Hamburg Welcome CenterNeubürger-/Newcomers Service

Welcome to Hamburg!

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Hamburg Welcome CenterBackground

Concept "Metropolis Hamburg - Growing City"

Target: qualitative growth

quantitative growth

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Enhancement of the international

attractiveness

Promotion of immigration from inland and abroad

Above averageeconomic and

employment growth

Guarantee of qualitiy of life and

sustainability of the city

Main Project:

Welcome to Hamburg

Welcome to HamburgEssential Elements

Hamburg Welcome Center

Main Project "Welcome to Hamburg"

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Hamburg Welcome Network

Hamburg Welcome Portal

offered to: approx. 86.000 newcomers (2008)

from: Inland approx. 64,500

Abroad approx. 21,500

Hamburg Welcome CenterFacts and Figures

� Opening: April 2007� 11 employees altogether� Structure since November 2009:

Head of HWC

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Housing Information Service, Public Relations1 steady employee

Newcomers ServiceManager and 8 employees For core target group: Sovereign service offerFor every newcomer: Information and advice about the start in Hamburg

Hamburg Welcome PortalBasics

Hamburg Welcome Portal: www.welcome.hamburg.de

TARGET GROUPS:

Central contact point for (potential) immigrants from all over the world

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TOPICS:

� enterpriser, founders of new businesses� qualified employees� students� scientists � artists

� Discover Hamburg� Entry and Arrival� Working and Economics

� Studying and Research� Accomodation and Living� Hamburg Welcome Center

Hamburg Welcome CenterCore Target Group Special Administration Service

� experts and executives� skilled specialists� managerial and executive staff� scientists

Core Target Group: "Qualified foreign immigrants"

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� scientists� researchers� graduates� internationally-active sportsmen

and artists� highly qualified � enterpreneurs and

founders of new enterprises� students� partners and children

Hamburg Welcome CenterService Offers Special Administration Service

• (unlimited) residence permits *students: only first residence permit

• registration of residence

foreigners andimmigration law

registration andincome-tax law

Special Administration Service

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students: only first residence permit• free movement certificates

for EU-citizens• visa-extensions

for business travellers• acceptance of

formal obligations…

students: only first registration• issuance of income-tax cards• application for

good-conduct certificate…

* visa proceeding:

German embassy / consulate andHamburg Ministry of the Interior

Information for all newcomers

Hamburg Welcome CenterService Offer General Newcomers Service

� How to find a new homein Hamburg?

� How to open a bank-account?

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� Where is childcare provided?

� How is schooling organised?

� Where can I attend alanguage course?

• Greeting

• Advice „Newcomer Pilot"

• Placing

• face-to-face

Hamburg Welcome CenterService Principles

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• face-to-face

• by telephone

• by (e-)mail

• German

• English

Hamburg Welcome CenterEvents

� Arabic-German Education Forum Berlin� Arabic-German Economy Forum Berlin� Arabic-German Health Forum Hamburg� 10. Workshop für „Scientist Consultants" at the HWC� Hamburg Ambassadors at the HWC� International Tribunal for the Law of Sea

Events 2009 (selection)

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� International Tribunal for the Law of Sea� Night of Knowledge

� EXPO 2010 Shanghai� Exhibition "Träume leben - Migration als Chance"� Welcome Club� Be Welcome to Hamburg-Party� Open House� …

Events 2010 (selection)

Hamburg Welcome CenterContact Data and Business Hours

E-Mail: info@welcome.hamburg.dePhone: +49 40 428 54 5001

Hamburg Welcome CenterAlter Wall 11

(building of the Chamber of Commerce Hamburg)

20457 Hamburgdirectly to the townhall, central station and main shopping streets

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Fax: +49 40 428 54 5002

Business Hours (32 hours weekly):Monday: 8 a.m. to 5 p.m.Tuesday: 8 a.m. to 12 p.m.Wednesday: 8 a.m. to 12 p.m.Thursday: 8 a.m. to 6 p.m.Friday: 7 a.m. to 12 p.m.

Hamburg Welcome CenterNeubürger-/Newcomers Service

Thank you very much for your attention!

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