postage rates and mailing guidelines - singapore post · postage rates and mailing guidelines...

Postage Rates andMailing Guidelines

V201705

Singapore Post Limited (Reg. No. 199201623M)10 Eunos Road 8, Singapore Post Centre, Singapore 408600

www.singpost.com

1605

Here is your guide to posting letters and small

packets. Just follow our simple guidelines to ensure

that your package will be delivered to the recipient.

LOCAL POstAGe RAtes (inclusive of 7% GST)

Letters, Postcards*, Printed Papers+ and Packets/Packages

standard Regular(C5, C6 & DL size

envelope)

standard Large(Up to C4 size

envelope)

$2.55

$3.35

20g

50g

100g

per additional 100g

sURFACe MAIL RAtes#

Destination

To all countries (except Malaysia

& Brunei)

Weight-step Up to

(max weight: 2kg)

Letters, Printed Papers+ and

Packets/PackagesPostcards

$0.50

$0.70

$1.00

$1.00

$0.30 ReGIsteReD ARtICLe o ¶

For Registered Article, an additional fee applies on top of the postage rate.

Destination

Singapore

Other countries#(by Airmail only)

Registered Article Fee

$2.24

$2.50

POPstation:Hassle-free Parcel Collection

Enjoy the convenience of collecting, posting, renting or paying for your purchases any time at over 150 POPStations island wide.

singPost Mobile: Convenience At Your Fingertips

Track your parcel, locate the nearest post office, calculate postage and more with the SingPost mobile app.

24/7 Convenience

sAM:simplifying Livesevery Day Pay bills & fines, buy stamps and send money on-the-go with SAM kiosks, located islandwide!For more information, visit mysam.sg

ezy2ship.com:Online BookingPortal forYour shipment

With just a few clicks, you can book local / international parcel and mail shipments. Make payment, print shipping labels and documents instantly.

Postage Calculator is available on www.singpost.com and SingPost mobile app

AIRMAIL RAtes#^

All rates refer to Singapore Currency.+ Printed papers include annual reports, books, catalogues, direct mail, newspapers or periodicals.* Standard Mail Condition applies if mail items in card form or postcards do not exceed 240mm x 162mm with paper quality of at least 230gsm. # GST not applicable for Airmail Rates / Surface Mail Rates / Overseas Registered Articles.^ To find out the postage rate of your destination, please refer to Postage Calculator which is available on www.singpost.com or SingPost mobile app. Letter rate applies if the postcard exceeds the maximum dimensions of 120mm x 235mm (for overseas posting only).o No detailed online tracking capability.¶ Only selected countries can be tracked.

For any loss of the Registered Article, the maximum liability of SingPost is limited to Singapore DollarsSixty-Eight (S$68.00) per article or the declared value of the item, whichever is lower.

SingPost shall not be liable under any circumstances for paper-related items such as documents.

Refer to website for more details.

$0.60

1st 20g

per additional 10g

DestinationLetters, Printed

Papers+ and Packets/Packages

PostcardsWeight-step

Up to(max weight: 2kg)

20g

50g

100g

per additional 100g

$0.40

$0.60

$0.60

1st 20g

per additional 10g

per piece

$0.50

$0.70

$1.10

$1.10

$0.70

$0.25

$1.30

$0.35

Zone 1 Malaysia and Brunei

Zone 2 Countries in Asia &

The Pacific (except Australia, Japan & New Zealand)

Zone 3 Countries in the rest of the world, including Australia,

Japan, New Zealand, Africa, The Americas, Europe &

The Middle East

Aerogrammes (to all countries except Malaysia

& Brunei)

Weight-step Up to

20g

40g

100g

250g

500g

1kg

2kg

$0.30

$0.37

$0.60

$0.90

$1.15

All information is correct at the time of print. For more information of our products and services, please visit www.singpost.com

Non-standard

$0.90

$1.15

$1.70

$0.60

Please refer to Appendix for information on mail sizes and conditions.

samplestore: Delivering New experiences

SampleStore.com is Singapore’s leading online sampling platform that houses over 100 brands and product samples to bring you a new experience of trying before buying. Join our growing community of 240,000 members and network of social media influencers and see what’s buzzing!

Innovative Mail Services


2

1

1

•Packimportantdocumentssuchascertificatesproperly,byputtingtheminbetweenhardcardboardorusingapostaltubetoprotectthecontents.

Tip:

A.M. Mail: Delivery by 11am

A.M. Mail is a postage-paid time-certain local delivery service to your letterboxor doorstep by 11am the next working day*.

Poly M: Letterbox Delivery

Poly M is a postage-paid local delivery service to your letterbox for items up to 1.2kg with free packaging.

SmartPac: Doorstep Delivery

SmartPac is a postage-paid local delivery service to your doorstep for items up to 3kg with free packaging and online tracking.

SMS Mail: Beep, You’ve Got Mail

SMS Mail comes with online tracking and alerts your recipients via SMS when a mail is successfully delivered to their letterbox.

Mail Retention:Safekeeping Your Mail

Mail Retention service will keep your mail safely at the post office while you are away.

Mail Redirection: Get Mail to New Address

Mail Redirection allows your mail to be forwarded to your new address, giving you ample time to inform others that you have moved.

P.O. Box: Your Private Mailbox

Located at Post Offices islandwide and with a unique and easy to remember address, P.O. Box offers you total convenience and security.

MARC: 1st AR Mobile Appin Asia

MARC allows you to experience exciting digital content from a printed material via Augmented Reality (AR).

Letter mail* (maximum weight up to 500g): a. Within CBD: 99% delivered by the next working day b. Outside CBD: 98% delivered by the next working day

Packets/ Packages/ Publications/ Others**: a. 3 to 5 working days

Received mail not meant for you? Please drop it into the Returned Mail Letterbox or any posting box. If you know that the recipient has moved out, please strike off the front of the envelope and state the cause e.g. Recipient moved out.

* For ordinary letters posted before collection cut-off times, i.e. within CBD: Mon-Thu: 7pm; & Fri: 8pm; outside CBD: Mon-Thu: 5pm; & Fri: 6pm.** Others include non-standard mail. Please refer to www.singpost.com for more details. This does not apply to Speedpost services.

1

2

3

6

20mm

Sender’s Return Address

Clear zone

FRONT

20mmClear zone

Postage Zone

Recipient’sAddress

Ensuremailingaddressiscorrectandcompleteinlargefontsize(preferablyfontsize12).

Affixsufficientpostage;ifmorethanonestampisused,affixthemhorizontally.

Returnaddressshouldbeclearlywrittenonthebackoftheenvelope(atthetopposition).

Sealyourletterwithglue.Do notstaple.

Avoidprintingincolourorwritingwithinthe‘Clear Zone’oftheenvelope.

Usegoodqualityenvelopesize(DL,C4,C5orC6);whiteorlightincolour.

4

5

Innovative Mail Services Service Standards forLocal Delivery

Other Mailing Info

*Ifpostedbycollectioncut-offtime.

LettersPackaging

WRITE ADDRESS RIGHTPACK IT RIGHTSEAL IT RIGHT

Use good quality packaging with cushioning materials such as bubble wrap, foam peanuts or waterproof paper to protect the contents.

Pack the items tightly to prevent shifting.

Always use tape designed for shipping. Do not use wrapping paper and string.

Use clear tape to secure carton boxes of all sizes.Seal your box with H-shape taping for maximum strength.

23

4

BACK

2

1

1

• Packimportantdocumentssuchascertificates properly,byputtingtheminbetweenhard cardboardorusingapostaltubetoprotect thecontents.

Tip:










Mail Retention service will keep your mail safely at the post office while you are away.





MARC: 1st AR Mobile Appin Asia

MARC allows you to experience exciting digital content from a printed material via Augmented Reality (AR).





1

2

3

6

20mm


Clear zone

FRONT

20mm Clear zone

Postage Zone








4

5

Innovative Mail ServicesService Standards forLocal Delivery

Other Mailing Info


Letters Packaging

WRITE ADDRESS RIGHT PACK IT RIGHT SEAL IT RIGHT





23

4

BACK

2

1

1

•Packimportantdocumentssuchascertificatesproperly,byputtingtheminbetweenhardcardboardorusingapostaltubetoprotectthecontents.

Tip:










Mail Retention service will keep your mail safely at the post office while you areaway.





MARC: 1st Cloud Based Augmented Reality Mobile App in Asia

MARC allows you to experience exciting and informative digital content from any printed material via Augmented Reality (AR).





1

2

3

6

20mm


Clear zone

FRONT

20mmClear zone

Postage Zone








4

5

Innovative Mail Services Service Standards forLocal Delivery

Other Mailing Info


LettersPackaging

WRITE ADDRESS RIGHTPACK IT RIGHTSEAL IT RIGHT





23

4

BACK

LOCAL POstAge RAtes (inclusive of 7% GST)

Letters, Postcards*, Printed Papers+ and Packets/Packages

standard Regular(C5, C6 & DL size

envelope)

standard Large(Up to C4 size

envelope)

$2.55

$3.35

20g

50g

100g

per additional 100g

sURFACe MAIL RAtes#

Destination

To all countries (except Malaysia

& Brunei)

Weight-step Up to

(max weight: 2kg)

Letters, Printed Papers+ and

Packets/PackagesPostcards

$0.50

$0.70

$1.00

$1.00

$0.30 RegIsteReD ARtICLe o ¶

For Registered Article, an additional fee applies on top of the postage rate.

Destination

Singapore

Other countries#(by Airmail only)

Registered Article Fee

$2.24

$2.50

POPstation:Hassle-free Parcel Collection

Enjoy the convenience of collecting, posting, renting or paying for your purchases any time at over 148 POPStations island wide.

singPost Mobile: Convenience At Your Fingertips

Track your parcel, locate the nearest post office, calculate postage and more with the SingPost mobile app.

24/7 Convenience

sAM:simplifying Livesevery Day Pay bills & fines, buy stamps and send money on-the-go at SAM kiosks, located islandwide!For more information, visit mysam.sg

ezy2ship.com:Online BookingPortal forYour shipment

With just a few clicks, you can book local / international parcel and mail shipments. Make payment, print shipping labels and documents instantly.

Postage Calculator is available on www.singpost.com and SingPost mobile app

AIRMAIL RAtes#^

All rates refer to Singapore Currency.+ Printed papers include annual reports, books, catalogues, direct mail, newspapers or periodicals.* Standard Mail Condition applies if mail items in card form or postcards do not exceed 240mm x 162mm with paper quality of at least 230gsm. # GST not applicable for Airmail Rates / Surface Mail Rates / Overseas Registered Articles.^ To find out the postage rate of your destination, please refer to Postage Calculator which is available on www.singpost.com or SingPost mobile app. Letter rate applies if the postcard exceeds the maximum dimensions of 120mm x 235mm (for overseas posting only).o No detailed online tracking capability.¶ Only selected countries can be tracked.

For any loss of the Registered Article, the maximum liability of SingPost is limited to Singapore DollarsSixty-Eight (S$68.00) per article or the declared value of the item, whichever is lower.

SingPost shall not be liable under any circumstances for paper-related items such as documents.

Refer to website for more details.

$0.60

1st 20g

per additional 10g

DestinationLetters, Printed

Papers+ and Packets/Packages

PostcardsWeight-step

Up to(max weight: 2kg)

20g

50g

100g

per additional 100g

$0.40

$0.60

$0.60

1st 20g

per additional 10g

per piece

$0.50

$0.70

$1.10

$1.10

$0.70

$0.25

$1.30

$0.35

Zone 1 Malaysia and Brunei

Zone 2 Countries in Asia &

The Pacific (except Australia, Japan & New Zealand)

Zone 3 Countries in the rest of the world, including Australia,

Japan, New Zealand, Africa, The Americas, Europe &

The Middle East

Aerogrammes (to all countries except Malaysia

& Brunei)

Weight-step Up to

20g

40g

100g

250g

500g

1kg

2kg

$0.30

$0.37

$0.60

$0.90

$1.15

All information is correct at the time of print. For more information of our products and services, please visit www.singpost.com

Non-standard

$0.90

$1.15

$1.70

$0.60

Please refer to Appendix for information on mail sizes and conditions.

samplestore: Delivering New experiences

SampleStore.com is Singapore’s leading online sampling platform that houses over 100 brands and product samples. At Sample Store, you can try and review products & services before making an informed purchase decision. What’s more,we deliver the samples right to your doorsteps! Join our growing community of 240,000 members and network ofsocial media influencers too and see what’s buzzing.



220mm

(Leng

th)

229mm

(Leng

th)

324mm

(Leng

th)

162mm

(Leng

th)

Maxim

um

Size

: 240m

m x 162m

m

Maxim

um

Th

ickness

: 6m

m

Maxim

um

Weig

ht

: 40g

Maxim

um

Size

: 324m

m x 229m

mM

aximu

m T

hickn

ess :

14mm

M

aximu

m W

eigh

t :

500g

Stan

dard

Reg

ular M

ail(C

5, C6 an

d D

L Size E

nvelo

pe)

Stan

dard

Large M

ail (Up

to C

4 Size E

nvelo

pe)

C6

C5

C4

DL

110mm (Width)

162mm (Width)

229mm (Width)

114mm (Width)

6mm

Maxim

um

Th

ickness o

f Stan

dard

Reg

ular M

ail

14mm

Maxim

um

Th

ickness o

f Stan

dard

Large M

ail

140mm

(Leng

th)

Min

imu

m S

ize : 140m

m x 90m

m

Min

imu

m T

hickn

ess : 0.2m

m

Min

imu

m W

eigh

t : 2g

90mm (Width)

1. M

ail items in standard envelope sizes: C

4, C

5, C6 and D

L or specified Standard M

ail sizes.

2. Letters, printed papers or paper-based items

in a paper-based envelope.

3. Postcards or m

ail items in card form

, not exceeding 240m

m x 162m

m w

ith paper quality of at least 230gsm

.

4. Mail item

s to be fully sealed on all sides.

5. M

ail items to be in w

hite, cream, pastel

or light-colour.

6. Pressure-sealed and pagemail item

s.

Stan

dard

Mail C

on

ditio

ns

No

n-S

tand

ard M

ail Co

nd

ition

s

• For m

ail item / box / package that is w

ithin 240m

m (w

idth) x 340mm

(length) x 70mm

(height) and a m

aximum

limit of 900m

m

(length + width + height) w

ith the greatest side not exceeding 600m

m, postage rates

will be charged at $2.55 and $3.35 for w

eight steps up to 1kg and 2kg respectively. If m

ail item

exceeds 2kg, please refer to Speedpost islandw

ide rates.

1. All m

ail items not m

eeting the Standard M

ail C

onditions.

2. Mail item

s containing merchandise, plastic

cards, non-paper based enclosures, bulky item

s, stapled items, m

etal, hard, inflexible or sharp objects, eg. paper clips, audio tapes, C

D/V

CD

, etc.

3. Odd-shaped m

ail, eg. circular, triangular, in roll form

, etc.

4. Mail item

s in non-paper cover, eg. plastic envelopes, pillow

case envelopes, etc.

5. Mail set or m

ail with sprocket holes or

computer printouts.

6. Mail item

s smaller than 140m

m x

90mm

x 0.2mm

and lighter than 2g.

7. Mail item

s in envelope form larger than

324mm

x 229mm

and thicker than 14mm

.

8. Mail item

s with w

atermark, dark intense

colours, background design, patterning, em

bossing or security printing.

9. Mail Item

s / boxes / packages must not

exceed the maxim

um dim

ension of 240mm

(w

idth) x 340mm

(length) x 70mm

(height) and w

eighing not more than 2kg.

AP

PE

ND

IXP

lace envelo

pe b

elow

to ch

eck if it is stand

ard size

Actu

al Size

Ap

plicab

le on

ly for lo

cal mail.

Postage Rates andMailing Guidelines

V201705

Singapore Post Limited (Reg. No. 199201623M)10 Eunos Road 8, Singapore Post Centre, Singapore 408600

www.singpost.com

1605

Here is your guide to posting letters and small

packets. Just follow our simple guidelines to ensure

that your package will be delivered to the recipient.

postage rates and mailing guidelines - singapore post · postage rates and mailing guidelines...

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