presented by: matt moran, perry alexander, and kris zander

04/19/23

US Youth Soccer adidas Workshop

Presented by:

Matt Moran, Perry Alexander, and Kris Zander

Online Registration

An overview, summary, and discussion of the survey data and an analysis of the most recent developments in the technology marketplace to provide insight, assistance, and possible future collaboration.

04/19/23


Zoomerang Online Registration Survey Results

52 states responded

How do you offer registration for the following groups?

Online Offline41 11

79% 21%40 12

77% 23%40 12

77% 23%30 22

58% 42%

Players

Administrators

Coaches

Referees

Top number is the count of respondents selecting the option. Bottom % is percent of the total respondents selecting the option.

Question 2

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How do you offer registration for the following groups?

• 41 states use some type of online system• 11 states use an offline system• Most player registration systems also collect

information on coaches and administrators• Survey shows percentages for three above are

identical for 40 states• Referee data is collected by the Federation

Question

2

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Does your State Association currently utilize a Data Management Solution (OMS) provider for online registration?

Yes 45 87%

No 7 13%

Total 52 100%

Question

3

The seven states that answered no are not included in the next

five slides

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If yes, who do you use?

Question

4

Active Network/Hammerhead 18 40%Affinity 6 13%Youth Leagues USA 6 13%Demosphere 4 9%Custom 2 4%Blue Sombrero 2 4%Bonzi 2 4%FM Software 1 2%Sports Sign Up 1 2%Demosphere and GotSoccer 1 2%Count Me In 1 2%Sports Pilot 1 2%Total 45 100%

Three vendors provide service to two thirds of the

states:

Active Network

Affinity

Youth Leagues

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To what extent do you utilize their services (check all that apply)?

League registration 36 82%Coaching license registration 20 45%ODP registration 33 75%Camp registration 11 25%Online tournment registration 20 45%Online payments 32 73%Risk Management 34 77%Tournament schedule/scores/results 20 45%League and club directory 22 50%Online guest players 20 45%

Online Travel Permission or Non US Youth Socer event notification 23 52%US Youth Soccer (State Association) State Cup registration 22 50%

Other, please specify (see below) 6 14%

Question 5

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To what extent do you utilize their services (check all that apply)?

OTHER SERVICES:

• Player registration • Will begin State Cup registration online 2008 • Premier League • Event registration • We tested them this year with 2 of our leagues. • Indoor player and coaches registration• ODP Player Registration and Team Management

Question 5

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On a scale from 1 to 10, please rate how pleased you are with the services offered by your current provider?

Question 6

1 Not Pleased 0 0%2 0 0%3 1 2%4 1 2%5 Somewhat Pleased 8 18%6 2 4%7 7 16%8 12 27%9 8 18%10 Very Pleased 6 13%

Total 45 100%

• 68% of the states are pleased to very pleased with their current provider

• 40% are somewhat pleased

• 2% are somewhat not pleased

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Do you use different providers/ companies for various areas of registration? If yes, how are they divided?

Yes 14 33%No 29 67%

43 100%Total

Question 7

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Do you use different providers/ companies for various areas of registration? If yes, how are they divided?

1. We do not do referee registration 2. Hammerhead does all but Kidsafe (done by e7) 3. In the process of going to all online registration w/

Blue Sombrero but still use League Organizer for some of registration needs

4. We do our own Tournament, ODP, Guest Player Form and notification to Travel on our site.

Question 7

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Do you use different providers/ companies for various areas of registration? 5. Demosphere for on-line registration/ODP/Coaching

courses/premier league rosters/guest players/travel/ Risk Management

6. Got Soccer for League/Tournament registration and scheduling Coaching Education- Use our own Overall Data Management both rec and travel- Demosphere Tournament-Demosphere Guest Player & Permission to Travel- YLUSA State Cup Application and Scheduling- Demosphere

7. We use Affinity specifically for ODP Boys & Girl's Registration, and Demosphere for everything else related to MSYSA programs.

Question 7

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Do you use different providers/ companies for various areas of registration?

8. All our tournaments are hosted and managed by College in Soccer

9. We use PayPal for online payments 10. e7- Cup Management (registration, scheduling, results,

communication) 11. We use CMI for ODP registration, plan to use Demosphere

for all aspects once the entire state is on board 12. Outdoor different than indoor 13. At present we use League Organizer for registration, will be

changing to Demosphere for the 2008/2009 seasonal year.

Question 7

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What was the main motivator to moving to an online system?

Question 8

Ease of use 13 30%

Less data entry and the mistakes that occur from it 11 25%

Less paperwork 9 20%

Other (see below) 7 16%

Demand from membership 4 9%

Total 44 100%

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What was the main motivator to moving to an online system?

OTHER REASONS:

• Centralized web-based registration and risk mgmt • Real time data always for the state administrators • We never received data from clubs • All of the above • All of the above plus online access to data • Web based can access from any computer • Make administrative processes more efficient

Question 8

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Has your State Association used a Data Management Solution (OMS) provider in the past?

Question 9

Yes 27 52%

No 25 48%

Total 52 100%

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What has been the main reason for NOT moving to an online system?

Question 10

Cost 6 60%Other responses 3 30%Not my area of expertise 1 10%Don't see the need 0 0%Too many to choose from 0 0%Limited Staffing 0 0%Total 10 100%

Other responses

1. We are in the process

2. all of the above

3. Not sure when we will move to player registration

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Would you like insight from US Youth Soccer regarding online systems?

1. I don't know what you mean by insight

2. Always interested3. Maybe, depending upon

what is meant by insight

4. I would forward available programs to member clubs.

5. Not at this time- we have just interviewed many online companies and have narrowed it down to 2. We will be bringing it to our board next week for a vote.

Question 11

Yes 34 65%No 18 35%

Total 52 100%

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Would you like insight from US Youth Soccer regarding online systems? 6. We're still without a

player registration system and any information could be helpful

7. Little late now. Had hoped US Youth Soccer would have been involved with this issue much sooner

8. Our contract ends 7/08 and we are currently reviewing other options, although we are happy with Active

9. Not at this time. 10. As long as there is not

an attempt to sell another system than that which we now use

Question 11

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Would you see a value in a system offered by US Youth Soccer?

Question 12

COMMENTS:

1. Already committed to this company for several years in a contract

2. Not sure... not happy with USSF Ref system

3. yes and no

4. At this time we are in a time crunch. Our registrar wants to roll out the system, if approved, at our AGM in January.

5. the creation of a system that is nationally based could eliminate some redundancy in recording & reporting info.

Yes 38 73%No 14 27%Total 52 100%

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Question 12

8. BUT AGAIN, ITS A LITTLE LATE NOW

9. If it was free and offered the same type of service that we currently have with Active (LeagueOne)

10. Standard System would be great for all

6. very open ended question -- it depends on the service -- I would recommend hiring Active

7. Yes, but at this point I think that states are using all kinds of different systems. Now it may be difficult to get everyone to use the same system.

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Question 12

11. we are very pleased with our service company and what they offer.

12. If everyone had a universal system.

13. It would be great if we all used the same system and could get a better price, especially with merchant fees

15. one unified communication system is critical to enable seamless communication

16. Yes, if the system meets our needs.

16. If it can be customized to meet our individual needs

17. Not at this time.

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Question 12

18. I think states differ in what they require and this could be a problem.

19. as long as it was a centralized database system w/ all the features named in question & truly fully integrated and securitized processes

20. only if it met all of the requirements of my state association

21. If it would be easier and cheaper and if each state could make its own changes quickly.

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What would be the goal(s) of an online system for you?

Risk Management 48 91%Online payments 47 89%US Youth Soccer (State Association) State Cup registration 47 89%League registration 46 87%Coaching license registration 45 85%ODP registration 44 83%Online Travel Permission or Non US Youth Socer event notification 43 81%Online tournment registration 42 79%League and club directory 42 79%Online guest players 39 74%Tournament schedule/scores/results 33 62%Camp registration 30 57%Others, please specify (See below) 7 13%

Question 13

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What would be the goal(s) of an online system for you?

OTHER GOALS:1. Content managed web site, game assigning, and

more 2. Individual player registration 3. Any others that I may have missed4. Referee Registration 5. Referee assignment processes 6. Referee, volunteer, amalgamation of all data

bases

Question 13

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Have your members requested online registration?

Question 14

Yes 41 79%No 11 21%Total 52 100%

Zoomerang Survey Results

Online Registration SurveyCompiled by Matt Moran

Charted by Perry Alexander

Feb 01, 2008 11:01 AM PST

COMMENTS:

• 41 states indicated members had requested online registration in Question 14.

• 41 states use some type of online system in Question 2.

• 6 states cited member requests as a reason for implementing online registration in Question 8.

04/19/23


Presented by:

Matt Moran, Perry Alexander, and Kris Zander

Recent Developments

Future Directions

Discussion of the most recent developments in the technology marketplace to provide insight, assistance, and possible future collaboration.

04/19/23


Why go online?

The Survey said:• Centralized web-based registration and risk mgmt • real time data always for the state administrators • We never received data from clubs • All of the above • All of the above plus online access to data • Web based can access from any computer • Make administrative processes more efficient

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Why go online? More reasons!• End User Satisfaction• Customer service• More information• Communications• Marketing• 24/365 Availability• Growth• Enhanced web

offerings

• Automation• Streamline processing• Eliminate paperwork• Staff productivity• Staff satisfaction• Allows for data

integration• Cost savings

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What can go online?

• Player Registration• Coach Registration• Administrator

Registration• Coaching Education• Olympic Development• State Hosted Events• Travel & Tournament• Calendars

• Camps• Member Directories• Risk Management• State Hosted

Tournaments• Tournament Sanctioning• Awards, Nominations

and the like forms• Insurance

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“Stand Alone” – the old standard

Different solutions – diverse vendors is the old style

Each system may be good but for the user it means a learning curve for each, starting over again, re-entering all data. Multiple passwords, multiple reporting, no clear picture of overall use of services. Everything is stand alone.

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Integration – the new buzz word

One master database system – multiple reporting modules – everything works the same. Single password, multiple reporting and/or unified report, clear picture of overall use of services. Everything is integrated.

master database system

multiple reporting modules

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Integration – the new buzz word

• Integrated web based database systems• All systems can talk to each other• Data stored ONCE and reused• Online, real time reporting anywhere• Full featured communications• Targeting marketing and information• Club, District, Statewide reporting on all

services used

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Kentucky eSystem Modules• Travel – Provides immediate approval for out-of-state travel

and guest players and management• Coaching – Automates coaching clinic registration,

management and certification process • ODP – Automates registration process for ODP tryouts and

team management and provides schedule of activities• Tournament Sanctioning – Streamlines tournament sanctioning

process with online approval for sanctioned tournaments and program management

• Tournament Hosting- Automates State Hosted Tournaments registration and team management

• Camps – Automates camp registration and management.

https://ssl.hammersoccer.com/KyeTravel/start.asp

http://kysoccer.net/coaches/education/coaches.ed.calendar.html

https://ssl.hammerhead.net/kyodp2/registration.asp

https://ssl.hammerhead.net/kytournsanction/

https://ssl.hammerhead.net/kytournsanction/

http://kysoccer.net/tournaments/open/open.ap.html

http://kysoccer.net/programs/camps/camps.calendar.html

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Kentucky eSystem Modules• Members – Automates annual member renewal, collects all member

information, provides online mini-web site.• eSystem – allows views by member, district and state of -participation in

all programs. Member views available to members.

For vendor information on Hammerhead eSystems modules, please contact [email protected], 513-688-0307 ext. 11

• Player Registration – in process of conversion – currently we use LeagueOne to views player information

For vendor information on LeagueOne player registration, please contact [email protected] 888-543-7223 ext. 3934

http://ssl.hammerhead.net/kymember/MemberDirectoryStart.asp

https://ssl.hammerhead.net/kymainadmin/BoardAdmin.asp

mailto:[email protected]

https://onlinereg.leagueone.com/admin/gnAdminLogin.aspx?Id=5

https://onlinereg.leagueone.com/admin/gnAdminLogin.aspx?Id=5


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What Integration Can Do?

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Selection: State

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Selection: District 2

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Selection: Lexington YSA

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• eSystem allows drill down to the actual online form used by the eSystem used to collect the data

• Each Member Association has full access to eSystem reporting for their data

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If you have questions or need more information, please contact us by email or telephone;

Online Registration

Matt Moran [email protected] 1-800-4soccer

Perry Alexander [email protected] 1-859-619-6199

Kris Zander [email protected] 1-859-254-1254




04/19/23


Most states have a system or several systems. A few have none. The following slides are for those that need more information on how to start and how to select that first system.

Online Player Registration

Supplement

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Why Go Online for Registration• Central database will:

• Provide visibility to the state office for all registered players.

• Prevent the same player from being registered as a Primary in multiple clubs.

• Provide a method to resolve disputes when two clubs register the same player.

• Provide the information that the state office requires for billing.

• Eliminate hassles associated with file transfers.

• Improve data quality.

• Risk management easier and more secure. • Protect sensitive data.• Ensures that coaches do not

receive cards until they have been cleared.

• Ease the workload of club registrars by allowing clubs to have multiple people working on registration.

• Real time access to all registered players, volunteers, and teams

• Enforce registration rules and enable workflow to reduce paperwork

• No more file transfers

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Why Go Online for Registration• Ability to distribute

workload. Multiple administrators from the same league or league can work on the data at the same time.

• Access registration data from any computer (home, work, and ”the road”)

• Shared database means everyone is working off the same data

• Better real time auditing and reporting.

• Local registrars receive immediate feedback to correct any registration errors before they happen

• Everyone is always on the same ‘version’ and enhancements can be added statewide with no need for sending out or downloading ‘updates’

• Keep all histories for players, coaches and teams across seasons and years

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Planning To Go Online• Talk with your office staff to

see what processes might be better managed through an online system

• See what solutions other organizations are already using

• Talk with other states who are pleased with their solution and take a look at their systems and their features – ask how they use it. Knowing what works for other states is the best way to pick one

• Identify any unique needs or processes your organization uses and discuss those with potential vendors

• Talk with software vendors about products they have available and look at demos or their systems in use by others

• Check what you have seen and against what you need

• Pick a system then check the company’s results with users.

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Planning To Go Online• Assign staff to manage the

relationship with the software vendor

• Make sure all staff members are adequately trained and can help members when necessary.

• Ensure the vendor provides ongoing support and will be around for the long term so that you get the best ROI possible

• Identify prime members who will test the software to insure that they can use it in their processes.

• Test the system with the select members as a pilot

• If the system passes the test, proceed to a contract and to a state wide rollout plan

04/19/23


Assuring Members Adoption• Make sure the tools are

very visible on your website so they know exactly where to go to find the tools

• Send out an email blast to your membership announcing the new tools available to them. Make a big deal about announcing these benefits to them.

• Clearly illustrate the benefits and features of any online tools you implement

• Make sure the software is easy to use and has adequate support tools (Users guide, etc.)

• Provide initial and ongoing training and support out of the state office.

presented by: matt moran, perry alexander, and kris zander

Documents