporting to the Chief Executive

Stewart Dowrick and leading a direct team of 18, the successful candidate will:

• Provide strategic operational leadership across these services, working closely with the executive leadership

team and Governing Board;

• Foster a family and patient centred approach to integrated care with a focus on the total patient experience;

• Ensure service delivery is based on best practice, adapted to local needs and reflects the highest standards;

• Collaboratively develop and implement evidence based district-wide clinical policies, procedures and guidelines

across all services;

• Lead the implementation of integrated care models in partnership with the MNCLHD, GPs and the local

community, promoting research activities in key areas;

• Lead and inspire an established team of nursing, medical and operational professionals, ensuring the workforce

is aligned to the strategic direction of the health service during a time of significant change and reform.

We are seeking an influential hospital or health service leader with a track record of driving organisational change

across a diverse portfolio of public health services. The person may have a clinical or allied health background;

equally we will consider candidates who have come through a non-clinical career route. In all cases we are seeking

someone who can demonstrate significant achievement across a broad spectrum of areas including clinical

operations, integrated care, workforce management, governance and patient safety. Natural leadership and

supervisory abilities and a passion for sharing knowledge and skills with their team are essential attributes.

This represents a rare opportunity to lead clinical and organisational change within this dynamic health service and

across a thriving and diverse community environment.

About Mid North Coast Local Health District

Our Structure

The Mid North Coast Local Health District (MNCLHD) covers an area of 11,335 square kilometres extending from

Port Macquarie-Hastings Local Government Area in the south to Coffs Harbour Local Government Area in the

north.

NSW Local Health Districts Mid North Coast Local Health District

MNCLHD is a non-commercial government funded health organisation that provides quality health care at seven

public hospitals in Bellingen, Coffs Harbour, Dorrigo, Kempsey, Macksville, Port Macquarie and Wauchope.

There are 10 Community Health Centres in the District which are located at Bellingen, Camden Haven, Coffs

Harbour, Dorrigo, Kempsey, Macksville, Port Macquarie, South West Rocks, Wauchope and Woolgoolga and a

HealthOne facility at Nambucca Heads.

District offices are in Port Macquarie and Coffs Harbour. It has a strong and established executive team, which has

led significant recent investment across the MNCLHD. It is financially robust, with excellent performance outcomes

across its main clinical services, and enjoys strong relationships with its numerous stakeholders and partners including

the local Primary Health Network, academic and research partners, neighbouring health districts and the wider

community.

The region has one of the fastest growing and ageing populations in NSW, with MNCLHD providing a diverse range

of services to a population of about 215,000 people.

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Role Description Director Mental Health & Integrated Care

Cluster NSW Health

Agency Mid North Coast Local Health District

Location Mid North Coast

Classification/Grade/Band HSSE Band 1

Role Number 661720

ANZSCO Code 132411

PCAT Code 2331191

Date of Approval January 2017

Agency Website www.health.nsw.gov.au

Agency overview

Mid North Coast Local Health District (MNCLHD) covers an area of 11,335 square kilometres extending from Port Macquarie Hastings Local Government Area in the south to Coffs Harbour Local Government Area in the north.

MNCLHD provides quality health care at public hospitals in Bellingen, Coffs Harbour, Dorrigo, Kempsey, Macksville, Port Macquarie and Wauchope. As well as 10 Community Health Centres in the District which are located at Bellingen, Camden Haven, Coffs Harbour, Dorrigo, Kempsey, Macksville, Port Macquarie, South West Rocks, Wauchope and Woolgoolga.

The Mid North Coast has one of the fastest growing and ageing populations in NSW, with MNCLHD providing a diverse range of services to a population of about 215,000 people.

Our goals are to:

• Keep people healthy

• Deliver high quality services

• Manage health services well

• Provide the health care that people need

For more information go to www.health.nsw.gov.au and http://mnclhd.health.nsw.gov.au

Primary purpose of the role

The Director Mental Health and Integrated Care is the senior operational manager for a range of integrated health programs across the MNCLHD and is accountable for the development, implementation and coordination of integrated health initiatives and services within MNCLHD to improve health outcomes and patient experience of care, better co-ordination of services between primary, community and hospital settings and working towards a more efficient health care delivery system.

Key accountabilities • Lead and direct the governance of MNCLHD Integrated Mental Health Services,

Integrated Care Strategic direction and integration leadership roles, including

primary care; aged care and chronic disease; child & Family Well-Being; Drug &

Alcohol Services; Brain Injury Services; Renal Services; Transport Services; District

Planning; and Health Reform and the MNC Cancer Institute. (MNCCI).

• Support professional governance within allied health across the MNCLHD that is

consistent with NSW Health and LHD policy; and ensure corporate governance of

the Hosted Clinical Services of the MNCLHD is consistent with the MNC and NNSW

Hosted Services, Service Level Agreement.

• Lead the development and implementation of clinical governance, planning, policy,

service review and evaluation, accreditation, clinical redesign, patient flow and

innovation to support efficient and effective patient care; and promote continuous

quality improvement within mental health, cancer services and integrated care

• Ensure the mental health, cancer services and integrated care workforce is aligned

with the MNCLHD clinical services plan; and work collaboratively with agencies

supporting the future medical and nursing workforce to identify innovative models of

care to maintain a future allied health workforce

• Collaborate and consult with the CE and Executive Team to ensure that the strategic

clinical and operational objectives of the district are met; the application and

utilisation of activity based funding within the LHD; and the development,

implementation, and monitoring of the annual business plan

• Lead the implementation of integrated care models in partnership with the MNCLHD,

general practitioners and the local community; and promote research activities within

mental health, cancer services and integrated care: including primary care; aged

care and chronic disease; child & family well-being; drug & alcohol services; brain

injury services; renal services and transport services; and facilitate the involvement

of staff in partnerships with other clinical groups, tertiary institutions and research

bodies.

• Lead local executive and management structures to meeting activity and financial

performance targets under the Annual MNCLHD Service Agreement with the

Ministry; and lead District Planning and Health Reform opportunities and support the

development of operating and capital expenditure budgets and business plans to

ensure costs of operation are monitored and prioritised activities are completed

• Ensure that health service provision KPI’s and Benchmarks related to relevant

services are met and services are maintained; and that the Hosted Services SLA is

supported and required performance and objectives are met

Key challenges • As a member of the LHD Executive Team leading and managing the current change

agenda to ensure patients/clients experience seamless transition in service delivery

to the new structure.

• Maintaining personal resilience and commitment to service delivery in a continuously

changing political and operational environment.

Key relationships

Who Why

Internal

Board and Committees of the Board

• Maintain collaborative and consultative relationships

• Provide expert advice, direction, and support

Chief Executive, Executive Directors General Managers & Network Directors, Clinical Services - MNCCI

• Maintain collaborative and consultative relationships

• Work closely with key executives and managers to

achieve plans, strategies, and performance agreement

goals

Executive Sponsor/ Member of various Committees

• Represent the position of the mental health and

integrated care portfolio

• Provide expert advice, direction, and support

External

Key senior executives – Ministry of Health

• Maintain collaborative relationships

• Provide and seek advice and resolve issues

Key stakeholders - Government and non-government organisations; Primary Health Networks; Media; Volunteers and community representatives; Industrial and professional associations

and universities

• Maintain consultative and collaborative relationships

• Represent the position of the MNCLHD and NSW

Health more generally

• Provide strategic advice and seek opportunities for collaboration

Role dimensions

Decision making

The Director provides expert and timely advice to the Chief Executive and MNCLHD on mental health, cancer services, hosted services and integrated care strategic policy and direction. The role is fully accountable for the advice provided.

The Director works with the Chief Executive, Executive Team and Clinical Directors to determine organisation wide strategic and operational plans and to ensure the strategic clinical and operational objectives of the MNCLHD are met.

The portfolio involves complex change management challenges, review and changes to improve current models of care, and service partnerships. The role implements key initiatives in accordance with relevant Ministry, District and plans and operational priorities identified by the Board, The Chief Executive or Executive Team. The Director ensures that health service provision KPI’s and Benchmarks related to relevant services are met and services are maintained.

The Director has the delegation to approve recurrent expenditure within allocated budgets and the creation of new role within award structures and allocated budgets under the MNCLHD Delegations Manual. The Dierctor can recruit to fill roles with the exception of Senior Medical Practitioners whose appointment procedures must be in accordance with District by-laws.

Reporting line

Chief Executive Mid North Coast Local Health District

Direct reports

Approximately 18 direct reports

Budget/Expenditure

Approximately $63m

Essential requirements

• Tertiary qualifications in an appropriate health field and post graduate qualifications in management

• Broad clinical and operational management experience within a complex health care environment

• Demonstrated understanding of the role and function of public hospitals and

community health services within the Australian and NSW health systems

• Current NSW Driver Licence

Capabilities for the role

The NSW Public Sector Capability Framework applies to all NSW public sector

employees. The Capability Framework is available at

www.psc.nsw.gov.au/capabilityframework

Capability summary

The full list of capabilities and the level required for this role are set out below. The focus

capabilities appear in bold. Refer to the next section for further information about the focus

capabilities.

NSW Public Sector Capability Framework

Capability Group Capability Name Level

Display Resilience and Courage

Advanced

Act with Integrity Advanced

Manage Self Advanced

Value Diversity Adept

Communicate Effectively Highly Advanced

Commit to Customer Service Advanced

Work Collaboratively Advanced

Influence and Negotiate Advanced

Deliver Results Advanced

Plan and Prioritise Advanced

Think and Solve Problems Advanced

Demonstrate Accountability Advanced

Finance Advanced

Technology Adept

Procurement and Contract Management Advanced

Project Management Advanced

Manage and Develop People Advanced

Inspire Direction and Purpose Advanced

Optimise Business Outcomes Advanced

Manage Reform and Change Advanced

Focus capabilities

The focus capabilities for the role are the capabilities in which occupants must demonstrate

immediate competence. The behavioural indicators provide examples of the types of

behaviours that would be expected at that level and should be reviewed in conjunction with

the role’s key accountabilities.

NSW Public Sector Capability Framework

Group and Capability

Level Behavioural Indicators

Personal Attributes

Manage Self

Advanced • Act as a professional role model for colleagues, set high

personal goals and take pride in their achievement

• Actively seek, reflect and act on feedback on own performance

• Translate negative feedback into an opportunity to improve

• Maintain a high level of personal motivation

• Take the initiative and act in a decisive way

Relationships

Work Collaboratively

Advanced • Build a culture of respect and understanding

across the organisation

• Recognise outcomes which resulted from effective

collaboration between teams

• Build co-operation and overcome barriers to information sharing and

communication and collaboration across the organisation

and cross government

• Facilitate opportunities to engage and collaborate with external

stakeholders to develop joint solutions

Results

Think and

Solve

Problems

Advanced • Undertake objective, critical analysis to draw accurate

conclusions that recognise and manage contextual issues

• Work through issues, weigh up alternatives and identify

the most effective solutions

• Take account of the wider business context when considering

options to resolve issues

• Explore a range of possibilities and creative

alternatives to contribute to systems, process and

business improvements

• Implement systems and processes that underpin high quality

research and analysis

Business Enablers

Finance

Advanced • Apply a thorough understanding of recurrent and capital

financial terminology, policies and processes to planning,

forecasting and budget preparation and management

• Identify and analyse trends, review data and evaluate business

options to ensure business cases are financially sound

• Assess relative cost benefits of direct provision or

purchase of services

• Understand and promote the role of sound financial

management and its impact on organisational

effectiveness

• Involve specialist financial advice in review and

evaluation of systems and processes used to identify

opportunities for improvement

• Respond to financial and risk management audit outcomes,

addressing areas of non-compliance

Living on the Mid North Coast

Lifestyle

Wonderful beaches, world heritage listed national parks, hinterland villages, great food and fine wine, excellent

private and public schools, warm and friendly staff are all waiting for you on the Mid North Coast.

The region boasts some of the best, sun drenched stretches of beach anywhere in Australia. It has magnificent

ancient rainforests and mountain ranges. The region is littered with large river systems which bring the crystal clear

waters of the mountains all the way to the sea.

Recreational options are plentiful. For those interested in water sports, there is plenty of boating, sailing and surfing.

Scuba diving is also popular with some excellent wreck and reef dives available close to shore. Fishermen are also

well catered for with innumerable options for lake, beach and estuary fishing while deep sea fishermen can fish the

many reefs that lie hidden close to shore or go to the edge of the continental shelf for game fishing.

The mountains offer a wide range of bushwalking, camping and mountain biking opportunities. The sheer vastness

of the region also means that you will never run out things to explore by car and if you have a four-wheel drive, you

can discover the more remote and untouched places that the area is renowned for.

Finding a place to live on the Mid North Coast will also not be a problem. Units by the beach, houses in towns or

rural properties where you can enjoy the peace and quiet are all available. Accommodation in the Mid North Coast

is also quite affordable.

Useful Links For additional information about the organisation, please see links below:

Mid North Coast Local Health District

• https://mnclhd.health.nsw.gov.au/

• https://mnclhd.health.nsw.gov.au/wp-content/uploads/127044570_MNCLHD_Strategic-Directions-2017-

2021_v7-1.pdf

• https://mnclhd.health.nsw.gov.au/wp-content/uploads/MNC-Mental-Health-Mental-Health-Clinical-

Services-Plan-2013-2012.pdf

• https://mnclhd.health.nsw.gov.au/about-us/senior-executive-team/

• https://mnclhd.health.nsw.gov.au/about-us/governing-board/

• https://mnclhd.health.nsw.gov.au/category/media-releases/

Living in the Mid North Coast Region

• https://mnclhd.health.nsw.gov.au/employment/living-on-the-mid-north-coast/

• https://www.homely.com.au/search/suburbs-in-mid-north-coast-new-south-wales

• http://www.traveller.com.au/coffs-harbour

To discuss this opportunity further, please contact Robert Macmillan at Derwent Executive, Sydney on 02 9091 3266, or

email rmacmillan@derwentexecutive.com.au