PRESENTED BY:SHWETA IYER

MBA-2nd nd SEMESTER

INSTITUTE OF MANAGEMENTINSTITUTE OF MANAGEMENT

PT. RAVISHANKER SHUKLA UNIVERSITYPT. RAVISHANKER SHUKLA UNIVERSITY

INTRODUCTIONJob Enrichment is a popular job design

approach.Job Enrichment is an attempt to motivate

employees by giving them the opportunity to use the range of their abilities.

Job Enrichment is the addition to a job of tasks that increase the amount of employee control or responsibility.

It is a vertical expansion of the job as opposed to the horizontal expansion of a job

HISTORY

The term Job Enrichment was first coined by American psychologist Fredrick Herzberg in the 1950’s.

He first used this term in his famous research with motivators and maintenance factors.

Now it has become a popular concept.According to Herzberg, Job Enrichment

simply means adding a few more motivators to a job to make it more rewarding.

DEFINITIONAccording to Robert N.Ford, Job enrichment

means to make jobs which:-1.Have a greater variety.2.Requires higher level of knowledge and skills.3.Give workers more autonomy.4.Give workers more responsibility.5.Give workers opportunities for personal

growth.6.A meaningful work experience.

According to Herzberg, Job Enrichment involves adding more motivators to a job to make it more rewarding.

Job becomes enriched when it gives job-holder more decision-making, planning and controlling powers.

CHARACTERISTICS OF AN ENRICHED JOB

Direct Feedback- employees should be able to get immediate knowledge of results they are achieving, i.e. their performance evaluation can be built in job or provided by the supervisor.

Client relationship- An employee who serves a client or customer directly has an enriched job.

New learning- An enriched job allows its incumbent to feel that he is growing intellectually. An assistant who clips relevant newspaper articles for his or her boss is, therefore doing an enriched job.

Scheduling own work- Freedom to schedule one’s own work contributes to enrichment. Deciding when to tackle which assignment is an example of self scheduling. Employees who perform creative work have more opportunity to schedule their assignments than those who perform routine jobs.

Unique Experience- An enriched job has some unique qualities or features. For example- a quality controller visiting a supplier.

Control over resources- One approach to job enrichment is for each employee to have control over his or her resources and expenses. For example, an employee must have the authority to order supplies necessary for completing his job.

Direct Communication Authority- An enriched job allows the worker to communicate directly with people who use his output. Such as a quality assurance manager handling a customer’s complaint about quality.

Personal accountability- An enriched job holds the incumbent responsible for the results. He receives praise for good work and blame for poor work.

JOB ENRICHMENT AND ITS OUTCOMES

JOB ENRICHMENT- ADVANTAGESFirstly, Job Enrichment benefits employees and

organizations in terms of increased motivation, performance, satisfaction, job involvement and reduce absenteeism.

Secondly, an enriched job shall meet certain psychological needs of job holders.

Thirdly, Job Enrichment adds status to one’s job, which is naturally a strong motivating and satisfying factor in one’s life.

Fourthly, Job Enrichment efforts help stimulate improvements in other areas of the organizations.

Finally, the concept of employee empowerment is the by-product of job enrichment.

CAUTIONS ABOUT JOB ENRICHMENTJob Enrichment is not a substitute for Good

Management.‘Enriched’ is a relative term.Enriching Jobs may create a ‘Snow Ball’ effect.Job Enrichment Assumes that Workers want

more responsibility.Job Enrichment may have Negative Short-run

Effects.Job Enrichment may Become Static.Participation can Affect the Enrichment

Process.Change is Difficult to Implement.

THANK YOU!!!