priority zero (harry max at enterprise ux 2016)

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PRIORITY ZERO Harry Max

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PRIORITY ZERO

Harry Max

Some things are more equal than others

PRIORITIES DRIVE EVERYTHING

So what’s love prioritization got to do with

it?

Revolutionaryor Disruptive

EvolutionaryIncremental

Big I vs. Small i Innovation

INNOVATION IS A PROBLEM-SOLVING PROCESS

Difficulty to solveTrivial

Smal

lEp

icIm

pact

Unsolvable

Solve Manage Mind PlanCope

Quagmire

Predicament

Dilemma

Problem

Issue

CrisisELE

The Problem is Not the Problem

For more information…

The Problem is Not the Problem

• If not, we would do everything, right?• What we choose not to do defines the strategy• Gives us a way to select what to focus on• Priorities = a way to chose

Limited Attention & Resources

… but how?

The Problem is Not the Problem

• If everything is high priority, nothing is…• Diff’rent strokes for different folks• General frameworks vs. domain specific• Qualitative vs. quantitative approaches• Scope of focus

How Difficult Could it Be?

The Problem is Not the Problem

Personal priorities- GTD- Being effective and efficient- Influencing and decision making

Team – Projects & Programs

Organization – Problem Spaces

Prioritization for Innovating

- Effective collaboration- Efficient communication- Making decisions that stick

- Running the business- Being “Planful” and transparent- Innovating intentionally

The Problem is Not the Problem

Personal priorities- GTD- Being effective and efficient- Influencing and decision making

Team – Projects & Programs

Prioritization for Innovating

- Effective collaboration- Efficient communication- Making decisions that stick

- Running the business- Being “planful” and transparent- Innovating intentionally

Organization – Problem Spaces

WHAT’S IMPORTANT - THE EISENHOWER MATRIX

Impo

rtan

ce

Urgency

Important but not Urgent

WHAT’S IMPORTANT - THE EISENHOWER MATRIX

Impo

rtan

ce

Urgency

Urgent & Important

INNOVATIONHAPPENS

Gro

wth

Time

Priorities for Managing an S Curve

Gro

wth

Time

Priorities for Managing Multiple S Curves

3 Horizons of Innovation

• CLARITY AND UNDERSTANDING• DEALING NEAR-TERM VS. LONGER TERM• SORTING BASED ON WHAT MATTERS MOST• EFFECTIVE CATEGORIZATION• IMPLY A STRATEGY• SETTING UP SEQUENCING AND

DEPENDENCIES

An Organizational Prioritization Model Must Enable

23

Get our House in Order

Reinforce the Foundation

Create the Future

Process Tech Debt Defects Features

Managing Organizational Priorities

24

Process Tech Debt Defects Features

Horizon 1

Horizon 2

12345

6789

10

Horizon 3?

Managing Organizational Priorities – Force Rank

25

Process Tech Debt Defects Features

Horizon 1

Horizon 2

12345

6789

10

Horizon 3?

Managing Organizational Priorities – Force Rank

Identify the Long Poles of Innovation

1. MAP DEPENDENCIES2. DECONFLICT RESOURCES3. DEFINE A CUT LINE4. ESTABLISH A ROADMAP5. MAP RESOURCES TO ROADMAP6. GALVANIZE ACTION

How to Move Forward

PRIORITIES DRIVE INNOVATION

PRIORITY ZERO

Harry Max

PRIORITY ZERO

Harry Max

Some things are more equal than others

PRIORITIES DRIVE EVERYTHING

So what’s love prioritization got to do with

it?

Revolutionaryor Disruptive

EvolutionaryIncremental

Big I vs. Small I Innovation

INNOVATION IS A PROBLEM-SOLVING PROCESS

Difficulty to solveTrivial

Smal

lEp

icIm

pact

Unsolvable

Solve Manage Mind PlanCope

Quagmire

Predicament

Dilemma

Problem

Issue

CrisisELE

The Problem is Not the Problem

For more information…

The Problem is Not the Problem

• If not, we would do everything, right?• What we choose not to do defines the strategy• Gives us a way to select what to focus on• Priorities = a way to chose

Limited Attention & Resources

… but how?

The Problem is Not the Problem

• If everything is high priority, nothing is…• Diff’rent strokes for different folks• General frameworks vs. domain specific• Qualitative vs. quantitative approaches• Scope of focus

How Difficult Could it Be?

The Problem is Not the Problem

Personal priorities- GTD- Being effective and efficient- Influencing and decision making

Team – Projects & Programs

Organization – Problem Spaces

Prioritization for Innovating

- Effective collaboration- Efficient communication- Making decisions that stick

- Running the business- Being “planful” and transparent- Innovating intentionally

The Problem is Not the Problem

Personal priorities- GTD- Being effective and efficient- Influencing and decision making

Team – Projects & Programs

Prioritization for Innovating

- Effective collaboration- Efficient communication- Making decisions that stick

- Running the business- Being “planful” and transparent- Innovating intentionally

Organization – Problem Spaces

WHAT’S IMPORTANT - THE EISENHOWER MATRIX

Impo

rtan

ce

Urgency

Important but not Urgent

WHAT’S IMPORTANT - THE EISENHOWER MATRIX

Impo

rtan

ce

Urgency

Urgent & Important

INNOVATIONHAPPENS

PRIORITIES FOR THE S CURVE

Gro

wth

Time

PRIORITIES FOR MULTIPLE S CURVES

Gro

wth

Time

THREE HORIZONS OF INNOVATION

A PRIORITIZATION MODEL MUST ENABLE

• CLARITY AND UNDERSTANDING• DEALING NEAR-TERM VERSUS LONGER TERM• SORTING BASED ON WHAT MATTERS MOST• EFFECTIVE CATEGORIZATION• IMPLY A STRATEGY• SETTING UP SEQUENCING AND DEPENDENCIES

51

MANAGING ORGANIZATIONAL PRIORITIES

Get our House in Order

Reinforce the Foundation

Create the Future

Process Tech Debt Defects Features

52

ORGANIZATIONAL PRIORITIES: FORCE RANK

Process Tech Debt Defects Features

Horizon 1

Horizon 2

12345

6789

10

Horizon 3?

53

ORGANIZATIONAL PRIORITIES: FORCE RANK

Process Tech Debt Defects Features

Horizon 1

Horizon 2

12345

6789

10

Horizon 3?

IDENTIFY & PRIORITIZE “LONG POLES”

MOVING INTO ACTION

1. MAP DEPENDENCIES2. DECONFLICT RESOURCES3. DEFINE A CUT LINE4. ESTABLISH A ROADMAP5. MAP RESOURCES TO ROADMAP6. GALVANIZE ACTION

PRIORITIES DRIVE INNOVATION

PRIORITY ZERO

Harry Max